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Recent reviews
Nanna Rubien
Extremely disappointing customer service – I paid for an item I never received. I purchased an item through Whatnot, which was shipped from France to Denmark using Colissimo. The package was never delivered to me. However, Colissimo marked it as delivered, claiming it had been handed over to a building caretaker or reception. There is one major problem: Colissimo does not handle the final delivery in Denmark. That is handled by PostNord! I contacted PostNord, who confirmed that they had never received the physical package. Their tracking system only showed that they were expecting it. I also contacted Colissimo, but they refused to investigate further. Despite explaining all of this to Whatnot and providing the relevant information, their customer service simply refuses to take responsibility. They now made final determination and won’t help me start an investigation with colissimo. Essentially, Whatnot considers the matter resolved simply because a tracking system says “delivered”, despite there being no evidence and no way possible that it could have been as they don’t deliver in Denmark. that I ever received my purchase. I have paid for an item that I do not have, and Whatnot seems perfectly happy to leave me with the financial loss. This is absolutely unacceptable customer service. A company should not be able to dismiss a customer’s complaint based solely on a disputed delivery scan. I expected much better from Whatnot. I certainly won’t feel confident making another purchase through this platform. I would also strongly encourage Whatnot to review the entire email correspondence relating to support case #38705018 before responding to this review. The full correspondence clearly explains the situation, the conflicting tracking information and my repeated attempts to get the issue resolved. I expect the case to be reviewed properly rather than simply relying on the automated delivery status. And help me open a case at colissimo as they won’t help me due to the facit it’s outside France (cause they don’t deliver outside France)
Nhan
This site is a legit scam. I purchase a product and put in my shipping address (a USA address) and made the payment. They processed my payment. The item arrived at throe warehouse, then I went to choose the shipping option and now it tells me that JP post does not shipped to USA. Why wouldn't you notify me that in the first place when I entered my USA address to make the purchase!? Your system should have known it would not be able to shipped to USA since it had my USA address that I entered during checkout! I contacted them and requested refund since it can't be shipped to USA and they tell me it is final sale and no refund! So you purposely allowed me to purchase the item knowing full well that you are unable to ship to USA, even after I enter my USA address, and now refused to refund me!? This site is a complete scam, tricking you to purchase the item, then saying it can't be shipped, and then refused to refund the purchase!
Krzysztof Kiryluk
I booked a journey from Amsterdam to Białystok through Trainline. The journey was divided into two parts: first from Amsterdam to Berlin, and then from Berlin to Białystok. The train from Amsterdam was initially delayed by 3 hours. Then, without warning, I suddenly received an email telling me to travel to Arnhem instead, at my own expense. As a result, I missed my connecting train in Berlin. As soon as I received information about the delay, I contacted Trainline through their online complaint form and WhatsApp. However, after 10 hours, I have still received neither a refund nor an alternative ticket. I am now sitting at Berlin station with all my luggage, desperately trying to find alternative transport at my own expense. Avoid this company at all costs if you don't want to end up in the same situation. Absolutely disgraceful customer service and a complete lack of responsibility towards their customers.
sidneh
The service is operated by scammers who would ban your account for "Internal decision" then deny your appeal and say that they have the right to deny it at any time as part of their security process even when days to weeks have passed after your seller verification. I was not given any real reason to why I was denied. All activity on my account was normal and all my reviews were positive. I know that eldorado will reply to this review with the same exact response as the one I received on my ban appeal without actually helping me. Do not sell on this platform unless you want to take a risk of them banning your account and never giving you a real reason.
Corieda
It was easy to make the booking thtough Booking.com. The staff were very helpful and friendly. Once I arrived my car was ready quickly. The car was clean and in good condition. Negative things were finding the place. There are not much signage. Second thing is we booked a small Fiat Panda, because our parking spot was in a small street and they gave us a bigger car, which made finding parking a problem. Lastly the fact that they keep the deposit on my credit card for such a ling time. 40 days after the check back date is too long and I was not made aware of this at the time.
Naomi
I had an issue where a scheduled lesson disappeared from my calendar due to a student cancellation, making it difficult to process the agreed payment. However, Sierra from the Preply Customer Care Team was extremely helpful and resolved the situation swiftly. She clearly explained what needed to be done, rescheduled the session, and successfully released the payment without any hassle. The support team is very reliable, empathetic, and responsive. Thank you so much for the wonderful assistance!
Phillip Flower
We chose Chris to dj for our wedding, from the first moment there was no pressure, he was professional, kind, straightforward, did all that we asked and more He kept everything moving, worked well with the event staff and photographer's and he's energy was on point The music was great and flowed perfectly, he's timing for the sparks and dry ice... amazing! Overall having Chris at our wedding was a perfect experience and we couldn't recommend him enough! Thank you Chris!
Annabelle Taurua
By far the worst parcel service. In the past few months alone they’ve lost/had to send back three of my parcels?!? I’m not getting them delivered to the peak of Mt Everest, but quite literally a normal office address. Every time a company uses Evri I actually cry a little and brace myself to receive my parcel in 3 weeks time when the first one has gone back and I’ve had to reorder. Somehow they always make it work the second time around 🤷🏻♀️
Muthu P
I had a great experience with Startup Movers. I would especially like to appreciate Anjali Bisht for her professionalism, friendly approach, and excellent communication. She has been polite, supportive, and approachable throughout our interactions. I truly appreciate her dedication to customer satisfaction and the positive experience she provides. Thank you, Anjali, and the Startup Movers team, for your support and service. Highly recommended!
Mary Lou Hensley
The refund process is simple enough but a unique experience for me. Natalie responded to my emails timely and professionally friendly. The turn around time was always sooner than expected and there were no issues to deal with. I’m sorry the shoes didn’t work for me but I loved the donation concept. It’s a wonderful way to be of service to those in need. Thank you, Natalie, for making this customer service exchange so easy.
Paulette Zwane
I completely applaud Elevenpast for their excellent customer care and impeccable workmanship 1st and foremost. A very short waiting period for delivery. As for the quality of the products I'm speechless all the way from Mpumalanga province. My house is looking really classy and screams elegance. I have no regrets and looking foward to my next purchase 🤗🤗😘👌
Gina Martin
Our flight home from Antalya was cancelled due to a storm. The way wizz air dealt with the issue before and after the event was disgraceful. Total lack of support , totally lack of empathy! I'm still trying to get my money refunded as they just automatically have me "wizz air credits"!! I will never fly with this company again. Avoid!
Danielle Williams
Bought the complete package for my teenage son. He actually uses it when washing - unlike other brands. We noticed skin has dramatically improved - less breakouts and the scent is longer lasting, keeping fresh throughout the day. Value for money and the distribution to receive the package is very timely. Repeat customer. Worth it!
