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Recent reviews

Aman Kumar Arora

Aman Kumar Arora

Rated 1 out of 5 stars

Very disapponting, rude and unethical experience and behaviour by Makemytrip. I booked a rental car today, 24 Sept 2026, for 4 hours, was supposed to arrive at 10AM. Booking id of my booking isNC738059880139412760. The cab didn't arrive till 11 AM and I was forced to call customer care to cancel my trip since I was getting late. After checking in the system and tracking the cab, the customer care agent Sonam Kumari, accepted that the cab hadn't arrived and she told me that the she cancelingbthe booking and will inform driver the same. She also said that she will take internal.approvals to refund the full amount and I can make alternate arrangements for my travel. She gave me the ticket number 24258589137658432 and sent me an email stating that they were looking into the concern. After few hours, I get a message and an email that my booking was cancelled because "Driver waited for you at the pickup point but was unable to locate or connect with you at the pickup point". They charged me with full amount of the booking. I was literally shocked with the message and tried calling customer care but as soon as select this booking id in IVR, call gets automatically disconnected. They have created such a pathetic system that passengers always suffer and no refund / resolution is provided. Customer will always suffer and is not able ro reach the customer care for any support. They make fake promises on the call and do nothing later. It's such a bad experience and proves that they are only here to make money and don't have any customer servive or statisation standards. They only work to keep their vendors happy and passengers suffer because of this attitude.