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Recent reviews
Brittany Masters
⭐ 1/5 — AVOID LYCA MOBILE. CHEAP PLANS, EXPENSIVE HEADACHES. If I could give this company zero stars, I would. I purchased a Lyca Mobile SIM while travelling overseas, attracted by their affordable prepaid plans. Unfortunately, what initially seemed like a convenient and inexpensive option has turned into an absolute nightmare. Since returning to Australia, I’ve continued to be charged for a service I no longer use, despite no longer possessing the SIM card. I have now spent an entire MONTH chasing this company to cancel my subscription and stop taking money from my account. Despite repeatedly explaining that I no longer have access to the SIM card, and therefore cannot receive the verification messages required to access my account, their customer service team has demonstrated an astonishing inability to comprehend this very simple issue. After a month of correspondence, their latest response? Instructions telling me to log into my account and disable automatic renewal. Brilliant. Absolutely groundbreaking customer service. Except, as I have explained REPEATEDLY, I CANNOT ACCESS MY ACCOUNT WITHOUT THE SIM CARD. To make matters even more ridiculous, they’ve requested the SIM card’s serial number (ICCID) to verify my account. The same SIM card I’ve repeatedly explained I no longer possess. At this point, I genuinely question whether anyone at Lyca Mobile actually reads customer complaints before responding. And just when I thought their customer service couldn’t get any worse, one of their responses was sent to me in Ukrainian. Yes, Ukrainian. Despite every single one of my emails being written in English. The level of incompetence is almost impressive. Their latest response also conveniently informed me that their prepaid bundles are set to automatically renew by default. So, while signing up and handing over your payment details is incredibly straightforward, attempting to stop those payments once you’ve returned home is apparently an entirely different story. They have also advised that refunds are generally unavailable for bundles that have already been used or expired. So not only am I struggling to cancel a service I no longer use, but I’m also being warned that I may not be entitled to recover the money they’ve continued charging me while I’ve been trying to resolve the issue. Here’s a thought: perhaps if your cancellation process actually worked for customers who no longer possess their SIM cards, they wouldn’t be stuck paying for services they no longer need. I’ve now resorted to cancelling my bank card to prevent further payments because, after an entire month, I have lost confidence in this company’s ability to resolve something so basic. ⚠️ A SERIOUS WARNING TO INTERNATIONAL TRAVELLERS: If you choose Lyca Mobile because their plans are cheaper, I strongly recommend DISABLING AUTOMATIC RENEWAL IMMEDIATELY, they enable this setting automatically. According to their own customer service team, bundles automatically renew by default unless you actively disable the feature. If you’re travelling internationally and intend to use their SIM temporarily, be extremely cautious. Once you’ve returned home and no longer have access to the SIM, you may find yourself in the same ridiculous situation I’m in: unable to access your account, unable to cancel your subscription through the app and stuck chasing a customer service team that repeatedly provides instructions you’ve already explained you cannot follow. The irony of a telecommunications company being so spectacularly incapable of communicating is not lost on me. A month of chasing, repeated explanations, irrelevant instructions, a response in Ukrainian and absolutely no meaningful resolution. Their customer service has been nothing short of appalling. Lyca Mobile has made it incredibly easy to take my money and unnecessarily difficult to stop. Save yourself the frustration and choose another provider. A cheap SIM card is not a bargain when cancelling it becomes a month-long battle. Absolutely disgraceful. Never again.
angie marks
purchased a puppy from Todd on 10/24/26 in the evening. Approximately 65 hours after bringing him home, he was diagnosed with pneumonia. Later that week, PCR testing confirmed canine distemper virus and canine adenovirus type 2 (CAV-2). His paw pads had a thickened, leathery appearance consistent with what is described in dogs affected by distemper. I have photographs documenting the appearance of his paw pads. Todd had the nerve to tell me that he did not know if the dog got sick during the 65 hours he was in my possession, so he wasn't responsible for any of the $12,000 worth of veterinary bills. My understanding of California's Puppy Lemon Law is that there are specific protections for buyers, including reimbursement of veterinary expenses up to the purchase price under certain circumstances. I will say that Todd refunded me the money for the puppy. I had to return the puppy, and my heart is broken. The almost 2 weeks of watching this puppy suffer, multiple days in an oxygen crate at the emergency vet, rapid breathing, having to keep a puppy quiet and not able to play just about ripped my heart out. Not to mention the time off work needed to provide constant care on the days when he wasnt in the er.... Again, heartbreaking. This poor puppy. What makes this even more heartbreaking is understanding the long-term consequences of canine distemper. Dogs that survive can still suffer permanent neurological damage, including muscle twitching, seizures, impaired coordination, weakness, and even paralysis. Neurological symptoms can develop weeks or months after the initial illness. Distemper can also cause permanent damage to developing teeth and thickening of the paw pads and nose. Not every dog develops these complications, but the risks are very real. Look up the incubation period of distemper in dogs and make your own decision as to whether or not this puppy was infected before he came home with me. A pneumonia diagnosis approximately 65 hours after purchase, followed by PCR-confirmed canine distemper and canine adenovirus type 2, raises serious questions about when the infection occurred. I would also encourage anyone considering purchasing a puppy from Todd Howard to look him up through a Yahoo search, not just rely on the Google and Yelp reviews. I sure wish I had done this. Look beyond the positive reviews. You will find older online consumer complaints and accounts from other buyers that paint a very different picture. Read them and make your own decision. Again, my heart is absolutely broken. I fell in love with this puppy, and having to return him because of this illness is something I will never forget. I would never want another family to go through what we have.
