MSP - Motorcycle Spare Parts Reviews 14,165

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, quick delivery, and the high quality of the products received. Many appreciate the detailed parts diagrams and the helpful, knowledgeable staff, making it easy to find genuine and often hard-to-find spare parts for various motorcycle models. The overall ordering process is consistently described as smooth and efficient, with many consumers highlighting the fast shipping and clear communication regarding their orders. However, some customers also noted issues with delivery times, with a few experiencing delays or receiving incorrect parts. There were also occasional mentions of packaging concerns for easily damaged items and some dissatisfaction with customer service responses regarding order amendments or missing items.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping and quick... See more

Product

Users describe positive interactions with the product. Many customers appreciate the detailed parts diagrams,... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and... See more

Order

Clients share positive opinions on order. Many customers praise the ease of ordering, quick delivery times,... See more

Based on these reviews

Rated 5 out of 5 stars

The service provided is first rate. So much so I prefer to use this motorcycle parts supplier than UK suppliers. Postage is quick and notification is clear and back order parts arrive quicker. I... See more

Rated 5 out of 5 stars

MSP is a life saver! First, there are detailed parts diagrams that are extremely helpful when finding the exact, correct, part needed. The prices are very fair, and the parts arrive quickly. Questions... See more

Rated 5 out of 5 stars

I ordered a bulk shipment of parts for my kawasaki Z1000sx and I'm very pleased with the customer service, my order included fairings, brackets and a lot more. Yes, it took a bit longer than expecte... See more

Rated 5 out of 5 stars

First time using MSP and I was sceptical as I was ordering some oddball bits, but they did exactly as promised and delivered promptly. Could not fault them and I will place more orders in the futur... See more

Rated 5 out of 5 stars

Great experience buying from this company. After being let down by another suppliers rubbish parts, I ordered some O ring gaskets for the valve covers on my Yamaha XVS100 Dragstar. They were delivered... See more

Rated 5 out of 5 stars

So easy to deal with now ordering everything from MSP ,now the uk is out of Europe (Scotland did not want to leave)things are a lot more complicated.so glad everything is calculated vat post ect so wh... See more

Rated 5 out of 5 stars

I desperately needed a stock indicator, I had tried dealers in the UK but the part was on back order (8 weeks) MSP came up on a Google search and they had it in stock. Fantastic service, super quick... See more

Rated 5 out of 5 stars

Absolutely brilliant parts suppliers. I purchased an entire new clutch for my 1997 Suzuki Bandit 600 that consisted of a new oil pump gear for the back of the clutch basket, a new clutch basket,... See more

Rated 5 out of 5 stars

Couldn’t be happier with my order/experience with MSP. Placed the order and noticed there was one item that was out of stock, which would’ve held up the whole order, however the guys as MSP were sup... See more

Rated 1 out of 5 stars

Ordered some hoses for Suzuki on 19th September. Order delayed as no stock. Now 28th October and despite emailing customer services have had no response what so ever from company. Latest order status... See more

Company replied

Rated 5 out of 5 stars

This MSP Team has been quite exceptional!! I was hesitant to purchase a motorcycle part that it seemed no longer existed in new condition--anywhere on the internet but MSP. After writing to confir... See more

Rated 5 out of 5 stars

Five stars because the prices of the parts are very competitive with the same items in the uk. The parts are all genuine and packaged well and arrive on time and as scheduled in their delivery predict... See more

Rated 5 out of 5 stars

After I made my first order from MSP, I was a bit frustrated that my order is not shipped and that I do not have any updates. After contacting customer service I realized that one product was out of s... See more

Company replied

Rated 2 out of 5 stars

Every thing was fine untill easily damaged parts turned up in a jiffy bag. Not only where the parts easily damagable they are one of the most accurately manufactured parts in the engine. So even if th... See more

Company replied

Rated 5 out of 5 stars

If you're looking for a spare part for a historic motorcycle and can't find it here, you're in a bad position. I ordered it on Tuesday night, lying under the bike, and on Saturday it was in my letter... See more

Rated 5 out of 5 stars

I'm happy if the part is in stock the shipping is fast and enough information about the package honestly the best side for bikes like it literally has everything thing i need this is a dream come true... See more

Rated 5 out of 5 stars

MSP had a new old stock part that I couldn't find anywhere else. They quickly and politely replied to a question I had via e-mail, and their prices for parts that *were* available elsewhere were bett... See more

Rated 5 out of 5 stars

They always have any part I need for my 2006 Honda XR 125 in the UK. When I bought a wrong part, they allowed me to send it back and refunded me the price difference, and also they sent me the righ... See more

Rated 5 out of 5 stars

Excellent service with full tracking and full explanation when my parcel got stuck at customs for a week even so it was still a quick delivery considering we’re it came from. The product was Yamaha oe... See more

Rated 5 out of 5 stars

I ordered some spare parts for my 2008 KTM but since there was a long waiting time (KTM's fault, not MSP) I cancelled the order and got a refund within a day with apology from MSP and it wasn't... See more

