Just Lawnmowers Reviews 7,182

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service, highlighting its speed, efficiency, and the helpfulness of the drivers who often provide demonstrations and assistance with product setup. Many people also commend the products themselves, finding them to be of good quality and performing as expected. The overall service, including communication and the ordering process, is consistently described as excellent, with reviewers appreciating the friendly and professional staff. However, some customers experienced issues with delivery, such as a lack of tracking information for larger purchases or unexpected delays. A few people also reported problems with product functionality shortly after purchase, and some were dissatisfied with the resolution process.

What people talk about most

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the prompt and efficient delivery,... See more

Product

People report positive experiences with product. Customers are very satisfied with the quality of the... See more

Service

Clients share positive opinions on service, frequently highlighting excellent communication and first-class... See more

Order

Reviewers mention positive feedback about order. Customers found the ordering process easy and efficient,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Great experience. First time using just mowers. Great ride on at an amazing price. I’d highly recommend the start N go delivery and demo. Worth every penny. The delivery driver was brilliant and incr... See more

Rated 5 out of 5 stars

Good competitive price, delivery arrived next working day. Though, I am still waiting until it is dry enough to try out my new mower! Only thing I would say is I had no tracking number, which for a... See more

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Rated 5 out of 5 stars

I ordered a garden tractor and within half an hour Just Lawnmowers rang me and asked if they could deliver the following day! They had a van coming to near my postcode so delivered the lawnmower as pr... See more

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Rated 5 out of 5 stars

It was great to be able to talk to friendly, efficient customer sales staff to ensure that I was ordering the equipment I needed. Stephanie was excellent - even changing an item part the way through... See more

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Rated 5 out of 5 stars

Company contacted me in advance to establish delivery date. On the day of delivery the driver phoned ahead 20 minutes before arrival. My ride on mower was unloaded safely, completely built and all ex... See more

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Rated 5 out of 5 stars

First time I've used Just Lawnmowers when an amazon supplier let me down (package was damaged in transit). I needed a new small lawnmower for my garden reasonably quickly to collect and chop up t... See more

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Rated 5 out of 5 stars

Good buying experience with Just Lawnmowers. Good price, quick delivery, helpful driver and handover. I was impressed by the fact that they did not take payment until the ride on mower was dispatched.... See more

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Rated 5 out of 5 stars

I have just used Just Lawnmowers for the first time and it will not be the last. The product bought was competitively priced but the service received was the reason I shall be back. In total, I... See more

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Rated 5 out of 5 stars

Really great company to deal with, excellent communication, lovely delivery driver who offered to carry it indoors for me. I bought the item for my son and he’s says ‘it’s a beauty’ so very satisfied... See more

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Rated 5 out of 5 stars

Our lawnmower was brought to us fully prepared and ready to use, and — being a wet day — it was demonstrated to us by the friendly delivery man in the back of his van! He answered all our questions,... See more

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Rated 5 out of 5 stars

The mower was exactly the right model, then the delivery service appear to have forgotten to deliver it.. I emailed just lawnmowers and they responded quickly, and said they would sort it out, it didn... See more

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Rated 5 out of 5 stars

I am only entering this as I am getting constant updates to review. The delivery and condition of lawnmower is excellent, but I will not be able to review properly until I Mow the grass, possibly in... See more

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Rated 5 out of 5 stars

I wanted to order a number of pieces of kit - from the initial phone call I made, to placing the order, to checking in with the team for delivery dates, it was all so simple and well executed. A big... See more

Rated 1 out of 5 stars

Purchased cobra air mower which broke down 30 minutes after starting. Brand-new and all instructions followed before starting. Company said it was due to lack of oil ( complete nonsense ) Customer ser... See more

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Rated 5 out of 5 stars

rang for information were very helpful on the phone delivery was very quick and I am really happy with the cut the mower has given. I have a large lawned area and the battery lasted well I also did my... See more

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Rated 5 out of 5 stars

The whole process of buying my equipment was easy I had a few questions and the team were super helpful and adjusted my order with me over the phone. After the order was placed I got a call to organis... See more

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Rated 5 out of 5 stars

Quick and easy purchase. Good communication re delivery options. Delivery driver gave he a quick but helpful demo of mount field petrol mower. Freebies always well received. . Def recommend .

