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Recent reviews
Rachael French
**PLEASE READ BEFORE ORDERING FROM COLOUR CLAD PROFILES. AVOID THIS COMPANY!** I honestly wish I'd read the negative reviews before placing our order. What an absolute shambles from start to finish. We ordered insulated roofing panels and guttering for our workshop. The ordering process and price seemed great. Unfortunately, that's where the positives ended. Our delivery was promised for Thursday 15th October. We staffed our yard specifically to receive it. At 4pm, we were assured the driver was in Birmingham and would arrive within two hours. We waited until 9pm. **NOTHING. No delivery, no phone call, no explanation.** After endless chasing, we were told Saturday. Then Saturday became Monday. By this point, I was genuinely questioning whether this company was legitimate! Eventually, on Monday 19th October, our order arrived. **INCOMPLETE AND EVERY SINGLE ROOF PANEL DAMAGED!** All ten panels had damage, including crushed corners, distorted edges, dents, creases and even protective coating damaged back to bare metal underneath. The guttering was completely missing. Even the delivery driver appeared embarrassed and told us he'd experienced similar complaints from other customers. He was actually one of the few people who seemed to care! After yet more chasing, we were told the missing items would be refunded. I contacted the Managing Director, Samuel Denham, about the damaged panels. He requested photographs, which I provided. Given the delivery delays we'd already experienced, waiting for replacement panels simply wasn't an option. Our project needed to move forward. So we offered what I thought was a very reasonable compromise: we'd keep the damaged sheets and try to work around the defects in exchange for a 20% partial refund. **THREE WEEKS LATER, THE MANAGING DIRECTOR STILL HASN'T EVEN ACKNOWLEDGED MY EMAIL!** Absolutely unacceptable. I understand mistakes happen. But how can a company repeatedly fail to deliver, supply damaged goods, ignore customer complaints and seemingly take no responsibility? I've spent a ridiculous amount of time chasing this company. Emails ignored, call backs promised and never received, and now even the Managing Director won't respond. He previously acknowledged that their service and communication had fallen below their own standards. Yet here we are, still waiting for him to address the damage his company delivered. Quite frankly, his lack of response gives me absolutely no confidence that he cares about customers once they've paid. **Colour Clad seem perfectly happy to take your money, but getting them to take responsibility when things go wrong is another matter entirely.** I've given them every opportunity to resolve this privately. I've supplied photographs, explained the situation and proposed a reasonable solution. And still nothing. **SAVE YOURSELF THE STRESS, THE WASTED TIME AND THE HASSLE. DO NOT ORDER FROM COLOUR CLAD PROFILES.** I genuinely wish we hadn't. Absolutely disgraceful customer service.
Raid
I can only strongly warn potential customers about the customer service of Homes r us. We have previously been loyal customers who exclusively furnished our home with their products, but their handling of complaints is completely unacceptable. A delivered dining table arrived with severe defects. A replacement was denied under the claim that it was the last available discontinued piece. Relying on their statement that no exchange unit existed, we reluctantly agreed to an on-site tabletop repair so we could keep the table. The disappointment was immense: 1. No Resolution & Property Damage: The defect on the table was not resolved—it was made worse. Furthermore, during their work, the technicians stained our newly purchased sofa and dining chairs with chemical polish (which we could only remove later through significant effort of our own). 2. False Claims: The Escalation Team repeatedly claimed in writing that an on-site inspection took place and that everything was confirmed to be in "good shape." However, a look at the Job Card clearly shows that the designated Customer Signature field is COMPLETELY BLANK. The technician's internal attendance note was falsely twisted into a "customer quality approval." Additionally, they falsely claimed to have originally offered a product exchange, which is completely untrue. 3. Absurd Handling: Instead of collecting the damaged, unusable table and issuing a full refund, weeks of back-and-forth ended with them dismissing the issue and trying to push a meager 200 AED store credit. We have now formally escalated this entire case to the Dubai Department of Economy and Tourism (Consumer Protection / DED). I have never experienced such disgraceful behavior toward customers from competitors like PAN Home or Home Centre. Deeply disappointing.
Kim Lieb
I used Gemline for a corporate holiday gift order with 53 domestic shipments. My order was initially associated with another business’s account, and I had to follow up repeatedly to get the account corrected, find out how to pay, and confirm that the order was moving forward. When the original product was out of stock, Gemline offered replacement power banks at the same quoted price of $36.39 per unit. I paid before receiving the itemized invoice, which listed $43.67 per unit. I had to send Gemline its own written quote to challenge the charge. The final invoice reflected the correct unit price, but it took more back-and-forth than it should have. Freight was the biggest frustration. I was quoted $5 per address for drop shipping, plus postage, but received no freight estimate before the gifts shipped. The final invoice listed $1,854.57 in freight on top of the separate drop-ship fee. For one shipment, Gemline’s report listed $34.19, more than twice the $16.00 UPS Simple Rate estimate I obtained. I understand those rates may differ, but when I asked how Gemline calculated the charges, it said it uses published UPS rates and does not disclose its contracted pricing. I never received a UPS breakdown of the rates and their surcharges applied to my packages. Being told to use my own carrier account next time didn’t explain this bill. The gifts shipped, but I ended up covering $1,000 out of pocket because I didn’t feel I could justify passing the full freight cost on to my client. After the account mix-up, the pricing correction, and the lack of a clear freight breakdown, I wouldn’t use Gemline for drop shipping again. If you’re a distributor considering it, get an itemized quote and written freight terms before approving the order.
