Wrong part supplied
Wrong part supplied, little to no help from customer services. Felt I wasn’t being listened to
Reply from MSP - Motorcycle Spare Parts
Hello Mr. Kirrane,
You have ordered a fuel hose with us.
We have delivered the part that you have ordered with us.
We had good contact through the mail and we have answered every email you have sent us the same day.
We double checked with our supplier not two, but three times especially for you.
We have also explained to you that you have ordered the wrong part.
And we have told you that the correct part number is 59010451A.
But unfortunately, this part is no longer available.
We're really not sure why you think we're of no help.
Just because the correct part is no longer available, doesn't we we are of no help.
You have been helped accordingly.
We are unsure what more you expect from us.
MSP-Team.
