Worldstream - Solid IT. No Surprises. Reviews 261

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and customer support, highlighting the staff's helpfulness, professionalism, and quick response times. Many consumers appreciate the human touch in their interactions and the dedication shown in resolving issues, often noting the advanced technology and reliable infrastructure. However, some customers expressed dissatisfaction with mandatory KYC verification processes, especially those with long-standing accounts, finding it unprofessional and burdensome. These individuals felt their history with the company was not considered, leading to a frustrating experience.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the great and fast support, noting... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the support team... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the support team for being fast,... See more

Response time

People report positive experiences with response times. Customers consistently praise the speed and... See more

Technology

Clients share positive opinions on technology, consistently praising the technical expertise and support.... See more

Based on these reviews

Rated 5 out of 5 stars

I recently needed to upgrade our servers, and the experience with Worldstream's TechCare team was outstanding. Alex handled everything with remarkable efficiency and flexibility, proceeding with the... See more

Company replied

Rated 5 out of 5 stars

Worldstream is actually awesome and helps when Canadian servers are to costly plus gets me a nice connection and reliable system. I would suggest hiring them for Co-location or other things server rel... See more

Rated 5 out of 5 stars

Worldstream is one of the best server providers we've had the pleasure to work with. Professionalism, quality, and prompt feedback on any questions. A willingness to help in any situation. Our server... See more

Rated 5 out of 5 stars

We have few racks with them, every-time when we sending a support request , they are helping us , within a few minutes to response, sometimes even for free, their prices are the best as well. Highl... See more

Rated 1 out of 5 stars

NOT RECOMMENDED, Alert Scam I would like to formally express my serious concerns regarding your company’s policies and recent service experience. First and foremost, I find your KYC requirements ex... See more

Company replied

Rated 5 out of 5 stars

I've used many dedicated server providers, and Worldstream is definitely the best, both in service and support. It's not the cheapest, no, but the excellent service they provide makes it worth every p... See more

Rated 5 out of 5 stars

My overall experience with Worldstream has been excellent. From the beginning, your team has been very patient, supportive, and professional. Even when I faced some payment delays, your communic... See more

Rated 5 out of 5 stars

Great service and competitive prices. Friendly and prompt support (less than 15 min to reply) which you rarely see nowadays. Highly recommended if you need a reliable service.

Rated 5 out of 5 stars

I sincerely want to thank Worldstream technical support. It was their prompt actions and assistance that allowed us to counteract the server hacking attempt in time. All data is saved, the attempt to... See more

Rated 5 out of 5 stars

I highly recommend Worldstream.com! Their technical support is in a league of its own. They demonstrated incredible patience and a pragmatic approach, helping me solve my problem quickly and without s... See more

Rated 5 out of 5 stars

they are super helpful , super fast , always here to help , explain everything in details . trying to find what best solutions for you at best cost. I'm really happy with WorldStream , simply they a... See more

Rated 5 out of 5 stars

Worldstream has great support and they respond in a timely matter no matter what the issue is. It is rare to find this kind of dedication to the customer and that has been greatly appreciated througho... See more

Rated 5 out of 5 stars

I’ve worked with many dedicated servers, but none have matched the quality of support I’ve experienced with Worldstream. Their service truly stands out

Rated 5 out of 5 stars

the server I had for almost 1 yr was great , super fast and never had any problems with downtime would recommend them very highly , and would get 1 again , if I ever needed it

Rated 5 out of 5 stars

Had a problem with my server which was solved very quickly. Fast and experienced support even at 22:00. The servers are stable, fast and not very expensive.

Rated 5 out of 5 stars

Randy saved my business on a Saturday evening Today I experienced what exceptional customer service truly means. My VPN service with 19,000 active clients went completely down on Saturda... See more

Rated 5 out of 5 stars

Excellent technical support service. I have been using them for 2 years now and shall continue to do so. Great for company growth

Rated 5 out of 5 stars

Great and fast support. Even for special requests like upgrading 3 drives one after another to upgrade a storage pool.

Rated 5 out of 5 stars

Excellent infrastructure / server provider. All operating tip-top, plus their customer support responds in minutes, even on Sunday evenings and in holiday season. I'm a customer for years and am ce... See more

Rated 5 out of 5 stars

Worldstream support has been consistently great throughout the years we've worked with them. They respond and follow-up to raised issues within minutes of opening the tickets, then quickly provid... See more

Rated 5 out of 5 stars

We have been using Worldstream dedicated servers for almost 3 years now. Support is amazing, and the quality of the service too (almost 100% uptime).

