Worldstream - Solid IT. No Surprises. Reviews 261

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and customer support, highlighting the staff's helpfulness, professionalism, and quick response times. Many consumers appreciate the human touch in their interactions and the dedication shown in resolving issues, often noting the advanced technology and reliable infrastructure. However, some customers expressed dissatisfaction with mandatory KYC verification processes, especially those with long-standing accounts, finding it unprofessional and burdensome. These individuals felt their history with the company was not considered, leading to a frustrating experience.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the great and fast support, noting... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the support team... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the support team for being fast,... See more

Response time

People report positive experiences with response times. Customers consistently praise the speed and... See more

Technology

Clients share positive opinions on technology, consistently praising the technical expertise and support.... See more

Based on these reviews

Rated 5 out of 5 stars

I recently needed to upgrade our servers, and the experience with Worldstream's TechCare team was outstanding. Alex handled everything with remarkable efficiency and flexibility, proceeding with the... See more

Company replied

Rated 5 out of 5 stars

Worldstream is actually awesome and helps when Canadian servers are to costly plus gets me a nice connection and reliable system. I would suggest hiring them for Co-location or other things server rel... See more

Rated 5 out of 5 stars

Worldstream is one of the best server providers we've had the pleasure to work with. Professionalism, quality, and prompt feedback on any questions. A willingness to help in any situation. Our server... See more

Rated 5 out of 5 stars

We have few racks with them, every-time when we sending a support request , they are helping us , within a few minutes to response, sometimes even for free, their prices are the best as well. Highl... See more

Rated 1 out of 5 stars

NOT RECOMMENDED, Alert Scam I would like to formally express my serious concerns regarding your company’s policies and recent service experience. First and foremost, I find your KYC requirements ex... See more

Company replied

Rated 5 out of 5 stars

I've used many dedicated server providers, and Worldstream is definitely the best, both in service and support. It's not the cheapest, no, but the excellent service they provide makes it worth every p... See more

Rated 5 out of 5 stars

My overall experience with Worldstream has been excellent. From the beginning, your team has been very patient, supportive, and professional. Even when I faced some payment delays, your communic... See more

Rated 5 out of 5 stars

Great service and competitive prices. Friendly and prompt support (less than 15 min to reply) which you rarely see nowadays. Highly recommended if you need a reliable service.

Rated 5 out of 5 stars

I sincerely want to thank Worldstream technical support. It was their prompt actions and assistance that allowed us to counteract the server hacking attempt in time. All data is saved, the attempt to... See more

Rated 5 out of 5 stars

I highly recommend Worldstream.com! Their technical support is in a league of its own. They demonstrated incredible patience and a pragmatic approach, helping me solve my problem quickly and without s... See more

Rated 5 out of 5 stars

they are super helpful , super fast , always here to help , explain everything in details . trying to find what best solutions for you at best cost. I'm really happy with WorldStream , simply they a... See more

Rated 5 out of 5 stars

Worldstream has great support and they respond in a timely matter no matter what the issue is. It is rare to find this kind of dedication to the customer and that has been greatly appreciated througho... See more

Rated 5 out of 5 stars

I’ve worked with many dedicated servers, but none have matched the quality of support I’ve experienced with Worldstream. Their service truly stands out

Rated 5 out of 5 stars

the server I had for almost 1 yr was great , super fast and never had any problems with downtime would recommend them very highly , and would get 1 again , if I ever needed it

Rated 5 out of 5 stars

Had a problem with my server which was solved very quickly. Fast and experienced support even at 22:00. The servers are stable, fast and not very expensive.

Rated 5 out of 5 stars

Randy saved my business on a Saturday evening Today I experienced what exceptional customer service truly means. My VPN service with 19,000 active clients went completely down on Saturda... See more

Rated 5 out of 5 stars

Excellent technical support service. I have been using them for 2 years now and shall continue to do so. Great for company growth

Rated 5 out of 5 stars

Great and fast support. Even for special requests like upgrading 3 drives one after another to upgrade a storage pool.

Rated 5 out of 5 stars

Excellent infrastructure / server provider. All operating tip-top, plus their customer support responds in minutes, even on Sunday evenings and in holiday season. I'm a customer for years and am ce... See more

Rated 5 out of 5 stars

Worldstream support has been consistently great throughout the years we've worked with them. They respond and follow-up to raised issues within minutes of opening the tickets, then quickly provid... See more

Rated 5 out of 5 stars

We have been using Worldstream dedicated servers for almost 3 years now. Support is amazing, and the quality of the service too (almost 100% uptime).

Rated 5 out of 5 stars

Reliable and cost-effective infrastructure that meets even the most demanding requirements. The fastest and most knowledgeable support team we've encountered with any hosting provider. Outstanding val... See more

Rated 5 out of 5 stars

had a very positive experience with Worldstream. The support team was fast, clear, and professional. They handled my request efficiently and even granted a payment extension without any service int... See more

Company replied

Rated 5 out of 5 stars

I am extremely satisfied with your server services, especially your excellent IPv6 support. Thanks to your advanced DDoS protection, I enjoy a seamless and secure experience. Your technology and custo... See more

Rated 5 out of 5 stars

After many years of experience with hosting providers across the USA, Asia, and other regions, I can confidently say that Worldstream stands out as the best hosting company I have ever worked wi... See more

Rated 5 out of 5 stars

Amazing Support, very fast and clear responses and their phoneline is 24/7 open. Highly recommend

Rated 5 out of 5 stars

We’ve been working with Worldstream for many years now, and our experience has consistently been excellent. Most recently, during a very critical holiday period, their team went above and bey... See more

Company replied

Rated 5 out of 5 stars

I have been renting dedicated servers from Worldstream for over four years, and throughout this period, I have consistently experienced top-quality service, outstanding reliability, and highly pro... See more

