Chancellors - Surbiton Reviews 178

TrustScore 4.5 out of 5

4.7

1-5 St Mark's Hill, KT6 4LH Surbiton, GB


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Rated 5 out of 5 stars

David and Nicholas personally commuted into seeing we get the flat we wanted on a timely and efficient manner! Thanks a lot guys !

Company replied

Rated 5 out of 5 stars

It was a pleasure dealing with David Airs who gave me regular updates on the progress of the sale of my property. In the interim, no request was any trouble and he was always happy to help. Than... See more

Company replied

Rated 5 out of 5 stars

Estate agent very responsive and helpful to organise a viewing, provide detailed property information and to negotiate the price on our behalf - all at very short notice. Everything you expect and mor... See more

Company replied

Rated 5 out of 5 stars

The agent I was assigned to David Airs was brilliant! He was approachable, friendly and competent. . It was my first time selling a property and he took all the anxiety/nerves I had away.... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Written by the company

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Contact info

  • 1-5 St Mark's Hill, KT6 4LH, Surbiton, United Kingdom

  • 020 8390 7033

4.7

Excellent

TrustScore 4.5 out of 5

178 reviews

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Rated 5 out of 5 stars

Excellent and professional service from Gavin Gordon!

Excellent service and communication from Gavin Gordon. He is always professional. He was very patient when showing us around the property. We found him to be honest in his approach and clear as to what was expected from the transaction which enabled us to make a clear and informed offer. We didn't feel as if we were having the "wool pulled over our eyes" so to speak which was very much our experience of the other agencies that we dealt with previously.

7 November 2022
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Reply from Chancellors - Surbiton

Hi Mahendree, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Gavin was very polite and helpful over…

Gavin was very polite and helpful over the phone and during the viewing. It was very quick and easy to arrange the viewing with him.

3 November 2022
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Reply from Chancellors - Surbiton

Hi Sima, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Helpful and friendly

Gavin was really helpful with our search and much friendlier than some other estate agents that we have dealt with recently.

3 November 2022
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Reply from Chancellors - Surbiton

Hi Ms Tucker, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

friendly approach and very helpful in…

friendly approach and very helpful in finding us more potential properties to view.

2 November 2022
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Reply from Chancellors - Surbiton

Hi Ollie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Sale of flat - Hollie Hennessey

Hollie Hennessey was a new starter at the Surbiton branch of Chancellors. She struggled a little bit when she first took on the property (due to what appeared to be an understandable lack of training) but has since managed to sell our flat in good time and at a decent price.

1 November 2022
Rated 5 out of 5 stars

I have had a good rapport with Gavin…

I have had a good rapport with Gavin who works at the Surbiton Branch for a long time and he has provided me with excellent service. Hoping he will help sell my studio flat in Surbiton in the very near future.

28 October 2022
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Reply from Chancellors - Surbiton

Hi Mo, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Personable

Despite a change of management at the Surbiton branch I still received a personal, competent and professional service in the marketing and potential sale of my property. A special mention to Hollie who was always courteous, responsive and proactive in all my dealings with her. Gary Harris

22 September 2022
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Reply from Chancellors - Surbiton

Thank you for leaving us this great review Gary, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

prompt service

27 October 2022
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Reply from Chancellors - Surbiton

Thank you for leaving us this great review Grovehall Ventures, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars
Chancellors - Surbiton logo

Reply from Chancellors - Surbiton

Hi Mrs Alkhatib, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

I really liked the flat

I really liked the flat, and my family was very well taken care of by Gavin.. tks

20 October 2022
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Reply from Chancellors - Surbiton

Thank you for leaving us this great review Mrs Dos Santos, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Rated 5 out of 5 stars

Hollie Hennessy - Superstar Agent

I’ve been genuinely stunned at how helpful Hollie and her colleagues have been in arranging my sale. It’s been Hollie handling most of my affairs, and to say she goes the extra mile is an understatement. She’s helped out with some really complicated issues that go way beyond what you normally expect from an agency, and she is clearly excellent in managing the buy side. I would recommend in the strongest possible terms.

18 October 2022
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Reply from Chancellors - Surbiton

Thank you David for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Rated 5 out of 5 stars

Excellent Service and great…

Excellent Service and great communication!!

4 October 2022
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Reply from Chancellors - Surbiton

Hi Mr Pisciotti, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Property Rental

I called Chancellors Surbiton about letting out a property. Gavin was the person who picked up the call and I am so glad he did.
Gavin comes across as a very helpful (always cheerful) and knowledgeable person. Someone you don't mind picking up the call and speaking to, because he has such a welcoming nature about him. He's definitely a positive asset to Chancellors!

2 October 2022
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Reply from Chancellors - Surbiton

Hi Miss L Morton, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Rated 5 out of 5 stars

Marzaan was a pleasure to work with and…

Marzaan was a pleasure to work with and found us a rental on short notice!

Even with me pestering due to short time frame to move he handled very well and followed up with the landlord to ensure that things were done on time.

Stressful time come to an end!

Thanks brother for the efforts!

10 June 2022
Rated 5 out of 5 stars

Excellent

Excellent
All members of staff we dealt with were friendly, helpful and informative. When there were potential issues with properties we wanted to view all staff helped to alleviate any issues.

12 May 2022

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