Find a company you can trust

Tuesday 10/27/2026 2:45 pm PDT ⭐ ONE STAR — SONY WH-1000XM5 HEADPHONES: STRUCTURAL FAILURE AFTER LESS THAN TWO MONTHS I purchased Sony WH-1000XM5 premium noise-canceling headphones from Amazon on August 31, 2026, and received them on September 7, 2026. The headphones cost approximately $200. On October 27, 2026, after less than two months of ownership, the structural connection between the headband and right earcup fractured during normal use. I want to emphasize that this was not ordinary cosmetic damage. The component supporting the right earcup physically broke, compromising the structural integrity and usability of the headphones. I purchased this particular Sony model because of its exceptional noise-canceling capabilities. To Sony's credit, the noise cancellation is excellent. Unfortunately, my experience with the mechanical durability of the product has been profoundly disappointing. The headband-to-earcup connection must accommodate repeated movement whenever headphones are placed on the head, removed, or adjusted. In my experience, the hinge assembly appears insufficiently robust for normal everyday handling. On October 27, 2026, I contacted Sony Customer Support and spoke with a representative. I explained the premature structural failure and requested assistance under Sony's manufacturer's warranty. To my astonishment, I was informed that Sony classified the damage as cosmetic and would not provide warranty coverage. Instead, Sony offered to repair the headphones for an additional $99. Consider the situation: A consumer purchases premium headphones for approximately $200. Less than two months later, an essential structural connection fractures. The manufacturer's proposed solution is to charge the consumer another $99 to repair the product. I find that response unreasonable and deeply disappointing. I am not criticizing the individual customer service representative. My concern is with Sony's warranty determination and the durability of this particular model. A fractured structural component is fundamentally different from a cosmetic scratch or ordinary surface wear. I have photographs documenting the failure and my original Amazon purchase receipt. I believe consumers purchasing premium headphones should reasonably expect structural components capable of withstanding normal everyday use. My recommendation to prospective buyers is to investigate the durability of the WH-1000XM5 hinge assembly before purchasing. I am requesting that Sony reconsider its warranty decision and authorize a full refund. Excellent noise cancellation should not come at the expense of basic structural durability. THANK you for taking the time to read this review. LCJ

Today I would like to share my experience at Dr. Feras Clinic in Istanbul. Every profession has different types of specialists: some work mainly to earn money 💰, others aim to improve their skills and reach higher levels, and then there are true professionals by calling, often referred to as “doctors sent by God.” This is exactly how I would describe the head doctor of this clinic. My case was very complicated, and I spent a long time looking for a specialist who could take on this work. Thank you sincerely — you made the impossible possible. I would also like to thank all the staff who were there for me during difficult moments. Dental treatment is always very stressful, and the support of my consultant Sami was extremely important. She was there for me like a close person you can truly trust — which is priceless. This team consists of true professionals. If you ever decide to get dental treatment in Turkey, I highly recommend this clinic 😉👍

My Maltese friend purchased a gift from Mvintage for my 60th birthday last year a beautiful anklet with a Maltese cross, I absolutely loved it. I went out there to celebrate with her as we have been penpals 45 years. But recently noticed i had lost the cross from it i was absolutely gutted as it was very sentimental, I contacted Mvintage and asked if they could possibly send me a replacement cross explaining why and what had happened and i was willing to pay. I got a beautiful message back saying they could help and was sorry to hear what had happened. 2 weeks later I received a parcel from them to me in England. They had to my amazement sent me a brand new anklet 🥲💕 I am absolutely overwhelmed by there generosity and kindness. Would definitely recommend this company to buy from 😊🥰

Learning from this mentor has been a great experience. Their knowledge of the financial markets, clear explanations, and professional approach make even complex trading concepts much easier to understand. What I appreciate most is the focus on strategy, risk management, discipline, and understanding market movements rather than simply chasing profits. The lessons have helped me develop a better mindset and approach to trading. You can see the passion, dedication, and effort they put into helping their students improve. I highly recommend this mentor to anyone who wants to deepen their trading knowledge and become more confident in the markets. Definitely a 5-star experience! Thank you for sharing your knowledge and helping traders grow! 📈🔥

I had a great experience with Guerin Car Rental and would highly recommend them! The pick-up process was very quick and easy because I had already completed all the information online. There was no hard selling of extra products, and the whole process took only around 5 minutes. The car was exactly the model I had booked, and it was clean, modern and in great condition. Returning the car was just as easy. I simply drove up, and a member of staff came over to check the car and take some photos. I just had to sign, and I was ready to go. The whole return process also took around 5 minutes. Everything was smooth, efficient and hassle-free from start to finish. Excellent service and a great car rental experience!

