First time using MSP and I was sceptical as I was ordering some oddball bits, but they did exactly as promised and delivered promptly. Could not fault them and I will place more orders in the future. Perfect transaction all round.
Used Tyreleader before several times and will do again. The tracking wouldn't work with DPD after I'd been notified it had left the warehouse, but the tyre arrived, so no big deal. Overall a very good and hassle free transaction any time I've bought from them. Keep it up.
I ordered a product from Tadhg online which was promptly delivered, however it turned out to be incorrectly listed and not the item I had purchased. I rang them up and they could not have been better on the phone and arranged for the item to be collected and I was then refunded with the minimum of fuss. These things happen and it was no big deal, but it gives you a insight with how good a company is when they have to deal with situations like these when they arise. So for that reason, although things didn't work out this time I would have no hesitation in dealing with them again.
13 January 2024
Reply from Tadhg O'Connor Ltd.
Hi Evan,
Thank you for taking the time to share your feedback with us. We sincerely appreciate your understanding and positive outlook, especially when faced with a situation like this. We're glad to hear that our team was able to assist you promptly and efficiently.
It's customers like you who recognise the efforts we put into resolving issues that truly make a difference. We understand that mishaps can occur, but it's the way we handle them that sets us apart. Your kind words inspire us to continue providing excellent service.
We'd like to mention that reviews like yours mean a lot to us, as they highlight the positive experiences customers have had. It's true that many people tend to share negative experiences more often, so your feedback is especially valuable.
We look forward to serving you again, and please feel free to reach out if you have any further questions or if there's anything else we can assist you with in the future.
Good communication from the company with accurate tracking information. Have used Fastway before and will do again.
16 January 2024
Reply from Fastway Ireland
Hey there, We're thrilled to hear that our delivery service was efficient and met your expectations. At Fastway, we strive to provide swift and reliable deliveries to ensure customer satisfaction. We hope to deliver more of your parcels soon, in the near future. Best Wishes, Your Fastway Customer Care Team
Good easy to navigate website. Could see the part I needed was in stock, ordered it online and picked up in the afternoon. Can't fault the service and will be using them again when required.
Great communication and fast delivery. It would be nice to know that the conversion rate from sterling is only estimated before the final point of sale though.