From looking through the website to ordering, the process was very straight forward Once ready, you receive contact to agree your delivery date. The installation team are stars. Efficient, focused o... See more
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Review summary
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Based on these reviews
Great experience with Charles at Home Pool Tables Direct. We visited the show room in Hamilton and Charles gave me honest advice to get the right table. The installation was also excellent from 2 stro... See more
Excellent service from Home Pool Tables. Good advice on buying our first pool table. Really pleased with the overall experience buying from this lovely long established family business. We chatted ove... See more
A great way to select a pool table. Showroom and advice given were a great help in purchasing the right table for our needs. Picking a table for our requirements from an online only method would not... See more
I rarely take the time to leave reviews, but I feel compelled to share my experience after purchasing a pool table from this company. Unfortunately, I have to say that the after-sales service ha... See more
Company replied
Staff in store very helpful and informative, allowing us to make our choice from the tables on display. We were able to secure a very quick delivery as the model was in stock. The installers arrived o... See more
Brilliant experience from start to finish and very happy with my new pool table. The quality is very high with no issues. The delivery team were excellent when setting the table up and took great atte... See more
Great service from start to finish. There were delays over the Christmas period but Daniel kept me informed of the progress. I went for the Goodwood white gloss which had to be made on demand. Fantas... See more
My new pool table delivered last week (Fri Oct 31st) is lovely. Delivery was on time and the delivery lads were polite and knowledgeable. Nothing was too much trouble for them and they ensured my tab... See more
Very relaxing atmosphere with one to one professional help. Came away with exactly what we wanted. Couldn’t ask for anything more. Just what you’d expect from an excellent company.
Absolutely beautiful quality rustic oak pool table with olive green cloth. Very happy client with this purchase and cannot recommend highly enough, thank you so much for all your help, professionalism... See more
The quality of the product and accessories is excellent.A beautiful piece of furniture. In addition the installers cared about their craft and acted with professionalism and knowledge. They took time... See more
Just got delivered today so happy with the table . The delivery guys were great didn’t take them long to install. Definitely recommend outstanding quality R Griffiths
After a disastrous attempt at buying through another retailer, this company was a breath of fresh air. Friendly, knowledgeable, organised and most importantly, delivered what they said they would whe... See more
I was given accurate information and not just what I wanted to hear. They advised me on the style and size that would suit the room best due to spacial limitations. They communicated with me at eve... See more
I am delighted with my pool table. It’s exactly as described and everything was done as promised. The installers were professional and gave helpful advice. Overall I’ve had a very positive experience... See more
Top marks, been a smooth experience from start to finish, very accommodating aswell as i needed a bit of time getting the room ready for the table. The delivery team didnt waste anytime with inst... See more
Excellent service and advice from homepooltables, they answered all my questions and kept me right, The delivery boys made a great job of assembling the table and gave plenty of useful advice and were... See more
Easy to order and arrived on time, was assembled efficiently, although still waiting for the upgraded balls I ordered (told they are out of stock but they sent balls anyway to tide us over!). It is a... See more
Excellent service from order to delivery. There was a slight delay due to a factory issue, but this was dealt with by the team. The delivery guys (sorry I didn’t get your names) were excellent. How th... See more
Product is fantastic but it did take a lot longer than originally expected to be delivered.
very easy to deal with from odering to delivery and set up everyone was really good
Buying a pool table frrom Home Pool Tables Direct was a delightful experience from beginning to end. When we visited their showroom Daniel explained all the pros and cons of the various types of... See more
Fantastic correspondence with home pool tables direct. So very helpful and informative and ordered my pool table to come in May. Very happy with the service so far
Everything about this company has been brilliant from the purchase to the confirmation to make sure I have the right table for the right conditions. Everything has been done to perfection from commu... See more
Buying an expensive piece of furniture on line comes with some apprehension, but a friendly phone call in advance and assurance helped. The ordering process, and delivery were straight forward and ins... See more
The guys installed the table were really nice and installed it quickly and perfectly with no roll off or nothing perfect cushions brilliant we table to take my game to next level and I'm delighted
Amazing Service from start to finish! What can I say apart from truly professional and quick. I ordered my pool table on the Friday and was delivered and installed on the following Monday. The in hou... See more
Superb service from start to finish. The pool table lived upto expectations amd was well worth the money. Highly recommend this company.
Really helpful in advising on the different types of pool tables options. We have recently purchased a 7ft Cry Wolf Pool Table, looking forward to delivery and installation soon.
