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Recent reviews

Анатолий Сапатов
Title: Trip.com sold lounge access for my family but gave me a Priority Pass belonging to a complete stranger On September 3, 2026, I purchased airport lounge access through Trip.com at Shanghai Pudong Airport for three passengers — myself, my wife and our child. The total price was RUB 5,213.47. All three passengers are clearly named in my Trip.com booking. According to the product description, we were eligible to use Lounge No. 137 in S1, as we were travelling on a China Eastern flight. After payment, Trip.com instructed me to open the provided link, present the QR code to the lounge staff and tell them that there were three people in my party. Trip.com also provided a username and password for the Priority Pass application. This is where the situation became unbelievable. After logging into Priority Pass using the credentials supplied by Trip.com, I discovered that the account belonged to a completely different person: MS SONG YUYU Priority Pass membership No. 1274831260 Neither I, my wife nor my child has any connection whatsoever with this person. When we arrived at Lounge 137, the employee compared our boarding passes with the Priority Pass membership and refused even to scan the QR code because the names did not match. In other words, Trip.com charged me for lounge access for my family but supplied credentials/QR access belonging to somebody else, making the service impossible for us to use. I immediately contacted Trip.com customer support. I explained that I was standing outside the lounge with my child and asked them to simply provide a valid QR code so that we could use the service we had already paid for. No immediate solution was provided. Instead of correcting the problem and providing the purchased service, customer support told me that the matter would be forwarded to another department and that a cancellation/refund request would need to be processed. I specifically explained that our flight was departing in only a few hours. A solution tomorrow or in 48 hours was useless. We needed the service NOW — because that was exactly what I had paid for. The result was that my family and I were left standing outside the lounge with unusable access while Trip.com was unable to resolve a problem caused by the credentials supplied through its own booking. What makes this even more disappointing is that I am a Trip.com Diamond member and a regular customer. When an actual urgent problem occurred, that loyalty status proved completely worthless. I have retained screenshots of the booking, the names of all three passengers, Trip.com’s instructions, the Priority Pass account issued under the name SONG YUYU, and my conversation with customer support. I was not asking for compensation, freebies or special treatment. I was asking for one simple thing: provide the service that I had already paid for. Trip.com failed to do so. Based on this experience, I strongly recommend against purchasing airport lounge access through Trip.com. If something goes wrong while you are actually at the airport, my experience suggests that you cannot rely on their customer support to provide an immediate solution.

Tiffany Bartolomei
I’ve been really happy with my Eufy cameras. They’ve been easy to use, reliable, and basically hassle free. Because of that, I had a lot of confidence in Eufy as a company. My experience with Eufy Clean has been a completely different story. I bought the S1 Pro in December 2025. It never worked perfectly. It got stuck, had docking issues, leaked or clogged, and needed more babysitting than I expected. But I also figured, okay, this is pretty new technology, and I was willing to put up with some quirks. Then, at about eight months, it failed. I followed the warranty process and accepted a refurbished replacement. That replacement arrived with loose or damaged parts inside and was basically DOA. I was then told refurbished S1 Pros were out of stock or in very limited supply, and the model itself had been discontinued. That was the point where my confidence in this product line really started to fall apart. What should have been a straightforward warranty claim has now turned into weeks of back and forth and 35 emails to date, with still no satisfactory resolution. Their refund offers have gone from 30% to 50% to 60% as I’ve continued escalating. What I still can’t wrap my head around is why I’m the one expected to take the financial hit. I bought the product in good faith, used it for only about eight months, followed the warranty process, and accepted their refurbished replacement. That replacement failed too. If Eufy can’t provide me with a functioning S1 Pro under warranty, I don’t understand why I should also be expected to lose part of the money I paid for it. It feels like I’m being penalized for having trusted the company and bought into the product in the first place. I’ve now filed complaints with the South Carolina Department of Consumer Affairs, the Better Business Bureau, and the Federal Trade Commission. So, buyer beware on the Eufy Clean side. I still genuinely like their cameras. But based on my experience, the S1 Pro did not feel ready for prime time, and the warranty process has been even more disappointing than the product itself. A company really shows you who they are when something goes wrong, and this experience has definitely changed how much I trust Eufy overall.

Gary Gibbons
⚠️ Unfair Auto-Renewal Policies & Refusal to Refund Unshipped Boxes (Subscription ID: AzqhD8VCXnr9l4yEG) I purchased a 6-month Sakuraco subscription with the intention of it being a one-time purchase. On August 31, 2026, I was automatically charged $410.18 for a second 6-month renewal without explicit consent.I immediately contacted customer service to cancel. They confirmed the cancellation but are refusing to refund my money. Instead, they are forcing me to accept a $240 USD JapanHaul coupon, which I have explicitly declined. I want my money back, not store credit for a different service. The Facts:September 2026 Box: Already shipped. I am fully willing to pay for this single box.Remaining 5 Boxes (Oct 2026 – Feb 2027): These boxes have not been shipped. The Resolution: I am requesting a partial refund of approximately $341.82 for the 5 unshipped, future orders. Sakuraco management has acknowledged that these future boxes can be canceled, yet they are withholding my funds. I am not asking for a refund on shipped goods—only for items that do not yet exist. I have retained all written correspondence. If Sakuraco management does not resolve this amicably and issue a monetary refund immediately, I will escalate this to a formal chargeback with my credit card issuer and file complaints with Canadian consumer protection authorities. Prospective buyers beware: Their auto-renewal system is predatory, and their customer support will hold your money hostage.