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Rated 5 out of 5 stars

Quick and direct phone pick up and service. Confirmed they had the product I needed in Stock, that it could not be shipped to me in Northern Ireland and shipped it to a relation in England who... See more

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Rated 2 out of 5 stars

Having purchased a lawn mower that stopped working well inside the warranty period, it took me three weeks to get them to accept the warranty liability. I was left to find my own packaging material... See more

Rated 5 out of 5 stars

Are bought a blower from you and your service was excellent delivery spot on time and a very nice delivery man who knew all about the product. I will only be using you in the future for my gardening e... See more

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Rated 5 out of 5 stars

Extremely Impressed with this company when I placed my order, the company were friendly, helpful from the start. They gave regular updates with brilliant communication about my order. Order was delive... See more

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Rated 5 out of 5 stars

Very competitive price for the mower, and to top that it was delivered fully assembled and ready to run, and came with a brief demonstration of how to start it and how to put on attachments for mulchi... See more

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Rated 5 out of 5 stars

I wanted the confidence / simplicity of buying all items from one source. So while I could have bought each item at a better price from different sources, I received excellent service - particularly f... See more

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Rated 5 out of 5 stars

Ordered STIHL leaf blower which was competitively priced. Delivered quickly and follow questions with sales was dealt with superbly. Will use this company again.

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Rated 5 out of 5 stars

I ordered my lawn mower on line and it arrived ready to mow within 24 hours, Matt the driver gave an excellent demo before he left. Well done and thanks to everyone concerned.

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Rated 5 out of 5 stars

Excellent customer service. Thank you for sorting out the delivery of the leaf blower . It arrived in time and with a new delivery group . As soon as as they found out I had issues with the delivery t... See more

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Rated 5 out of 5 stars

I already had a Mountfield ride on mower but felt a little unsafe in certain parts of the garden. I decided to buy a lawn / garden tractor. After much research, checking prices etc. I decide... See more

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Rated 5 out of 5 stars

Very friendly and helpful. Great customer service. I had the additional service where the Lawnmower is already assembled and you get a short tutorial on how to work it. Very useful and well worth t... See more

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Rated 5 out of 5 stars

I ordered a lawnmower. When it arrived, I realised it would be too small for my lawn. Customer services were brilliant in arranging an exchange and keeping me up to date on progress

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Rated 5 out of 5 stars

Just Lawnmowers were so helpful. Quick delivery, good price and the Start & Go service was above and beyond. He patiently got my new lawnmower perfectly attuned to all my needs. All I have to do is st... See more

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Rated 1 out of 5 stars

Terrible decision to use this company, wouldn’t ever use it again

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Rated 5 out of 5 stars

Excellent communication and the delivery service was absolutely first class. Its nice to know you are in safe hands. Keep up the great work!

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Rated 5 out of 5 stars

Good product, Good service, Good communication, with a personal delivery (by Andy) which I thoroughly recommend and best of all Good price !! If only every business could be this good, thanks again.... See more

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Rated 1 out of 5 stars

Sorry pushed wrong section nothing wrong excellent service

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Rated 5 out of 5 stars

Great experience from start to finish ! Placed order online and shortly received an email on the delivery date. The delivery driver was courteous and polite. He walked me through the lawnmower oper... See more

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Rated 5 out of 5 stars

A good experience with this company, only marred by the fact I had to pay an extra £15 to deliver to my Scottish central belt home. There should really have been no need for this. However fast servi... See more

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Rated 1 out of 5 stars

Order was placed on the basis that the website advised that the item was in stock. A few days later I took a call to say that the item was not in the UK but should arrive a 3 or 4 days. Nearly two lat... See more

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Rated 5 out of 5 stars

Communication was very good and delivery was on time. They built it up and checked it, even put the engine oil in and some petrol at no extra cost. I would use this company again.

