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Recent reviews

Kylie Zavitka

Kylie Zavitka

Rated 1 out of 5 stars

I ordered a total of 3 items, one roll of stickers and two custom stamps. The stickers were delivered first and are subpar quality; I've gotten custom label roll stickers, die-cut, and sheet stickers from various companies and these are just lack luster. The colors are not vibrant nor do they match my renderings, yes there will be some difference in person vs on a screen but to this extent? Additionally, the stickers are extremely thin to the point where I can almost see my finger on the other side on both dark and light backgrounds. I have yet to receive the remaining two items in my order as their shipping provider, TNT (being bought by FedEx), claims they are unable to deliver to my address. Despite it being the same exact data entered for the package they already delivered. 360onlineprint never gave me a tracking number, after I had a partial delivery I had to reach out for the tracking and to see where my items were as I was not informed they would be shipped separately. It took over 48 hours for a response to which they did not acknowledge the missing items or update my tracking, they simply sent a pre-written AI response requesting further details on my "damaged product" despite me never saying it was damaged. I received a separate system automated email from a 360online print representative informing me I needed to contact TNT regarding the delivery, was given a link to dig for the contact info, and given a "tracking number" that was also an shipment number & customer reference number. Upon talking to a TNT representative, they informed me that the only number provided was actually not a tracking number & that my address had a suite number and that's partly why it was unable to be delivered. My address, an office in an apt building, does not have a suite number nor have I ever entered one. But if part of my order was already delivered...then how is this an undeliverable address..? TNT said to contact 360onlineprint, 360onlineprint (who doesn't have public contact info or a useful ai chat bot) told me to contact TNT, but no one has any answers.

Mostafa Gaballa

Mostafa Gaballa

Rated 1 out of 5 stars

I am writing this review after nearly 3 months of complete stonewalling and unhelpful responses from G2A Support regarding Order #92000136712938 (Latest Ticket ID: CZMS-989234). G2A claims that a refund was successfully processed on May 8, 2026. However, my bank has officially confirmed multiple times that NO incoming or pending funds exist on their end. To locate the funds, my bank specifically requested a standard Acquirer Reference Number (ARN) or official transaction proof. I have repeatedly asked G2A support to provide this basic reference number so my bank can trace the transfer. Instead of providing assistance: G2A Support (including agents Piotr G. and Izabela) outright refuses to provide the ARN or proof of refund, claiming it is "sensitive payment data"—which is completely untrue, as an ARN is standard information used worldwide by banks to trace missing refunds. They keep sending the exact same automated copy-paste replies telling me to "contact my bank," ignoring my explanation that the bank cannot do anything without an ARN. This is now the THIRD support ticket G2A has forcibly marked as "Resolved" and closed in my face without providing any proof or resolution. Opening a new ticket takes hours of waiting, only to get the same template answer and immediate ticket closure. Holding a customer's funds for almost three months while refusing to provide proof of transfer and repeatedly closing support tickets is completely unacceptable. I demand that G2A Management review Order #92000136712938 immediately and provide the official ARN / Transaction ID so my bank can trace the money, or re-issue the refund properly. To anyone considering buying from G2A: Be warned. If a refund issue occurs, their support will stonewall you and close your tickets without resolving the problem.