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Recent reviews

LollyW
Treated Absolutely terrible by BMW Marshalls, whilst purchasing a brand new BMW IX3 through Octopus. Lisa the Fleet Administrator has done nothing but messed us about consistently and lied about call backs and work being done on a brand new car placed on service stop, days before we were due to get it. We are now about to cancel the purchase of a brand new car, been waiting over a month told the delay is due to service update issues as a stop has been put on the car. In which case give us a solution not a problem. You can get engineers from the other sites that have updated all of the other cars to visit the site, or send our car to another site. 41 vehicles were recalled, and most others have their cars up and running! I have reported to you the Motor Ombudsman and will take this much further. Your customer service is disgusting! Promised call backs from Octopus agents who in the beginning were very helpful, and helped us with a hire car, however your shining customer Service has totally dwindled away leaving us in the total dark. This is totally unacceptable! No one wants to give a solution and take responsibility for this car we purchased for the range of miles it would go on EV Charge, we are going to Scotland this weekend, and need this car!!! We have been more than patient waiting over a month. I have now asked for a response from the CEO of Octopus, the Dealership have admitted fault with their systems but will not move the car or get an Engineer to fix it

Stephanie Rotach Provo
Scheduled with them for move a piano and bar on 9/22. They never showed, never called. I called to find out where they were, was told they needed to change out the truck. Called an hour later and still weren't coming. They rescheduled me to today 8-8:30am. Said they'd call to confirm the night before. I never got a call and when I tried to call, no one answered so sent text and email to call me first thing. I called at 7am, was told I was on the schedule and they'd call me back with ETA. Called back at 8am and was told they would check with the driver. Was then told they were 27 minutes out so I go to the house to wait for them. No one shows up, no call. I call at 9:01am, they say they need to call and find out. I call back at 9:14am, they need to call the driver. The driver calls me now at 9:23am to tell me they'll be here at 11-12pm. I said nope, I was told I was first on the schedule for today and why were they not here. Elijah was driver and he was very rude, Chris was office person that always gave me the runaround and clearly told me false stuff and Morgan was the one who rescheduled me for first thing 9/28 and gave me discount. They are horrible, never will use them, never will recommend them, they never called me except to get me to book, after that I had to call them constantly to get any answers and even those were fake. Definitely use someone else.

Vega Almeniana
Rachael was amazing and incredibly helpful with my return process. I was getting frustrated because when I tried to initiate the return, it kept showing as ineligible. Another customer service representative provided me with a new return link, but it still wasn't working. I then asked if someone could process the return on my behalf and send me the label. Rachael promptly approved the return from her end and sent me the return label right away. She made the entire process quick and stress-free. As someone currently pregnant, reducing that extra stress meant a lot to me. Thank you, Rachael, for your excellent customer service!

Lesa McFadden
Not very helpful and I have been trying to cancel this subscription since September 2025. They continue to take out the monthly payment. I recontacted them in February 2026 and they are STILL taking out from my account. Response: Yes, I am sure I have an account. I logged into it AND since posting this I received an email saying you had found my account and will cancel it. How about reimbursing me what you took out of my account monthly since my very first request to cancel in September of 2025. I have emails to show if you would like for me to post them here.

Donna Fabian
I saw this on Facebook and was skeptical but with a money back guarantee I ordered it. I am 63 years old. I have tried lots of products but this is all it says to be and more. I have smoker lines above my upper lip because I have drank thru a straw for years. It helped cover these up. It went on white but changed to match my skin tone as stated and left my skin looking dewy and radiant. It was more than I had hope for. This product is worth every penny I penny. I had support with my order as well as any questions or concerns. My agents name is Yuki.

Louise Evan-Wong
I bought this large wheaty bag to help with pain from compression fracture in lumbar region and it has been a life saver Its well made and the compartments are useful as they keep contents contained in segments (Rated 5 / 5 stars) Wheat Bags Heat Pack (Larger Size) (47cm x 22cm) - Navy Blue Cotton Fabric Scented (Organic Lavender Buds) Wheat Bags Heat Pack (Larger Size) (47cm x 22cm) - Navy Blue Cotton Fabric Scented (Organic Lavender Buds)

Marla Torgerson
Neo Financial is reporting an R9 collection code for a pay-as-you-go / prepaid deposit card. No credit line or credit facility was ever extended to me. An administrative or top-up fee shortfall on a prepaid asset account cannot legally be reported as a defaulted credit account. This trade line is completely inaccurate and illegal. It has impacted my credit rating and ability to access other needed credit products. Do not use them.

Karen Podkul
I had major issues trying to get the tickets scanned at the venue, It was embarrassing. The security at the venue was also prejudiced because my husband was in law enforcement. I never got to see the concert because my husband was denied access to the concert. Horrible treatment. The security director was a BULLY. We are still waiting for a callback from the head of security. How do I get a refund ???????

T Walton
Great quality heavy weight t-shirts, with fantastic colour prints (bought the vegas dice and chips ahead of vegas trip). The T's are a box fit rather than snug and a reasonable length, im 6'2 and the large is great although personally I like a longer body fit but I can't complain with the 'L'. Looking for to new designs to add to the collection. The hand written 'thank you' note was a nice touch, well done guys

DiAnne Armstrong
Skullette really listens to their customers and Service seems to be job #1. They respond very quickly to questions and constantly keep you in the loop. As for their products, they are of high quality and absolutely beautiful. While they are a great source for goth bags, i am not goth but have found many designs I loved and have ordered. I am very happy with, and fully trust this company.

Farid Omer
Takes about 8 days to deliver my packege although i live in the GTA, called the office many times and was no answer. Left three Voicemails to call me back to resolve a delivery issue and still no one called me back. I end up serching the phone number for delivery company to sort my issue.




































































































