Steel Door Company  Reviews 96

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness throughout the entire process, from initial consultation to installation. Many highlight the exceptional customer service, noting clear communication and a willingness to accommodate their needs. People are particularly impressed with the high quality of the products, describing them as beautiful, luxurious, and transformative for their spaces. The installation teams are frequently commended for their tidiness, politeness, and skill, ensuring a seamless and stress-free experience. However, some customers also noted issues with the initial installation, describing it as poor and requiring rectification or doors that did not function correctly. A few people were dissatisfied with the sales process, mentioning unprofessional conversations and feeling dismissed when querying pricing or product specifications.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the professionalism, knowledge,... See more

Service

Users describe positive interactions with service. Many customers praise the professionalism, efficiency, and... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products. Many... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the superb quality and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professional,... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered two sets of internal steel doors following full house renovation, Steel Door company were very easy to deal and gave us a competitive quote. Arrived and installed in just over a month. Jim, Ow... See more

Rated 5 out of 5 stars

Evening Jess @ Steeldoor Well it’s been a hectic final two weeks tidying up as the various trades completed the finishing touches to our (we think stunning) renovation! Your door has gain... See more

Rated 5 out of 5 stars

What a great company, a first class service from booking to fitting of the doors and the quality of the product. Big shout out to Jess Roberts. Excellent Customer service, this is the definitio... See more

Rated 5 out of 5 stars

Great experience from start to finish. The doors look incredible, feel substantial and were a great price. Sales were lovely. The surveyor was thorough and the fitters were super polite, tidy and... See more

Rated 1 out of 5 stars

I reached out to the steel door company for 2 single doors and one double door with fixed side panels which needed to be fire rated doors for a new build, i provided the sales team with a cl... See more

Company replied

Rated 1 out of 5 stars

I contacted this company for a quote for two double doors and one single door. The quote I received was over £21,000, which came as a surprise because their website advertises “made-to-measure f... See more

Company replied

Rated 5 out of 5 stars

Rav Gill An accidental find through google search, seriously the best customer service at every level. took time to talk about the final outcome … measurement process was personal not pushy really... See more

Company replied

Rated 5 out of 5 stars

Five stars for a five star company. We were recommended the Steel Door Company by our wonderful builder. From the initial conversations around what we wanted to the final installations each part of th... See more

Rated 5 out of 5 stars

A truly beautiful door and surround. Different from other companies. First class service. Good communication throughout. Everyone I dealt with throughout the process were very professional. The fitt... See more

Rated 5 out of 5 stars

The only thing I can say is WOW! After waiting a few weeks for our beautiful new doors to arrive, everything has exceeded our expectations. From the moment we met fitters Lewis and Owen we knew we w... See more

Rated 5 out of 5 stars

We ordered a glass and steel door recently and the whole process could not have been simpler. There was no issue over the fact that the wall and door frame wasn’t straight and as promised the do... See more

Rated 5 out of 5 stars

I found Steel Door Company on Instagram and whilst initially apprehensive about placing a large deposit with the order these fears proved to be unfounded. The installation team were clean, tidy, and... See more

Rated 5 out of 5 stars

Excellent company. I spent lots of time researching options for two steel doors and obtained a handful of quotes. This company provided an excellent overall package of price, quality, value for mo... See more

Rated 5 out of 5 stars

My conversation started with Jack over a year before the doors were fitted, purely down to the build journey, but he kept in regular contact with me which I appreciated. Once the openings were fully... See more

Rated 5 out of 5 stars

Our doors were fitted today by Olly and Jordan and I am an extremely satisfied customer. They were both so friendly and professional and the doors look amazing. I had shortlisted 3 companies at the st... See more

Rated 5 out of 5 stars

I requested a quote at the end of January 2025 and already by the end of March my doors have been fitted! The process of quoting, having a survey and the installation was absolutely seamless from star... See more

Company replied

Rated 5 out of 5 stars

I have been following these guys on instagram for the last 5 years and seen the amazing work they have done. When i decided to have glass doors fitted in my home it only seemed right that i got t... See more

