What are you looking for?
Help millions make the right choice
Help millions make the right choice
Share your experience on Trustpilot, where reviews make a difference.
We’re Trustpilot
We’re Trustpilot
We’re a review platform that’s open to everyone. Our vision is to become the universal symbol of trust — by empowering people to shop with confidence, and helping companies improve.
Recent reviews
Prepper Recon
The Apmex system charged me 16% sales tax when my state sales tax is 4.75%. I called customer service on Monday. Customer service is unable to correct an overcharge, and this has to be escalated to management. So the message was passed along to management. I called again on Wednesday after not hearing back. I was sent to voicemail. I called again on Friday and spoke to Haley, the same person I spoke to on Monday. For the first time, she told me the manager was out of town, so there was no one in town that could address an overcharge and that I would have to wait. I asked to speak to a person rather than just have another message passed along, and she said there was nothing more that could be done. I was never told when the manager would be back or when I might expect to have the error corrected. It’s now been three weeks and no one has ever responded to any of my three messages. This is beyond abysmal. Customer service does nothing to service the customer. I'm glad this happened with a $70 overcharge rather than a $4,000 coin. I’d be livid! Lesson learned; I'll never do business with Apmex again. Inevitably, the robot will respond to this review saying how sorry they are that this happened and asking that I contact them so that they can make it right. But you've had three chances and three weeks to correct the problem, and no one present at the company is capable of addressing the issue. I'm finished calling and I'm finished with Apmex. I’ve never had problems like this with SD Bullion.
rcm Yong
⭐ Disappointing Experience with J&T Express Australia I am extremely disappointed with the service provided by J&T Express Australia. My package arrived with a hole in it, and one of my items was missing. This is unacceptable. I contacted the company to report the issue and request a refund, but they refused to accept responsibility or provide compensation. Receiving a damaged package with missing contents and being left to bear the loss is not an acceptable outcome. A delivery company should handle parcels with care and take appropriate responsibility when something goes wrong. Unfortunately, my experience was frustrating and disappointing, particularly due to the way my complaint was handled. Based on this experience, I would not recommend J&T Express Australia. The company’s response was unsatisfactory, and its refusal to provide a refund was unacceptable. Customers deserve reliable service, a proper investigation, and fair treatment. If you expect your parcels to be handled carefully and your concerns to be addressed appropriately, consider this experience before using the company. Horrible No ⭐ services!
Sertabs (Sarah)
Theft shocking I ordered a avant skincare advent calendar, on the 4th of October and since it’s been back and forth. With delayed messages on the tracking information which Iv never had with dpd So a parcel as ordered small soft insude a padded jacket and when I inspected the plastic bag closer insude there’s a ripped Royal Mail label attached with thick sellotape so someone’s obviously taken the dpd label of my big advent calendar these are big boxes The courier took a picture of what he delivered and I have this parcel too il be taking this further. This advent calendar was quite expensive So now I know what the problem was as normally next day delivery I get it next day not over a week of fails and delays. On the other side of the plastic delivery bag is Paul kerr from prestonpans address who know doubt has my advent calendar, and I have forwarded this on to the company who will do a full investigation But theyv not offered to send a replacement just kept me waiting without a reply after I sent all the pictures and information for their investigation Iv now reported this to the police too
RonBe
Do not buy pre-made accounts from RoyalCDKeys. I purchased a Spotify account that completely stopped working. When I contacted support, they made me jump through hoops, forcing me to contact Spotify Support directly to get a formal refusal of service as "proof" the account was dead. I spent 45 minutes doing this and provided the exact screenshots they demanded. Instead of honoring their replacement policy, they denied the refund by claiming I failed to "secure and update the email details" after purchase. Here is the catch: it is impossible to change a Spotify email without having access to the original email inbox to click the confirmation link. RoyalCDKeys never provided access to the original Outlook inbox, making their "security requirement" literally impossible to fulfill. They intentionally sell dead, region-locked accounts, drag out the support process, and then blame the buyer with impossible technical excuses to keep your money. Avoid this company at all costs.
Paula Alana Duggan
The guy who delivered my wheelchair today called me a couple/few hours beforehand to let me know he would be coming, which was a heads-up with plenty of time. His spoken ETA changed and it must've been tied to his GPS's time, that or he programmed his route, because I then received an automated update text that his ETA would be about half an hour later, which I really appreciated so that I didn't spend extra time looking out for him. And that updated ETA ended up being very accurate, which was cool. AND he was very nice and personable, showed me a couple things about the wheelchair that I didn't know, and carried it up the stairs and brought it all the way inside where I wanted it with no problem. He is definitely the right kind of person to be representing the company, and I hope they actually read this and give him a raise for representing the company so well, because he is the perfect employee for whom you want to be representing you. Thank you, AdaptHealth!
Kaia&Lorran
Simple Citizen is an amazing service and personally worth every penny. The sheer amount of value I received from their assistance for what I payed was insane. Just with the cheapest package I received * All of the software assistance which helped us compile organize and store data, included with descriptive videos and tutorials that always have best practices to keep in mind. * Translation services for any documents that may need to officially be translated into english * Continued support from their staff in regards to answering questions we may have and other forms of assistance. * An attorney review which helped lay down critical items and corrections * A case manager to help us personally * Latest updates to their software whenever new laws would come out with provided assistance and guidance on what to do, submit and navigate. * And everything printed out, assembled and mailed to us.
Customer N.Timms
This company have really impressed me with their after sales service. I’d bought a pair of their Aerodynamisist wheels in 2022 and have now done over 8000 miles on them. Absolutely love them, they’re really light and really quick. Unfortunately the rear wheel developed a bit of a creek recently but Hunt asked me to send them back and have replaced the bearings and a damaged part that was an older version and has now been updated. They’ve returned the wheel and it’s perfect. All for £30! (It’s 4 years old so well out of guarantee). The communication from Dave and the team in the service department has been fantastic. If only all company’s could be like this. Absolutely recommended. Thank you.
Jim Etienne
I ordered six boxes (four in each box)of the 7”retaining wall lights. They looked great and lit up the wall at night. Shade was 2700k. After a couple years of nightly use, all these lights are slowly going very dim in various stages or have completely burnt out all together. Also, the paint is peeling on nearly all of them. Of course I am out of the warranty period and these lights have gone up approximately 75% since my first purchase. So buyer beware!
Emily Empie
I ordered Goda on September 26 and it is now Oct 16 and it hasn’t even shipped yet. I have sent emails to 2 different email accounts and the first one says their email has changed so I emailed the next email they said to use and I get an email back that they have too many emails. Do you think I am not the only one not happy? I do believe when you see good reviews they are made by people paid to give a good review.
Josie Alma
So not worth the money! Took us to 4 stops all in the same graveyard. Accidentally purchased twice because of how the payment is set out and messaged them - no refund for second purchase which is just really poor. Shame I have done similar stuff and really enjoyed but definitely avoid let’s roam
Mark Eule Jr
