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Recent reviews
Tiffany Mohr
This was my second and last experience with Turo. What should have been a simple three day rental turned into chaos. There is absolutely no customer service, no way to speak to any human being, while trying to dispute an absurd charge for not returning the vehicle back to the exact parking space, I can’t even get an email response. Turo actually lists in their automated response that they do not have to respond to you. I will never use or recommend this service again. You have to leave a reading for your host prior to the finalization of your rental. Therefore, reviews may not be accurate based on the full experience. My host did not give specific return directions other than parking close to where I picked the vehicle up. The only instructions I had with picking the vehicle up were to pick up in the short term parking lot. After the vehicle was dropped off and all directions were followed to the best of our ability I received a text while boarding our plane stating that we should’ve returned the vehicle to an economy parking lot. When I explained I had never received that message the host stopped responding. Only after landing at home, did I receive an invoice for $60? Because supposedly I had an improper rental return. This type of scam is unacceptable. My host will not respond, Turo’s help section is run by AI, and after receiving an email with directions similar to providing evidence in a court hearing I still have not received a response two days later. The only message I have is an automated response stating if I do not pay the invoice within 48 hours, it can be turned over to collections. Buyer or renter beware. Your experience will only be as good as your host and let’s hope you do not need any help from the company that runs this site. My host should be ashamed of themselves.
Mark Moorhouse
Disappointing experience with Goodreach Publishing I paid Goodreach Publishing to produce my book, Fostering to Adoption, and set up its publication and distribution across Amazon and other platforms in 2025. I have recently been informed about legal deposit requirements that were never explained to me during the publishing process. When I questioned why this had not been addressed earlier, I received general responses about legal compliance but no explanation as to why this has not been done within the first month and then within 12 months of publication of the book as per the guidelines from legal deposits website. Goodreach has since stated that it merely manages the book and is not responsible for the legalities. Despite having paid for their publishing services and relying on their guidance, I have been left to investigate the situation myself. I have now decided to end my dealings with the company, and they have stated that they will not accept further responsibility. I appreciate that self-publishing authors have responsibilities, but I expected clearer communication, transparency and guidance from a company I paid to help publish my book. Instead, I feel unsupported and disappointed by how this situation has been handled. Based on my experience, I would advise other authors to clarify exactly what is and isn't included in the service before paying, particularly regarding legal deposit and any additional costs, which i did but obviously being new to this industry I was led blindly
Nathan Reeks
£70 taken, order cancelled, refund still nowhere to be seen. Absolutely appalling experience with TCGCARDSHOPUK. I paid £70 for Pokémon products, money I'd put aside for my children's Christmas presents. I then requested cancellation, and the seller confirmed the cancellation and said a refund would be processed. Since then, I've been given assurances about the refund, including that it had supposedly been manually approved. Yet when I asked for proof that it had actually been processed, they couldn't provide a refund reference or ARN. So here I am, still £70 out of pocket, chasing money that should have been returned already. It's not just the delay that's unacceptable. It's the repeated assurances without the evidence to back them up, leaving me having to chase the seller and involve my bank to investigate. If you can take someone's money, you should be able to process their refund and provide proof when asked. I've now had to raise a dispute with Santander to try to recover my money. I wouldn't feel comfortable recommending this business based on my experience. If you're thinking of ordering, I'd strongly suggest doing your research first and making sure you're comfortable with the risks. A refund shouldn't require this much chasing. Absolutely shocking customer service.
J Mark Dodds
First 3 times I used Back Market were good the last was rubbish, really let them down 24/09/2024 was iPhone 14 128GB - Red - unblemished working perfectly - good battery - still being used now in 2026 Next 30/01/2026 Galaxy S21 Ultra 5G 128GB - Black - again great condition - working perfectly good nothing to fault - except I broke by dropping it a couple of times when out of a case - so I had to replace this. Next was 18/03/2026 Galaxy Tab A11+ 128GB - Grey - - in flawless condition - basically could have been new - works perfectly>> very satisfied Last time - 11/08/2026 got another Galaxy S21 Ultra 5G 128GB - Silver this time - this one arrived with thick smudged fingerprints on the screen and a couple of physical gouges in the front screen - really not good at all - I returned and got a refund without any problem but it put me right off - someone at Back Market let Back Market down ...
P Abson
I have been with Utility Warehouse for 20 years for energy, landline, broadband, landline and 16 years for mobile. I also use their cashback card, so get (I think) the maximum discounts available from them. I have always found the customer service excellent when I have called them for help. I find it really useful that all my individual utility statements are wrapped up in one monthly statement. I generally find when frequently encountered by competitors touting for business outside supermarkets, that as soon as I mention I have all the UW services including the cash back card that they back off, so that indicates for me that I am getting good value for money. I'm sure I might be able to beat the price slightly by shopping around but the time and effort it involves to enquire with different providers and deal with different emails/statements isn't worth it in my opinion.
Bobbie Harris
They never answer emails for pausing subscription. I contacted them because I no longer can stomach this product and vomit it up. I wanted to use my credit of $98.00+. Ì was going to try the gel supplements in pill form. No one would help me. I have 4 new bottles of the liquid and it was gettjng ready for another shipment of 2 bottles and I couldn’t do it myself. So I canceled it thinking i just canceled the autoshipment. A week later someone replies and it’s in SPANISH! Ì reply back saying Ì can’t read Spanish. 2 days later they finally get back to me saying because I canceled my subscription Ì no longer have my credits available. You know how much money we have spent in this? My husband and I both were using this since Jan 2026. 10 months worth and the tests too. I’m sure there are OTHER companies out there that can do the same but offer much better customer service.
Christine Malone
Extremely disappointed in this machine. I’ve never had a robot vacuum before, so perhaps most of them are terrible and the Dreame machine is better in comparison, but it is awful. I have used the robot vacuum/mop all of three times in the kitchen, which is 10’ by 12’, and I’ve found two pieces that have come off the machine!! I don’t know if it works without them because I’m already tired of this thing. It doesn’t clean very well. I thought perhaps if I purchased the detergent it would make a difference - it didn’t. There are spots I have to clean after the robot is “done”. Again, maybe it’s better than others, but it isn’t worth the money.
Kimberley Panks
The first week I received 3 meals. One of them had the wrong recipe card compared to the ingredients I received. I called Green Chef and the person I talked with (foreign and could hardly understand her) could not find the right recipe so I could not make the recipe. I cancelled my whole subscription with Green Chef and will find a company that can send the right recipe with the right ingredients and representatives that I can understand. Regrets
Kim Horne
Dutch is the most amazing program for anyone who has a dog or multiple dogs as we have They Deliver top-of-the-line service, caring professionals and behind the scene staff that is willing to listen and assist with any problems to make things better. We have save 100’s of dollars and many stressless drives to the vet with Dutch. Our babies are happy and healthier because Dutch cares!!!
VeloriaJew
Our business is based in Florida, USA, and we ship our goods to Canton, Michigan. We are paying with our USA-based card. It’s funny that the US government allows us to open a business, and banks allow us to open accounts, but Faire has a different level of standards. “You are not in an eligible country.” Disgusting!
Jessica Casola
I was interested in PinGenerator to help me speed up my Pinterest marketing. It does exactly what it says it does! I connected my Etsy shop, and the AI creates beautiful pins that I can then edit myself. I've hit a learning curve a few times, and the support team always responds quickly and is very helpful!
Grant
Another shambolic experience never known a company like this who beg for business then use every excuse under the sun, best excuse now is gambling transactions from me bank despite not having any of these transactions just a bunch of timewasters who promise so much dont deliver and discriminate you
Dana Kroggel
