Great product (my 3rd pair) - the first 2 pairs are still going strong. You used to be able to buy replacement inners - no longer possible hence only 4* Arrived promptly and efficient customer ser... See more
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Based on reviews, created with AI
At mahabis, we believe comfort has a far-reaching impact, influencing your physical, mental, and emotional well-being. Our mission is to deliver unparalleled, seamless comfort at home that elevates not only your downtime, productivity and focus but also aids in recovery, enhances creativity, and improves performance. To achieve this, we meticulously craft mahabis with the latest footwear innovations, the finest materials and beautiful, creative designs. Since we launched, mahabis has now created footwear, with 2023 being the year we released the mahabis dreamer sandals. mahabis - footwear for all day long.
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1 Half Moon Street, W1J 7AY, London, United Kingdom
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Prompt refund when parcel got lost. Very reliable.

Reply from mahabis
2 stars just because I do find products to be very good but marketing practices are in stark contrast to the products. Recently, I started receiving daily emails (occasionally even 2 emails per day) even tho my preferences are to receive emails monthly. I would really like to see any market research suggesting that people like to see daily emails about shoes?
Edit after PR response from the company.
Needless to say that I have unsubscribed completely yesterday ….and just received another promotional email

Reply from mahabis
Brilliant service and delivery as usual. The Trainers are amazingly comfortable and feel like you’re not wearing anything.

Reply from mahabis
The quality seems to be changing. I still have my first Mahabis and they are completely different — the wool, the finish, the shape… I have always bought the classic ones, and I was negatively surprised by the last pair I received.

Reply from mahabis
Was about to place my first order with Mahabis but at checkout I was charged £3.95 delivery plus £3 postage insurance. I thought delivery was the responsibility of the merchant??
Finally placed my order with Allbirds with free delivery and no insurance nonsense.
Edit - After reading Mahabis response I should add that I know the insurance was optional, my question is why is it necessary? Shipping is the responsibility of the retailer not the customer. Any additional cost, optional or not, is just a way of adding value for the retailer not the customer.

Reply from mahabis
Easy to read website; easy access to inventory; not a long time to receive slippers

Reply from mahabis

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I really like my shearling slippers, they arrived on time, and the custom service was wonderful.

Reply from mahabis
Love this product, long lasting, comfortable, super colour. Live in these shoes every day.
Quick delivery.

Reply from mahabis
Great sale offer, love these slippers so comfortable and the postage was extremely fast especially since I live in NZ

Reply from mahabis
My wife loves her slippers. I had to return the 1st pair because she didn't like the color. I was really surprised by how smooth the return went. Great company to do business with.

Reply from mahabis
Everything from ordering the item to delivery of the item was straight forward, with delivery on time as ordered.

Reply from mahabis
Just awful then Sophie intervened in what was a total fiasco in order to get a refund. It caused me so much stress and was because your support team didn’t check that I had indeed sent back the 2 items I wanted a refund for. Can’t be called service, it was a trial and your team didn’t believe me till I sent photos and wrote to the CEO to show how I was being treated

Reply from mahabis
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