United Kingdom
Review of Debenhams
Iam really not shocked at Debenhams reviews the service is so bad , I made contact re a parcel that’s has not turned up after 7 days which for next day delivery, i made contact asking if they could resend or refund , unfortunately not they have to wait until the 19/3 and then look into so I am out of pocket and no product , terrible service . Can I add you can’t speak to a person !
Review of Evri
Terrible service from evri can’t speak to anyone , they have lost my parcel .they keep saying they are contacting me for which I get an email saying there contact me tomorrow and so it goes on . Poor poor service
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Karen
Review of Quiz
I purchased some earrings which show as small studs however upon arrival they are the size of plates, I didn’t take them out of the package and emailed quiz who said I could not return them normally I would agree with this however they are still in the bags unopened and also the impression should not be small . Not happy at all!
Review of Beauty Outlet
Really pleased with my purchase.a leftlet was in with my parcel with a number I could contact with any problems great service will buy again
Reply from Beauty Outlet
Hello Bernie, thank you for the lovely review! We hope to see you shop with us again soon. Kind regards, Mieya
Review of Ax Paris
I wouldn’t give a star what a rip off ax paris are , I ordered a top which said size 8 more like a 18 they don’t sell a smaller size so I have no choice but to return I paid to have it sent now they want to charge 6.95 for a return some of which a processing fee what a rip off so I all I have spent ovef10.00 , I wouldn’t buy again .
Review of DLSB
The dress I ordered was poor quality so I returned the dress, Dlsb confirmed receipt of dress , as yet I still have not had a refund . I have sent 3 emails and have had one response which said they are busy . Very poor customer service
Review of Paul Costelloe Bags
I purchased a leather bag in November we are now in February and the leather is pealing away from the bottom , so I emailed the company no response, so sent another this time I got a reply saying this is normal wear and tear for a bag of 4 months old!in the mean time my friend bag is far worse . I guess they are saying the bags are poor quality and won’t last !
Review of Big Motoring World
When I purchased my car I was advised by the sales guy that the SD card for my car would cost approx 200.00 so you can image my horror to find out it is 600 , just say you don’t know don’t guess iam really dissapointed that a big garage can’t be clear and transparent, or is a sale and commission more important that being up front and honest
Reply from Big Motoring World
Hi Bernie,
We're sorry to hear about the confusion with the pricing of the SD card for your car. We understand how frustrating it can be when expectations aren't met. We want to assure you that your feedback is valuable to us.
Our aim is to provide clear and transparent information to all our customers. It's disappointing to hear that there was a misunderstanding regarding the cost. We appreciate your honesty in sharing your experience.
We'll certainly take your feedback on board and use it as an opportunity to improve our communication. If you have any further questions or concerns, please don't hesitate to let us know on CustomerCare@bigmotoringworld.co.uk
We're here to assist and ensure you have the best possible experience with us.
Kindest regards,
Big Motoring World
