Excellent service. Easy to book the battery replacement online. Price explained for the battery and fitting, time slot picked and confirmation messages. Steve, the guy who came, called ahead to say he... See more
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Review summary
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Helpful as always. I fully agree with Mr Rahman's comments. In over 60 years of membership ,the patrols have always been both technically amazing but their outstanding people skills are so good i... See more
Superb experience. Coil spring in the suspension snapped puncturing the brand new tyre causing a blowout! The roadside mechanic Paul diagnosed this immediately and was brilliant. I’m not so happy wit... See more
Company replied
Phone call was dealt with efficiently. Tom and Tony arrived within 1hr and 20 minutes; luckily in a van which the motorcycle trailer fitted inside. So after initially trying to fix the broken clutch... See more
Company details
Written by the company
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- www.theaa.com
4.8
Excellent
210K reviews
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Excellent service from the AA First…
Excellent service from the AA First time using the AA app which is straight forward to use.Kept up to date about arrival time AA man friendly and very competent Good listener and took time to examine car and work out the problem First call out to AA in over ten years Pleased to know that the service is still excellent
27 May 2026
Reply from The AA Breakdown Cover
Hey, this is fantastic to hear. We're delighted you found our app so easy to use, and James will be pleased you were happy with the service he provided.
Colin cones to the help!
Colin showed how a professional, efficient and friendly service should operate and I would endorse as a fine example of someone who is good at his job a splendid example of the service that the AA give.
27 May 2026
The AA man was professional friendly…
The AA man was professional friendly and helpful .He made sure I was fully briefed on the problem with my
car and towed me back to the address of my choice as he was unable to repair the fault.
27 May 2026
Reply from The AA Breakdown Cover
How lovely, thanks for sharing, Natasha.
The service was great.
27 May 2026
Useless Rockshore European Insurance arm
Trying to purchase European Travel Insurance but the AA hand-me-down insurance company Rocksure can't even process it.
Completely useless.
27 May 2026
Unprompted review
Reply from The AA Breakdown Cover
We are sorry to hear about your difficulty purchasing travel insurance. We hope you get sorted.
The company kept me consistently…
The company kept me consistently updated on arrival time. Quickly sorted
27 May 2026
Great service
Mark arrived quickly, was very knowlegable and sorted the problem in no time. Very kind and felt reassured the car was good to go.
27 May 2026
Great service with a smile
Great service with a smile. Very knowledgeable and explained things fully.
27 May 2026
Reply from The AA Breakdown Cover
Thanks for the lovely feedback, Carl. Spencer will be happy.
Excellent service
Excellent service, reassuring, handed over findings at the garage to help pinpoint the issue, ensured I had transport home
27 May 2026
The AA rescued me from an extremely…
The AA rescued me from an extremely difficult situation - no gears. And miles from home, and broken down on a busy road. The engineer arrived earlier than the estimated time, which was great.
27 May 2026
Liam above and beyond
Liam could see we were on a mini break and had a young child he sourced the part collected it then fitted at a very good price, really please with the service and Liam was great!!
27 May 2026
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