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Recent reviews
Maria El Hage
Absolutely unacceptable and deeply unprofessional experience with Storebox. I had fully prepaid my storage unit until the end of August 2026. On 9 July, Storebox suddenly told me to empty it by 12 July because the location was closing. I had to interrupt my travel, completely change my moving plans and relocate everything at very short notice, causing major inconvenience, stress and additional costs. Storebox also explicitly promised me one free month at another location. Despite this, the handling afterwards was chaotic and inconsistent, and written promises were not properly reflected. They still owe me the equivalent of two prepaid months that I was no longer able to use because of their closure, in addition to the promised free month at the replacement location. This whole experience has made Storebox appear completely unreliable and very difficult to trust. I had to deal with the consequences of a closure that was entirely on their side, while communication and follow-up were extremely poor. I would not recommend Storebox based on this experience. The handling was chaotic, unfair and deeply disappointing. I am now considering legal action to resolve the matter.
Kelly Markos
I decided to give this a try and made my first order on a Saturday and realized this was more food prep than I wanted to do. I cancelled the account the following day and reached out to the company a couple of days later as I could not see on the website how to cancel the order (which was almost $100). Was told it was too late, received at least 3 emails regarding substitutions on at least 2 of the 4 meals, then an email regarding their apologies for not having the printed recipe to send with the order...upon receiving the order it was like someone just threw groceries in a box with 2 cooling blocks (which I am quite sure was part of the charge built into the cost). I have already cancelled the account but want to say....BUYER BEWARE...WOULD NOT RECOMMEND ON ANY LEVEL BUYING FROM THIS COMPANY UNLESS THEY IMPROVE ON MANY LEVELS.
Doc Ryan