Mois Rammy
Suno AI is running a deceptive operation that targets independent creators. They take your hard-earned subscription money and then let their automated system flag your completely original, self-produced music.How can a platform claim a "copyright match" on a song that has NEVER been released to the public mainstream? It makes absolutely no sense logically or legally. Suno has zero rights, zero title, and zero control over my proprietary catalog. It feels like they are running out of data to train their AI models, so they use false flags to bottleneck, monitor, and exploit the unreleased creations of independent artists who upload their work.To make matters worse, their customer support is a total ghost town. When you catch them pulling this stunt and demand a refund because the software is unusable, they deliberately ignore your emails and pocket your cash.I am a verified public artist (Mois Rammy with music on Spotify and YouTube), and I will not let a predatory tech company steal my money or shadow-claim my unreleased tracks. STAY AWAY FROM SUNO AI. They do not respect intellectual property, they steal your money, and they refuse to answer refund requests. Run away before they grab your hard-earned money and your music!

Najla S
The worst claims experience. Adjusters are sociopathic. Got hit by a stolen vehicle driver. Initially filed a claim but decided it wasn't worth it because it was cosmetic damage. Adjusters refused to cancel and it turned out that I need to claim because of the sensors and cameras. Autobody shops throughout the state of Connecticut do not do business with allstate customers. When i did eventually find a shop willing to work with me. They punished me for not using their trash repair network by dragging the inspection intentionally for an entire week making my rental coverage run out before I could use it. Car was disassembled for 7 days. Did not get my supplement until the 8th day. Had to pay 2 weeks out of pocket and they refused to reimburse me. I have made a complaint with the department of insurance and hiring an attorney for blatant bad faith practices. They are so cheap that they will not pay for ANYTHING AT ALL unless its used or parts from temu. I've accepted my fate of having to pay more to get away from this godawful insurance company. The complaints and bad reviews are true. I will never use this company even if it has the cheapest rates.

Azzurae
y'know, if i could rate this lower i would definitly rate it lower, this thing doesnt understand a single god dam thing, i've been ragebaited for like what, 10 minutes straight? A prime example of this is me asking it to give me some information on doors while i was at school, since i cant really access the wiki i asked it to just say if something would get blocked if i used modifiers or something, and guess what, it gave me the same thing over each time i asked for it to just say yes or no, and a funny one was when i asked it to list one word, that word was "hi" it listed 15 words, not sure if thats a bad thing or not but eh, my recent troubles with this machine was when it just straight up giving me infomation from a recent subject i had done before, i was asking for catholicism and after i did that i was asking for something else but it was only giving me catholicism stuff, lowkey wish i could rate this a 0 but i dont think i can, anyways this might just be a rant but i dont care

Stigma Jack
Fraud company: Did you get sold the policy the same way they sold it to us? It was also written on the door: no cold calls. They will pay the money to the previous broadband company for the early termination by their seller name joseph, but here we are, after hours of talking to them and paying money to the last broadband company ourselves, and they were telling us that Virgin Media has put the money into our account and, just after one week, demands 150 pounds from you and terminates your internet, and after another day of on customer service call which stays for an hour just end up like our manager will come back to you im sure he is not goona come back beaucse he will be in timbkto, which im sure of he will be , here we are with no internet, and have paid so much money. They are a fraud; just to make you aware, please don't get into their cheesy talk. Please have shame, Virgin Media, if there is any left in you; you are scamming and defrauding people.

Charlotte Hernandez
My first experience with Ninja Transfers started off frustrating. I paid for expedited shipping to have my DTF transfers by Tuesday, then UPS delayed them. When Wednesday came, UPS reported the package damaged, leaving me having to disappoint my customers who were expecting their shirts. I reached out to Ninja Chat and spoke with Ronald, and he was absolutely amazing! He listened, understood my frustration, refunded my shipping, and arranged for my transfers to be reprinted and delivered this Friday. Things happen that are out of a company’s control, but how they handle those situations matters. Ronald went above and beyond and completely changed my experience. 🙌🏼 **Hats off to Ronald!** Because of the way he handled everything, I’ll definitely be ordering from Ninja Transfers again. Happy customer! ❤️

Stephanie Becker
I have allergies and was SO excited to try the muslin blankets, but I had an issue with my order and was all set to feel scammed. I contacted customer service and they were AMAZING. My issue got resolved and I could get down to the business of trying the blankets out. They actually live up to the marketing: softer with every wash (be sure to follow the washing instructions), they regulate temperature (I just went through a season of wildly fluctuating temperatures), and the congestion I used to wake up with is vastly improved and I am using much less allergy medications. I love the blankets and am saving up for another set and also anxious to try the towels! I have trust and confidence in this company and that is saying a LOT in our current day!

