Home Leisure Direct Reviews 1,660

We are absolutely delighted with our Huntsman pool/dining table. We found the sales advisors extremely helpful when choosing our table. The quality and crastsmanship is of a very high standard and... See more

I ordered a Signature Huntsman (oak and walnut) 7ft pool table with a superfine grey cloth. Delivered within 3 weeks as estimated. The delivery guys were brilliant as well - arrived when they said... See more

shopped around for a Rasson pool table and these guys where defiantly the most helpful and knowledgeable and gave me a great price with tip-top service. Bought and ordered all over the phone, they del... See more

Ben, Josh and the entire team have been an absolute joy to deal with from start to finish. A very long 6 months + in the making, they’ve stuck with us throughout, always there to offer a pointer, insi... See more

Ordered a signature pool table plus various accessories and upgraded cloth. From placing the order the communication wasn’t great and generally takes a week for a reply to an email which then doesn’t... See more

Everything about this purchase was perfect. From visiting the showroom in Bristol to confirm our selection - to the wonderful delivery guys that took such care and were so helpful offering great adv... See more

Ordered an Apollo Rasson with Strachan 861 cloth. Table arrived when they said it would, and delivery was smooth, with Mitch and his colleague being very friendly and helpful. I would recommend Ho... See more

The overall service very good throughout. I received my pool table a week before Christmas. I think concidering the amount of money being spent the only observation i would make is an email giving up... See more

Fantastic customer service from Sam at Home Leisure Direct in helping me order a Rasson Apollo Pool table, was a big purchase for me and gave me some good advice and talked through my options. Have pu... See more

Neil and Aaron have just installed a 7FT Supreme Winner Black Pearl Slate Pool Table. Great service fro. the guys and all done in 15 minutes. They are very professional informative and amenable. I wou... See more

Originally met them at Grand Designs expo in London really good customer service and great information about their products. I’ve just bought the arcade Challenger Max which is the new bit of kit and... See more

An excellent service given by Home Leisure! Jake in the showroom spent many weeks helping me with the best options which was a great help to get the right pool table. Then delivery was on time with cl... See more

We ordered a pool table and it arrived as agreed within 2 weeks. Aaron and Neil were first class at during working here . Clean , tidy , respectful and professional. An absolutely credit to the compan... See more

Spoke to a few different people via the chat function and all were very helpful and knowledgeable about the products. Decided on the 7ft English pool table. They advised me of the 12week lead time as... See more

I visited the Bristol showroom and spoke to Callum. His advice was much appreciated and he was quick to answer follow up questions. The purchase was user friendly and I was fully informed of timescale... See more

Our Warwick Pool table has recently arrived and we are so happy with it, has given our bar a real ‘wow’ factor. We visited the Home Leisure showroom at the beginning of the process to try and get some... See more

Thank you to Home Leisure Direct for an excellent experience having purchased a Chester pool dinning table. Very knowledgeable and friendly staff providing clear guidance and answers to questions I ha... See more

What a great experience from purchase to delivery. I ordered the Jaws pinball machine in mid September & it was delivered yesterday as it comes from America. Sam, Josh, Charlie, and we met Alex as... See more

After a lot of deliberation we decided to get a pool table and chose Home Leisure Direct, the showroom near Avonmouth is only 30 minutes away from us which is a bonus. After being shown around the... See more

Great looking table, installed quickly and without any fuss by the installation team. Would definitely recommend Home Leisure. Sales team were brilliant too giving all the information needed so I coul... See more

Callum and the team are amazing. Right from the beginning, Callum was helpful, informative and attentive. His attention to detail and follow ups were great and when the team turned up to asse... See more

We went for Home Leisure Direct based on a recommendation and online reviews. As you would, we first shopped around but as soon as we met the team at there offices we knew straight away these a... See more

Just had the Signature Norton installed at home, and to see we're happy with the table and the service is an understatement. The table plays perfectly as well as being as beautiful piece of furnitur... See more

I ordered a 6ft dinning pool table. Home Leisure delivered my table, assembled it and leveled it. The slate table plays perfectly and true. I'm very pleased with my purchase and the professional servi... See more

From my first visit to the showroom to delivery day, I can honestly say my experience with this company has been outstanding.Jake has kept me informed throughout the process and is a credit to Home Le... See more

I have just finished a 1 day pool coaching session with Ben Flack. What an amazing experience from start to finish. Anyone looking to take their game to the next level, speak to HLD and get... See more

