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Recent reviews
Hamilton
I am writing to formally demand a full refund for my subscription and the immediate cancellation of my account. Your team has consistently ignored my previous requests, and I am now facing unauthorized charges. Here is the timeline of the issue: 1. Initial Refund Request (Within 30 Days): I requested a refund well within your 30-day money-back guarantee period because your VPN service did not meet my expectations and was not working properly for me. 2. Support Evaded and Ignored: My emails and direct messages went completely ignored. The only responses I received were generic, automated template replies from your Telegram bot, which completely evaded the fact that I was explicitly asking for a refund. 3. Unauthorized Recurring Charge: Because your support team failed to process my cancellation and refund request, your system has now automatically charged my card again for a renewal. I explicitly stated that I refused to use your service, yet you have taken my money without my consent. This behavior violates your own 30-day refund policy and constitutes unauthorized billing. I demand that you: • Refund the initial payment under your 30-day money-back guarantee. • Refund the latest unauthorized charge immediately. • Terminate my subscription so no further automatic deductions occur. If this matter is not resolved within 48 hours, I will forward this entire email thread, along with timestamps of my previous ignored messages, to my bank to initiate a formal chargeback dispute for unauthorized merchant billing. I will also publish this experience on Trustpilot and the App Store to warn other users. I expect a prompt response from a human representative, not a bot.
Joseph Mathes
Thoroughly adversarial. I placed an order on October 7 and then wanted to ask about upgrading the shipping. I could not reach anyone who could help, and afterward I still could not cancel the order. On the phone line, the recorded messages told me to listen closely because the menu options had changed, that the call may be monitored for quality and training purposes, and that call times were longer than normal. I heard the same messages every time I called, so I found them misleading. Only some of the menu options lead to a queue. When I chose one that did not, the system texted me a link to the contact form and connected me to nobody. The contact form returned "Unable to save your request. Please try again." The order page has no way to cancel. A company representative then called me and asked if I needed help. When I said I wanted to cancel, he asked leading questions that seemed meant to talk me out of it. When that did not work, he insisted he had been trying to help me all along. He then texted me a phone number to call to cancel. It was the same support line, which sent me to the contact form again. He also texted me a link to the same form. When I called him back, he did not answer. As of October 7 the order still shows "Confirmed" and is being prepared for shipping.
David Brown
Purchased a car from Jiven Motors this week. I can honestly say that it was the best experience I have ever experienced when buying a car, and i have bought a lot of cars over forty odd years!! It was extremely easy to arrange an appointment to view a car, but you must book an appointment, do not think you can just rock up and have access to view the vehicles. Viewing the car was relaxed with no pressure, i could spend as much time as I needed to inspect the car and Harshit was on hand to respond to any questions if i had any. A test drive was quickly organised and on my return there was no pressing for a sale, i was allowed to walk away to consider my options. I returned two days later to look at a newly acquired vehicle which had not yet been valeted. I was interested and returned later that day to carry out another test drive. I arrived to see a gleaming almost new looking vehicle, unrecognisable from the mornings view. All my concerns had been dealt with and i purchased the car, and I love it. Harshit and his team provided a fantastic service and will recommend anyone to visit Jiven Motors if they are looking for a used EV. A big thank you to all the team for restoring my faith in car retailers.