I agree with the negative reviews: the staff here target tourists, especially non-German speakers. The ticketing system is extremely confusing, requiring you to click a tiny little question mark just to find basic instructions. You need professional help, or you are guaranteed to make a mistake. After accidentally overpaying (€23 instead of €3.20; I bought the ticket 2 minutes ago), they accused me of paying too little, verbally abused me, and fined me €185 for an honest mistake, even after I apologized. To make matters worse, two oversized staff members cornered and intimidated me and said they would take my passport. Rude, hostile, and unfair behavior. The city has to do something about it.

Hello I work with Eric. From the first time Jody and I called we knew he was the one we would work with. He is knowledgeable, kind, and very patient with our questions. There were no dumb questions even know we felt like it was. He contacted the IRS for us with us on the phone to get info we could have done ourselves he was patient for about 30 min hold and we received the info we needed. These days it is hard to find good customer service. I am grateful we have Eric. In a situation as we have it’s important to trust the person you’re working with. Eric thank you for your kindness and knowledge we are looking so forward to continue to work with you you. Jody Glasco

This company has the absolute worst customer service. No one answers the phone or returns text or emails in a timely manner. Then once they do the issue can it be resolved. I have text messages telling me they couldn’t cancel my order bc it’s too late. Obviously because it takes a week for anyone for respond. Then they say just reach out when u receive your product. Well I did and now they say can’t be returned. I showed them the text message from the other rep saying it could be. They are rhe worst. They have decent products but it’s just not worth buying from a company that has horrible customer service.

I would give zero stars if i could im a longtime valued customer is what i was just told this morning for almost 2 years loan every moth payed in full every month never a problem 350 everymonth now this morning i go to get my loan just like every other month to be told they can only loan me 57$ no reason why just that all the systme well give so i loan from you for almost 2year never missed a payment now in being told that you cant give me that anymore pretty shitty way to treat your so called valued customer i well be closing my account an finding a new place. To loan from

This is the second order I have placed with Hairburst, making the most of the BOGOF offer. Unfortunately, the 35+ Hair Vitamins I ordered had flown off the shelf and were temporarily out of stock. To maintain consistency in taking the vitamins, I was upgraded to their most powerful formula, Advanced+ Hair Formula, at no extra charge, even though there is quite a bit of difference in price. This gesture was completely unexpected and greatly appreciated, I can't imagine many companies would do this. Which just goes to show you how excellent their customer service is.

Ordered a mantel clock and matching jewel box for my mother's 80th birthday. The box arrived Ok but then I got an e-mail saying the clock is out of stock and they cannot give me delivery date. No-one has responded to my e-mails back requesting further information. Then a few days later I receive e-mails asking what I think of my new clock...which HAS NOT arrived yet, a month after ordering. I am now entitled to a refund but I am guessing that will be difficult to get as I am based in Australia. So much for ordering from a 'small UK based buisness'

Is this an actual delivery company? My delivery driver took 3 pictures of my apartment building with no package in the picture as "proof" of delivery and I never received my order. Meanwhile, UniUni's only customer service option is a deflective automated chat bot that solves nothing. I've never done this for a delivery issue but, because of UniUni, today I filed a police report and a complaint to BBB.

Forced to download an app to verify ID so they can scam download numbers, then the login pops up 1000000 times trying to auto log into random gmail accounts, have to counter 100000000 popups and reloads to login to an app so they can fake download numbers. Epstein class behaviour. Hopefully some kid in their moms basement vibecodes a new site in half an hour. Pathetic cretins.

If I could give it a zero I would. Purchased their $99 a month package. Downloaded my novel. Narration skipped sections. Attempt to do short video was terrible. Ai could not understand the simple instructions that the girl was in the kitchen peeking out the window and the man chopping wood outside. Crazy. Wasted my money. A heads up for those wanting to try.

