MI

Mike

United Kingdom

Reviews

Review of Home Leisure Direct


Rated 5 out of 5 stars

Customer Service

Just purchased a pool table following an appointment with Alex Ireland. Alex talked me through the various options and given the climate constraints of my garden room we settled on the Rasson Apollo. Fantastic service which sets a high benchmark. Looking forward to an equally excellent installation.

14 March 2026
Unprompted review

Review of Net-Eco


Rated 5 out of 5 stars

N-E Chippenham

From the start N-E Chippenham, have been excellent. From the installation, the additional panels a month later and today with some trouble shooting of a TPW3 they have answered calls and emails with efficiency and speed. The benefit of having a local supplier cannot be under estimated. 5 stars, keep it up 👍

28 March 2025
Unprompted review

Review of Alpinium Ltd


Rated 5 out of 5 stars

Chalet Antony and Ambre 💕

Chalet Antony and Ambre 💕

Chalet Antony’s Ambre did an amazing job for my second week in resort in Reberty. On one day, after a full days skiing, Ambre came in at 4pm and didn’t leave until 11 pm which said much about her dedication and trying to please (at least 2) grumpy guests. I’m always amazed how ungrateful some holiday makers can be, especially when it comes to tipping, but the chalet Teams take it on the chin.

Antony and chalet Cleo with Zoe at the helm, work as a Team and cater for 8 guests each. The food was perfect, the location for ski access perfect and has a super local restaurant for our one night off. Thanks too to Harry and Danny for the transport and raclette. I’ll be back….🤣😇

14 January 2024
Unprompted review

Reply from Alpinium Ltd

Hi Mike, we’re so delighted you had such a great time on holiday. We have shared your feedback with the Team. We hope to see you again in the Alps soon! Laura @ Alpinium

Review of Alpinium Ltd


Rated 5 out of 5 stars

Reberty Rules OK!

From booking, though pick up at the airport into the almost ski in ski out Chalet in Reberty, Alpinium made it easy. Our hosts El and Beth, the smiling duo 😇 were very welcoming and accepted with grace my last minute breakfast arrival .com 👍. Reberty is uniquely positioned to access the quieter lifts to get away around the 3 Vallees and has a super local restaurant for the one night of self catering. It was sooo good I stayed a second week 😎

6 January 2024
Unprompted review

Reply from Alpinium Ltd

Hi Mike, thank you so much for taking the trouble to write a review. We really appreciate your kind words and have shared your feedback with the Team. We're so glad everything ran smoothly for you and you had a fantastic ski holiday with Alpinium. See you again in the Alps soon! Laura @ Alpinium

Review of John Lewis Money


Rated 1 out of 5 stars

Dreadful customer service from John…

Dreadful customer service from John Lewis Finance Buildings Insurance. Water coming in to the bedroom every time it rained from 11/01/23, by 31/01/23 no work done just 3 assessments and nobody capable to expedite the repairs. Emergency cover not worth the paper it’s written on.

11 January 2023
Unprompted review

Reply from John Lewis Money

Hi Mike, I'm sorry for any upset and inconvenience this has caused you.

It's clear we've not reacted the way you'd have expected in this instance. Should you wish any further support with this, please contact the insurance team using the details below;

Service complaints
0345 608 9011

John Lewis Home Insurance
Hood Group Limited
2nd floor, Dencora Court
Tylers Avenue
Southend
SS1 2BB

Alternatively, you can share details here at: tell.us.more@johnlewis.co.uk. Including your full name, address and polcy number, with specific details of your concerns. ^Andrew