Garden Court
Overall i do use and like acorns, but what i don’t particularly like is the inability to actually evaluate my returns. Money is continually added via round ups and contributions, and returns are represented as a % of total gains and total amount in acorns. Each time i add money, the % is diluted, which makes evaluating actual returns impossible. If you google how to actually calculate your returns the long way, there is a formula yoy can use, outside of acorns, but to calculate, you need your contributions to plug in. You can only access your contributions by a monthly pdf statement, and there’s no way someone is going through all statements and manually entering in info. Why doesnt acorns have an option to download all contributions and earnings in a single excel statement? Acorns really could improve the customers ability to analyze their investments within the platform. Due to this lack of basic functionality, i wouldnt recommend someone using as an actual investment tool, which it easily could be if they made such a simple option available. It makes one think they are trying to hide actual returns because they may prove an inefficient investment
Steve english
Closed my account as complete with £10.98 credit in December 2025, credited me the £10.98 back to my bank account in Feb 2026.....account closed and debt settled..... I have it all documented.... They have now added 5 missed payments onto my credit report? The account was settled and. Closed by them.... They bought my account of duologi and I had to complain to the fca to get in touch with nco initially... Created a direct debit mandade I didn't sign.... Now after my account being settled they do the above..... Contacting fca again as I have all the evidence to back the account being settled in full..... Never use these people.... Fraud and they closed my portal as I settled the debt and I have had no contact since...... Dodgy and will be taking this further.... NOW LOOKED INTO THIS FURTHER AND HAVE BANK RECORDS TO SHOW PAYMENTS WHEN YOU SAY I MISSED THEM AND ALSO THE AGREEMENT WAS 24 MONTHS AS AGREED... YOUR RECORDS ARE WRONG.... NOW STARTED FURTHER ACTION AGAINST YOU.... AVOID... AVOID..... AVOID.... AVOID... ##update... Thanks for the email below that I have already contacted with no response
eithne_crowleyhotmail.com
We had an incredibly positive experience with ASEI from start to finish. David arrived on the first day and was an absolute pleasure to deal with. Nothing was ever a problem for him, despite the challenges of our awkward split-level site, with panels being installed across two separate roofs in very high summer temperatures. All of the team that followed were equally professional, friendly and helpful. Since having the system installed in July, I have highly recommended ASEI to family, friends and colleagues. We did have a small issue with the internet signal dropping to the inverter, but the team were back out the very next morning and had it resolved within 10 minutes. It’s rare to experience such excellent customer service and aftercare nowadays and ASEI should be highly commended for it. We couldn’t be happier with the service we received.
Kristoffer-Herbie Dessauer
9 pm on a night. I was dubious as it said 24/7. We just had podpoint installed today and couldn’t get it working. I had read good reviews about podpoint helpline so rang up. Spoke to Jorge who was absolutely superb. Top of the stack. Quick security checks. Remotely diagnosed the problem. Within 5 minutes it was charging. Great service. I’m glad I picked podpoint. It’s easy to compliment when everything’s ok but a real review reports when you have a problem and it’s sorted quickly. Excellent service. Well done.
Gulsher sial
We hired Codingtron to rebuild our core web platform and migrate our infrastructure to AWS. To be fair, what stood out wasn't just the code quality, but their DevOps setup. Our previous deployments used to take hours and fail constantly; their team set up clean CI/CD pipelines that actually run without hiccups. Weekly sprint updates were clear, communication on Slack was fast, and they delivered right on our target deadline. A very dependable tech team if you want things done without constant micromanagement.
Paul O'Connor
Your Doctors Review I'm doing well and thanks for prescribing the medications, particularly the antibiotics. I was pleased with your team promptly dealing with my problem. I called late at night and had the prescription filled the following morning. Excellent work and thanks also to Dr Dunkley for overseeing this effort. I have suggested to family and friends that they enrol in Your Doctors Online.
Sheryl Cannon
AR helped me today. I couldn't get my face mask to light up. I was sent a video and saw what I wasn't doing right. I was helped within moments which I appreciated due to being on my lunch break. If this were more explained with the arrival of the product, I would have rated the product a 5. Customer service is wonderful though! I've been enjoying my mat and belt very much.
Patrik Bőhm
The AliExpress seller operates under names like Voltaro Eu ebike, GreenBike Europe, and the like, shipping goods from Poland. Communication with the seller is poor, and they fail to provide sales documentation (such as a tax invoice). I had a bad experience trying to return an item; the seller refused to issue a refund, so AliExpress had to step in and process it instead.
Kendall Young