I never have experience a more frustrating service than with the robot answering service they have. Is to bad at the end even after taking my time to try to answer questions and asking for a representative, it threaten me with collection of not paid account, never seen anything like this, i would not recommend this service to anybody.

At the end of a Tuesday night in a Tesco Superstore on Blackpool Rooad Preston, Steven could have been excused for being minimalist. In the event, Steven was knowledgable, patient, and, importantly, Steven was kind. He even laughed at my lame joke about taking my daughter a fishing rod, instead of the fish she always wants from Tesco.

I had a wonderful experience with Fresha’s app and especially customer support! Everything was handled quickly and professionally, and all my questions were answered clearly. I felt genuinely supported throughout the entire conversation.A special thank you to Arta for being so helpful and patient ! Excellent customer service!

We where helped by Linda instore to pick our dream bathroom, we had-had a look online and found some things we liked, but she made sure we had all the fixings, channels and drains ect to bring it together, match well and not miss anything! Cannot recommend her more, so excited for it to all come, thank you again!

Sarah is such an incredible coach. Even spending 30 minutes listening to her, share her experiences and then implementing her easy strategies, I feel instantly calmer. She is so skillful and she speaks from her truthful journey which is even more powerful. Everyone who works with her is lucky.

I bought 2 pallets from B-Stock—supposedly from Costco—containing Cuisinart products. Everything turned out to be used and in poor condition. Factoring in the total amount I spent, including shipping ($400 to NJ), each item ended up costing around $60—and none of it worked. It was all junk.

Everyone on the team has been super helpful and informational making sure I know exactly what im getting into. The videos are very thorough and extremely helpful. I do want to say that Steven has been a great support system and coach who has helped me so much during my time here.

This is the worst company I ever come across. They harass you with calls to get the money , once you pay they wont answer any calls and no service get done. Incompetent people and so uncaring. It took them nearly 4 months to register a company. Stay away from this company

Spectrum here was the lowest price for what I needed their technical assistance was Timely even though it was a very complicated job. And they were Beyond professional. Special kudos to Andrew who oversaw the job and made sure that it was correctly done.

Call centre handler was very professional and reassuring. Patrol arrived within an hour and Ian found the issue and resolved the problem so I could get home. My car is running better than ever since then. I’m extremely happy with the service.

Only been using Wild for a few days but I know I'm going to love it, so easy to use and glides over my skin beautiful, it smells amazing too, I won't be going back to aerosol deodrant, highly recommended

OLAYSP 120188 Ola was absolutely brilliant! She was incredibly helpful and her customer service was unmatched! Made this process super easy will definitely be going to you again! Thanks so much Ola😊

The app experience is ok...it just takes too long to add money for a little when you are playing the games hard with your time and energy and the ad was misleading...the withdraw experience was ok...

Easy to order, good prices, good delivery, and was proactively contacted to complete warranty information. I understand this is a benefit to them but it also made it easy for me

The people at Christian Filipina are great courteous professional and friendly, I've been working with Anj and I couldn't ask for anything more. I would recommend CF.

Always well packed and quality signed items I look forward too. I do wish the wait wasn't so long on some of these pre orders but overall I'm a happy customer

Spoke to an agent in under 5 mins after dialling the helpline. Pretty good in this day and age. Friendly woman who listened to and acted on my concerns.

Checkatrade really helped me assess the various options for the work required. I’ve used Checkatrade several times and it’s never disappointed me.

Food was amazing however, who does away with A-1. I eat A-1 on all my steaks whether they need it or not. I won't be back. Bad call Outback!!!!!!

stacy Andersen was very professional and efficient. She worked very hard to find our flights and very precise and courteous.

Great product can't wait to see if it makes a difference at the dentist. Shipping was a little slow.

Simple process, respectful communication, good and regular updates, and delivery on time. 10/10

The buying experience was simple and the product has been working flawlessly.

Everyone I’ve dealt with has been amazing so helpful

Omg i love the eye corrector it amazing 💕💕💕💕

It was good I'm only waiting for my result now.

Great service very fast and pleasant.

I love it. Easy to follow the goals.

Easy as pie. Very simple to book

Everything looked great!

Super fast super fast

great no probs 5 star

So far so good

Good app try it

Great service

good very good