Max Ziervogel
My experience with Cartrack has been exhausting. Following installation work on my Mercedes-Benz C350, the headlining came loose around the camera installation area and the front passenger-side interior trim was damaged. After two technician visits, the damage remained unresolved. I repeatedly emailed customer services and escalations, supplied photographs and made the vehicle available for inspection. An inspector eventually visited on 16 October 2026 and told me replacement parts would be purchased from Mercedes-Benz Sandton and the vehicle would be valeted. I subsequently had to chase again because nothing further had happened. I formally requested cancellation on 9 October and followed up again on 27 October and 6 November. I disputed the R870 installation transfer charge and the proposed R2,650 cancellation fee, given the damage and unsuccessful attempts to resolve it. Cartrack’s response on 7 November said a refund would take approximately 7–14 days once Finance received the required documentation—but they still needed to establish whether their own technical team had submitted it. That response did not clearly confirm my cancellation or explain when the vehicle damage would finally be resolved. After months of correspondence, apologies and follow-ups, I have lost confidence in Cartrack. I want written confirmation of cancellation without a penalty, resolution of the disputed charges, and a firm arrangement to restore my vehicle’s interior. Customers should not have to spend months chasing a company to put right damage arising from its installation work.
Charlene
So I saw your advertisement on Facebook. I was very hesitant to order anything online because I wasn’t sure it was a legitimate company. So as I went through your inventory, I was very intrigued. I bought quite a bit. I am looking forward to receiving all your merchandise. Most of them will be going for Christmas presents. However, I will be keeping some for me. I have three or four family members who will be buying your merchandise very soon. I will be purchasing more as well. I was a little concerned after your website directed me to another one which I ended up buying quite a bit of stuff from them as well. The currency was GBP. I do have to say from now on I’m only going to be buying from your company. Not that it was hard to order. I was nervous and felt a little bamboozled after ordering and seeing how it was paid or rather the currency. I’m just praying to have a decent outcome with the whole experience. PS I had actually received a free item. I believe it was from them and they charged me $9.99 and then I thought they had just canceled the shipping but, they canceled the order so I’m not sure what happened, I did leave them a review as well. I just know I’m excited to see what I will be giving people for Christmas this year. I appreciate everything you guys are doing. Charlene Gardner
Jim Smith
First, upon placing an order, I noticed that the confirmation email said it would be shipped to a vacation address, which I had already changed back to my normal address in your system online. So I immediately called, and the agent assured me it was corrected and the order would be sent to the correct address. Then, after an unusually long "tracking" wait, I saw that the package had indeed been sent to the wrong address. I called again, and waited AN HOUR before my call was answered. Terrible, incompetent customer service, because of which my 17-year old, dying dog did not receive her pain meds for nearly two weeks. A nightmarish experience with PetMeds!
Anthea Imbert
⭐⭐⭐⭐⭐ Excellent Customer Service – Highly Recommended! I’ve had a fantastic experience with Moto Car Finance especially Cem. The customer service he provided was excellent from start to finish. Nothing was ever too much trouble, no question was too small, and everything was explained clearly and patiently. I felt supported throughout the whole process and could get in touch whenever I needed help. It’s lovely to deal with a company that genuinely cares about its customers. Thank you for all your help and support. I would happily recommend Moto Car Finance to anyone!
Francisco Rodriguez
Kerri is amazing at what she does ! I am currently in sales as well and while she was able to not only assist me with customers getting auto insurance , beating other companies rates as well as working as hard as possible to be efficient with the time so that my costumers are given proper auto insurance in a timely manner. If you need insurance for home or auto call Kerri and tell her Eli sent you ! Thank you Kerri !
Holly Ridgell
I guess I signed up for this account. To help me and coach me. The only thing the did was charge me. Not one attempt to work with me. Not one notice, they don't care about people. they want your money. I cancelled they said ok you can use it until Jan. I haven't ever done anything on the website. I opened and it ready for me to learn lesson 1. Lesson 1 DO NOT PURCHASE LIVEN THEY DON'T CARE ABOUT YOU!
Brandon
A completely open book, a hunger for knowledge, and to help. The emails, and online content, and products he gives/offers are amazing. From motivation, psychology , quality products, and information, I look forward to reading his emails, and see what other products/thoughts he has to offer . Keep up the great work, jordan🤙
Diana Rosemary O'Halloran
I ordered the lucky dip chocolate bags - 2 x 1 kg - and both were really white with bloom as if they were old or had been allowed to get too hot. To be fair Wonky replaced them with like for like but these too were white. However this chocolate tasted OK whereas the first lot did not.
