John Shepherd Estate Agents Reviews 1,083

Debbie Jackson has been my property inspector for a little while now and has gone above and beyond to ensure that any issues or concerns regarding my property are being addressed. Within less than... See more

We had a great experience with John Shepherd Estate Agents when securing our home. The whole process was smooth and well managed. A special mention to Alex, who was incredibly helpful throughout... See more

The professional and friendly service offered by John Shepherd - expertly lead by Saskia Rodriguez, is an essential component of our property portfolio's success. Special thanks to Saskia, who... See more

We rented a property in Solihull for 3 years with John Shepherd managing the property. All of our queries were dealt with quickly, staff doing inspections were always very friendly and polite, and we... See more

For anyone renting out their property with John Shepherd, please be aware of their no-deposit scheme, as they charge you extra fees upon moving out. They added an unlawful professional cleaning charge... See more

Used the Solihull branch. My agent Caitlin was very good and made the move process as quick and as painless as possible. One annoying thing when dealing with this estate agent were the rings... See more

We had a great experience with Jordan as our estate agent! She has been incredibly helpful, patient, and considerate throughout the entire process. Since we were moving from a different country, eve... See more

Shennay was extremely helpful throughout our move and made the whole process smooth and straightforward. Communication was always clear and she was quick to respond whenever we had questions. She kept... See more

My partner and I viewed a property with Ellie on short notice, as we needed a quick turnaround after prior arrangements fell through. Ellie was absolutely brilliant during the viewing and afterwards... See more

It’s my first time using this Real Estate agent company but I can attest that their service is top notch. I have managed to secure a decent house to move in soon. They have been helpful in areas th... See more

This review is about PAULINE at the Sutton Coldfield branch, NOT the whole company or the Sutton Coldfield branch. Pauline is one of the rental property maintenance managers. Super switched on lady. H... See more

I was looking for a one bedroom flat to rent and came across one through John Shepherd Solihull that looked good. I arranged a viewing where I was met by Shennay who showed me round the property and g... See more

⭐⭐⭐⭐⭐ I honestly can’t thank Catie Butler enough for everything she’s done to help me with my move. From start to finish, she has been absolutely amazing. She answered all of my questions qu... See more

Absolutley spot on looking after me . Not long moved in with a minor leak under the sink , I reported it and straight away a lovely lady called Donatella Riches assisted with great customer... See more

First time we have used John Shepherd to help rent our property after the last tenant left in December 2025. The team, Caitlin and Senka, were in touch with us throughout the whole process from takin... See more

Rooms looked good for the price, spacious enough, good enough window view considering the price. I currently pay more money for less space, so can’t wait to change locations. Kelvin was a great tour g... See more

As a prospective tenant I found Shepherd to be attentive and responsive. Having paid my initial rental, there was a remarkable change in their attitude. Immediately after collecting the keys I advised... See more

Leah M from the Mere Green office- what can I say!! She has been the epitome of good customer service!! I can say that she does what she says she will do , when she says she will do it; keeps you u... See more

Lara Soars ‑ White & her team. Amazing people! Very understanding, and very professional! I'm currently a PhD researcher in the UK, and as a result I travel quite often. I rent a flat through John Sh... See more

Hi I have been associated with John Shephered for more than 3 years.. The team is very supportive, I have got the beautiful house by canal with the help of Megan and she has been great support during... See more

Our experience at the end of our tenancy was extremely frustrating and disappointing. We were faced with significant proposed deductions from our deposit for cleaning and full redecoration, ev... See more

We had a very disappointing experience with John Shepherd Lettings at the end of our tenancy. Significant deductions were proposed from our deposit for cleaning and full redecoration, despite... See more

We had a very disappointing experience with John Shepherd Lettings at the end of our tenancy. Significant deductions were proposed from our deposit for cleaning and full redecoration, despite... See more

I arranged over 1 week ago to have my house valued by John Shepherd Solihull and provided a guide on the expected valuation based on good local knowledge of similar property values and market activity... See more

Michelle at the Redditch branch of John Shepherd went above and beyond to steer us through an unfamiliar and difficult transaction. She kept us calm, was always there and got us where we wanted to be... See more

