Smith & Friends Estate Agents Reviews 1,037

Absolutely the best Estate/Letting agaents in the town. Staff are brilliant, always been kept upto date with things,and any queries are sorted pretty much the same day. Have used the letting s... See more

I cannot recommend Smith & Friends enough! They helped me purchase my home in Ingleby Barwick, and the service was nothing short of exceptional. From the very first step of the house search all the wa... See more

Well, where do I start with my sale..would have made a great Netflix movie...full of drama, twists and turns with a happy ending. With 3 pull outs, a Deed of Variation and constant delays due to p... See more

I recently used Smith & Friends Estate Agents and had a brilliant experience with the Hartlepool office. The team were professional, friendly and really supportive throughout the process. A speci... See more

Through a difficult time selling my deceased Mothers house Manj and Andrea at Smith and Friends have been fantastic. Wasn’t an easy situation as I live 260 miles away and even though we had the sale f... See more

The whole team (Hartlepool) were great from start to finish. A special mention to Rachel and Nicola who kept me informed throughout and even chased a troublesome solicitor/ builder every day for me to... See more

Smith & Friends Estate Agents were excellent. The sale of our house and purchase of our new home went really well. The team are very professional, they helped the process by keeping in contact with... See more

Great service, very helpful staff. only negative I can find is that thier for sale boards are too dark compared to other agency boards, especially if placed up high or against a dark background

I obtained valuations from 3 estate agents before choosing Smith and Friends. Richard was friendly, knowledgeable and knew the houses and area well. From start to finish, the girls in the office were... See more

From the initial visit to completion we were kept up to date with progress and delays. The initial visit was informative with comparative prices locally as guide but open to own ideas. The non press... See more

During a difficult and stressful time for me and my partner living in the south of England, we were fortunate enough to have the help of Smith & Friends, especially Nikki, to assist us with our move i... See more

I had a great experience with this estate agents. Lindsey and the team were fantastic from start to finish. They were friendly, professional, and always quick to respond to any questions or concerns I... See more

A big thank you to all the staff at Smith and Friends, Stockton. They were both very friendly and very supportive whilst we sold and bought properties with them. A particular thank you to Lindsey, w... See more

No For Sale sign erected at property as it was deemed that there was no passing trade. Incorrectly marketed the property as ready to move into rather than requires a lot of updating. Recommending f... See more

It was an easy choice selecting Smith&Friends to sell our house in Ingleby Barwick. From valuation to completion, the friendly team were on hand with up to date information, help and sound advice. We... See more

Joanne and the team at the Hartlepool branch were very helpful with the purchase of the property. They answered all my questions professionally and understanding. They also kept me updated with the... See more

I recently worked with Manj and his team for a house purchase. I cannot recommend this agency enough! Manj was considerate and kept me updated promptly, working on my behalf to ensure a smooth transac... See more

The staff were always friendly, approachable and quick to reply. They were helpful and reassuring through the entire process of selling our late mum's house especially Lindsey who kept us informed and... See more

Smith and Friends have been fantastic, the team's very professional and helped me to buy my first home. The procedure from start to finish went so smoothly keeping me informed every step of the way. I... See more

Smith and Friends were super helpful with the stress of buying my first home. They were always available to answer questions, chase questions, and keep me up to date with everything. Lindsey was espec... See more

You guy's were really helpful, unfortunately the so-called surveyers were worse than useless. The property needs thousands spent on it to even make it habitable. Don't let them detract from the fact h... See more

Were estate agents for our purchase. They kept us up to date on progress and delays and were always friendly and helpful if we needed to ring. Did not just let things flow, were proactive in chasing o... See more

Smith and friends sold our house, always professional and generally good. conveyancing was very slow and at times frustrating legally, but Andrea really pushed and tried in a very courteous profession... See more

The team at the Marton branch handled the sale of my parents house perfectly. Elaine Crosby was very understanding of the emotional turmoil I was in. She guided me through the offers in a professi... See more

I have known some of the team in Hartlepool for many years (Nicola) . As a large portfolio Landlord, I have purchased many properties from them back in 2003 onwards(Robinsons). They are focused, frien... See more

I bought a property this year through the Hartlepool branch of Smith & Friends. As a buyer, I found them to be professional, courteous and knowledgeable throughout the whole process and always happy t... See more

Lack of communication / answers. Damage on my fathers property which no one would take responsibility for, was just 'shrugged off'.