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Rated 4 out of 5 stars

Perfect item as described with nice free gifts. Very well packaged. However, I had a delivery window of three working days and Saturday. (Wednesday to Saturday inclusive.) The website said 48 wo... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish. Firstly, great price on the website. I then get a call to be asked if I’d mind having the mower delivered the next day. Of course I did! Then when I had the... See more

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Rated 1 out of 5 stars

I cannot tell you how happy I am with the product because I haven’t received it . Despite being home both times it should have been delivered the product was taken back to depot saying nobody was hom... See more

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Rated 5 out of 5 stars

The tractor was very competitively priced with the trailer included. The ordering process was very easy and the delivery was prompt with great communications. The handover was very friendly and inform... See more

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Rated 5 out of 5 stars

Excellent service from start to finish. The chap that delivered my item went through its operation in great detail. Will definitely use again

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Rated 5 out of 5 stars

Brilliant service. Lee was great with delivery gave time to explain and was very professional 👍 back office were very efficient and kept me updated all the way 👍👍

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Rated 5 out of 5 stars

Easy to order, sales staff were great Bella was really good, delivered on time No problem whatsoever, well done

Rated 5 out of 5 stars

A very good and easy to use log splitter. Well constructed and splits with ease. A very good company to deal with and delivery was excellent. Highly recommended.

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Rated 4 out of 5 stars

Brought a multi tool and a lawnmower to get my business off the ground. Unfortunately after only a few uses the motor bogged down when the throttle was fully opened. Contacted Josh in customer care an... See more

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Rated 5 out of 5 stars

Easy to deal with, fast delivery, and good customer service, trailer for mower had a a hole in when delivered rang them up and they delivered a new one straight away

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Rated 5 out of 5 stars

Fantastic service! Got a phone call to arrange delivery and another call 1 hr before delivery. No waiting around all day. Delivered with care. Very competitive price.I would definitely recommend this... See more

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Rated 4 out of 5 stars

Just Lawnmowers were very easy to deal with. Sadly the lawn tractor has sat in the shed since delivery due to the hot weather and the grass not growing. I have given 4 stars as I have received no inf... See more

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Rated 5 out of 5 stars

Best price that I could find for the Honda Lawnmower, delivery driver was very friendly and helpful and arrived at correct time.

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Rated 5 out of 5 stars

Excellent service and prompt delivery of Stihl hsa 45 hedge clippers, very pleased, can recommend. John du Heaume.

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Rated 1 out of 5 stars

I purchased a Honda Lawnmower from Just Lawnmowers.co.uk in January 2025. It was a £1,400 purchase, so not a small amount of money for me. The mower arrived in good order and the delivery man was very... See more

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Rated 5 out of 5 stars

The person I spoke with on the phone was very helpful and had good knowledge of the product I was interested in. After a call I decided the unit I wanted and it arrived the next day.

Company replied


Company details

  1. Lawn Mower Store
  2. Garden Center

Written by the company

Just Lawnmowers is a website dedicated to supplying garden machinery and other power equipment to the UK market. We are a family business with 60 years experience in the horticultural and leisure business. We are very well qualified to offer you the consumer the best products that are available today from leading manufacturers including the likes of Honda, Stihl, Stiga, Mountfield & Atco. Our massive buying power and knowledge of these products allows us to offer you unbeatable deals. Our products are chosen for their quality, reliability and price. We are deeply committed to give you the best possible service at all times.

Just Lawnmowers - The UK's Number 1 Online Garden Machinery Superstore

Written by the company

We’re committed to you!
We have a longstanding commitment to treat all customers the way we want to be treated - with respect, support and kindness.
Exclusive Bundle Deals Available!
Check out our Exclusive money saving bundles. These are unique to Just Lawnmowers customers and offer incredible savings for multi product purchases.

Fast shipping!

Hassle-free returns!

The UK's Number 1!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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1-star

Replied to 54% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Poor after sale service …

The guy delivered the mower and the majority of my questions about the product, he said he didn’t know and only delivered them. Then it transpired they had forgot the instructions and they would be in the post that week. Two weeks later I contact the company and they would email a temporary copy. The file was so big I couldn’t make the guy realise I did not receive the pdf. Sent from his own email a second time I got the first page only. I emailed the company and did not receive a reply. I am now past the third week and still waiting and haven’t even used the mower. Very poor after sales service.

