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We’re a review platform that’s open to everyone. Our vision is to become the universal symbol of trust — by empowering people to shop with confidence, and helping companies improve.
Recent reviews
Lissakiki Boutique
Trustpilot failed my business when it mattered most I am leaving this review because my experience with Trustpilot has fundamentally damaged my confidence in its review system and, more importantly, in the protection it provides to small businesses facing what I believe was a vindictive and potentially coordinated attack on their reputation. This was not simply a case of a business receiving negative reviews and refusing to accept criticism. I reported multiple reviews and provided evidence which, in my view, demonstrated a pattern of behaviour consistent with a vindictive attack against my business. That evidence included concerns about reviewers for whom I could not identify corresponding transactions, alongside evidence relating to another reviewer that I could demonstrate had received and used my products. I also provided information concerning the circumstances surrounding the reviews and why I believed the reviews needed much more scrutiny than an ordinary negative customer experience. I did not ask Trustpilot to remove reviews because they were negative. I asked them to investigate because I had provided evidence giving me legitimate reasons to believe that the reviews did not represent straightforward, independent consumer experiences. Trustpilot had that information. And despite it, the reviews remained. Trustpilot deemed them to be “honest”. That is the part I find particularly difficult to understand. If a business provides evidence suggesting that several reviews may form part of a vindictive or coordinated campaign, surely the appropriate response is to investigate the circumstances thoroughly rather than effectively reducing the issue to whether the reviewer maintains that their review is genuine. I appreciate that Trustpilot cannot know with certainty what is in another person's mind, and I am not claiming that Trustpilot has established that the reviews were deliberately fabricated. My complaint is about what happened after I provided evidence that I believed demonstrated a pattern of conduct. The result has left me feeling that my business was not adequately protected from potentially abusive use of the review system. And there is a fundamental imbalance here. A reviewer can publish an allegation about a business publicly. The business then has to defend its reputation. But the evidence submitted by the business during the dispute is not sitting beside that review for potential customers to see. If Trustpilot ultimately leaves the review online, the public sees the allegation — while the circumstances and evidence challenging it remain largely invisible. For a small business, that can be devastating. I can accept an honest negative review. I can accept criticism. What I cannot accept is a system where a business provides evidence raising serious questions about the circumstances behind multiple reviews and is then effectively told that the reviews are staying anyway. That is where Trustpilot failed my business. Not because they disagreed with me. Not because they refused to remove a review simply because I disputed it. They failed me because, from my perspective, the evidence I supplied did not result in the level of investigation or protection I reasonably expected from a platform whose entire reputation is built around authentic and trustworthy reviews. Trustpilot's name is literally built around trust. After this experience, I have considerably less of it. If you are a business considering using Trustpilot, I would strongly recommend looking beyond the impressive headline statistics and asking a much more important question: What happens when you have evidence that the review system itself is being used against you? My experience is that even when you provide evidence raising serious concerns, you may still be left with the reviews published against your business and very little ability to make the public aware of the evidence you supplied. For my business, that is not what I expected from a platform that claims to champion trustworthy reviews. Trust has to work both ways.
Joy White
I am unable to email ENGIE because they don't recognise me. So this is my email: CASE 20667773 HAS NOT BEEN RESOLVED as per your latest email. I forwarded the requested pictures of the meter and have not heard ANYTHING from Engie at all until today when I received a reminder to pay my account and then an email saying the case closed because I didn't respond to your email. I can't respond to an email I did not receive. I will not be paying this account until this severed breach of contract has been dealt with. As I stated previously, I did not authorise the NMI you changed to be changed. ENGIE transferred the wrong NMI. I requested that my account be closed and ENGIE chose to ignore this request also. As no one has contacted me I am still waiting for an outcome. I have been very patient and now am getting very frustrated with the incompetence of ENGIE. It is disgusting that this is the only way I can email them.
Lauren McGehee
I wish I had seen these reviews before purchasing. The return policy is as difficult and expensive as stated by others. It really is deceiving that they make you think their company is based out of Wyoming when all of these business shipping and returns are from India. That is a huge disservice to the the metal workers in India. I ordered a second light to replace the first because I ordered the wrong color before I realized how hard it was going to be to return. The frustrating part is that the second light didnt come on the date they gave me and it was difficult to track. Once I figured it out, I found that they weren't even updating tracking so I had no way to update the company doing my bathroom remodeling. I will not be ordering from them again.
Charles Compton
Anthony and Precious were very helpful in making sure that I had everything I needed to submit for my claim and reevaluation. They made it very easy for me to get all my information entered and properly submitted. I had tried other agencies that promised to help, but all they wanted to do was try and submit new claims. Anthony was listened to me and was able to get me my increases on my original claims plus helped me with my new claims. They were able to get me my results in less than 90 days from start to finish. I have already recommended them to other veterans that I have served with. I highly recommend this group. Sincerely yours Charles C. Compton SFC, U.S. Army Retired
Me Myself And I
Sports Net Holidays MAY be good, however, be careful if you select a protect option for potential refunds. Protect Group are USELESS and will not respond. Of course, once you hit a certain point, Sports Net are useless, too. They refer you to Protect Group. Heaven help you if you are made redundant without being told by your employer. Cost me 2 grand in lost money and no help whatsoever from Sports Net OR Protect Group. Free Money for JAM if you can get on the gravy ticket. I gave 2 stars cos at least Will and Vicki responded to begin with.
Mark Haines
Purchased a rubbermaid out door storage cabinet. Seem.ok at the parking lot meet up. Got it home noticed both doors were off due to the plastic hinges don't fit into their spots since the frame on both sides are bowed out. At the sale of course the guy said no problems. Please don't use offer up for any reason especially if you're buying. It's all on u with zero recourse or offer up support. Spend the extra money at a store or online so.u have some pertection
Rosemarie Miller
Siva is very knowledgeable and professional . We were able to connect and the way she navigated through each task given to me I felt more empowered than burden. She didn’t lecture me. We spoke about my habits , she gave ne small task that seemed small at that time. But was very important to the goal ahead. With her guidance my sweet cravings was cut 75% and that’s only because I didn’t follow the plan throughout. Overall she is GREAT! I would recommend her a 1000times
Maegan McBee
You cannot edit your steps or any workout data if it’s incorrect. You also cannot change nutritional information regarding your meals so often it tracks I’m taking in 2x as many calories with less protein, etc. I most likely will not continue to pay for this app based on the limited capabilities since the ai function is quite inaccurate. I’d rather manually track the data myself with less popular calorie counting apps.
Amber Howe
I recently bought a new Yamaha flute but didn't receive my promotional activation code for Tomplay due to a glitch on Yamaha's end. I contacted Tomplay support with proof of registration, and they resolved the issue immediately! René was incredibly helpful, terminated my standard app-store trial, and manually hooked up my 3-month free promotion. I love using the interactive sheet music and highly recommend this app!
Tod Williams
Absolute JOKE. This "website" has NO customer support contact, and NO "help menu". They literally provide NO WAY OF CONTACTING THEM in any way, shape or form. I have to laugh at the top review that said they have"incredibly helpful staff and exceptional customer service".... Uuummm.. that is an absolute LIE. A FAKE REVIEW. Cirlce.so DOES NOT HAVE ANY CUSTOMER SUPPORT-- not even a phucking EMAIL CONTACT.
Dainty D
I paid for 3 luggages at $70 each to Mr Martin Garcia and after i spoke to some Carlos he told me, i would get back my $70 to my original payment method and I'm yet to receive it. This is the worse experience ever, I wouldn't recommend them to anyone. It was in july not sure of exact date tho
Danielle Fest