Nancy
Twice I have ordered property records from this company. Both times I only agreed to a rate of $1 or $7 for a one-time report. And both times the company signed me up for a recurring, subscription at $36. I never agreed to the subscription and it was not presented to me in the purchase flow for the one-time reports. Both times I complained and they immediately refunded the $36 for the ongoing subscription. Given that it's happened to me twice, and I was very focused on reviewing all of the purchase screens to make sure that there was no agreement that I was signing up for a recurring service, I think this is a scam. It seems like their business model is just to sign people up for their recurring service whether they agreed to it or not. And then the people complain they refund them. Makes me wonder how much money they're making from people who don't complain or who don't realize they've been billed $36 for a recurring subscription they didn't agree to.
daniel greco
DO NOT RENT FROM ROTANA STAR. Three months after my rental, I’m still waiting for my deposit. I’ve been told repeatedly that the refund was on its way. Where is it? I disputed the charge with American Express. Rotana Star told Amex they would send the money, then told me Amex would send it. I’ve had enough of being sent back and forth. If Rotana Star says the refund was sent, I want the date, the transaction reference and proof of payment. But they won't give that to me. I’m prepared to pursue legal action to recover my deposit. To anyone considering renting from Rotana Star, ask yourself whether you’re willing to spend three months chasing your own money.
Leslie Thomas
Getting insurance was relatively simple. I changed my insurance provider as after a wild animal (deer) hit my car last December my insurer esure wrote off my 27 years of at fault claim free driving (rounded to 20 years maximum) and only allowed 3 years no claims going forward. I complained about this treatment and esure have since apologised saying it was a mistake on their part and have reinstated the 20 years ncd. I was forced by esure to declare 3 years ncd to Adrian Flux and was quoted accordingly which I was forced to accept. I would now like Adrian Flux to review my premium charged now it is known I had 20 years ncd and refund me part of my premium.
Stephanie Breault
The portal and the representatives are never in line with the status of shipments or billing. I got the wrong medication shipped to me after emailing back and for for days I was assured I still had one shipment of the correct medicine paid for and owed to me. After canceling my subscription because I lost trust in the company, the story changed and now they are refusing to send the last shipment that I was promised in email was coming to me. The products are great and effective, but the customer service? accounting, disorganization, and dishonesty are not worth the headache. Find your peptides and glp1s ANYWHERE ELSE!
von clouswiz
Chris rang me at 12.22 and advised me that he was on his way, I explained that I was away and I couldn't be there which didn't phase him at all. I asked him if it would be okay to go to my house grab the keys off my partner and head to my van, no problem he said. After collecting the keys from my house he had the job done in no time very quick very professional. The thing that struck me the most about Chris was that he was so very polite, happy, Courteous and very professional. I would highly recommend Chris and his company if they hold them all to the high standards of Chris.
Indigo
It sucks, as someone who’s used it before, I’m in 9th grade just got out of using it, the amount of relief that left my shoulders because we stopped using it. The lessons, the restating of you got a certain score, and the diagnosic all sucked, I felt I wasn’t enough because of this app, no one did it, everyone hated it i-ready needs to be taken out of schools it’s not help and it’s the same shit over and over again school should be about how you teach the kid not websites that don’t help and grades screw anyone who works at i-ready
Tim Waite
I contacted Octopus through the app to report a new, metronomic ticking/clicking noise coming from my gas meter. This was about 8.30pm. I was pleasantly surprised to get a reply within about 5 minutes from Natalie, a member of the company’s Emergency Team. She reassured me that this was not an emergency - there was no smell of gas. Nevertheless, Natalie also managed to arrange within a few more minutes for some of her colleagues to come and replace the meter. Very impressed and reassured with the speed of service.
Megan stroud
I was skeptical at first, but Babki has turned out to be a great platform for earning extra rewards. I love that there are plenty of payout choices like PayPal, Venmo, and gift cards. When I redeemed my balance, the payment went through quickly without any hassle. Between the daily rewards, surveys, and game milestones, it’s a solid and trustworthy app to use during downtime
Peter Alcock
Best Delivery service for our NHS Repeat Prescriptions. Open up the App on the Mobile or the Web Page on the Lap Top order and let Pharmacy2U Ltd do the work. I'm a little worried as I've had contact from my doctors surgery that this service is coming to an end which is a little bit concerning. NHS have you heard the saying if it isn't Broke don,t Fix it.
Justin Lindsey
Website is very easy to navigate as a first time buyer! Jeanette is amazing! Moments after i placed my order for the 3 pack, she contacted me to welcome me to the family! I just ordered so i dont have the product to review, however, if it is half as good as the service it will be an outstanding product! I cant wait!!!
KimJade Novak
I placed an order on the 3rd, with a delivery date of the 6th. As of today, the UPS tracking they gave me, shows it hasn't even shipped yet. No answer on the phone or emails. The voicemail for the business doesn't identify the company name. Now I am trying to get a refund. Scam company.
