I have rented several storage units at Green Valley Self Storage for over 10 years and have been so pleased with their exceptional, attentive, customer service. The staff is kind and respectful. I did... See more
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There are three factors that I think every customer evaluates a storage facility on and Stafford Ranch Self Storage is 5 star in my book. 1) Convenient location and hours ✔️ 2) Competitive rates ✔️... See more
Company replied
I have been a customer of the Stanford Ranch Self Storage ever since its opening several years ago and I have nothing but positive words. The manager, Susan, is an active young woman that is always re... See more
Company replied
Great service. Tom is super helpful. Informative, friendly, upbeat. Areas are clean, well-lit, carpeted; “street signs” to help you find your way. We inspected 3or4 other storage spaces in Pasad... See more
Company replied
Company details
Written by the company
Smart Self Storage is a "Network of Neighborhood Self Storage facilities". These neighborhood facilities focus on the surrounding communities that each facility serves. Our local focus helps us better serve each and every individual customer whether it is for a small personal unit or multiple larger units for large commercial accounts. While focusing on the neighborhood and surrounding communities with each individual facility, we have created a company that is one of the best self storage providers in Los Angeles County over the last decade. Our local ownership gives us the ability to provide hands-on oversight to both the operation of the facility and the customer service being provided to our customers. The highest quality and most professional customer service is the ultimate goal of our company. It is our pledge that we will do everything in our power to assist you in your storage needs and provide you the best solution for you at competitive prices. We are continually looking to grow our portfolio as well as provide high quality professionals to our management family.
Contact info
United States
- 818-989-6299
- www.smartselfstorage.com
4.5
Excellent
1K reviews
Hasn’t replied to negative reviews
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Reply from Smart Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
I really like Costomer service
I really like Costomer service,
Everywhere clean and safe .
30 August 2023
Reply from Smart Self Storage
Thank you for taking the time to leave us a review!
Amazing people and extremely friendly…
Amazing people and extremely friendly and helpful. Would rent there every single time.
1 August 2023
Reply from Smart Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Fast and informative.
8 August 2023
Reply from Smart Self Storage
Thank you for the 5 star review! We're so happy that our customer service was able to meet your expectations.
The personal
23 August 2023
Reply from Smart Self Storage
Thank you for the 5 star review! We're always happy to help with your storage needs.
Reply from Smart Self Storage
We greatly appreciate all of the feedback you have shared. We are thrilled that you've enjoyed a positive storage experience at our facility. Thank you for the detailed review and your business!
Reply from Smart Self Storage
Your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!
Reply from Smart Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Honestly i gave a 4 because this in my…
Honestly i gave a 4 because this in my first rental and i have not had enough time to give an adequate review.
As of right now, it is clean and well maintained. My only thought is later access hours during long daylight summer days.
18 August 2023
Reply from Smart Self Storage
We appreciate your business and the time you took to express your opinions. We look forward to providing you with quality storage solutions in the future.
Reply from Smart Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Reply from Smart Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Amazing Service!
Very fast and easy process. Managers are very kind and helpful. Wonderful experience.
11 August 2023
Reply from Smart Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Reply from Smart Self Storage
We are incredibly grateful that you took the time out to post this review for our team at Chino Hills Self Storage. We value our customers and providing excellent service is a priority. Thanks again for your kind words. We appreciate your business.
Reply from Smart Self Storage
We appreciate your business and the time you took to express your opinions. We look forward to providing you with quality storage solutions in the future.
Excellent customer care
I had such wonderful service customer service recently getting my first storage unit - I went back to get another one .
Thank you Susan for all your help with everything .
You went above and beyond and even gave me a much needed bottle of water to drink on a very hot Rocklin summer’s day .
27 July 2023
Reply from Smart Self Storage
Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
Very clean and well maintained units…
Very clean and well maintained units in Turlock Ca from the minute you walk-in. They make you feel welcomed,and safe.
5 August 2023
Reply from Smart Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Accommodating and a good value
Accommodating and a good value. The facility is first rate.
3 August 2023
Reply from Smart Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far. If we can help with anything, please do not hesitate to contact us directly.
Christopher was amazing
Christopher was amazing, he sold me with his professionalism as well as genuine human touch. I could have found a much cheaper storage facility (and I did) but the rep had horrible customer service! Christopher represented your company outstandingly! Thanks Chris
7 July 2023
Reply from Smart Self Storage
Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
Great facilities. Great customer service….
Welcoming attitude and attention to detail. Great representative.
28 July 2023
Reply from Smart Self Storage
Your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!
Customer policy and review of pricing
Customer policy and review of pricing, need, and ease
24 July 2023
Reply from Smart Self Storage
Thank you for taking the time to leave a review. We value all feedback from our customers as it helps us improve our services. We noticed your review is a bit vague, and we would appreciate the opportunity to address any specific concerns you may have regarding our customer policy, pricing, or your overall experience.
If you could provide more details or reach out, we would be grateful for the chance to better understand your perspective and work towards a resolution.
Thank you for choosing us, and we hope to serve you better in the future.
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