Find a company you can trust

Discover, read, and write reviews

Learn more about how Trustpilot works

Had a great experience?
Write a review

What are you looking for?

Looking to grow your business?

Strengthen your reputation with real reviews on Trustpilot.

Get started
Arrow graphic pointing up and to the right, representing potential business growth.

Help millions make the right choice

Share your experience on Trustpilot, where reviews make a difference.

We’re Trustpilot

We’re a review platform that’s open to everyone. Our vision is to become the universal symbol of trust — by empowering people to shop with confidence, and helping companies improve.

What we do

Our new Trust Report has landed!

Find out which actions we’ve taken to protect you and promote trust on our platform.

Take a look

Recent reviews

Sophiko Gorgadze

Sophiko Gorgadze

Rated 1 out of 5 stars

Turkish Airlines — one of the most irresponsible and disgraceful airlines I have ever dealt with! My checked suitcase was returned with a broken lock, torn open, taped back together, and its contents partially scattered. A valuable item, my iPhone 18 Pro Max, was missing from the suitcase. We paid $179 in advance for a bassinet for our baby, but the service was never provided. I called twice before the flight to confirm the arrangement, and both times I was assured that the bassinet would be available. Yet, at the airport, we were told it had never been added to the booking. Meanwhile, other passengers were provided with bassinets. We also requested wheelchair assistance for my mother, who had a leg injury and was traveling alone with a 14-month-old baby. I specifically informed the airline’s representatives twice that she would be traveling with a baby, and both times they confirmed that assistance would be provided. However, at the airport, she was denied wheelchair assistance simply because she was accompanied by a child. To make matters worse, the flight was delayed, forcing my mother to rush through the airport with an injured leg and a small baby to make her connection. She had only 50 minutes to reach the next gate. When she finally arrived, boarding was initially denied, and only after repeatedly pleading was she eventually allowed onto the plane. I filed a formal complaint more than a month ago and still have not received a meaningful response. Every time I contact the airline through social media, I receive the same embarrassing automated message claiming that an investigation is ongoing. If I do not contact them repeatedly, they do not even bother to respond. These are just some of the many unacceptable failures we experienced during a single journey. The most outrageous part is that the airline refuses to take responsibility or make any genuine effort to resolve the situation. This level of negligence, irresponsibility, and disrespect toward passengers is absolutely unacceptable. Turkish Airlines has completely lost my trust. I strongly advise everyone to avoid this airline!

Timothy Dilley

Timothy Dilley

Rated 1 out of 5 stars

If I could give my experience attempting to purchase a GE appliance a negative five stars, I would (and this is also my first negative review I have ever posted). I needed a washer/dryer for my new place after relocating. I attempted to purchase it about six times online from GEappliances dot com. Each time, my payment was declined, and I received an error code each time I tried to pay, and I saved the error codes. Confused, I reached out to GE directly, and they told me they could not interpret the error codes and that they also can not see info pertaining to my account, and that I had to call one of the physical stores they work with. This began the multi-day, multi-hour saga which only resulted in me trying to pay them, them not allowing my payment method through, and hence my not purchasing from them and simply purchasing from Best Buy instead. I spent hours on the phone with them. I called about six times, each time for varying reasons as I try to clear up why my payment is not going through. They told me to call my finance company despite the issue having nothing to do with them as they pre approved my spending with GE. I was also hung up on by GE at one point, but I called them back again, for the bazillionth time. Needless to simply say, I could not give them my money, despite trying hard to do so. They can not tell me the reason the payment was declined despite giving them their own error codes. And, they tell me to call everyone else for what was clearly GE's problem. So, I bought the item from Best Buy in two seconds flat, no issues. I am pretty sure GE stands for "Gawd-awful Experience" or possibly "Ghastly Exchange". Save yourself the hassle and go with a professional company, or, at least a vendor that is not GE direct to consumer. Will never recommend or purchase from them directly, ever.

John

John

Rated 1 out of 5 stars

Really NOT a pleasure to do business with this company. I'd wager their business model is mainly supported by excess fees. Somehow the cost of a single $16 line ends up at 3x this amount unless you proactively cancel all the added junk they put on your account. When you read the fine print "FAQ: Understanding AVOXI Fees" (the existence of this is a bad omen) you discover gems like: - "Standard Cloud Service Package: The Standard Cloud Package is automatically added to all new customer accounts. This is billed in arrears and charged at $14.99 or 3% of the total monthly spend, which is ever higher." -"Late Fees: Per our Terms & Conditions, this fee will be applied to late-paid accounts. It shall accrue interest at 1.5% of the unpaid balance of the service charges per month or the maximum lawful rate under applicable law..." - they bill on a NET 7, so god forbid you don't jump on their invoice or you'll both get the line cut and pay a $19.99 fee for the privilege. Evidently they don't mind you paying all these fees, however, as communications are sparse: you'll get 1 email with an invoice that includes no indication of whether your on-file payment method will be charged or not, and then a week later you're dinged with one "Past due notice". If you don't jump on that immediately, the next call you get will be from your frantic staff asking why the phones don't work. Avoxi, when I signed up, I saved my credit card with the account - what's the problem? On top of all this, you'll pay a credit card fee if you use a card or you'll pay a Paypal fee if you use that. I tried to port the number out and was told it's not a portable number.