I am very happy with my purchase of the signature Champion Premium Edition, customer service is great. Sam was very helpful when buying the table and the guys Neil and Aaron did an excellent job and v... See more

From the beginning of planing and buying the pool table, I had a great responsive and helpful service. Ai in regards with the delivery, was even earlier than predicted, by a couple of young but... See more

Great company to deal with, great communication also. High quality products. The delivery team were amazing protected everywhere during the installation of the pool table, checked everything over and... See more

Purchased a Rasson Apollo pool table from Home Leisure direct. We made an appointment and drove from the Midlands down to the show room and was greeted by their staff who were very pleasant and helpfu... See more

Beware. Home Leisure Direct have entered administration and have conveniently been bought out by Home Leisure Direct Worldwide Ltd who coincidentally were incorporated a week before the administratio... See more

I contacted Home Leisure Direct after speaking to a friend who recommended them. Placed order through sales after speaking to Dan who guided me through the buying/selecting the right pool table... See more

I’m delighted with my purchase from Home Leisure Direct – the table looks beautiful and is excellent to play on! Sam was extremely helpful when placing my order, providing me with different options an... See more

Ordered a pool table early December for delivery pre-Christmas as a gift for my son. Unfortunately it took me chasing the courier on the scheduled day of delivery to find out it was no l... See more

Our experience started with a phone call with a friendly and knowledgeable advisor. We were invited to the showroom to see and try the pool tables. Excellent one to one service during our visit... See more

Just had my pool table delivered and set up all installed on time delivery guys done great job talked me through every thing for care of table just had my first game couldn’t be happier thanks guys

Just to remind anyone looking to purchase from this so called company, read reviews. They have gone bankrupt and taken thousands of people. They have then re invented themselves. DO NOT BUY FROM THEM.... See more

Charlie from 'Home Leisure Direct' had been great from start to finish. We went to the showroom to have a look at a few of the tables and Charlie was ever so helpful and made it a breeze purchasin... See more

We had tyrone and nathan who installed our pool table. Very quick professional installation of our pool table. From start to finish from sales to delivery and installation was 6 weeks and friendly pr... See more

Just took delivery of our new 7ft pool table, Delivered and assembled expertly by Neil and Aaron, they were both very careful with the installation and informative with the instructions for my fut... See more

I bought an arcade max with light guns. Could not setup as the sensor supplied in the box is different to the one on the instructions. Tried multiple times, eventually drove to their showroom and aske... See more

Shocking customer service. Ordered a new pool table in March 2025. Promised delivery in May. They cocked up the order and promised to rectify it in June. It's now 11 July and we've still not got the p... See more

Great service from start to finish Pool table ordered, delivered and installed all within 3 weeks Build quality is exceptional, cloth and cushions topnotch Thank you Jake and the installation tea... See more

In regards to home leisure reply. And my original commenta below. I am not interested as others should not be on your poor attempt at pr reply. Explain your selves to HSBC who will be pursuing... See more

Wouldn't touch their tables with a barge pole. I ordered a dining room/pool table. After assembly, I noticed a line/ridge was running down the side of the table. I contacted Home Leisure, who info... See more

A great service from start to finish. Very helpful with advice before buying and a very smooth delivery and a fantastic product. Extremely pleased with my new pool table and looking forward to many ye... See more

From the initial enquiry phone call to the installation and handover of our 7ft American pool table, Home Leisure Direct were professional, knowledgeable and delivered flawless customer service. The t... See more

Delivery by Neil and Nathan was on time and expertly done and they were both very pleasant and happy to help explain the basics of the assembly. From order to delivery and installation everything was... See more

Delivery was delayed by a week due to staff being poorly but when it did arrive everything was perfect. Sam & Nathan delivered & installed my new table very efficiently. They set everything up & demon... See more

From the first phone call to the delivery thing went smoothly. The delivery and set up guy's we're great very polite carful and professional. Table itself is great really pleased we went with home l... See more

I was able to obtain advice from Jake about which pool table to choose and the options available. Everything went smoothly and the delivery and installation took place without any issues. Happy with t... See more

I've had nothing but a great experience with HLD - from the moment I finally placed the order the communication was excellent, I even made a change after ordering which was handled without any issues.... See more

Charlie and the team have been fantastic Table size advice given for my room Delivery made on the date I chose Table levelled and checked, Could be more pleased with the woke experience, Hig... See more

Ordered the Signature 7ft Pool Table back in June with a quoted delivery time frame of 5-20 days. Took delivery of the table today and cannot fault the installation team, but the communication from th... See more