Sue Birch has looked after my properties for a few years. Just wanted to give a shout out to her professionalism looking after the properties. Nothing is to much trouble, sorts out any concerns the te... See more

Joe Farrar has been amazing throughout the whole process of finding a place for my friend and I for our next academic year. As an international student renting an apartment for the first time, he expl... See more

Made the entire process easy and stress free. Megan really helped us out during the process, making the application and move nice and simple. Would definitely recommend them as a trustworthy and helpf... See more

Monica 42 queen's Road City centre Nottingham ng2 3dt I enquired to her over the phone about a rental property and she was amazing, very supportive and knowledgeable. I felt very comfortable and... See more

I have lived in the apartment through john shepherd for 1.5 years. Whenever i have faced any maintaining issues, they have sent help even during night hours when it was an emergency. They have always... See more

Katie Walters was my agent, Prompt and clear communication and arrangement, any queries and concerns were addressed and amended in good time. Katie was supportive through the process and kept the ba... See more

House searching this year has been a nightmare but 6 days after getting in contact with Joe Ferrar and we'd already put down a deposit for the perfect student house to suit all of our needs. He made t... See more

I am currently on Day 50 of living in a property managed by John Shepherd (Birmingham) that is unfit for human habitation. Since 9th February, I have been dealing with a severe structura... See more

I would like to give a massive shout out to Lauren Foster for all the assistance and understanding for my struggles, without her agreement through my struggles, I would have found living very diffic... See more

Caitlin helped to make my move easy. I received gentle reminders about any actions I needed to take and Caitlin always responded promptly to my questions and queries. I received a great service, and w... See more

John Shepherd have managed our property portfolio for many years - and have generally done this well. In recent years we've had Christina specifically look after us - and she has been wonderful - ver... See more

I have been with John Shepherd for a number of years and I have always found them to be completely efficient and reliable. They respond immediately when there is something to be dealt with and then de... See more

Kelvin made my experience wonderful. He was nice, charming and informative. He explained all of the steps throughly, and answered any questions I had professionally. Even if they were silly ones.

I would strongly advise anyone to avoid John Shepherd Lettings. Our experience has been a nightmare of poor communication, negligence, and total disregard for tenant health and safety.... See more

All the staff but especially Ellie were honest, thoughtful and kept me fully advised throughout my first experience of selling a property. Communication was prompt , returning my calls speedily, and c... See more

My experience with John Shepherd Lettings has been appalling. They completely oversold their ability to manage the property and dramatically overestimated the achievable rent. In reality the... See more

I had a viewing for an apartment at the iland flats. I had Alexander Shomari show me around he articulated the features of the property well. Any question I had he was more than happy to answer. T... See more

We recently moved into an apartment managed by John Shepherd Agency and they have been really helpful in sorting out our maintenance issues. A special shout out to Christina Tzemanaki at John Shepherd... See more

I’m very satisfied with the service I received. The team was professional, responsive, and helpful whenever I had questions. The whole process, from moving in to moving out, was handled efficiently... See more

The John Shepherd team have been really efficient, friendly and supportive. From the 1st contact to tenant viewings, vetting, contract and hand over, all seemless I would recommend them to any landl... See more

Lara Soars-White from the Birmingham Team was very responsive when managing the property and handled my issues quickly! Highly recommend, overall I have had no issues with John Shepards and the ent... See more

It has been a real pleasure to deal with John Shepherd Estate Agents. Mandi and the team have been extremely professional, friendly and are providing a first class service. I highly recommend them (La... See more

I have recently moved into my new property with Uni2rent part of John Shepherd and I have to say it was very smooth process for me to get into the new property. My previous tenancy agreement was about... See more

We have been with John Shepherd Birmingham for a year now and all I can say is they are the best team. My property manager (Gita) is always there to reply back both emails and calls on time whenever I... See more

Overall, I have had no issues with these agents. They are quick and responsive to all enquiries. When viewing properties, they explained everything clearly, and maintenance issues are handled with eas... See more

I have used John Shepherd for many years to find new tenants and each time I have experienced excellent service. Mandi Thandi was professional, efficient and communicative throughout the whole process... See more

Although we had some very unfortunate events happen whilst purchasing my new apartment, Turkay was extremely patient and helpful throughout the whole process. Once things started moving in the right... See more