Worldstream - Solid IT. No Surprises. Reviews 261

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and customer support, highlighting the staff's helpfulness, professionalism, and quick response times. Many consumers appreciate the human touch in their interactions and the dedication shown in resolving issues, often noting the advanced technology and reliable infrastructure. However, some customers expressed dissatisfaction with mandatory KYC verification processes, especially those with long-standing accounts, finding it unprofessional and burdensome. These individuals felt their history with the company was not considered, leading to a frustrating experience.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the great and fast support, noting... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the support team... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the support team for being fast,... See more

Response time

People report positive experiences with response times. Customers consistently praise the speed and... See more

Technology

Clients share positive opinions on technology, consistently praising the technical expertise and support.... See more

Based on these reviews

Rated 5 out of 5 stars

I recently needed to upgrade our servers, and the experience with Worldstream's TechCare team was outstanding. Alex handled everything with remarkable efficiency and flexibility, proceeding with the... See more

Company replied

Rated 5 out of 5 stars

Worldstream is actually awesome and helps when Canadian servers are to costly plus gets me a nice connection and reliable system. I would suggest hiring them for Co-location or other things server rel... See more

Rated 5 out of 5 stars

Worldstream is one of the best server providers we've had the pleasure to work with. Professionalism, quality, and prompt feedback on any questions. A willingness to help in any situation. Our server... See more

Rated 5 out of 5 stars

We have few racks with them, every-time when we sending a support request , they are helping us , within a few minutes to response, sometimes even for free, their prices are the best as well. Highl... See more

Rated 1 out of 5 stars

NOT RECOMMENDED, Alert Scam I would like to formally express my serious concerns regarding your company’s policies and recent service experience. First and foremost, I find your KYC requirements ex... See more

Company replied

Rated 5 out of 5 stars

I've used many dedicated server providers, and Worldstream is definitely the best, both in service and support. It's not the cheapest, no, but the excellent service they provide makes it worth every p... See more

Rated 5 out of 5 stars

My overall experience with Worldstream has been excellent. From the beginning, your team has been very patient, supportive, and professional. Even when I faced some payment delays, your communic... See more

Rated 5 out of 5 stars

Great service and competitive prices. Friendly and prompt support (less than 15 min to reply) which you rarely see nowadays. Highly recommended if you need a reliable service.

Rated 5 out of 5 stars

I sincerely want to thank Worldstream technical support. It was their prompt actions and assistance that allowed us to counteract the server hacking attempt in time. All data is saved, the attempt to... See more

Rated 5 out of 5 stars

I highly recommend Worldstream.com! Their technical support is in a league of its own. They demonstrated incredible patience and a pragmatic approach, helping me solve my problem quickly and without s... See more

Rated 5 out of 5 stars

they are super helpful , super fast , always here to help , explain everything in details . trying to find what best solutions for you at best cost. I'm really happy with WorldStream , simply they a... See more

Rated 5 out of 5 stars

Worldstream has great support and they respond in a timely matter no matter what the issue is. It is rare to find this kind of dedication to the customer and that has been greatly appreciated througho... See more

Rated 5 out of 5 stars

I’ve worked with many dedicated servers, but none have matched the quality of support I’ve experienced with Worldstream. Their service truly stands out

Rated 5 out of 5 stars

the server I had for almost 1 yr was great , super fast and never had any problems with downtime would recommend them very highly , and would get 1 again , if I ever needed it

Rated 5 out of 5 stars

Had a problem with my server which was solved very quickly. Fast and experienced support even at 22:00. The servers are stable, fast and not very expensive.

Rated 5 out of 5 stars

Randy saved my business on a Saturday evening Today I experienced what exceptional customer service truly means. My VPN service with 19,000 active clients went completely down on Saturda... See more

Rated 5 out of 5 stars

Excellent technical support service. I have been using them for 2 years now and shall continue to do so. Great for company growth

Rated 5 out of 5 stars

Great and fast support. Even for special requests like upgrading 3 drives one after another to upgrade a storage pool.

