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Recent reviews

francie faulls

francie faulls

Rated 1 out of 5 stars

CRITICAL CONSUMER WARNING: GROSS NEGLIGENCE, SERVICE FRAUD, AND INTIMIDATION AT THE TROPICANA & JONES LOCATION (REQUEST 190005). Do not trust this shop with your vehicle or your safety. I brought my car in for a routine oil change on a Wednesday at 2:15 PM. The service was rushed out of spite after a hostile check-in. Less than 1 single mile after leaving their shop on Thursday morning, my vehicle suffered a massive white smoke emergency and had to be flatbed towed right back to their bays. The technician, Mauricio F., committed gross service negligence by dumping fresh synthetic fluid right on top of 5 quarts of dirty, un-drained sludge—completely flooding my engine with 9 total quarts of oil pressure! This oil fiasco stripped me of my basic mobility and held my primary car hostage for six full days. Worse than the mechanical negligence is the intentional consumer deception and shadow cover-ups. The manager, Karen, called me from her personal cell phone on Saturday morning explicitly trying to force recycled drain-bucket oil and a clogged, fouled filter back onto my engine block to hide the shop floor property damage from Corporate tracking logs! I had to catch her on a recorded shop line to force them to use fresh oil and a fresh filter. When I went to collect my vehicle yesterday (Monday), after they stalled my schedule for 7.5 hours from 09:09 AM to 04:46 PM and caused me to suffer a real $250 out-of-pocket doctor's cancellation penalty, the manager was aggressively hostile on a live recording. She immediately attacked me at the counter because Corporate opened an investigation, tried to fraudulently deny a valid warranty by screaming that my system was "old," and manually typed "HERE TWICE" on my printed invoice to falsify records and hide her branch's true failure from regional auditors! Right before handing over my keys, she was caught on tape shouting, "I want to give you these keys, get you out of my shop." I have time-stamped dipstick photos, 7.5-hour garage terminal logs, text records proving systemic employee moonlighting rings at this facility, and full audio recordings of the counter intimidation. I am handing this entire fraud archive straight to the Nevada Attorney General’s Bureau of Consumer Protection and the Nevada DMV Compliance Enforcement Division to audit their franchise operating license. Because of Meineke's gross misconduct, I now have to pay money directly out of my own pocket to an independent shop just to get a complete diagnostic safety inspection done to see if their oil flood caused permanent damage to my vehicle. Avoid this crooked repair shop at all costs!

Gurjit Singh

Gurjit Singh

Rated 1 out of 5 stars

Warning to Small Business Owners: Over $4,100 in Unexpected Yelp Charges My 82-year-old father signed up for what he thought was a completely free Yelp profile for Singh Medical & Mobile Notary Services. We later discovered Yelp quietly charged my credit card for over eight months for advertising he never intended to purchase. When I reviewed our records, including the file "Billing page 3.png", it showed a deceptive billing pattern: charges started at just $1.38 in February 2026, suddenly jumped to over $400 in April, and then locked in at $570.00 every month. The file "Yelp Billing Page 2.png" confirms these $570.00 monthly charges continued straight through October 2026, and Yelp has now even tacked on a $123.49 past-due balance. When I canceled the service and requested a refund, Yelp made the process incredibly difficult: 1. Stonewalling Customer Service: After multiple calls, both Billing and Customer Success refused to help over the phone, insisting I use an online form. 2. Unfair Refund Policy: Representatives admitted the form only guarantees a one-month refund, despite Yelp taking our money for eight months. 3. Broken Promises: Agents arranged two different callbacks with a manager. Half a month later, I am still waiting. Because Yelp refuses to resolve this, we are disputing the charges through our credit card company and are actively considering legal action. I expect a full refund and a clear explanation of what advertising services were supposedly delivered. My advice to other business owners: Be extremely careful setting up a Yelp profile. Review every billing option thoroughly and monitor your credit card statements closely!