Thornley Groves Estate Agents Reviews 5,269

Thank you Thornley Groves. Fantastic agency and one that cares! Brilliant and fast communication. If something needs doing it’s dealt with within a timely manner. A special thank you to Aleaya Afzaal.... See more

David Barsi stands out as a property manager. He inspires confidence that he is on top of things. He is responsive. He can provide advice and recommendations as well as synthesise simple explanations... See more

Yet again, I can only reap praise on the staff of Thornley Groves , Prestwich. From the day I informed the Prestwich branch I was losing a tenant, and giving them a move in date for potential t... See more

Thank you to Thornley Groves for the excellent service over the past four years. I rented through Thornley Groves for more than four years, and I had a very positive experience throughout that time. S... See more

Our new property Manager Aleaya Afzaal is great. Very professional and proactive, she really inspires confidence that any arising issues will be dealt with fast and efficiently, which is what you nee... See more

Emma Slabbert Property Relationship Manager has reached out to me and explained about changes of renter reform bill. Advising me the issues about periodic contract, section 8 and 13 I am now more cl... See more

I have had a particularly great experience with Kaja Iskra as my property manager, who is always quick to respond to queries and escalate any issues I raise. I have enjoyed renting my apartment with t... See more

TG have looked after my property for many, many years, always easy to deal with. Had an urgent problem to deal with recently, contacted Maisie Widdas and she dealt with it quickly and efficiently.

Thornley Groves has been a very responsive and helpful agency for us. Whether it was finding our home or handling repairs and servicing now, they always act quickly. A huge thank you to our agent, Kaj... See more

Thornley Grove has managed one of my properties for years and I cannot fault their service. They have given my regularly updates and have dealt with all the legal requirements quickly. They have found... See more

I cannot recommend Daisie Eaton enough for her help with my tenancy renewal. Not only did she help me secure a rate below market value, but her communication was seamless and supportive from start to... See more

Highly recommended Thornley Grove as an agent who manages a rented property for me. I have been dealing with Owain Lacey who manages the property for me. I feel Owain offers a highly professional an... See more

I’ve just renewed my tenancy agreement with Aleaya at thornley groves and it’s been a quick and easy process. Aleaya has fast and friendly replies and is very helpful with anything I need. Would defin... See more

We have had issues with communication, due to the size of the company and the number of different departments. Chloe Jewell has arranged for all communication to come through her, which will help us g... See more

Jeovely stepped into the breach when our usual agent was on leave and managed to fast track negotiations for our lease renewal and even managed to negotiate on our behalf with the landlord. More than... See more

I have a viewing for today, but in the morning the time was changed to one I might not be able to attend. I emailed to ask if it could be rescheduled, but unfortunately I didn’t receive a response f... See more

Having had my properties rented through Thornley Groves for nearly 20 years I’ve had my share of good and bad property managers. Currently Aleaya is one of the best, if not the best one, I’ve had,... See more

STAY AWAY FROM THIS COMPANY ! THEY REFUSED TO PROVIDE HEATERS WHEN THE BOILER BROKE AND IT WAS SNOWING , THEY TAKE MONTHS TO SORT PROPERTY ISSUES, THEY DONT ANSWER YOUR PHONE CALLS,WORST ESTATE AGENT... See more

I couldn’t recommend Thornley Groves highly enough. They are always quick to respond to any queries or questions, and the property management team is excellent especially Delci, who has been incredibl... See more

Kelly from the Monton Green office in Eccles was very professional and supportive. We were happy with her help which was very convincing and ebabled us make our decision.

Katie was great at liaising with my tenant following a site visit to ensure we could get a great outcome for all. Good 2-way communication which is vital for a managing estate agent.

Aleaya is new to me, but has started out really well. Very positive, fast to respond, helped me navigate other departments as I needed to. I’m keen to see how she develops, but I have high hopes.

I had the pleasure of dealing with Daisie Eaton. She has been very supportive and informative and I would highly recommend her! Thank you Daisie!

