Nicola was always available by phone to handle any queries that arose during the whole process. No hiding behind emails! This made the whole process a lot less stressful for us, and was a major help... See more
Company replied
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Nicola was always available by phone to handle any queries that arose during the whole process. No hiding behind emails! This made the whole process a lot less stressful for us, and was a major help... See more
Company replied
You really can not fault Hodders from start to finish. As estate agents they've been nothing but helpful and reassuring during what can be, a really stressful time! We couldn't recommend them enough.... See more
Company replied
We’re a month in from moving from Addlestone after 22 years and have finally come up for air to write a review for Hodders. Our process was very painful as we had three collapsed chains over a 19 mont... See more
Company replied
I have sold my flat through Hodders recently and I can thoroughly recommend these agents. All the staff were very professional and helpful throughout. Like most sales there were issues and they gu... See more
Company replied
MOVING THE COMMUNITY FOR OVER 65 YEARS & WE’RE JUST GETTING STARTED... We understand that each and every property move is different, so we take a personalised approach. And we've been around for over 65 years now, which means we've learned exactly what clients want and expect from an agent. Whether you've buying, selling, renting, or letting, we strive to get the best outcome for every single customer. We know moving can be stressful, so we do all we can to remove the pain points, proving practical, honest support and friendly service. Being independent enables us to offer a personalised experience, in which we genuinely understand and listen to your needs. We're invested in using the best available technology too, so whatever your situation, we've got the tools to make things happen. Community is at the heart of everything, so we also support local businesses, schools, and charities. It's all part of our vision to do things differently. This forward-thinking approach is what sets hodders apart, resulting in the kind of committed, hand-on service we believe you deserve. That’s why working with hodders feels different.
15 Windsor Street, KT16 8AY, Chertsey, United Kingdom
From the initial valuation, photos, marketing & house visits through to sale & completion, Hodders have been both professional, approachable and accountable.
Nicola's handling of a more complicated chain to completion is of particular note. I would highly recommend their services.

Reply from hodders Estate Agents
Nicola was always available by phone to handle any queries that arose during the whole process. No hiding behind emails! This made the whole process a lot less stressful for us, and was a major help in getting our purchase over the line. Thanks Nicola!
All in all a very pleasant and seamless process. I would strongly recommend Hodders in Addlestone to anyone looking to buy or sell their home.

Reply from hodders Estate Agents
Hodders were very friendly and professional. We only had a couple of viewings and got an offer straightaway which we accepted. Nicola the Sales Progressor chased everything to ensure everyone was in the loop and the move went smoothly, from liaising with the chain and the Solicitors. I would definitely recommend them.

Reply from hodders Estate Agents
I have sold my flat through Hodders recently and I can thoroughly recommend these agents.
All the staff were very professional and helpful throughout.
Like most sales there were issues and they guided me through very efficiently, keeping me posted on all proceedings.
From start to finish nothing was too much trouble for Rob and Nicola and them team.

Reply from hodders Estate Agents
I was not certain with whom to instruct as my letting agent for my property in Addlestone, but was so pleased that I chose Hodders. From day one I was impressed with their high quality of service. I would not hesitate to recommend Hodders as a letting agent .

Reply from hodders Estate Agents
We had a slightly rocky start but once Nicola Elson took over everything ran with 100% efficiency. Nicola answered every question we had with no delays and went above and beyond to make sure the whole process ran smoothly.
Thank you Nicola & Hodders!

Reply from hodders Estate Agents
I’m not a great fan of Estate Agent services in 21st Century. All seems a little formulaic and impersonal.
Hodders are not hugely different however as is often the case Nicola Elson has been exceptional!
Good if not great communication to start with but when it really mattered very good.

