AA. For me got expensive years ago so was really pleased that their prices this year was the best I could find for over 70s and purchased the gold insurance for both our cars. Best price this year an... See more
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Review summary
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Very straightforward process of purchasing car insurance. Options were clearly set out and (as a millennial who usually does important work on a laptop) found the mobile app very user friendly. Great... See more
Reasonably competitive price, with thorough insurance cover on the Platinum package. The thing that swung it for me was the ability to protect your excess once per year. This gives peace of mind when... See more
Company replied
I had to phone the AA home insurance team to start a new policy as the online system wouldn’t let me pay for some reason. The advisor could not have been any more helpful. It was an absolute pleasur... See more
Company details
Written by the company
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- theaa.com/insurance
4.6
Excellent
44K reviews
Asks customers to review
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May use AI-assist with repliesRead more
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Great service no hassle 👍
4 July 2026
Unprompted review
Reply from The AA Insurance
Great stuff, just what we like to hear 🙂.
excellent to deal with
easy access on comparison site ,straight forward information . quick and easy to confirm the choice with the AA
5 July 2026
Great product AAINS
Great product. Ease of getting sorted, great website which was easy to use and a package the fills all of my requirements.
10 June 2026
Easy to action online
Easy to action online. The cost was very competitive and offered all the additional cover I require.
2 June 2026
Good price for Cover
Easy to complete website and good price for level of cover. Only downside is no confirmation of payment until documents sent some time later.
5 July 2026
Quick answer to phone prompt,service
Quick answer to phone prompt,service. Agent verify helpful . Made it easy
5 July 2026
Purchased on line very early process…
Purchased on line very early process easy to to follow and a very good price
6 July 2026
Reply from The AA Insurance
Delighted to hear that. Thanks for choosing us John 💛.
So far very good.
5 July 2026
Efficient easy to use service
Communication done on WhatsApp which was novel but very effective
6 July 2026
Excellent, professional service
Excellent, professional service. They matched the price to your online quote for the policy. It was fantastic to be able to speak to someone (located in this country), to confirm the details instead of being expected to do everything online.
6 July 2026
Very easy to complete the forms and…
Very easy to complete the forms and apply for motor insurance,
Details of my policy well explained online
6 July 2026
What went wrong was I was quoted a…
What went wrong was I was quoted a price and because we ran out of time and had to leave it till the next morning to activate the policy and was told AA would honour the price the next day.BUt they wouldn't and.so I had to extend the start date of my policy just to get a policy with the A.A as the other prices were x2 as much. But the service itself has been very good its just unfortunate that I feel this way as I feel I was conned . Yes a harsh word but the A.A should of have honoured the price.
2 July 2026
Reply from The AA Insurance
We're truly sorry to hear about your experience with the car insurance quote and the frustration this caused. We understand how disappointing it must have been to be quoted one price and then find it wasn't honored the next day. We appreciate you bringing this to our attention.
Excellent service
6 July 2026
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