What are you looking for?
Help millions make the right choice
Help millions make the right choice
Share your experience on Trustpilot, where reviews make a difference.
We’re Trustpilot
We’re Trustpilot
We’re a review platform that’s open to everyone. Our vision is to become the universal symbol of trust — by empowering people to shop with confidence, and helping companies improve.
Recent reviews
Deborah
My experience with Bosch has been extremely disappointing, particularly when it comes to customer service and communication. My Bosch Benchmark refrigerator developed a serious sealed-system problem despite having been used for only about two years over the approximately six years I’ve owned it. I have already spent a substantial amount on diagnosis and attempted repairs, and the refrigerator may still not be repairable. What has made this experience even worse is Bosch’s lack of responsiveness and willingness to help. I have made repeated attempts to get assistance, followed up when promised callbacks never came, and provided the information requested. Communication has been frustrating, inconsistent, and largely unproductive. Rather than feeling that Bosch stood behind its product or genuinely cared about resolving the problem, I have felt left to deal with an expensive failure on my own. For a premium appliance brand, I expected far better product reliability, communication, and customer support. Unfortunately, my experience has fallen far short of those expectations. Think carefully before investing in a Bosch appliance. If something goes wrong after the warranty expires, do not assume you will receive responsive communication or meaningful assistance. Based on my experience, I would have a very difficult time recommending Bosch
Keith Gillon
Excellent customer service! I recently received a shipment with some opened tea packages. Because I had already disposed of them, I reached out to customer support expecting a hassle. Within minutes, a representative named Danielle replied. She kindly asked if I remembered the flavors or had a video for their team's quality control, but explicitly mentioned it was no problem if I didn't. When I emailed back explaining that I hadn't taken photos or videos, Danielle responded immediately. She confirmed they would replace the opened items and include two extra packages for my trouble. In a world where customer service often feels suspicious of fraud, it was incredibly refreshing to be trusted and taken care of without being forced to provide "proof." The entire process—from my initial email to receiving shipping confirmation for the replacements—took less than 10 minutes. This level of service is rare these days. They have earned my continued business, and I will definitely be recommending them to friends and colleagues!
Northcookiemonster Monster
Twice I've ordered something from them in the last 3 months. The first one a $500 purchase and the second a $200. But times the delivery company gave me a horrible experience. The fist purchase was lost and then 3 delivery attempts, at least on their systems. I have video footage that shows nobody showed up. The second purchase says it was 'Delivered'! When I was home and again no video footage of a delivery truck, It's been 3 days and I have to phone them to find out whats happening ... again !.... complete scam company ... STAY AWAY AND GO TO LEGITIMATE STORES. THERE IS A REASON EVERYTHING IS CHEAPER !!!!!!
Louise Scott
Spent a lot of money on the scratch tree and after a week issues arose. Contacted the company who apologised, said they knew about the issue and would send replacement parts the next month. Intermittent email correspondence in between as nothing was sent, asking for evidence, proof of purchase etc and finally saying it was likely damage by my cats. 9 months later and I’ve had no reply to my last email, no replacement parts and am left with an awful looking cat tree. So disappointing as the product is ideal for my large cats but their customer service has been shocking.
Adrian Culling
A green-fingered promise from Tesco’s online, Delivered by Carbeth, supposed to look fine. Instead came a weak, dying stick in a pot, Pre-packaged with pestilence, decay, and rot. Beneath the thin soil, where the healthy roots fall, Vine weevil larvae were having a ball. They gnawed every tender young strand to the core, Till the pitiful plant collapsed onto the floor. A partner in green? No, a nursery of greed, Selling bug-ridden junk that no garden should need. So keep all your money and spare yourself grief— They’ll charge you full price for a grub-riddled leaf!
Ashlee K
I bought four pairs of shoes from FSJ. They all fit perfectly except for one pair. I have a narrow foot and ankle, and this one pair had straps that could not be adjusted throughout the foot and ankle. I emailed the company asking if there was a way I could shrink or adjust it, and they replied quickly. They had me send in photos and measurements and are now sending me a replacement pair that should fit better. The rest of the shoes were all perfect! They are beautiful, just as described, and I get many compliments. I will definitely order again!
Mike Garnham
Amazing warranty. You see the YouTube edc creators talking about the amazing warranties that top notch luggage manufacturers provide. BELLROY are the best. I have a 9L Venture sling that had some lose stitching. They asked me to send photos and proof of purchase (Amazon). I did this and their response was to send me a replacement. No question. They also delayed dispatch as I was away for an extended period. I have quite a few Bellroy items and they will always be my first choice.
Steve Anderson
Tesco mobile Brislington Bristol: Amazing customer service , staff member Hannah listened to are requirements , advised what was available helped support us in our purchase , I needed up upgrading a phone and 2 sim contracts . Hannah really new her stuff and nothing always an issue . We had the best deals to offer . Along with building rapport Hannah made the visit so simple and smooth she is a real asset to your company . Thank you so much
Eric Tadssa
The marketing support has been valuable in helping the business reach a wider audience. The focus on online visibility, targeted advertising and social media has created more opportunities to attract potential customers. I appreciate the practical approach and the attention given to improving the business’s digital presence. Overall, a professional service with a clear focus on business growth.
Tina Scarlett
I was apprehensive on ordering this jacket from a random page that came on my socials, but I took a chance and surprisingly this rain coat is quite nice and the pattern is super lovely. I like how it has the extra protection over the zippers, the pockets and the poach are so nice and roomy also. I’ve already been perusing the site to add another to the collection!
ROBES
Your Sales Staff Ethan at Hereford Branch of Curry’s was so helpful, knowledgeable and understanding of my needs. I bought the Cromebook there and then and coming back for a freely tv. Ethan explained about the tv’s too. Your products are great, also your sales staff. No need to go anywhere else. Curry’s for me every time.
Catherine Kitson
I'm trying the Blushe mascara which feels light on my lashes, where others feel heavy. It goes on evenly no clumps. All my lashes are separate and evenly covered. It also lasts all day, no smudging. It took a little while to get to me, but well worth the wait. It even came through the letterbox.
Lynette Stocker