Reply from hodders Estate Agents
Aaron has been absolutely brilliant in helping me find suitable tenants for my recently refurbished property. He worked quickly and efficiently, keeping me updated throughout and making the whole process really straightforward. What stood out most was his friendly, approachable, and helpful manner — nothing ever felt like too much trouble.
Abby was also fantastic to work with. I’ve worked with her before and, as always, she brought great energy, a good sense of humour, and a real focus on getting the job done. She makes the process enjoyable and always delivers.
I’m extremely happy with the service I received and would highly recommend both Aaron and Abby to anyone looking for reliable, proactive, and genuinely lovely letting agents. Thank you both!

Reply from hodders Estate Agents
Stuart in Sales was a pleasure to speak with. He helped me find properties that were tailored to what I was looking for, particularly as a first time buyer. He was very kind over the phone and made every effort to keep me informed during the initial stages.
I then met Nicola in the stages of when buying the house and she was always prompt with her responses, allowed for open and honest conversations between us, and was always there to help with all my queries. It’s been so easy to work with Nicola.
I’m grateful that my first property buying experience has been with Hodders - they’re a great company with some fantastic employees!

Reply from hodders Estate Agents
All the staff from viewings to the end purchase were fantastic, very helpful and sorted all queries very efficiently. Would highly recommend

Reply from hodders Estate Agents
Have been kept informed throughout esp by Nicola in regards to our purchase . All staff friendly and informative that I have spoken to and Aran in lettings has found a tenant to move in a very timely manner after purchase . The purchase was made easier with the seller using Hodders along with us using their solicitor recommendation and letting agent

Reply from hodders Estate Agents
Fantastic service
From initial contact through to completion. Nicola who was handling the sale was outstanding going above and beyond keeping everyone informed while keeping the process moving.
I couldn't recommend them more

Reply from hodders Estate Agents
Nicola is a very hard-working member of the team at Hodders Estate Agents. She was always helpful and supportive throughout our buying process. I would highly recommend Hodders – they’re lucky to have someone like Nicola.

Reply from hodders Estate Agents
You really can not fault Hodders from start to finish. As estate agents they've been nothing but helpful and reassuring during what can be, a really stressful time!
We couldn't recommend them enough. Moving/selling homes is a big thing- but Hodders definitely put your mind at ease!

Reply from hodders Estate Agents
Hodders were brilliant. Even though the process was like a rollercoaster they were always on hand. Nicola was a complete star with updates and reassurance. I can’t praise them enough and would suggest using them as you will get a complete service from initial valuation to completion. Thank you for making the process as least stressful as it could be.

Reply from hodders Estate Agents
This company at Walton on Thames clearly sides with the landlord on post tenancy inspections . They allow the landlord to interfere in the inspectors report claiming wear and tear issues, claiming things the landlord and myself had agreed on previously and taking a very large portion of the deposit .. clearly on the landlords side for obvious reasons .. watch your deposit unscrupulous landlords will rip you off as nd hodders will back them

Reply from hodders Estate Agents
I was very impressed with how well staff at Hodders communicated with me during the process of purchasing my property. The level of engagement and proactivity to help make the experience flow smoothly was greatly appreciated. Nicola was particularly instrumental in helping me achieve completion in the time frame I required. Would thoroughly recommend.

Reply from hodders Estate Agents
I’ve been using HODDERS for about a year now to manage 3 flats
From the start I have found the service excellent and very professional
I would highly recommend them to anyone!
Roger Blessed

Reply from hodders Estate Agents
Although our sale didn't end up completing, Hodders were great throughout.
Nicola in particular was outstanding through the process. It has been a particularly difficult journey with the stamp duty demand, and our seller's solicitors lack of response and Nicola supported us incredibly. I felt like the purchase was in good hands with Nicola and she listened to our concerns and put our minds at ease that she was on top of everything, which she was. Super proactive, responsive, empathetic, responsive and a generally a great person.
I look forward to dealing with Nicola again for when we decide to purchase.

Reply from hodders Estate Agents
As a buyer, I was very glad to have Nicola following up making sure our purchase completed on time. Will definitely use Hodders in the future with that level of service!

Reply from hodders Estate Agents
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