1st class service!! You won't go wrong with these guys. We are delighted with our table. The guys that installed it were brilliant. Its an art!! Can't fault anything about the service at all. Many th... See more
Lovely business. Very professional and helpful with guidance as to what to do etc. really liked dealing with them:) Recommend highly.
I was helped really well on choosing everything. Then I was kept fully informed throughout the process and the table is a beautiful piece of furniture.
Fantastic flexible and knowledgeable service from Oliver and an awesome range of products - we would highly recommend and can’t wait till our table arrives! 🎱
excellent friendly knowledge which made it easy for us to make a product decision. A business that is a pleasure to deal with in every way.
Great service from start to finish the two gentleman that delivered and installed took pride in what they did
Fast from order to delivery. Table is really good quality, guys installing were really good with some good advice.
Charles was very helpful and a nice person to deal with and gave me all the information I needed to make the sale.
The whole process was straight forward and simple I got my pool table installed in 3 weeks and can't fault it
Great experience from enquiring to the boys coming to fit it. Excellent service couldn’t get any better👍🏻
Friendly owner and staff, great products, happy to advise on best extras to make it as good as it can be. No hard sell. Would highly recommend
Excellent info and help throughout buying the correct size and type of pool table.
Fantastic service from start to finish. We are very happy with our table. Playing pool every day!
Went to look at there Tables and was surprised by the choice I had and the knowledge of the salesman was tremendous. Glad I chose them .
Lovely family feel about the company, great products and happy to advise on best product for available space. Thanks
The pool table i have ordered is top quality like the pub pool tables would recommend
clear candid advice. I'm looking forward to the table being delivered
Fast response. Fast delivery. Spoke me through all my options. Helpful all the way through.
Really helpful and informative staff.Couldn’t do enough for me.
Company details
Written by the company
Welcome to Home Pool Tables, a family-owned business offering top-quality British-made slate bed pool tables at affordable prices. Established in 1974, we started by manufacturing and supplying coin-operated pool tables to pubs, youth clubs, and leisure centres. Our late father helped design the early Super League 7 x 4 pool table, which evolved into the UK 8-ball pool table. By the 1990s, we operated over 2,000 amusement machines and provided snooker table installation, recovering, and refurbishment services nationwide. As the domestic pool table market grew, we shifted focus to producing high-quality tables for home use, with custom design options. In 2016, we opened Scotland's largest Pool and Snooker Showroom in Hamilton, South Lanarkshire. Today, we offer a wide range of games room products, including air hockey, football tables, and accessories. Our experienced team is available to assist with product advice, and we provide nationwide delivery and ongoing support through our Midlands distribution hub. One of the things we pride ourselves on is the amount of control and freedom we offer each customer. We stock a wide range of pool table types beyond standard (all full-size) such as commercial pool tables, pool dining tables, outdoor pool tables and foldable pool tables. All of which are customisable in the finish, cloth type and colour and further details like the legs or corners. We also offer an extensive range of accessories, a standard set with everything you need to play included for free - but also more high-end specialist level balls and cues.
Contact info
Home Pool Tables, 105 Bothwell Road, ML3 0DW, Hamilton, United Kingdom
- 01698 283 283
- enquiries@homepooltables.com
- homepooltablesdirect.co.uk
4.8
Excellent
153 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Sales excellent and very helpful
Sales excellent and very helpful.
Quick delivery
Delivery guys could not have been more helpful first class
4 March 2026
Fantastic correspondence with home pool…
Fantastic correspondence with home pool tables direct. So very helpful and informative and ordered my pool table to come in May. Very happy with the service so far
4 March 2026
clear candid advice
clear candid advice. I'm looking forward to the table being delivered
10 March 2026
Great service from start to finish
Great service from start to finish. There were delays over the Christmas period but Daniel kept me informed of the progress. I went for the Goodwood white gloss which had to be made on demand. Fantastic table.Ash cues are superb. The install team were polite and efficient and were very patient with me on the final position. Very pleased. Thank you.
26 February 2026
Unprompted review
Amazing pool table installed by…
Amazing pool table installed by competent professionals
24 February 2026
Unprompted review
I rarely take the time to leave…
I rarely take the time to leave reviews, but I feel compelled to share my experience after purchasing a pool table from this company. Unfortunately, I have to say that the after-sales service has been quite disappointing.