Rated 5 out of 5 stars

Excellent infrastructure / server provider. All operating tip-top, plus their customer support responds in minutes, even on Sunday evenings and in holiday season. I'm a customer for years and am ce... See more

Rated 5 out of 5 stars

Worldstream support has been consistently great throughout the years we've worked with them. They respond and follow-up to raised issues within minutes of opening the tickets, then quickly provid... See more

Rated 5 out of 5 stars

We have been using Worldstream dedicated servers for almost 3 years now. Support is amazing, and the quality of the service too (almost 100% uptime).

Rated 5 out of 5 stars

Reliable and cost-effective infrastructure that meets even the most demanding requirements. The fastest and most knowledgeable support team we've encountered with any hosting provider. Outstanding val... See more

Rated 5 out of 5 stars

had a very positive experience with Worldstream. The support team was fast, clear, and professional. They handled my request efficiently and even granted a payment extension without any service int... See more

Company replied

Rated 5 out of 5 stars

I am extremely satisfied with your server services, especially your excellent IPv6 support. Thanks to your advanced DDoS protection, I enjoy a seamless and secure experience. Your technology and custo... See more

Rated 5 out of 5 stars

After many years of experience with hosting providers across the USA, Asia, and other regions, I can confidently say that Worldstream stands out as the best hosting company I have ever worked wi... See more

Rated 5 out of 5 stars

Amazing Support, very fast and clear responses and their phoneline is 24/7 open. Highly recommend

Rated 5 out of 5 stars

We’ve been working with Worldstream for many years now, and our experience has consistently been excellent. Most recently, during a very critical holiday period, their team went above and bey... See more

Company replied

Rated 5 out of 5 stars

I have been renting dedicated servers from Worldstream for over four years, and throughout this period, I have consistently experienced top-quality service, outstanding reliability, and highly pro... See more

Rated 5 out of 5 stars

Randy was excellent in assisting with clear answere and looking into alternatives for my issue great customer support

Rated 5 out of 5 stars

Hello,I have tried many providers for my Forex trading and honestly Worldstream is the best from all of them hands down.Support is great and fast,always here to help with anything you have.Thank you g... See more


Company details

  1. Computer Consultant

Written by the company

Worldstream is a Dutch cloud infrastructure provider with its own data centers and its own network in Europe. Since 2006, we design, build, and manage IT infrastructure for organizations that require control, transparency and predictability. Worldstream delivers dedicated servers, private cloud, and hybrid infrastructure solutions for mission-critical workloads. By keeping the infrastructure chain in-house, from data centers and network to hardware and 24/7 support, Worldstream provides organizations a solid, transparent, and predictable foundation for modern IT environments. No lock-in. No hidden costs. No surprises.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

261 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Fast and Efficient

I've used many hosting companies for myself and as a webmaster for numerous clients so not to sure why I have never come across Worldstream before.

Really impressed with this hosting company from the word go. Their support is professional, fast but also friendly, especially when you need rapid answers for clients.
All emails have been answered within a few hours which is such a positive for anybody like myself who has been in that position of waiting over 24 hours for a response to be followed by another long wait for the next reply.

I decided to opt for their Dell PowerEdge R250, Intel Xeon E-2336 package which is one of their lower end spec dedicated server. I'm more than happy with the speed and performance and more than that, so is my client.

One great feature is the remote boot and reinstall that is really beneficial when running into problems or the need to change operating systems. This feature is usually seen on VPS hosting not dedicated so much.

So overall Worldstream has performed excellent in their customer service and hosting package.

Really would recommend them to anyone looking for quality hosting.

Hope it continues.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Serious company with excellent support

I discovered this company almost by chance as they don't advertise much. The reason why they don't do it? They don't need it! They are truly fantastic. Products and prices are good, line quality is excellent and they are ready to mitigate unwanted attacks. Another aspect that is certainly excellent is their support! Yes, they have IMPECCABLE support: friendly, fast and always ready to meet the customer's needs. Even from a technical point of view, I haven't found any flaws yet. It's a shame that some services are missing, because given the quality of what they have for sale I would have also entrusted them with other solutions. If you hadn't understood, I'm really happy, almost two years after activation, to be their customer.