Lina
I am relatively new join and investing with this companies compared with my 4 friends and 1 of my brother, from what I see and feel, Btc-flash.com look keep busy deplying and improving their explanation and guides about how to use and gain benefits from their service. I maybe will come again here and updating my review, for now, for the support system, I give high rate, as they keep reply as soon as possible and being friendly, also, the community of user keep growing and they are not like bots used just to make company looks good, but real human who i can ask, say hello and sharing experience about using Btc-flash.com service and gain profits from Automated cryptocurrency trading system. Thank you

Justin
I subscribed to Taurus 8 months ago and received one shipment. I decided I did not want any medicine anymore and cancelled my subscription and also never received and more meds from the on. I continued to be charged $129 per month anyway for an additional 7 months while receiving absolutely nothing from the company. As soon as I found out about the erroneous charges I contacted customer support. I spoke with multiple people and sent emails and eventually they agreed to make sure the charges stopped and I received a full refund for the erroneous charges totalling over $700. Not only have i not received a refund to date but they just charged me again and sent absolutely nothing to me!

Brigitte
I was very skeptical about ordering this. I even asked Chatgpt to give me a review. I've ordered another type of makeup like this before and it was horrible and a waste of money. But honey thi product was amazing. I took the picture online to match my skin and when I tell you it was a match.....it was a Perfect match!!!! It makes.my skin look smooth, and blends in perfectly. I got so many comments on how moisturized my skin looked and asked if I was even wearing makeup. And let me tell you about the selfie picture.....Flawless!!! I would by this over and over and over again!!!! Im so glad I tried this product.

Nicole Stamper
I would love to give GHG 5 stars but I’ve had issues verifying my documents and now I can’t play at all. I won roughly $4,000 and when I went to redeem some of it, they asked me to verify my identity and suspended my account. Now I can’t play at all and that’s disappointing. I sent my documents multiple times and still haven’t heard anything. The difficult part is, my drivers license doesn’t match my address because I’m active duty military so I have a feeling the people (or AI) working verifications doesn’t understand. Overall, I love the games and would love to play, just need them to unlock my account!

Lynn Bernhardt
The items I received were not well made. Strings and elastic started coming out at the armholes after the first hand wash and drip dry. The shapewear tank does nothing to smooth the belly. I was very disconcerted to learn they charged me almost 6 dollars a month for " joining their club". A club I had no interest in joining. Whatever you do, do not click anywhere on the order form for "free shipping" because it certainly is not free. This is a company that preys on unsuspecting customers with hidden recurring charges. Skip Shapermint. Buy the real thing. Spanx,Skims or Honeylove.

Ann Klassen
This is the best harness ever. We're so happy with our purchase, before this one, walks were not enjoyable, our shepard/husky mix who's very strong and a reactive dog pulled sooo hard, to the point we just didn't want to walk him anymore, it was just too much. Now, with this harness, his walks are wonderful, no pulling, he gets two walks again. We love this harness and highly recommend with no regrets. Next, I would like to acknowledge the outstanding customer service with this company, they always reply back, quite quickly too and help with every need. Thank you!!!

Mark
My experience was like everyone else’s: a scam. After chatting with a few I thought, this is too easy. After a quick web search I found these reviews and got off the site. The next day I called customer service and asked for my money back. The refund went through within a few days. As an aside, after chatting with one for about an hour I texted that if she was really serious she’d send me an email. After about 10 minutes I received an email from someone in Kenya asking me to call. I didn’t.

Jennie Lewis
Ordered a textbook. Was supposed to arrive on Saturday. Still hadn't shown up by Monday. Checked the tracking to see it had insufficient address and had been returned to sender. I go to the account to check the address and it is correct and we haven't had a problem getting mail. Called them. They couldn't do anything. Said if it shows back up we'll get our money back. I have a bad feeling we'll probably get hit with another charge at some point. Ended up buying one from eBay.

cheryl whitaker
Excited to receive my order. Have been looking for a supplement without side effects. Hopefully this stands true. If so, I will more than likely sign up for automatic replenishment. I went with the one time purchase until I feel comfortable with the product. I only wish the discounted price stayed the same for one time only purchases. This product is much more affordable than most other supplements out there. Thank you!!

Jules
Really impressed with Sassy Nails’ customer service! I received the wrong item, but Sasha was incredibly helpful and efficient. The correct item was sent out straight away, and I was even able to keep the incorrect one as a gift. Mistakes happen, but it’s how they’re handled that matters — and Sassy Nails handled it brilliantly. I’ll definitely be ordering again!




























































