Rated 5 out of 5 stars

After exploring all Australian Ducati suppliers and there ludicrous mark ups its an absolute delight to find and deal with MSP, Reasonable prices even given exchange rate and import duty. Quick and re... See more

Rated 5 out of 5 stars

Got everything I needed for my bike. MSP have been very professional. I was waiting for one missing item from my order, I didn't actually think I would get this, but they fulfilled this quickly after... See more

Rated 2 out of 5 stars

I bought a connecting rod kit for my Husaberg FS 650. Shipping was smooth and fast. However, the connecting rod kit arrived unpacked inside the box. The rod, needle cage, pin, and all the bearing need... See more

Rated 5 out of 5 stars

Easy to use with fair prices. Keeps you up dated on availability and how long until they receive the parts from manufacturer, giving you a time line for receiving them. Excellent communication with... See more

Rated 5 out of 5 stars

Great service, I ordered a new packing base for my honda cbf1000 and found the best price on MSP. Wasnt sure at forst until I looked on trustpilot. My experience has been good with regular status upda... See more

Rated 5 out of 5 stars

Great company to buy from. Brilliant that you can view the components down to the smallest washer or shim. Very reasonable postage cost. Thank you MSP.

Rated 5 out of 5 stars

Great service, very responsive and helpful. Competitive prices on motorcycle parts. I'd like to see lower postage cost, but I guess that's largely outside of their control.

Rated 5 out of 5 stars

They pick the phone up right away, straight forward policies, and pleasent employees! Prices are as they are everywhere else cca... Never easier to refund/cancel an order Highly reccomend

Rated 5 out of 5 stars

BEWARE BEWARE. THEY WILL QUOTE YOU A PRICE AND THEN YOU WILL RECEIVE AN IMPORT TAX OF 50%-60% OF THE COST OF THE ITEM. THE COURIER WILL COLLECT THE FEE UPON DELIVERY. DO NOT ORDER FROM THESE CROOKS.... See more

Company replied

Rated 5 out of 5 stars

Found a KTM I couldn't find anywhere else at a honest price, shipping was extra fast. Very happy and just placed another order today for something else...

Rated 5 out of 5 stars

The site is extremely user friendly and accessible. More so the mngt of parts delivery is clear and trackable. The last experience of having to amend my order AFTER confirming payment was excellen... See more

Rated 1 out of 5 stars

People, do not trust this website. They lie about your order. First, they say it has been shipped, then that it hasn’t been shipped, and later that it’s no longer in stock, even though it was listed a... See more

Company replied

Rated 5 out of 5 stars

I've made two separate orders from MSP. OEM parts, delivery was fast, prices are fair. No complaints and I will most definitely keep using MSP.

Rated 5 out of 5 stars

I was concerned to buy parts online because i dont know much about motor parts, but the purchase went really well and the whole process was smooth. If i can do it, anyone can! Will reccommend you to a... See more

Rated 5 out of 5 stars

I spent ages looking for a couple of new valves for my Suzuki 650 Bandit. I was working on a budget. Local shops were nearly twice the price of MSP. Decided to buy from MSP. The delivery was very quic... See more

Rated 5 out of 5 stars

Ordered a part for my 2005 R6 which I couldn’t find anywhere else ordering was Simple delivery was quick part fitted perfectly so very happy

Rated 5 out of 5 stars

I have ordered many items for my older 1997 Honda cr250r. They have all been oem parts. The items always arrive too. Customer service, and communications have been fantastic. All emails I have sent h... See more

Rated 5 out of 5 stars

Was looking for spares for my 2001 Suzuki SMX 50 im restoring and couldn't find any bearing and seals to rebuild the engine. Looked on MSP and they had everything i needed for a good price, was packed... See more

Rated 5 out of 5 stars

Despite delays, the team always responded. Parts are genuine and cheaper than at the casual dealer. I can only encourage them to continue as good, and I recommend MSP !

Rated 5 out of 5 stars

had some excellent service from MSP! Emails were answered immediately and they gave great advice on how to get me out of a tight spot. Thanks, Milan!

Rated 1 out of 5 stars

I ordered parts and the website stated 7 to 10 days, 12 days later and I’m still waiting with no update from MSP. UK phone number doesn’t work just a recorded message which takes forever. IMHO poor cu... See more

Company replied

Rated 5 out of 5 stars

found exactly what i was looking for a reasonable price. the blow up drawings are very handy to have because some sites do not provide these anymore

Rated 5 out of 5 stars

Always had the parts I needed in stock. Four different bikes. Recommend to anyone who needs parts. Will continue using MSP for any parts I need.

Rated 5 out of 5 stars

Ordered parts for my Honda VFR800. Website is easy to use, with a large selection of parts. Order arrived within a week. Excellent service.

Rated 5 out of 5 stars

Was able to order some missing screws for a '98 Suzuki RMX, and the whole process was great, easy to find the parts, order and the delivery all went great.

Rated 5 out of 5 stars

Constantly updated on when my parts were in stock and when they weren’t, top class delivery times as well!

