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Recent reviews
Gil
Update: CeX replied here asking for my "patience and cooperation". I have given both for over a week. Their reply confirms exactly what I complained about. They will not even tell me what the resolution is until their claim with DPD is finished, and they have told me that can take up to 30 days. That is their procedure, not my problem. Under UK consumer law the goods were their responsibility until they reached me. They reached me broken. I still have no refund, no replacement and no date. A polite reply does not change that. My monitor from CeX arrived with a broken screen. I reported it the same day and sent every photo they asked for. First they said 24 to 48 hours. Then the start of next week. Then they asked for another photo, which I sent. Now they say up to 30 days. They told me in writing they are not blaming me. They still refuse to refund or replace it until they finish their claim with DPD. That claim is between CeX and their courier. It has nothing to do with me. Under UK consumer law, goods are the seller's responsibility until they arrive. Mine arrived broken. So I have paid in full, I have a monitor I cannot use, and CeX is in no hurry to fix it. Do not order anything fragile from CeX online. If it arrives damaged, you will be the one left waiting.
Cristinel Iftene
Royal Mail has become one of the worst delivery companies in the UK, and the Slough depot is a perfect example of just how poor their service has become. Parcels are left sitting in their depot for 5–7 days without any reasonable explanation or progress. But what makes this even worse is the way deliveries are handled in their tracking system. Instead of providing accurate updates, parcels are marked as "Delivered" when they haven't actually been delivered. This is completely unacceptable and gives customers a misleading impression of what is happening with their orders. How can a company responsible for delivering people's parcels operate with such a shocking lack of reliability, transparency and accountability? The level of service is embarrassing, particularly when compared with other courier companies operating in today's market. Royal Mail, you should be ashamed of the standards you are delivering. An absolute disgrace to the logistics and delivery industry. One star only because zero stars isn't an option.
Zahara Devi
Tried to edit a video, paid for the standard subscription - I asked specifically how many seconds of my video reference could be edited with the amount of credits I have after JUST signing up a few seconds earlier, it gave me a breakout of the credits it would require which would be within the scope of my credits. After I approved to continue with the edit, it then told me that I didn’t have enough credits and acknowledged that it gave me misleading information. Incredibly frustrating. I sought out refund options but there is nowhere listed on the billing and payments page for a refund as stated in my iPhone help section of the website policies. I also tried sending a support ticket but it only just reverted me to the help page without any specific links to send a ticket. I cancelled my subscription but lost 18$ for absolutely nothing. DO NOT USE. AVOID. Complete waste.
Carmelita Fernandes
Zepto has been one of the most disappointing online shopping experiences I’ve had. Customer support is virtually inaccessible through the app chat, forcing customers to write emails instead. Even after emailing them about incorrect deliveries, such as fruit arriving raw instead of ripe or green instead of yellow, they fail to offer a replacement or refund. Their claim that they attempted to contact me feels more like an excuse to show that they took action than a genuine effort to resolve the issue. There is little accountability, no satisfactory resolution, and apparently no concern about losing customers, even when they threaten to escalate the matter to the Consumer Helpline. I have uninstalled the app and will not be using Zepto again. A company that makes ordering easy but resolving complaints so difficult does not deserve customer loyalty.
Wayne Clemens
I have nothing bad to say about QVC except for their choice of courier which is Evri. When I or anyone else purchases from QVC we expect the best. I recently purchased a coffee machine for £280.00 which isn't an expensive one but expensive to me. The coffee machine is brilliant but the way it was delivered was not. I received an email from QVC with a photo saying delivered but it had been dumped on the footpath by my gate and the delivery driver had not knocked on my door or put in my safe place. I complained to Evri and QVC and felt fobbed off by both. QVC have an obligation to get my parcel to my hands not my boundary. I wish they would give a second courier option at check out as it puts me off buying from them now.