Marketing & photographs taken ensured our property sold within 48 hours of going onto Rightmove. We had issues with someone else in the chain but Smith & Friends were happy to chase our Solicitor on... See more

Stockton office. Everyone , the whole team are great ! they have made the move as efficient and 'painless' as possible. Never any trouble answering the many questions thrown at them. I would recommen... See more

From start to finish of buying the property. It was a pleasure to deal with all the staff at Smith & Friends Marton office. Special mention to Elaine, who was great in keeping in touch with regular... See more

From the initial contact to sale completion , Smith and Friends have been excellent . From the first meeting for the valuation to the handing over of the keys they have gone above and beyond to eas... See more

You are amazed by how well you did this work for me.Thank you for your collaboration on this work.I appreciate how you always step up to help me.Your team work and realbility make my dream house in... See more

The entire team was incredibly helpful especially Joanne who I first spoke to when purchasing the house. Would not hesitate to recommend Smith and Friends if you are looking to buy a house in the Nor... See more

We recently used Smith & Friends in Darlington to let our property. The service we received was exceptional. The staff were professional, efficient, friendly and nothing was too much trouble. Lee in... See more

It was our first time dealing with Smith & Friends as we looked to move home and we couldn’t be happier! Ellie and Rachael have been amazing from day one and nothing was a problem for them. We were... See more

I’ve been renting through the Stockton office for the past three years, and I honestly couldn’t have asked for a better experience. Most of my contact was with Vicky, who was fantastic — always pr... See more

I took ill while trying to sell the house. Smith's were extremely helpful showing buyers round the house, keeping me informed with regular updates and advice. The house successfully sold. I was imp... See more

We purchased a property from Ingleby barwick branch. I can only say it was a pleasure dealing with them all the staff went that extra mile. Helping illevate what can be a stressful time.higly recomme... See more

We have a rental property with Smith and Friends Hartlepool, the current tenants moved out quite suddenly, so we need to get someone new in, as soon as possible. We would like to mention 2 people in... See more

First time using smith and friends and I've had an absolutely amazing experience specifically with nikki. I was moving into the area from 4 hours away and nikki made the process stress free and smooth... See more

Great company excellent service throughout the transaction. From start ho finish Elaine you are a superstar thanks. Elaine you made the impossible possible. Thanks to all the other members of st... See more

I moved from Birmingham to Hartlepool. We bought a house through Smith and Frinds in Hartlepool. I was really concerned about being so far away through the process and not being able to liase in pers... See more

My partner and I had a great experience with viewing & securing a rental property. We had Lee Johnston in the Darlington branch supporting us and he was wonderful - very helpful, reassuring and quick... See more

The staff are very friendly, whilst remaining professional. They always get back to you, and follow up on any enquiries. They do everything they can to expedite the sale quickly and efficiently.

Helpful advise and smooth sale of property. All queries were dealt with in a timely manner or immediately. Would recommend this company and would use them again if required

All staff were so friendly and accommodating. They were easy to contact and always available to speak to us. Andrea was always at the end of the phone giving us an update and keeping us right with sel... See more

Smith and Friends were very honest about the valuation of our home. They know the local market very well. They have been proactive about the viewings and helping with the negotiations fir the offer.

Very helpful staff especially Lee who was very helpful and reassuring about the process at a time when rules for renting were changing

First time buying a house, Smith & Friends were really helpful, very responsive, knowledgeable about queries and quick to action any concerns or issues. Lindsey in particular from Stockton was always... See more

Smith + Friends are a really friendly team from walking in the door they made us feel so welcome Rachel + Joe Branigan were really lovely + very helpful.. it's was Joe who dealt with our sale th... See more