Rated 5 out of 5 stars

A wonderful website with clear descriptions, good selection of high quality products and wide range products for different motorcycles. I was also in contact with very serviceminded staff and got m... See more

Rated 5 out of 5 stars

I'm satisfaction with contact MSP . I will continue to buy a more parts from the MSP company. Perfect online shop and professional team ⭐⭐⭐⭐⭐

Rated 5 out of 5 stars

Part fitted perfectly and arrived in the time it was supposed to. Gives me confidence for the next renovation job I have planned. Thanks MSP

Rated 1 out of 5 stars

FedEx have had my package for 3 days at their distribution centre in thetford. No explanation, nothing. I suggest you use a more reliable courier!

Company replied

Rated 5 out of 5 stars

It was so easy to find the product I needed and order. Payment was straight forward and delivery was fast and delivery time was well communicated

Rated 1 out of 5 stars

I order two times, per order always a problem with DHL from Holland to Germany. per order 4-6 weeks with emails back and forth. Its tiring,and cost a lot of nerves. I'm finished,never again!! But I... See more

Company replied

Rated 5 out of 5 stars

Ordered a part for my 04 R6 from them on Ebay and cannot fault them. Even when we had issues with Evri (shock), they did their best to resolve it on their end. Will absolutely use them again

Rated 1 out of 5 stars

This place is a joke, ordered something that originally said was in stock, after I paid it said it was going to be to them in 5-7 days…chop it up to oh looks like it’ll take a week not bad. it’s been... See more

Company replied

Rated 2 out of 5 stars

Wrong part supplied, little to no help from customer services. Felt I wasn’t being listened to

Company replied

Rated 5 out of 5 stars

Easy to find exact part on website and order. Quick shipping with constantly updated tracking.


Company details

  1. Motorcycle Shop
  2. Motorcycle Parts Store

About MSP - Motorcycle Spare Parts

Information provided by various external sources

MSP - Motorcyclespareparts.eu is your online address for original Motorcycle Spare Parts of Aprilia, Derbi, Gilera, Honda, Kawasaki, Moto Guzzi, Piaggio, Suzuki, Vespa and Yamaha.

Online mission
MSP seeks to offer the biggest selection in genuine spare parts and accessories for motorcyclist worldwide. Through our online parts catalog we offer you an easy and fast shopping experience.

Companyprofile
MSP is an international, young and dynamic company that is specialized in online sales of genuine motorcycle spare parts and accessories. MSP exclusively sells original motorcycle spare parts and accessories of Honda,Kawasaki,Suzuki and Yamaha.

Assortment
We have access to more than 3.5 million spare parts, accessories, apparel, merchandising, etc related to motorcycles. Thanks to our international network and the years of experience in this market, we can get almost any kind of motorbike part you are looking for.

MSP - Motorcyclespareparts.eu

Written by the company

3.5 million genuine NEW spare parts!
Safe & fast delivery to over 145+ countries with DHL
Motorcycle Parts From Europe's Number 1
Order your parts VAT FREE outside the EU
Trading for over 50 years

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

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1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Original parts

Original parts, quick delivery, easy to find the right part through extensive and easy to use list of motor cycles (brand, type, year) and clear drawings with all parts.

19 March 2026
Rated 2 out of 5 stars

Wrong part supplied

Wrong part supplied, little to no help from customer services. Felt I wasn’t being listened to

19 March 2026
MSP - Motorcycle Spare Parts logo

Reply from MSP - Motorcycle Spare Parts

Hello Mr. Kirrane,

You have ordered a fuel hose with us.
We have delivered the part that you have ordered with us.

We had good contact through the mail and we have answered every email you have sent us the same day.

We double checked with our supplier not two, but three times especially for you.

We have also explained to you that you have ordered the wrong part.
And we have told you that the correct part number is 59010451A.
But unfortunately, this part is no longer available.

We're really not sure why you think we're of no help.
Just because the correct part is no longer available, doesn't we we are of no help.

You have been helped accordingly.
We are unsure what more you expect from us.

MSP-Team.

Rated 5 out of 5 stars

MSP is a life saver

MSP is a life saver! First, there are detailed parts diagrams that are extremely helpful when finding the exact, correct, part needed. The prices are very fair, and the parts arrive quickly. Questions are answered immediately. The salespeople are very knowledgeable, friendly and helpful. I am glad I found this company!

19 March 2026
Rated 5 out of 5 stars

MSP - Go to parts supplier

The service provided is first rate. So much so I prefer to use this motorcycle parts supplier than UK suppliers.
Postage is quick and notification is clear and back order parts arrive quicker.
I would order more if we weren't restricted by customs duty costs.
Great service.

5 March 2026
Rated 5 out of 5 stars

Very good customer service 11/10

I am very happy with the costumers service. Definitely would buy from them again. I had a problem where I paid with PayPal and they didn't get the order but then I wrote an email to them explaining my situation and with proof of payment and a day after that I got the confirmation that they received my payment and will send the request parts. Should come on Friday so I am very pleased with MotorcycleSpareParts.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Buy with confidence

Great company to buy from. Brilliant that you can view the components down to the smallest washer or shim.
Very reasonable postage cost.
Thank you MSP.

9 March 2026
Unprompted review

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