I opted for Thornley Groves over other local estate agents, as upon meeting with them it was apparent they were very knowledgeable, friendly, down to earth and had information to back up their advice.... See more

David Barsi was exceptional. He did help me a lot with my new contract , he kept me updated all the time and was empathetic and comprehensible, available every time I needed some help. I only have g... See more

Thornley Groves have managed my property since July 2024. Chloe Jewell is my personal property manager who is always extremely caring and professional. She returns any calls quickly and is reliable an... See more

5-Star Review for Kelly McDermott I viewed a property today at 11 Leigh Ave, and was incredibly impressed with the service provided by Kelly McDermott. From start to finish, Kelly was profess... See more

Katie Twigg has been fantastic at handling my rental properties. She is excellent at communication and any issues I have ever had she has always sorted out. A big thank you to her for her ongoing hard... See more

I currently rent out an apartment with Thornley Groves and I am happy with the service I am receiving. Owain Lacey (Property Relationship Manager) has been dealing with my enquirers and has been prom... See more

I'm honestly not sure things could have gone any worse with Thornley Groves. I couldn't recommend them less. Notice how most of their positive reviews come from landlords or people... See more

Daisie was absolutely wonderful to work with and so helpful! Amazing at what she does, couldn’t recommend enough!

We were welcomed by Kelly McDermott who was so welcoming and helpful. We felt at ease looking around and Kelly was happy for us to ask any questions we wanted.

I have had a very positive experience dealing with Michael Richardson as an agent. Communication has been excellent throughout, with prompt responses to any queries or issues raised. Matters are handl... See more

Efficient and fast Had a lovely estate agent called Kellly McDermott show me round a property and she was lovely and welcoming

TG were very efficient and helpful when we started renting our property in 2016 and we have a positive attitude towards them. I currently have a few concerns which I will raise directly with the... See more

Kelly McDermott was great showing us around the property we booked to view. Full of information and ideas which helps build a picture of what your home could look like. Would highly recommend.

I highly recommend Thornley Groves as a letting and managing agent. I have had the pleasure of working with Katie Garner across our property portfolios, and I can confidently say she has bee... See more

They helped me so much and so quickly when there were a leak and a problem with car park remote control.

Owain was really helpful whilst work was carried out during our tency, helping improve the property and liaising with contractors for us to smooth out any issues.

Kent H was very helpful with resolving a matter relating to our unit. He followed up regularly, returning calls promptly and ultimately got to a good result for everyone involved.

Easy to do business with, Olivia and Amber very professional. Seamlessly marketed the property and it’s also managed so no stress.

I was shown around a property by Kelly McDormott from Thornley Groves Estate Agents She was professional friendly and curtious to both the seller and the prospective buyer. Kelly know the property h... See more

Jeovely was very helpful and friendly, she got the situation under control. Thornley groves are a great company to work with

Whilst rarely leaving reviews, I thought it appropriate to commend Thornley Groves (and, in particular, Owain Lacey, my immediate property manager contact and with specific reference to their managed... See more

As a landlord client, I experienced significant issues at the end of a tenancy, including poor communication, lack of control over keys, and delays in resolving matters. I escalated the complaint to... See more

Using the Monton office, we found Ellie, Kelly and the team very helpful and informative. I would recommend them to anyone buying or selling in the area.

Aleaya has been very helpful and organised. Always available to answer questions She has tried to sort out my queries. When she did not have the answer got the answers and responded in timely mann... See more

James was very nice and patient and was helpful and answered all my queries about the apartment . Thanks James and wish u all the best

We have previously been let down by a few unresponsive TG Lettings managers. I am so glad to have been assigned Michael R, ever since we have quick responsive and actioning of any issues that may ari... See more

I repeat.....Lazy after 5 months they finally give a reply!!! See reply at end.... They had all my information and did not carry out their duties or due diligence. I have be... See more

SCAMMERS I disputed a £370 cleaning charge at the end of my tenancy despite raising at check-in that the property was of a disgusting state with photos, that the property was not clean. This... See more