Find a company you can trust

Discover, read, and write reviews

What are you looking for?

Looking to grow your business?

Strengthen your reputation with reviews on Trustpilot.

Get started

Help millions make the right choice

Help millions make the right choice

Share your experience on Trustpilot, where reviews make a difference.

authenticationBanner/auth_banner_1-1.jpg
authenticationBanner/auth_banner_1-1.jpg
authenticationBanner/auth_banner_2-1.jpg
authenticationBanner/auth_banner_2-1.jpg
authenticationBanner/auth_banner_3-1.jpg
authenticationBanner/auth_banner_3-1.jpg

We’re Trustpilot

We’re Trustpilot

We’re a review platform that’s open to everyone. Our vision is to become the universal symbol of trust — by empowering people to shop with confidence, and helping companies improve.

Our new Trust Report has landed!

Find out which actions we’ve taken to protect you and promote trust on our platform.

Take a look
Trust Report image

Recent reviews

Claudia Coletti

Claudia Coletti

Rated 1 out of 5 stars

Stay Away. Our experience with Embrace Pet Insurance has been absolutely horrible. We were given misinformation by their representatives, relied on the information they provided, and then Embrace refused to reimburse us when the situation resulted in unexpected costs. The most frustrating part was that the issue was caused by the incorrect information we received from Embrace in the first place. We specifically dealt with expenses related to a cardiology consultation and echocardiogram, and despite explaining what happened and that we had relied on their guidance, they still refused to reimburse us. Their representatives also seemed to have very limited veterinary knowledge, which makes it extremely concerning when customers are relying on them to explain what is and is not covered. If you give a customer incorrect information, the company should take responsibility for that mistake—not leave the customer paying the bill. The entire experience left us feeling misled and completely unsupported. Based on our experience, the policy felt almost like a scam: we paid for insurance expecting protection and reliable information, but when we actually needed them, they found a way not to reimburse us.Customer service was incredibly disappointing, there was no accountability for the misinformation we received, and we were left paying for the cardiology and echocardiogram expenses ourselves. I would strongly recommend staying away from Embrace Pet Insurance. Read every detail of the policy yourself and do not rely solely on what their representatives tell you over the phone. Our experience has completely destroyed our trust in this company.