25 February 2026
Rated 5 out of 5 stars

Easy to order

Easy to order, sales staff were great Bella was really good, delivered on time
No problem whatsoever, well done

10 March 2026
Rated 5 out of 5 stars

ATCO GT38 special edition

Great experience. First time using just mowers. Great ride on at an amazing price. I’d highly recommend the start N go delivery and demo. Worth every penny. The delivery driver was brilliant and incredibly knowledgable. Overall a great experience. Again highly recommend.

9 March 2026
Rated 5 out of 5 stars

Why shop anywhere else?

I wanted to order a number of pieces of kit - from the initial phone call I made, to placing the order, to checking in with the team for delivery dates, it was all so simple and well executed.
A big mention to Bella in the office and Matt on deliveries who both ensured I was kept up to date and were both friendly and professional at the same time.

9 March 2026
Rated 1 out of 5 stars

Shocking Post Sale Service - Don't buy!

I purchased a Honda Lawnmower from Just Lawnmowers.co.uk in January 2025. It was a £1,400 purchase, so not a small amount of money for me. The mower arrived in good order and the delivery man was very helpful in setting it up. So far so good. However, half way through the summer season last year, the self drive function went to about half power and became almost unusable (after only 15 mows of use) - it's a heavy mower. Cut to today (March 2026) as this is the first day of needing it this year - and yes, I should have done this earlier but life got in the way - I notify Just Lawnmowers to the problem and ask for their advice/my options to get it sorted. It looked to me to be a cable that needed tightening only, so a possible cheap fix - but I'm not handy in the DIY department so would prefer a pro to deal with it. I filled out their online form and received a response from Josh Bignell quite quickly. However, it wasn't a friendly, empathetic or considerate note - just a message to essentially say that it's not their problem and that I need to take it up with my local Honda dealer - and that I need to ensure it's serviced regularly to satisfy the warranty. Zero useful help at all, and their attitude told me that they don't care about customers post sale. There was more back and fort between us re the warranty date etc. etc., but the bottom line here is, if you're considering Just Lawnmowers for a purchase, be aware that if anything goes wrong, they don't respond as you might want, expect or like. Personally, I wouldn't buy from them again.

19 March 2026
Unprompted review
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Ben
We are sorry you feel this way but looking back on the chain of emails we simply sought to get you back up and running in the most convenient and efficient way for you. Based on the fact the machine is now over a year old it would need a service to maintain the warranty and at that stage any faults could be rectified ready for the mowing season, if the faults were covered under the warranty that could be claimed at that stage which was all explained to you - it was not a case of fobbing you off it was simply giving sound practical advice.
Kind regards, Stuart
Operations Manager - Just Lawnmowers

Rated 2 out of 5 stars

Having purchased a lawn mower that…

Having purchased a lawn mower that stopped working well inside the warranty period, it took me three weeks to get them to accept the warranty liability.
I was left to find my own packaging material for the return and make myself available for a whole day for the lawn mower to be collected.
Will I use them again mmm I don't think so.

18 February 2026
Rated 5 out of 5 stars

Good website and speedy delivery.

Good website and speedy delivery.

16 February 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi Steve,

Thank you for the five-star feedback. We are pleased that you enjoyed using our website and that our speedy delivery met your expectations. We appreciate your business and look forward to assisting you again at Just Lawnmowers!

Thanks,
Harry
Just Lawnmowers

Rated 5 out of 5 stars

Lawnmower was exactly as described…

Lawnmower was exactly as described prompt delivery very happy

6 March 2026
Just Lawnmowers logo

Reply from Just Lawnmowers

Hi,

Brilliant to hear! There is nothing better than your new mower arriving exactly as expected and being ready for action. We hope it makes light work of your lawn this season. Thank you for choosing us, and happy gardening!

Thanks,
Harry
Just Lawnmowers

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