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Recent reviews

Saurabh Jadhav

Saurabh Jadhav

Rated 1 out of 5 stars

Extremely Poor Customer Service, Unprofessional Behaviour and No Accountability My experience with Myntra has been extremely disappointing. On 2–3 October, I ordered 7–8 clothing items for my kids, with a promised delivery date of 10 October. Today is 21 October, and I still haven't received my order, despite the payment already being deducted. The worst part was my experience at the Nashik warehouse. Last Sunday, I personally visited the warehouse where my parcel was being held. The manager told me that my area was outside their delivery network. If that was the case, why wasn't I informed beforehand? A simple phone call asking me to collect the parcel could have resolved the issue. Instead, the manager allegedly used abusive language, behaved rudely, and refused to hand over my parcel. He even told me to complain to Myntra because he didn't care. This kind of behaviour towards a customer is absolutely unacceptable. I subsequently contacted Myntra customer support and, after considerable waiting, managed to speak with a senior executive. A complaint was registered, and I was promised an update within 24 hours. That commitment has also been missed. As of 21 October, I have received no update or resolution. My money has been deducted, my order has not been delivered, and I am being forced to chase the company for a solution. Myntra needs to explain: * Why was my order not delivered by the promised date? * Why was I not informed about the delivery issue? * Why was my parcel withheld when I personally visited the warehouse? * What action will be taken regarding the alleged abusive behaviour of the warehouse manager? * When will I receive my order or a full refund? A company cannot take customers' money and then leave them without their products or a proper resolution. Extremely poor delivery management, unacceptable customer handling, and disappointing after-sales support. I expect Myntra to resolve this issue immediately and investigate the warehouse incident. I would not recommend this service based on my experience.

Omoh

Omoh

Rated 1 out of 5 stars

Okay so yeah here's a rundown of what happened: basically I was trying to get an accurate read on the state of cryptocurrencies right now, and then some local news network or something just kept talking about how Memphis didn't manage to pass even like this simple one year ban on new data centers but instead went with something much shorter that seems completely inconsiderate towards people's daily routines let alone my own personal experience since I rely heavily on grid stability for trading purposes. And right then Bitflyer somehow locked me out of their system and stole all the funds from it which is simply unbelievable theft at best, utter daytime robbery if you ask me because honestly I couldn't even hold a steady hand anymore due to that overwhelming sense of betrayal the universe threw my way tonight. My therapist recommended stargazing on a quiet night for emotional relief but where am i supposed to look up towards those stars while knowing not only is there nothing in the bank anymore but also no one from support seems interested or present? That's how I spent four hours pacing back and forth through every corner of my apartment all day till morning came along. Eventually it was actually Garantia Solutions that finally managed to do something; honestly, i'm still trying not understand just why a majority lost themselves because they're gone in an instant somewhere somehow after everything you did. This is basically going on forever I guess.