Rosie Kate

United Kingdom

Reviews

Review of hodders Estate Agents


Rated 4 out of 5 stars

Although our sale didn't end up…

Although our sale didn't end up completing, Hodders were great throughout.

Nicola in particular was outstanding through the process. It has been a particularly difficult journey with the stamp duty demand, and our seller's solicitors lack of response and Nicola supported us incredibly. I felt like the purchase was in good hands with Nicola and she listened to our concerns and put our minds at ease that she was on top of everything, which she was. Super proactive, responsive, empathetic, responsive and a generally a great person.

I look forward to dealing with Nicola again for when we decide to purchase.

10 March 2025
Unprompted review

Reply from hodders Estate Agents

Our company values are to always listen and understand your needs, which then builds the trust we have with our clients. It's important that we build a strong, personable and honest relationship so that we can work together to achieve your goals. And although your sale didn't complete we'll be here to get the home and move experience you want (and should always expect), as and when you need us. Thank you for sharing your experience, it means a lot to us.

Review of Pro:Direct Sport


Rated 2 out of 5 stars

Football boots turned up damaged

Football boots turned up damaged. The tongue looked like it has been bent 30 different ways in comparison to the other boot. Returning and unimpressed with the quality control.

28 November 2024

Reply from Pro:Direct Sport

Thank you for your review.

I am very sorry to hear this.

After checking your account and order, I am able to see our customer service team have been in touch in regard to this query and have provided further information on this matter.

I sincerely apologise for the inconvenience caused, once again.

Kind Regards

Review of Vitality


Rated 5 out of 5 stars

Ry made the process of booking…

Ry made the process of booking treatment incredibly easy !! Felt at ease and comfortable talking to Ry. Organised my next call in a timely manner.

9 August 2024

Reply from Vitality

Good morning Rosie,

Thanks so much for sharing your kind words. I will make sure to pass this feedback to Ry, who I am certain will be delighted to hear this!

Best wishes,
Beth

Review of Hawes & Co


Rated 5 out of 5 stars

We worked with Paul in Wimbledon to…

We worked with Paul in Wimbledon to sell our one-bed flat in Wimbledon and he was incredibly professional, knowledgeable, responsive, transparent and trustworthy.

From start to finish Paul managed our expectations at every stage and made each next step clear. It seemed he was in control of the journey with solicitors for the most part, which is a tough feat! and was pushing and chasing for us when it got to the final weeks of exchange.

Couldn't recommend Paul and Hawes & Co enough for the hard work put into the sale of our property. Very happy sellers.

31 May 2024
Unprompted review

Review of ALL - Accor Live Limitless


Rated 1 out of 5 stars

I'm really disappointed with service…

I'm really disappointed with service from Accor which affected our stay at the Rixos - Bab Al Bahr.

On landing from our flight at midnight, we got an email saying that our stay has been canceled. This is not what you want to see when two females have landed in a foreign country with no data and possibly nowhere to sleep in the middle of the night.

When calling they explained that Accor had cancelled our booking with no explanation. The staff at Rixos sorted this for us in the end.

What this means now, is that we felt unsafe, no communication with accor, I will miss out on Accor points as well as Avios with british airways as my transaction was cancelled.

4 January 2024
Unprompted review

Review of Tredz


Rated 1 out of 5 stars

Awful communication when trying to get…

Awful communication when trying to get my parcel delivered. Still not arrived and was meant to arrive a week ago on next day delivery. Mixture between FedEx and tred.

7 June 2022

Reply from Tredz

Hi Rosie,

Thank you for leaving a review, your feedback is important to us.

I am sorry to hear of the issues surrounding the delivery of this item, this is certainly not the experience we expect for our customers when ordering with us.

I can see this has now been requested for a return to sender and the next day delivery fee has been refunded however if you do need any further assistance please call on 01792 799508.

Kind regards,

John,
Tredz Team.

Review of JD Sports


Rated 2 out of 5 stars

I received my adidas trainers and went…

I received my adidas trainers and went to change the laces. When I took the laces out one of the lace rings popped out.

I have filed a complaint but have heard nothing back!

13 July 2021

Reply from JD Sports

Hello Rosie,

Thank you for taking the time to leave a review.

I'm sorry to hear that your trainers has developed a fault.

Please be assured that we appreciate your feedback regarding this and value your custom highly.

We would be happy to look into this for you and advise where we can, should further assistance be required.

Please email your order details to us along with images of the fault on: Onlinereviews@jdplc.com quoting reference: #18069141 in the subject.

Kind regards,
Fiona,
JD Sports Online Review Team

Review of Stuff U Sell

Review of Nuco Training


Rated 5 out of 5 stars

NUCO are incredible in times of trouble!

NUCO are n amazing, well-trusted company! I had never used them, or even heard of them before.

They managed to find us a great deal in Val Thorens including everything we needed.

All the agents were super helpful from booking the trip until we unfortunately had to turn around midway through our travel to the slopes due to covid19.

Throughout the debacle NUCO were SUPER helpful, and really quick at responding to inquiries. We were stranded in Geneva for 2 days and they helped us with everything we needed.

Refunds were given within 14 days of arriving back in the UK without us having to do much at all. Hugely efficient and will definitely be booking again through them.

8 April 2020
Unprompted review

Reply from Nuco Training

Hi Rosie. That's a fantastic review but I think it was meant for Nuco Travel? We are Nuco Training and not associated with them. Sounds as if they came up trumps for you. Good on them. It must be in the name ;-)
I am so pleased you got back safely.
Steve Best (MD)

Review of Alexander Hall Mortgage Advisers


Rated 5 out of 5 stars

We worked with Will Roberts on our…

We worked with Will Roberts on our first time buy and we've successfully completed with no issues!

Will was great, from when we first met him there was no doubt we had utmost trust that Will would seek out the best mortgage for us.

Would highly recommend Will to help you!

22 October 2019
Unprompted review