Rated 5 out of 5 stars

The Steel Door Company did a fantastic job with the installation from start to finish. The guys were super good at communication, keeping me informed every step of the way, and the work was done effic... See more

Rated 5 out of 5 stars

Amazing, we are so pleased with our new doors! The service and communication from start to finish was exceptional. Lewis and Owen, our fitters, answered all of our questions and did a fantastic job.... See more

Rated 5 out of 5 stars

Installation was for a pair of glazed internal doors to the day room from the entrance hall, exceptional product exceeded our expectations and is now a show piece. The general approach from the 'back'... See more

Rated 3 out of 5 stars

The 1st installation was a complete disgrace. Doors delivered separately by one driver. The wife and neighbour had to help carry them in and lift them over a fence. Doors flush one side a... See more

Company replied

Rated 4 out of 5 stars

The steel door company are a good company to deal with. The initial installation did not go to plan but the issues were corrected in a timely and fair manner ( I think how problems are dealt with ind... See more

Rated 5 out of 5 stars

Olly and Tyler provided an excellent service when fitting our internal doors. Really friendly and approachable, trustworthy, efficient and ensured everything was carried out and fitted to the highest... See more

Company replied

Rated 5 out of 5 stars

Very Impressed with The Steel Door Company, I had spoken to a number of similar companies on the phone, but when I spoke with Jack at Steel Doors I was immediately impressed with both his knowledg... See more

Rated 5 out of 5 stars

We were recommended to this company and from start to finish the installation of our doors was brilliant. Sam came for the initial consultation and totally respected us and our house. He listened t... See more

Company replied

Rated 5 out of 5 stars

I couldn’t be happier with my experience with this steel door company. From start to finish, the service was professional, efficient, and truly top-notch. Tyler, Rob, and Olle came to fit the door, an... See more

Rated 5 out of 5 stars

These guys are the best at what they do. Fantastic design, execution and installation. It's not cheap but you get what you pay for: the best in market. The excellence of their product is backed up by... See more

Rated 5 out of 5 stars

I never usually write reviews, but I just had to share how absolutely over the moon I am with my new Crittall doors! After a lot of back and forth about whether they were worth the investment, I c... See more

Rated 5 out of 5 stars

Simom completed the survey for our doors and Tyler and Rob installed them. All 3 were amazing! They were very professional and helpful and answered all of my questions clearly. Our doors look grea... See more

Rated 5 out of 5 stars

Ordering an expensive door remotely via a website felt risky. However, the overall experience was excellent. The quality of the door is excellent and beyond expectation. The fit is perfect in a c... See more

Rated 5 out of 5 stars

Beautifully made doors and excellent customer service. We recently had two glass doors and a sliding bathroom door installed, and we couldn’t be happier. After building a house and working with many s... See more

Rated 5 out of 5 stars

Absolutely amazing service from start to finish. The doors are brilliant and the 2 guys fitting them today (Lewis and Owen) were outstanding and did a great job. Would highly recommend them 👍

Rated 5 out of 5 stars

What a brilliant team and company! It feels so refreshing to deal with a company who truly cares: from my initial enquiry, to the measuring and then fitting appointment, every member of staff I had th... See more

Rated 5 out of 5 stars

Could not be happier with my doors! From ordering to install it was only 8 weeks which was amazing as we wanted them quick. Jordan was great and was so quick to respond to all the questions we had. Je... See more

Rated 5 out of 5 stars

Excellent customer service and communication from start. Product as good in real life as in instagram shots. Thanks to all the teams, especially Louis and Owen for putting the extra miles in!

