GetAgent logo
Visit website

GetAgent Reviews 9,212

•
TrustScore 4.5 out of 5

4.7

Real Estate Agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional yet friendly approach, making interactions pleasant and informative. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized advice and the absence of pressure. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick responses and timely follow-ups. However, some customers also noted issues with unwanted outbound calls and emails after providing their contact details, despite expressing a preference not to be contacted immediately. A few people mentioned that the recommended agents sometimes did not align with their specific property type, leading to wasted time. Additionally, some reviewers were not happy that the company's fee was added to the estate agent's commission, potentially increasing their overall costs.

What people talk about most

Staff

Consumers consistently find staff to be helpful, friendly, and professional. Many reviewers praise specific... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpful and... See more

Service

Clients share positive opinions on service, highlighting its usefulness and efficiency. Many reviewers... See more

Customer communications

Reviewers mention positive feedback about contact. Many customers appreciate the quick response times, with... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently report immediate and quick... See more

Based on these reviews

Rated 5 out of 5 stars

Liz John gave me a call shortly after registering with GetAgent. She was very informative and gave some good advice moving forward. She followed this up with an email containing some links to further... See more

Rated 5 out of 5 stars

Quick responses and easy to use. Dan called almost immediately, was super helpful and made what is typically a very stressful process feel simple. Friendly approach and didn't feel pressured. Thank yo... See more

Rated 5 out of 5 stars

Bradley was so helpful today. He was able to direct me to suitable sites which I would never have even considered if I was handling everything by myself. Thanks to him I am happy with how the experien... See more

Rated 5 out of 5 stars

Elizabeth John from GetAgent was friendly and informative. I received good advice on the top rated agents in my area and promptly received phone calls from the agents after she had contacted them on m... See more

Company details

  1. Real Estate Agency

Written by the company

Choosing an estate agent shouldn't be a gamble! We use data to find you the best agents to sell your home. Compare performance and fees quickly and easily. All for free!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Not impressed !!

I went on GetAgent to see if I could get a shortlist of Agents, which I did see.
Within minutes, I received a phone call which I listened to. (It was a one sided conversation with Xavier talking (sounded like reading from script).
Then I received 3 emails thanking me for requesting Valuations. (I did not request ANYTHING!).
This is not good business strategy and I for one, will NOT be visiting GetAgent again.
If I could rate 0, I would.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Liz John

Liz John, gave very helpful advice and followed up by contacting the agents for us. Recommended.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and Informative

Chloe Maltby was very helpful by connecting us with an estate agent as well as providing suggestions on what types of questions to ask when talking with an agent.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Chloe M was very helpful and informative and also empathetic to my situation - she understood how overwhelming selling a house can be - thank you

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Beth was so pleasant and polite

Beth was so pleasant and polite. She discussed various options with me and gave sound advice concerning my property. She followed up our telephone conversation with an email providing further information. She was also very knowledgeable about selling property.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Searched for estate agents on google…100%

Searched for estate agents on google used these guys out of interest. Was struggling to find a buyer for my home.
5 minutes later 1 call
8 minutes later 2nd call
25 minutes later 3rd call
All from top agents
All unexpected as well😂
A guy called KAMEL DOUIB was my contact.
I can only thank this guy’s parents,his service was impeccable to say the least
Well mannered
Well spoken
Well educated
Well explained
Even a thank you email of his own back to thank me.
If everyone acted like this. Wheels would turn easier

14 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look