When my table arrived a few weeks ago, it was set up correctly, and I was informed that an exchange would happen later for the correct order. I thought that sounded fair, so I waited. After two weeks, I reached out to find out what was happening. I was promised that someone would get back to me to resolve the issue, but no one ever did.
I decided to send an email expressing my frustration, hoping to get some clarity. But again, no one responded. I made two more phone calls, and still, I was met with the same promises of getting things sorted, but no follow-up came. Now, I’m stuck with a pool table that’s not what I ordered.
It’s really disheartening, especially considering how much these tables cost. You’d expect better attention to customer satisfaction. I wish this review could be more positive, but I can only reflect the reality of my experience. I’m left feeling disappointed and quite let down.
26 February 2026
Unprompted review
Reply from Home Pool Tables Direct
Hi Stephen,
We’re genuinely sorry to hear that you’ve felt disappointed with your experience — that’s certainly not the impression or level of service we aim to provide.
We’d like to clarify a key part of what happened. During the process, you were in contact with the factory directly regarding the replacement table legs as the ones supplied were the wrong colour back in January of this year. Unfortunately, the black legs required for your order were out of stock at the factory at that time. This caused an unexpected delay that was outside of our immediate control.
That said, we fully acknowledge that the follow-up communication you received from the factory and indirectly us did not meet the standard it should have. For that, we sincerely apologise.
There was never any intention to leave you without a resolution. The plan was always to exchange the legs as soon as the factory restocked them, and we regret that this wasn’t communicated clearly or consistently enough, leading to understandable frustration.
I can confirm a new date has been offered to you in March within a fortnights time to exchange the grey legs for the black version.
Great job from Robert and Jeff
Great job from Robert and Jeff. It was a pleasure having the pool table installed to perfection, and we will be buy from them again in the next future.
24 February 2026
Unprompted review
Buying an expensive piece of furniture…
Buying an expensive piece of furniture on line comes with some apprehension, but a friendly phone call in advance and assurance helped. The ordering process, and delivery were straight forward and installation by a local team was quick and efficient. Had a small issue with a cue but that was resolved within a day ! .. the important part .. the solid oak, mitred joints, and quality of the table are awesome !! I’m sure years of enjoyment ahead. Oh yeah and it’s a solid, great looking dining table. We went for the 6x3 due to room size and having played pool for a few ‘decades’ have no regrets about size. An all round great piece, service and would recommend 👍🏼
4 February 2026
Happy on Cue
Went to look at there Tables and was surprised by the choice I had and the knowledge of the salesman was tremendous. Glad I chose them .
18 February 2026
My pool table was installed by Jimmy &…
My pool table was installed by Jimmy & Jeff and they were amazing. Jimmy knew literally everything about pool tables and gave me plenty of tips for keeping my new table in good condition. Showed me how to brush it, talked me through how he was setting it up. Both Jimmy and Jeff were so enthusiastic about their work and what made me even happier was the care they took to make sure they didnt make a mess! They were extremely respectful and great guys! 5/5👏
11 February 2026
Unprompted review
Outstanding Pool Table Supplier
Buying a pool table frrom Home Pool Tables Direct was a delightful experience from beginning to end.
When we visited their showroom Daniel explained all the pros and cons of the various types of pool table and helped us choose the right table for our needs.
The installation team did an outstanding job of installing the table exactly where we wanted it and took the trouble to show me the internals of the ball return system and demonstrate to me how it worked.
On completion of the installation they made sure we were happy with everything and took the time to explain in detail how to clean and look after the table.
I am so glad that I chose to buy from Home Pool Tables Direct.
13 February 2026
Unprompted review
Excellent service
After a disastrous attempt at buying through another retailer, this company was a breath of fresh air. Friendly, knowledgeable, organised and most importantly, delivered what they said they would when they said they would.
4 February 2026
Unprompted review
New pool table
Easy to order and arrived on time, was assembled efficiently, although still waiting for the upgraded balls I ordered (told they are out of stock but they sent balls anyway to tide us over!). It is a really great table.
31 January 2026
Excellent customer service!
23 January 2026
Easy to deal with.
29 January 2026
Unprompted review
Excellent service and advice from homepool tables…
Excellent service and advice from homepooltables, they answered all my questions and kept me right, The delivery boys made a great job of assembling the table and gave plenty of useful advice and were very polite and knowledgeable. Highly recommend them if looking for a pool table.
23 January 2026
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