Quiz Reviews 82,705

Beautiful dress. A big thank you to your customer service team for helping me as this went missing the first time. The customer service team responded very quickly and sorted out promptly. The only... See more

I paid for next day delivery but it took 6 days instead so I.m due a refund I think...you need to seriously review your delivery service

Shop did not open on time, I waited approximately 15 minutes Only after I asked was I given explanation, it was due to staff held up by traffic. These things happen however a level of customer ca... See more

Bought a dress for a black tie do..bought 2 actually as I couldn’t make up my mind and they were so reasonably priced. There was lots of choice and surprisingly were suitable for my age (50’s) The exp... See more

Ordered a dress but didn’t suit me sent it back but had to wait over a week for my refund. Contacted customer service who where very quick to respond gave them my order number and they where able to k... See more

Ordering is fine but delivery service is terrible. No one took ownership of late items. The delivery company told me to contact the sender and the sender was telling me to contact the delivery comp... See more

There was an incident with my order and quiz handled it very maturely and we're so kind that they even gave me a 10% discount off my next order for the inconvenience. Ive bought 2 dresses from them al... See more

The dress is lovely. However, I have given 3 stars as there was a fault on the collar. There was too much material in the collar lining, causing it to hang below the collar at the back and causing th... See more

I had a problem with a pair of shoes I wore once bought from Quiz. I emailed customer service and they resolved the problem in a timely manner. Thank you very much for your help. I will definitely con... See more

I use Quiz a few times a year. I have never ever received any item that is below par - like so many companies are these days. Also, i never have to try things on. I just unwrap them and know immedia... See more

Quiz has been excellent ! With any enquiries,I haven't had any problems regarding delivery as I request items to be delivered to my local shop. Thanks, Jacqueline Hughes

I bought 2 pairs of trousers in the same size (used the measurement on the website to gauge what size to go for). The trousers were lovely and arrived promptly. However -one pair fit beautifully while... See more

Purchased a dress and sandals for my daughter. Fit well, staff were super helpful. I ordered different sizes to collect in store which arrived promptly and it was easy to return and refund the ones we... See more

Boots did not fit but ordering and return was easy I should have remembered that quiz size is different and should have ordered bigger size. Will remember in future orders

The ladies at the counter where friendly and helpful as they ordered a dress for me because they didn't have my size. My dress arrived promptly, fitted perfectly well and was exactly what I wanted. Th... See more

I wouldn't want anymore stores to close as I'm not good with technology and people need jobs but the experience was very good. Was kept updated on delivery and it arrived in perfect condition and very... See more

The styles are nice...but the quality has gone down from previous years. Customer service did resolve my order issue nicely though.

Lovely products! However, it’s a shame that you have to pay for returns. I ordered multiple dresses in different sizes to try. Luckily, I found one I liked but the return process would put me off purc... See more

Absolutely awful. I ordered a wedding Fascinator which was packaged badly and hence was squashed and flattened out of shape. Returned -( had to pay return postage) wanted an exchange if possible - ret... See more

Fabulous but shame I can’t get free delivery on orders I have bought all over £25 or more I wanted to buy more products but no discounts

When I reported a missing package.The issue was quickly investigated and a replacement order was sent out.I was very impressed by the speedy resolution. I have now received my replacement package. M... See more

Great customer service from Quratulain, thank you. And thank you to Nabil. My query was resolved very quickly and without question. The staff are super friendly and helpful. Great service.

I placed my order online as you didnt have the coat in store at your pontefract outlet store,, it came on time... the staff were great when I collected.. overall all went well.. thank you..

I go on a lot of cruises and most of my cruise formal dresses are from Quiz and always get lots of compliments. Online orders are easy and returns are easy as well.

Terrible customer service. Still haven’t had a response regarding my card being charged the incorrect amount . The error wasn’t even my fault , their system allowed me to order an item that wasn’t in... See more

Ordered few dresses, was very pleased with the delivery it was a quick delivery. Made my choice and returned back the order dresses. The dress I chose is very comfortable and was a great bargain on th... See more

I'm a big fan of Quiz. It's so hard to find stylish petite clothing on the high street, but Quiz nail it every time, and the best part is they are true to size (no going up two sizes for petite clothe... See more

Good website so you can find what you want, well packaged and kept informed about delivery date and time.

Quick delivery and well packaged. Have never had an issue with quiz always brilliant clothing. Perfect for the festive season

I really like quiz they actually sell comfortable heels and they have a nice classy style in clothing yet with originality too -now that’s a combination we don’t always find!

Lovely co -ord skirt and matching top. Nice material quick delivery and was in the sale so even better.

Online purchase was easy and quickly sent. Just disappointed with the quality of the zip on one of the items so it has now been returned.

Item arrived after the date i needed it for but christmas time ordering so expected it, return and refund were processed quickly!

Fast delivery. Good price. Good fit. I got the burgundy off shoulder dress in the curve collection. Got compliments all night.

I purchased some earrings which show as small studs however upon arrival they are the size of plates, I didn’t take them out of the package and emailed quiz who said I could not return them normally I... See more

The dress arrived on time and before Christmas. It looked really beautiful so can't complain at all.

Custumer service was very good I messaged in because a parcel which I sent back to quiz had gone missing and I had not received my refund they were very helpful and it was sorted within a few days

I paid for next day delivery and it never turnt up. I spoke to their customer service and they told me they have changed this to a 3-5 working day order. They refunded me £2 as I paid £5.99 for next d... See more

Really great staff in the branch, package was delivered promptly, kept informed by email every step of the way

I don’t like it takes so long for my refund to enter back into my account Also when I put next day delivery it takes a few days for my order to arrive

I received my item it had a price tag oh £69.99 on it, I was charged £74.99 if this had been in store they would have to sell at the advertised price, but they would not back down instead expected me... See more

Returns was a nightmare. I and a free discount code for free delivery. Yet when returning the item the cost of delivery was still deducted from my refund amount including an admin charge. Ultimately t... See more

My parcel was returned to the retailer (Quiz) on 3rd Jan yet I am still waiting for my refund. I used the prepaid returns label in my order which would have been sent back to Quiz yet they are re... See more

Quiz have changed from Royal Mail to Evri and delivery service is not good , I pay for VIP so I can get next day , I placed an on Wednesday 7th Jan it’s now Monday 12th Jan and I still have not got my... See more

Returns service are terrible. Returned online purchase is store, had to chase to receive the refund after 10 days. Posted back an item, denying they've received and refusing to provide a refund. No... See more

Item still has not arrived, ordered on November 28th. Website says dispatched but no tracking details. Contact form on website doesn't work properly. Sent an email a week ago, no reply. Sent them a p... See more

Good quality products, exactly as advertised and good value, will purchase from site again

They have a variety of dresses to chose from at affordable prices, so I have quickly found what I needed. Quick delivery too!

A quality item of clothing at a terrific price. Have already received many compliments.

You have to pay the postage on returns and they deduct a £2 admin fee, there are hardly any bricks and mortar stores anymore more so returning there is not an option. I paid £5.99 for next day delive... See more

Loved the dress and shoes and the jewelleries that was ordered. Will definitely be ordering again

Quiz took my money for next day delivery then it took 3 days to come then when it did arrive it was left on the front doorstep of another house in the street. When I complained they said I couldn't h... See more