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Recent reviews
terence malone
A Second DeLonghi Latissima I had purchased developed the same problem. This was also a gift for my elderly friends in Ireland. The Latte function stopped working on this machine also. I was busy working and travelling and left the non functioning machine boxed in the garage. When i eventually got around to sending it back to the company Sotel Ireland, based in Germany, they told me that it was out of warranty because it was dirty and not well kept. I explained that we had meticulously cleaned the machine and descaled it when in use. The dirt was caused by leaving it in the garage and I’m guessing, some insects got in, maybe to some milk residue left inside. I have paid ninety nine euro to have it fixed. Now I am waiting. It took a very long time to get the company to respond and eventually agree to fix it, if I paid? They told me this was DeLonghi policy? However, I used another DeLonghi machine in the house of a relative house today. This was a type EN SIX FOUR ZERO.B. The difference….this machine has a cleansing, rinsing button which clears the clogged milk from the machine. The Latissima does NOT have such a feature. This explains why both my Latissima machines stopped making Lattes. The residue heated milk gets coagulated and stuck in the machine and the Latte function won’t work. There is no way of rinsing the Espresso Latissima to get rid of the milk. Even cleaning it after each use will not get rid of the residue mild INSIDE the machine. It was probably this residue milk which attracted the insects into my machine which I left in the garage. Basically the Espresso Latissima machine has no satisfactory way of rinsing this residue milk way. This is why the machine gets blocked. I suspect this is the problem with these models and why we have had to send back two machines so far. Even the replaced machine we got for the original complaint, is likely to develop the same problem again because the residue milk will remain in the machine and clog it up eventually. I’ve paid ninety nine euro for a problem which is likely to develop again. And even though the warranty was still in place. I am not impressed with DeLonghi on this occasion either. Neither am I impressed with having to pay ninety nine euro for a problem which is likely to happen again. Determining that my machine was out of warranty because it was dirty is really splitting hairs….especially when the real problem was caused by residue milk getting caught in the machine. Surely DeLonghi can do better than this?
Gary Mundy
Support services do not have any clue what does or does not work with the model of scooter I bought. I want a Apollo Go. Through their support portal I asked how they would recommend I attach my phone to the scooter. The first response was that my scooter had a built-in quad Lock Mount and I should just buy the adapter or a quad lock case. I looked online cases and looked on my scooter and could not see where this would mount on my scooter. So I took pictures sent them to the support email and they replied oh my scooter does not have a built-in quad lock Mount. Well okay that was interesting. They sent me a link so that I should buy this thing from their website. I went to the website and looked and it said the compatibility was for the Apollo City, not compatible with my Apollo go. So I replied that it did not appear to be compatible and with a screenshot of their site saying it was only compatible with the Apollo city. Another email comes back and said that I needed to buy an adapter that had been recommended. The adapter that was recommended was one that would attach to the back of my phone case so that I could mount it to a quad Lock Mount. Except I don't have a quad Lock Mount. There is no quad Lock Mount on my scooter and nobody recommended or suggested a compatible quad lock mount for my scooter. I wonder am I even talking to somebody from Apollo? If they are with Apollo do they even know what scooter is? I'm feeling like obviously I should have gone with reputable company that has the support system not whenever it is I happen to be dealing with.
Hamid Muller
I am not happy at all with the customer service of Boots on site. I bought a pair of varifocal glasses which cost me a lot of money and after many attempts to alert the advisors and optician on site that there is a defect of fabrication of my glasses they always tried to do a quick fix without really admitting it was a defect. Today as they become aware it is a defect the optician tried to say it is a design issue. How a defect can be a design issue, it is undermining the work of designers whih is not a random act or process. If Boots does not accept responsibility and provide the right aftercare it is no longer for me the right location for my next glasses and I would not recommend it, never ever. We are a family of five members so 5 less clients from today if Boots does not abide by the aftercare commitment. I have no money to throw out of the window. There are competitors, specsavers and others, lovely as they advertise their products and offer help, who are ready to jump if there is one mistake, I think a serious one this time. It is not about improving it is a mistake that needs to be corrected so that people get what they pay for. Other members of the family and anybody who reads about this bad experience will follow suit. Correcting the mistake is the right response not apologies or accepting feedback which is no useful standard response.