Rated 5 out of 5 stars

The Steel Door Company were amazing!!! And really affordable. The quality of my internal steel doors are superb. From the initial consultation with Will, through to Natalia and then Tyler and Olly fit... See more

Rated 5 out of 5 stars

We are so thrilled with the doors, they look absolutely amazing. Everything you've provided has been so wonderful from start to finish. Jack, Olly, Tyler and Jess have been the best, such amazing... See more

Rated 5 out of 5 stars

I contacted the steel door company and spoke to Jack from the sales team. From the start the Service has been excellent , they could do or accommodate whatever we needed. We have a small area with... See more

Rated 5 out of 5 stars

Absolutely over the moon with the service I received from steel door company, can’t thank them enough for there hard effort and support with the transformation made Thank you all

Rated 5 out of 5 stars

Tyler and Olly from the steel door company surveyed and fitted our doors. The doors are amazing and Tyler and Olly were super professional and their workmanship was A1. I have no hesitation in recomme... See more

Rated 5 out of 5 stars

Excellent service from initial enquiry through survey and fitting. Order was delivered ahead of schedule and the three fitters on the day went above and beyond, they were fantastic. Quality of the doo... See more

Rated 5 out of 5 stars

Incredible service from beginning to end! The communication was clear and all our questions were answered throughout the process. The doors look beautiful in our home in London and the installers... See more

Rated 5 out of 5 stars

Beautiful doors, we love them! Steel Door Company were a very organized and professional company to deal with through every step of the process. Highly recommend

Rated 5 out of 5 stars

Big thanks to the install guys … Tyler, Olly and Rob … professional, clean and tidy … The doors look amazing, but it’s the crew that fitted them that made the service complete.

Rated 5 out of 5 stars

The Steel Door Company offer very competitive rates as compared to other door companies supplying either the same product or very similar. The customer service from my experience was exceptio... See more

Rated 5 out of 5 stars

We have used The Steel Door Company previously and had a excellent experience from pre-order to delivery. That was one of the main reason for using them again, along with great products.

Rated 5 out of 5 stars

We recently had two internal doors installed by the Steel Door Company, and while the process did not get off to the smoothest start we are very pleased with the end result and the service provi... See more

Rated 5 out of 5 stars

Lovely fitters! Friendly and efficient and explained everything they were doing in detail. The doors look fantastic, we are really pleased with them, thank you!


Company details

  1. Glass Industry

Written by the company

We provide a variety of layouts for our internal steel door sets and room dividers that are specially made to meet the specific needs of each project. Both regular swing doors and sliding doors, available in single or double setups, are offered by The Steel Door Company. Customers can select fixed side screens and over-panels to go with our steel doors based on their preferences and available space. Our doors have a wide range of ironmongery components, such as pull handles, lever/latch systems, and the capacity to hold them open.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

96 reviews

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Rated 5 out of 5 stars

A truly beautiful door and surround

A truly beautiful door and surround. Different from other companies.
First class service. Good communication throughout. Everyone I dealt with throughout the process were very professional. The fitters, Tyler, Ollie and Rob were great. Although these are expensive doors, they are unique and in my opinion worth the investment.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

We are absolutely delighted with our…

We are absolutely delighted with our steel doors. The quality and craftsmanship are outstanding and they have completely transformed the space. They look beautiful and feel incredibly solid and well made.

From the initial enquiry through to installation, the whole process was smooth, professional and very well organised. The team were knowledgeable, helpful and clearly take a lot of pride in their work. The installation was completed to a very high standard and everything was left clean and tidy afterwards.

It’s rare to find a company that delivers both exceptional products and such great service. We wouldn’t hesitate to recommend them to anyone considering steel doors – they really add something special to a home.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Black doors

Simom completed the survey for our doors and Tyler and Rob installed them. All 3 were amazing! They were very professional and helpful and answered all of my questions clearly.

Our doors look great and we are very pleased that we chose the Steel Door Company. I would definitely recommend this company to others!

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Review

Everything from sales, delivery, customer service and aftercare were fantastic.

Tyler & Oli that carried out the installation are both very professional, knowledgeable and have a great sense of humour.

Would not hesitate to recommend.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

The Steel Door Company were amazing!!