Rated 5 out of 5 stars

Randy was excellent in assisting with clear answere and looking into alternatives for my issue great customer support

Rated 5 out of 5 stars

Hello,I have tried many providers for my Forex trading and honestly Worldstream is the best from all of them hands down.Support is great and fast,always here to help with anything you have.Thank you g... See more


Company details

  1. Computer Consultant

Written by the company

Worldstream is a Dutch cloud infrastructure provider with its own data centers and its own network in Europe. Since 2006, we design, build, and manage IT infrastructure for organizations that require control, transparency and predictability. Worldstream delivers dedicated servers, private cloud, and hybrid infrastructure solutions for mission-critical workloads. By keeping the infrastructure chain in-house, from data centers and network to hardware and 24/7 support, Worldstream provides organizations a solid, transparent, and predictable foundation for modern IT environments. No lock-in. No hidden costs. No surprises.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

261 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I highly recommend Worldstream.com

I highly recommend Worldstream.com! Their technical support is in a league of its own. They demonstrated incredible patience and a pragmatic approach, helping me solve my problem quickly and without stress. The speed of their response was impressive. Absolute professionalism!

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Super fast response

Super fast response, patient and professional support.
They manually reinstalled Ubuntu with RAID-0 per my request.
Very satisfied!

14 August 2025
Unprompted review
Rated 5 out of 5 stars

superfast reply , super fast help

they are super helpful , super fast , always here to help , explain everything in details . trying to find what best solutions for you at best cost.
I'm really happy with WorldStream , simply they are the best

11 August 2025
Unprompted review
Rated 5 out of 5 stars

I have been renting dedicated servers…

I have been renting dedicated servers from Worldstream for over four years, and throughout this period, I have consistently experienced top-quality service, outstanding reliability, and highly professional support.

Worldstream’s servers deliver exceptional performance, speed, and security. During our collaboration, we have encountered minimal downtime or technical issues. Whenever support was needed, their technical team responded promptly and effectively, earning our complete trust.

I am very satisfied with the partnership with Worldstream and highly recommend their services to any business seeking a reliable and professional hosting infrastructure.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Review for Worldstream

Review for Worldstream
My experience with Worldstream was excellent! The support team was very quick to respond and resolved my issue with high efficiency. The service itself is very reliable and of great quality. I highly recommend their services to anyone looking for dependable technical solutions and outstanding support.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Worldstream Best One !

I am extremely satisfied with your server services, especially your excellent IPv6 support. Thanks to your advanced DDoS protection, I enjoy a seamless and secure experience. Your technology and customer support are among the best in the industry. This reliable infrastructure ensures my operations run smoothly. I highly recommend your services!

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent infrastructure / server…

Excellent infrastructure / server provider.
All operating tip-top, plus their customer support responds in minutes, even on Sunday evenings and in holiday season.
I'm a customer for years and am certainly not going to change my provider.

17 May 2025
Unprompted review
Rated 5 out of 5 stars

Support That Stands Out

Reliable and cost-effective infrastructure that meets even the most demanding requirements. The fastest and most knowledgeable support team we've encountered with any hosting provider. Outstanding value for money. Plus, a strong commitment to sustainability with wind-powered data centers.

13 April 2025
Unprompted review
Rated 5 out of 5 stars

The Best one

Worldstream is one of the best server providers we've had the pleasure to work with. Professionalism, quality, and prompt feedback on any questions. A willingness to help in any situation. Our server hosts several large media projects with a large audience, and having a provider with a human touch is extremely important to us. And most importantly - they always respond, and respond quickly. Highly recommended.

31 March 2025
Unprompted review
Rated 3 out of 5 stars

Renovations, price changes, and an unexpected invoice

For the past 4 or 5 years, I've used a Worldstream server to host small to medium-sized projects of mine. Mostly, my experience with them has been fine. I had quite a bad experience with them recently, though.

Last week, they announced that server prices would be increasing by 37%, and they would be downgrading some of their services, including reducing the monthly uplink traffic allowed from 100TB to 50TB. The announcement stated that the changes would take effect from the "next billing cycle after 13-04-2025". For context, I had just paid the most recent invoice in February 2025, which ought to have lasted until March 2026.

At the same time, they told me that the floor my server was on would be undergoing renovations, which would require my server to be relocated.

As compensation for the relocation, they offered a 5% discount on the new server price, a newer CPU, and remote access to the server via iRMC. I was told that these changes would take between 10 and 20 minutes of downtime while they moved my disks into the new server. However, due to difficulties their engineers encountered when configuring the network connection on the new server, the total downtime was around 4 hours.

The next day, I received an invoice for the price difference between the old price and the new price, to be paid within 9 days. This was totally unexpected, as the announcement of the price change specifically said that it wouldn't take effect until the next billing cycle.

When I contacted WorldStream about this, they initially declined to cancel the new invoice. After a total of 10 emails back and forth, they told me that the invoice was created in error and removed it from my account.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Colocation Service at…

Excellent Colocation Service at Worldstream!

I’ve been using Worldstream’s colocation service and couldn’t be happier. The infrastructure is modern, reliable, and highly secure, with fast and stable connectivity.

Their customer support is outstanding – always quick, professional, and helpful. If you need a top-tier colocation provider, I highly recommend Worldstream!

9 March 2025
Unprompted review
Rated 5 out of 5 stars

WorldStream support team is great to work with

We value WorldSteam as trusted partner. Everyone is good in onboarding you withing their ecosystem, in many cases the ongoing interaction is not great. This is not the case with the WorldStream team, every time we raise a ticket or need sales assistance, they provide 5/5 stars experience. The communication is swift and cler, the execution is issue-free. Always great to intact with the run team!

19 February 2025
Unprompted review

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