Ian Treanor
The accomodation was listed as a 4 star hotel. It was actually a B&B attached to pub . The pub was listed as having a restaurant which it did not have. Breakfast was self service in a small room with two chairs. Cereals , bread , a toaster and a kettle made up the menu. The breakfast room was not very clean with an accumulation of dead flies on the window sills. Check in was via a key safe, on entering our room we found one of the beds was unmade and had been slept in , there was a used towel in the sink in the bathroom . I contacted the manager by telephone and she arrived promptly with apologies and made up the room properly whilst we went for a walk. There was a gap in the bedroom window where the glass had slipped down the frame ( single glazed) which made a draught. The room was cold and the heating was not working ( or turned off) Although the website claimed " views of the river and Hadrians Wall " we had a view of the flat roof of the convenience store around the corner. Hadrians Wall is around 3 miles away at it's nearest point I submitted this information by email to buyagift customer services last week, I have not had a response to date
aylin özalp
We had no choice but to cancel our contract because they do not provide coverage at our new address. Despite this, they charged us £250 after we had already been customers for 14 months. The most ridiculous part? If we had stayed for the remaining 9 months, we would have paid roughly the same amount in total. So apparently, cancelling a service they are unable to provide costs almost as much as actually receiving the service. Make that make sense. When we contacted them for an explanation, the response from the Head of Customer Service was essentially dismissive and gave us the clear impression that they simply did not care. Charging a loyal customer £250 because they moved somewhere outside your coverage area is bad enough. Showing no understanding or willingness to help makes it even worse. I would never recommend this company. I deeply regret switching from our previous provider who were professional, understanding and fair. A very expensive lesson in how not to treat customers.
Carole Landon
We’ve had a really positive experience with Connectd. As an early-stage business, being able to access experienced senior talent at the right point in our growth has been incredibly valuable. The process has given us access to high-calibre people with substantial experience who have been able to bring fresh thinking, challenge and expertise into the business. We’ve particularly valued the opportunity to find people who complement our existing leadership team and can contribute meaningfully to the next stage of our development. The Connectd team have also been supportive and responsive throughout, and the overall model works particularly well for a growing business that needs senior expertise before it necessarily makes sense to build every capability in-house full-time. A valuable platform and one we’ve been very pleased to work with.
Christopher Petty
It’s crazy reading some of the reviews in here. I read one where I had the same problem happen to me. I had an appointment for today and nobody showed got emails and texts confirming today and nobody showed. I called ontech and they said I wasn’t in their system which is crazy cause I have the emails to prove I had an appointment. I should now be a priority because of that and now have to wait another week cause I can’t wait around and take a day from work to wait for a ontech person to either not show up again or wait till the last minute to show up. Ontech is a joke
Dan VerSluys
If I could rate lower, I would. Made a submission in February of 2026 using the express rate/package... still haven't received my cards. And actually was just notified about 2 weeks ago my cards may be lost. The customer service and their response times are abysmal. I will never submit with PSA again and I'm incredibly sad to know they own a good portion of the competition. I don't want to give these greedy scammers anymore money, and I wish they would just close up shop
Andrea Beecher
My daughter ordered 3 dresses which were all shipped on different dates. The first one was too big and just not the right fit. I inquired about the return process and received a prompt response with directions. I am happy to receive store credit for that dress. She loved the second dress that arrived. And since the third dress hadn’t shipped yet, I emailed about canceling that dress and was able to get a refund. I am so pleased with the prompt customer service.
Todd Beltrone
This company is motivated by greed and corruption. I could never stop people from drinking their poison, their soda, but hopefully my review stops people from buying any items with Coke name. They are completely corrupt, they never will assist you if you run into an issue. You can call them, send email, send message, etc, no matter, the crooks will never respond back. But thats why hell was created, for people like the ones that work at the Coke company.
Vickhola Fearon
Severe delay in package delivery. It was supposed to have been delivered in 3 days, but it took 13 business days. There was lack of transparency regarding fees charged. It was an international delivery so I expected to be charged for customs clearance but I was charged twice and could not gain clarity as to why I was charged twice. Would never use their services again and would not recommend them to others.
Jae Loc
Very disappointed with my experience. I paid an additional fee for the 4-hour fulfillment service, but my order was not fulfilled within that timeframe. I contacted Rockstar about the issue, but it was never properly resolved or compensated for. If a customer is paying extra for expedited service, that service should be honoured. Unfortunately, this experience did not meet expectations.
L K
I tried to just be done with Dollar Rent a Car, but emails never stop even after unsubscribing to emails. The rental car company is so bad that it's not worth the savings. Customer service when seeking help is appalling. They keep trying to charge you more even though you've used a third party company for reservations. I will not use this rental agency, again.
Dv
Multiple times it didn't track my pay in 60 hours play time ive recieved 5 visa gift card now it won't let me get another gift card because I won't spend 1.50 to get to silver level so guess they think I need to pay 2.00 and have only made 5.00 total in close to a month. So everyone rating this app good has to be lying
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