The Steel Door Company were amazing!!! And really affordable. The quality of my internal steel doors are superb. From the initial consultation with Will, through to Natalia and then Tyler and Olly fitting the doors, it was so so good. I could not recommend them highly enough. Thank you guys for an amazing job!!!!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

An excellent experience

Ordering an expensive door remotely via a website felt risky. However, the overall experience was excellent. The quality of the door is excellent and beyond expectation. The fit is perfect in a complex wall of a 220 year old house.
The measurement survey was conducted by Adrian who patiently took me through the options and design adjustment for a perfect fit.
The design detail was communicated flawlessly to the factory and the installation team. The installers were Lewis, Owen and Simon. They arrived fully prepared to carry out what was a complex installation. Their work was highly professional and time efficient.
These 4 staff members are a credit to the company.
In addition to their skills they were willing to drive an over 12 hours round trip from Steel Doors to my home in Edinburgh. Both Adrian and Lewis's team arrived with a smile and went straight to work and didn't stop until finished.
I would also like to thank Jess and Natalia for coordinating the survey and installation visits and keeping me up to date.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

"We initially looked at Crittall…

"We initially looked at Crittall windows, but the high costs and long lead times were a major hurdle. Other suppliers suggested aluminum alternatives, but we felt the bulky frames compromised the slim, heritage aesthetic we were after.

Everything changed when we found The Steel Door Company. From start to finish, the advice we received was impeccable, and they delivered the exact architectural look we envisioned. A huge thank you to the team—specifically Steve, whose impartial guidance was invaluable, and Lewis, who was the ultimate professional throughout the installation. Their attention to detail and care were outstanding. They are a credit to the company, and I wouldn’t hesitate to recommend them to anyone seeking high-end steel solutions."

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality and great service

Amazing quality and great service. Jess is an absolute star. We had a small issue with the floor after install, Jess and her team resolved it quickly and perfectly. I would definitely recommend this company for both quality and workmanship. Thank you so much Paula

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. The doors look incredible, feel substantial and were a great price.
Sales were lovely. The surveyor was thorough and the fitters were super polite, tidy and knowledgeable. My husband is quite picky about finishes and he is incredibly impressed with the job the fitters have done.
We will be recommending them to everyone we know.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

The only thing I can say is WOW

The only thing I can say is WOW! After waiting a few weeks for our beautiful new doors to arrive, everything has exceeded our expectations. From the moment we met fitters Lewis and Owen we knew we were in good hands.
The quality of the doors is unbelievable, they have completely changed the space, making our home feel much bigger and so luxurious.
Thank you to the whole team at Steel Door Company, it’s been a pleasure to deal with you and very refreshing to find such exceptional service.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

The best in the business

They fitted the glass conference room in my office at BCMK Law. The best in the business, amazing. From start to finish. They came on time and did a fantastic job.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!!!!

Amazing, we are so pleased with our new doors! The service and communication from start to finish was exceptional. Lewis and Owen, our fitters, answered all of our questions and did a fantastic job. Would recommend without hesitation. Thank
You so much!

22 December 2025
Unprompted review
Rated 5 out of 5 stars

The best in the business

What a great company, a first class service from booking to fitting of the doors and the quality of the product.

Big shout out to Jess Roberts. Excellent Customer service, this is the definition of someone that is customer centric focused.

Also a big thank you to the two fitters, extremely professional and polite, whilst leaving the job tidy.

A great UK based company, wishing them all the success that will surely come their way.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Aberdeen Steeldoor Installation

Evening Jess @ Steeldoor
Well it’s been a hectic final two weeks tidying up as the various trades completed the finishing touches to our (we think stunning) renovation!

Your door has gained so much attention!

From our Architect , Builder and friends who’ve visited to help us move stuff back downstairs from our attic bolthole home upstairs over the last 7months.

I hope the photos do justice to your beautiful door.

Well done all at Steeldoor!

Merry Christmas to you all and hope you gain plenty new orders in 2026 and beyond.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Steel Door Company

The Steel Door Company offer very competitive rates as compared to other door companies supplying either the same product or very similar.

The customer service from my experience was exceptional, in that everyone I had contact with, were professional, helpful and friendly.

The product that I received was of a high standard and installed to a high standard; which i can say from my own experience, is becoming a rare thing these days.

Thank you

17 December 2025
Unprompted review

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