22 January 2025
Unprompted review
Rated 5 out of 5 stars

You get what you buy

I finally found someone who delivers what they promise. I am very satisfied with the service. My servers do what I need. I highly recommend them.

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Help on 01-01-2025 ...

Problems with a change from centos to ubuntu, received after 20 minutes help during night (4h30) on a holiday (01-01-2025). They did the installation of Ubuntu, software raid5, mounting, etc .... So five stars which is not enough ....

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Best hosting service you can find...

I don’t think I need to say much about Worldstream, except that I’ve been a loyal client for over seven years. Since 2017, I’ve had zero issues with their service. Every time I’ve contacted them, I’ve received excellent support, whether it was assistance with migration, configuration, or simply answering my questions. They offer great prices, professionalism, and exceptional friendliness.

I’m confident I’ll remain their client for many more years because it’s hard to imagine finding a better service.

Thank you to the entire team for everything you do for your clients.

With gratitude,
Laszlo

26 December 2024
Unprompted review
Rated 2 out of 5 stars

Loyal Customer for 15 Years, Cancelled by a ChatGPT-Generated Notice—Proceed with Caution

We’ve been loyal customers of WorldStream for 15 years, investing thousands of dollars annually into their services. However, our relationship came to an abrupt and disappointing end when WorldStream sent us a cancellation notice that was generated by ChatGPT, giving us just a few days to move our servers. This kind of impersonal, automated response to a long-term business partnership is simply unacceptable. We’re giving them 2 stars, and that’s only because of the 15 years of service prior to this incident.

As a business, terminating a customer with no history of abuse or illegal activity—using a generic, AI-generated email, and on such short notice—shows a complete lack of respect for their clients. Our business has consistently adhered to WorldStream's terms of service without issues, making this sudden cancellation all the more baffling. It appears that anyone using their services could be cut off at any moment, based on nothing more than an algorithmic decision.

We urge potential and current customers of WorldStream to be cautious, as they may find themselves suddenly canceled through an AI-generated message, without any regard for the impact on their business.

This concern also extends to their affiliate, Greenhouse Datacenters, which operates under the same management. We removed all of our racks after this incident and feel sorry for the likes of Dirk Vromans and Lennert Vollebregt, who were once great partners. It’s unfortunate to see that with the new direction, customer care and loyalty have taken a backseat.

We strongly advise any business considering their services to reconsider and prepare for the possibility of being terminated without notice or proper human intervention.

Copy of their ChatGPT termination notice:

Hi,

I hope this message finds you well.

After reviewing your account we noticed you are providing offshore hosting, this is not in alignment with our business values.
Due to this, we have decided that we will not be able to continue providing you with our services.

​We ask you to migrate your current servers away from our network before the end of the current billing period.

At the end of your latest billing period, your account will be suspended (24-10-2024).

If we can help you with anything else, please feel free to contact us.

Met vriendelijke groet / Best regards,
James
Security & Compliance Officer

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Quality service

We've been doing business with them more than 3 years and have not had any issues. Quite responsive and quality service. Hope they keep it that way.

2 October 2024
Unprompted review
Rated 1 out of 5 stars

I used to use this service 2 years ago…

I used to use this service 2 years ago it was awesome, recently i was denied service because i am from a third world country. Very disappointing... If you just intend to serve tier one people then why not block all other countries from accessing your website and use that as your advertising slogan... "SERVING THE FIRST WORLD COUNTRIES"

15 September 2024
Unprompted review
Worldstream - Solid IT. No Surprises. logo

Reply from Worldstream - Solid IT. No Surprises.

Thank you for taking the time to comment on your experience with Worldstream. We are disappointed to hear that your experience with us has been negative.

We can understand how a sudden termination impacts your business. Based on what you have shared with us you should be able to use our servives as a returning customer. We'd like to help you and find out how we can improve.

Due to the necessity of sharing personal information and to answer your questions, we would kindly request that you contact us personally.

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