Susie Wainwright-Colley
Netflix's Diversity. I have been using Netflix for approximately 15 years. While it took me a while to understand how it worked I am now confident in my thoughts. I watch specific programming, I love romantic stories, good police films and all nature documentals. I think that Netflix should offer programming that suits their customers at a rate that is appropriate. I never watch sports or children's films and do not appreciate having to pay the fixed rate that is offered. I recently had to investigate this matter and am down to watching movies with advertising which I do not want. In my opinion, this is price gouging. I am sure that I am not alone with my thoughts.
AR Ward
Con artists. They hide behind deliberately evasive warranty terms and present ridiculous procedural barriers to hide behind. A broken pedal bin needed an engineers report on company note paper. When the nature nature of issue was pointed out (with photographs) - response was warranty was parts & labour. When told a removable lid WAS a part and no longer possible to be used for the purpose designed, was advised that a failed weld after 6 months is classed as "wear & tear" for substandard Chinese rubbish and excluded from warranty. Hope this bunchs will be wound up soon.
Megan Johnson
I reported by the Chat function last week Boots has not been available to exchange with the purple card for over. a week. Everytime I log in it asks to reset password. Now other retailers like Asda, Asos, Currys etc are not allowing the exchange neither. This is peak xmas shopping time, why withholding our money from us by not allowing us to spend it?? Other people on facebook page Love2Shop are having the same problem. I'm thinking of cancelling next years order cause this is taking the mick. Theres no indication on website as to when services will be back either.
mariya yusoff
Anyone who has been through IVF knows what hundreds of hormone injections can do to your system, for me it left my whole body feeling completely haywire for a year. A month ago, I decided to try the pure astaxanthin from Genetic Lab, and the turnaround has been amazing. My energy levels are up, my skin is smoother and clearer, and I’m finally averaging 8 hours of deep sleep a night , at the age of 45 I couldn’t ask better than this , I’m 100% sure and swear by this product and I can’t wait the delivery of my three months supply soon .
Daniel Berkowitz
I recently upgraded from Hume band 1.0 to 2.0. It claimed a 10-12 day wear time per charge. Ironically I am getting less wear time than I did with my first band (4-5 days max). And now, after a little more than a month of low intensity use, one of the metal contacts fell off and I can no longer charge it at all rendering it useless.. Three emails to customer service and not one response to date- it’s infuriating. They’ve taken an evangelist and turned me into a frustrated hater.
Dave
NEW ISA customer with a 1 year rate of 4.87% which is good considering I won't be paying tax, BUT after 1 year that rate drops to 3.6% I am assuming there are other Isa accounts out there paying higher rates for transferring so that's what I'll be doing, Just looking around and some companies are paying low rates on old money being transferred into new accounts, so may look at a totally different avenue to invest my cash, will wait and see.
Ron Coleman
I’ve given two stars because of the frustration I felt when activation day came - when things didn’t work to plan I found it almost impossible to speak to a human in an attempt to resolve my concerns. Eventually I found an illusive telephone number that enabled me to resolve the issue directly with a human. Vodafone need to reduce their messaging and useless emails and provide a clear path for customers to resolve issues.
KD
Honestly, the best peptide company I’ve found in the UK. Customer service is great, prices are the best. They also do COA reports and I really love that they do endotoxin tests. Arrive quickly, ordered twice now and zero issues, also recommended to friends and they’ve never had any issue either. Customer service responds quickly too if ever you need anything.
Novocastrian
The replacement valve was a waste of money. It still leaks making the airbed useless. Also the Outwell video on how to replace the valve was amateurish. It is easier to use my method of using a loop of thread through the valve centre, then pull the stem of the valve using the thread. I'm very disappointed with the quality of this expensive bed.
Vincent Krause
Stay far far away from Cozie South Africa. They are total scammers, their bra's are not as advertised, Not "Jelly" Technology in site, These are just Temu rebrand bras. The quality is shocking. Cozie is Scamming and all their 5 star positive reviews are all AI generated. STAY AWAY. My wife is utterly disappointed
kay smith
They are stealing refunds. They used to refund a returned purchase by crediting the money to your credit card. Now the refund defaults to a gift card that can only be used on Amazon. That’s theft! They claim it’s the customers choice but that’s a lie! BUYER BEWARE. They’ll steal your refund and lie to you.