Rated 5 out of 5 stars

Reliable and cost-effective infrastructure that meets even the most demanding requirements. The fastest and most knowledgeable support team we've encountered with any hosting provider. Outstanding val... See more

Rated 5 out of 5 stars

had a very positive experience with Worldstream. The support team was fast, clear, and professional. They handled my request efficiently and even granted a payment extension without any service int... See more

Company replied

Rated 5 out of 5 stars

I am extremely satisfied with your server services, especially your excellent IPv6 support. Thanks to your advanced DDoS protection, I enjoy a seamless and secure experience. Your technology and custo... See more

Rated 5 out of 5 stars

After many years of experience with hosting providers across the USA, Asia, and other regions, I can confidently say that Worldstream stands out as the best hosting company I have ever worked wi... See more

Rated 5 out of 5 stars

Amazing Support, very fast and clear responses and their phoneline is 24/7 open. Highly recommend

Rated 5 out of 5 stars

We’ve been working with Worldstream for many years now, and our experience has consistently been excellent. Most recently, during a very critical holiday period, their team went above and bey... See more

Company replied

Rated 5 out of 5 stars

I have been renting dedicated servers from Worldstream for over four years, and throughout this period, I have consistently experienced top-quality service, outstanding reliability, and highly pro... See more

Rated 5 out of 5 stars

Randy was excellent in assisting with clear answere and looking into alternatives for my issue great customer support

Rated 5 out of 5 stars

Hello,I have tried many providers for my Forex trading and honestly Worldstream is the best from all of them hands down.Support is great and fast,always here to help with anything you have.Thank you g... See more


Company details

  1. Computer Consultant

Written by the company

Worldstream is a Dutch cloud infrastructure provider with its own data centers and its own network in Europe. Since 2006, we design, build, and manage IT infrastructure for organizations that require control, transparency and predictability. Worldstream delivers dedicated servers, private cloud, and hybrid infrastructure solutions for mission-critical workloads. By keeping the infrastructure chain in-house, from data centers and network to hardware and 24/7 support, Worldstream provides organizations a solid, transparent, and predictable foundation for modern IT environments. No lock-in. No hidden costs. No surprises.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

261 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

So far so good

So far so good, after the initial verification checks for a new user the support was fast and knowledgable for the questions I had, as well as solved a few minor issues I had with the setup as provided without any problem. (lets be clear, its because I needed a different setup, not because they did something wrong)

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Incredibly good and fast

The service is incredibly good and their staff and very helpful and fast answering.
Tried dozens of services for VPS and dedicated servers and I must say this is the number 1 so far.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Worldstream dedicated server experience

Hi, my name is Dmytro and I'm a user of Worldstream service.
Now I'm using their dedicated server for my calculation job. I want to share my opinion that if You have any problems with their service, support are happy to help You at any time and fast as they can.
There are no cheap rent servers, but quality and speed is prety good.

8 September 2024
Unprompted review
Rated 5 out of 5 stars

Cancellation of Invoice / Server

1. The response was extremely Fast.
2. Action taken was prompt. ( Cancellation of invoice )
3. On the said date the required process was carried out & followed by an e-mail ( Server was cancelled)

27 August 2024
Unprompted review
Rated 5 out of 5 stars

I recommend

They answered all the requests in a very short time, the prices are low for excellent quality. I recommend

10 August 2024
Unprompted review
Rated 5 out of 5 stars

5 years of experience with Worldstream

I've been working with Worldstream for a long time and they have excellent hardware and network.

Also, I would like to note that I periodically write stupid questions to technical support. And due to problems with the language, sometimes it doesn’t turn out to be respectful enough. However, technical support is always happy to help, and does it very effectively.

Much respect and thanks to the Worldstream team.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

They are extremely solution-oriented

They are extremely solution-oriented! I am very satisfied with the service I received. They do their job right. Normally the delivery time of custum servers is within 24 hours. Last time I needed the server very urgently. I opened a ticket and stated that it was very important for me. And they delivered the server within 10 minutes! I am thinking of moving all my servers to worldstream.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

For dedicated servers

For dedicated servers, they have plenty of affordable servers that you can configure as you wish. I received fast and very strong support for the problem I was experiencing. I definitely recommend it.

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Fast, Responsible and Stable

Good Price, Fast response to any issues, if you need a quick update of the server or replace hardware parts because you are not satisfied with performance, they do it asap and for free.

18 June 2024
Unprompted review
Rated 5 out of 5 stars

100% satisfied!

100% satisfied!
They were patient to me. They always were professional. They was easy to get in touch when I screwed up my server. I have now terminated the contract because I do not longer need it, I actually feel sad to leave them. Server uptime at termination: 604 days. The server have never been down because of somebody else but me (I think I remember maybe they once killed the power supply to their network equipment during an upgrade for a few years ago by a human mistake (tripped the cable or something), and that made a short network downtime, but I didn’t notice it. I know it only because they mailed me about it. No problemas.) So, summary summarum they made it possible for the server to stay untouched for almost four years without worrying for it.

4 June 2024
Unprompted review

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