Menai Bauress

Hello there, thank you for leaving a review.

The Welcome Pack email, which was sent shortly after your registration with Complete Savings outlined the benefits of the programme. More resources can be found on our website: https://www.completesavings.co.uk/frequently-asked-questions

Upon further review, you were able to receive your Monthly Bonus for the month of December and that you have decided to cancel your membership.

If you need further assistance, you can easily contact our Customer Service Centre:
• Our free telephone number from within the UK: 0800 389 6960

Kind Regards,
Complete Savings

Hi Menai,

Thank you so much for sharing your experience! We’re delighted to hear Michelle was able to help so quickly and that you found the service friendly and reassuring. We’ll be sure to pass on your kind words to her. Thank you for choosing Ickle Bubba!

Best wishes,
Team Bubba

Hello, thank you for reaching out and we are sorry that you are not satisfied with your items. Temu works with our global network of suppliers and logistics partners to curate and deliver quality, affordable products. We implement strict policies and control measures to ensure product quality and accuracy of product descriptions. If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." For detailed return instructions, please visit https://www.temu.com/return-and-refund-policy.html. If you don't mind sending us your order ID, please message us through Temu.com or Temu app live chat, so we can help you to resolve this issue as soon as possible. Best wishes, Temu team

Dear customer,
We are sad to know that you didn't have a good experience with our support service but we want to make sure you are listened to and things are made right and rational at the end.
We checked and notified you directly when we received your first review saying that you are not happy with your order.
We also offered you two solutions for your case:
1. Issue a full refund for the unwanted items.
2. Resend another package to your address within 7-15 business days.
Unfortunately, regardless of how eager we were to help you fix the issue, we were heartbroken to receive your 1* star review.
But no worries, we won't take this personally and will work harder every day to improve our products and services.
Also, the good news is that we have processed your refund, and you will receive your money back in the next few days.

Thank you & have a nice day
Printerval Team

Hi Menai,

Thanks for your feedback. We monitor usage by the app capturing and recording distance travelled and the trip route from the start and end location points to calculate a usage score based on how often you drive, what time you’re driving and if you are driving long journeys without a break.

Our driver rating takes into consideration many factors about your driving and how safely you have driven, this is based on the information we have collected by the app each time you drive.

There are many things you can do to achieve a good driver rating regardless of your usage. You can aim to drive extra carefully and focus on your accelerating, braking, cornering, and speed when driving. For us to investigate the location side of your enquiry, please do contact us via our contact form below. We'll be able to check our GPS system and check your journeys. We'll aim to respond within 24 hours.

Thanks,
QuoteMeHappy Social Team

Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/

Hey there Menai, we're very sorry to hear you're having issues with coverage.

Please take a look at our coverage checker, which will show you what your signal strength should be like in your area, for all of 3G/4G/5G, for both indoors and outdoors.

https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info

Furthermore, please take a look at our network partner Three's network status checker, which will show if there is any maintenance or performance upgrades going on in your area. If the website states that's the case, then it's likely that this is disrupting your coverage, and we hope that this is resolved soon for you.

https://www.three.co.uk/support/network_and_coverage/network_support

Please take a look at both of these. If you believe you should be experiencing better signal than you are, or if the networks status checker on Three's website isn't showing any upgrades or maintenance, then please email us on socialqueries@idmobile.co.uk so we can look into this further for you.

Kind regards,
Tyler

Hi Menai,

We are so sorry for any disruption caused. Please visit http://tinyurl.com/mrxt75uz for all updates.

Our team have been working on getting this resolved as a priority.

Thanks for your continued patience.

Siân
iD

Hi,

Thank you for taking the time to leave your review, and I'm sorry to hear you've had difficulties with the app, and the responses you've had from us.

We'd like the opportunity to get this looked into for you, please contact us using the details below.

Kind Regards
Jo

Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/