MP

Mr P

United Kingdom

Reviews

Review of Bluebella

Review of Reiss


Rated 1 out of 5 stars

My order didn’t turn up and I was told…

My order didn’t turn up and I was told it would be best to reorder which I had to do. Fortunately the items were still available.

17 December 2025

Reply from Reiss

Hi Mr P,

We’re really sorry for the trouble with your order. We’re taking your feedback on board to improve our delivery process and make things smoother for our customers in the future.

The Reiss Team.

Review of Just Lawnmowers


Rated 5 out of 5 stars

Mountfield tractor - what a great customer experience …

The tractor was very competitively priced with the trailer included. The ordering process was very easy and the delivery was prompt with great communications. The handover was very friendly and informative and we got a real sense of customer service. Overall 10/10 so would highly recommend.

12 August 2025

Reply from Just Lawnmowers

Hi Gary,

It's great to hear that we gave you a free trailer when you bought the tractor - we think this is quite a good offer so we do appreciate your comments! Glad to hear the demo and handover went well and that you would recommend us, thanks again.

Kind regards,
Helen
Just Lawnmowers.

Review of Bluebella

Review of Jefferson Calor Gas


Rated 5 out of 5 stars

Very impressive service

What a great service - a near immediate response to my email, easy ordering and advice on set up plus next day delivery and a very courteous and helpful installation. Pricing was very competitive so could not have been better. Well done!

14 November 2023
Unprompted review

Reply from Jefferson Calor Gas

Thank you for your review. Our priority is Calor Gas, it is our dedication to the Brand & Products, to swiftly Supply Gas Cylinders competitively to their Customers.

Review of Naughty Knickers


Rated 5 out of 5 stars

Perfect customer service to resolve an issue

Such great customer service when we had an issue with a swimsuit. We received a very fast response, were updated on the discussions NK was having with the manufacturer and a replacement was promptly arranged. Sarah from NK could not have done more or been more friendly and communicative. They managed to turn an issue with a designer product into a very positive consumer experience! Nice work NK. :)

9 November 2023
Unprompted review

Review of A & C Pumps Ltd


Rated 5 out of 5 stars

A&C supplied a sewage pumping station…

A&C supplied a sewage pumping station for our rennovated coach house. The quality of the product was first class - industrial quality engineering and great value for money. Unbelievable fast delivery and superb support from Darrel who helped me to select the right product and advised on the installation and additional accessories required. Faultless, friendly and VFM. Thank you!

14 August 2023
Unprompted review

Reply from A & C Pumps Ltd

Thank you, Mr P., for your kind words! We're glad you're happy with our products & service. We look forward to working with you in the future!

Review of Classic & Sports Finance

Review of Hammonds Furniture


Rated 1 out of 5 stars

Do not use this company - a truly awful customer experience

I recommend never using this company! We ordered furniture for two bedrooms with a fitting date confirmed for the end of November 2018. The work is still not complete and they are now proposing 28th May to finish the installation - a delay of six months in addition to the original lead time!

During this time we have constantly had to chase Hammonds. They rarely respond, pass the case between so called customer care representatives who share email addresses and they seem to have a complete disconnect between their customer facing teams, fitters and materials departments.

There is a total disregard for the customer once the deposit and second payment have been taken. The quality of the furniture is OK apart from the drawers which are flimsy. The carcasses are chipboard and quite weak but end up being covered so I suppose most customers would not notice.

We have had the worst customer experience having spent nearly £14,000 with Hammonds. We have been offered compensation but all we wanted was the job done on time with an element of ownership from Hammonds to resolve the various issues.

I will definitely not use them again for my remaining bedrooms.

12 April 2019
Unprompted review

Reply from Hammonds Furniture

Hello,

I'm terribly sorry to hear you're unhappy with your furniture and the service you received. I would like to look into this further to see why this has happened and can assure you that someone will be in touch shortly. Apologies again, Cathy from the online team