Smart Self Storage - Roseville Self Storage Reviews 42

TrustScore 5 out of 5

4.8

8601 Foothills Blvd., 95747 Roseville, California, US


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See what reviewers are saying

Rated 5 out of 5 stars

Must Share, managers Bev and Pat... have hosted me in and out of their property since 2019. Their kindness has gone above and beyond for me. Personally I must share a of feeling of comfort and secur... See more

Company replied

Rated 4 out of 5 stars

The best part about this place are the Roseville on-site managers! They are wonderful people who provide excellent service , are friendly and make sure everything on the property is clean and safe. Gr... See more

Company replied

Rated 5 out of 5 stars

Michael made my experience great! He went above and beyond to help me find the correct unit size. also accommodated my irrational fears of storage units. This company is true to their pricing

Company replied

Rated 5 out of 5 stars

Owners were clear about all services they provide. My movers also had to return and leave a trimmer that was forgotten by them and the owners stored it for me until I could come by and pick it up.

Company replied


Company details

  1. Self-Storage Facility
  2. Moving and Storage Service
  3. Storage Facility
  4. Warehouse

Written by the company

Smart Self Storage is a "Network of Neighborhood Self Storage facilities". These neighborhood facilities focus on the surrounding communities that each facility serves. Our local focus helps us better serve each and every individual customer whether it is for a small personal unit or multiple larger units for large commercial accounts. While focusing on the neighborhood and surrounding communities with each individual facility, we have created a company that is one of the best self storage providers in Los Angeles County over the last decade. Our local ownership gives us the ability to provide hands-on oversight to both the operation of the facility and the customer service being provided to our customers. The highest quality and most professional customer service is the ultimate goal of our company. It is our pledge that we will do everything in our power to assist you in your storage needs and provide you the best solution for you at competitive prices. We are continually looking to grow our portfolio as well as provide high quality professionals to our management family.


Contact info

  • 8601 Foothills Blvd., 95747, Roseville, California, United States

  • 916-771-8601

4.8

Excellent

TrustScore 5 out of 5

42 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

5 stars !

Super friendly, super clean, well maintained, great security and reasonably priced !

25 August 2023
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Reply from Smart Self Storage - Roseville Self Storage

We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.

Rated 5 out of 5 stars

Both Pat and Bev Fountaine ....

Both Pat and Bev Fountaine ..... were the most helpful, and caring .... They made me feel that this was the best place to be.... Because of them I am so confident that the 'treasures to us' will be safe.
I don't think we have been able to pick a better place.

28 June 2023
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Reply from Smart Self Storage - Roseville Self Storage

Thank you! We really appreciate your 5-star review and the recognition of our professional and courteous staff.

Rated 5 out of 5 stars

Bev and Pat are terrific

Bev and Pat are terrific! They are helpful and engaging. They even called me to tell me my lock was not secured correctly on my security door.

20 June 2023
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Reply from Smart Self Storage - Roseville Self Storage

Your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!

Rated 5 out of 5 stars

Great and friendly staffs going over…

Great and friendly staffs going over and beyond to assist. No hassle, really flexible.

12 June 2023
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Reply from Smart Self Storage - Roseville Self Storage

Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.

Rated 5 out of 5 stars

Owners were clear about all services…

Owners were clear about all services they provide. My movers also had to return and leave a trimmer that was forgotten by them and the owners stored it for me until I could come by and pick it up.

21 May 2023
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Reply from Smart Self Storage - Roseville Self Storage

Thank you for taking the time to let us know about the wonderful experience you had at Roseville Self Storage. We hope to always exceed your expectations and thank you for choosing to store with us.

Rated 5 out of 5 stars

Michael made my experience great

Michael made my experience great! He went above and beyond to help me find the correct unit size. also accommodated my irrational fears of storage units. This company is true to their pricing

26 May 2023
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Reply from Smart Self Storage - Roseville Self Storage

We appreciate your business and the time you took to express your opinions. We look forward to providing you with quality storage solutions in the future.

Rated 5 out of 5 stars
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Reply from Smart Self Storage - Roseville Self Storage

Thank you for the 5 star review! We're so happy that our customer service was able to meet your expectations. 😀

Rated 5 out of 5 stars

Very clean

Very clean, gated for safety and very friendly staff.

14 April 2023
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Reply from Smart Self Storage - Roseville Self Storage

Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.

Rated 5 out of 5 stars

Kindness Matter's

Must Share, managers Bev and Pat... have hosted me in and out of their property since 2019. Their kindness has gone above and beyond for me. Personally I must share a of feeling of comfort and security.
I have rented from them at least three different times with my hard walk. These managers have always given such kindness.
If I could shout it out to the world that Roseville Self Storage and managers Bev and Pat are exceptional... I will! Accommodating me with friendly pricing, and good sizing of storage, has never been a bother. Always --welcomed me with Kindness.

7 March 2023
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Reply from Smart Self Storage - Roseville Self Storage

Michele, thank you so much for your kind words and business. We are truly thankful for your trust in selecting Roseville Self Storage as your self storage facility. Wishing you an amazing day, and please do not hesitate to reach out at any time if we can be of assistance. We are always here for you and all of our customers!

Rated 5 out of 5 stars

Great Customer Service

I met the sweetest couple who manages the Self Storage in Roseville, CA. Pat and Bev were hospitable, kind, and thoughtful.

9 February 2023
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Reply from Smart Self Storage - Roseville Self Storage

Your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!

Rated 5 out of 5 stars

Fast and kind service

Fast and kind service. Highly recommended.

18 April 2022
Unprompted review
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Reply from Smart Self Storage - Roseville Self Storage

Thank you for your kind words. We strive to give each customer the best possible self storage experience.

Rated 4 out of 5 stars

The Roseville on-site managers are Awesome.

The best part about this place are the Roseville on-site managers! They are wonderful people who provide excellent service , are friendly and make sure everything on the property is clean and safe. Great location. I’ve been here for 3 years, The only downside is the off site owners are price gouging people next year-$40 increase is not cool. If Bev and Pat weren’t here I’d be taking my money somewhere else.

13 December 2021
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Reply from Smart Self Storage - Roseville Self Storage

Thank you for taking the time to let us know about the wonderful experience you had at Roseville Self Storage. We hope to always exceed your expectations and thank you for choosing to store with us.

Rated 5 out of 5 stars

Safe

Safe, kind owners, feel comfortable here, really wonderful all around. Recommend to anyone.

28 September 2021
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Reply from Smart Self Storage - Roseville Self Storage

Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.

Rated 5 out of 5 stars

Best storage facility

Very accommodating, great pricing, easy to get a hold of.

22 September 2021
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Reply from Smart Self Storage - Roseville Self Storage

Thank you for your kind words. We strive to give each customer the best possible self storage experience. If you decide to refer a friend to us that needs storage, we will do our best to give them the same professional experience you received.

Rated 5 out of 5 stars

Bev & Pat were both very friendly and…

Bev & Pat were both very friendly and helpful in helping me find the right unit to meet my needs. The site is clean and well kept, and offers good security. It is a good location and with good hours available for my use.

19 July 2021
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Reply from Smart Self Storage - Roseville Self Storage

We really appreciate the kind sentiment, Gus. A pleasant experience at Cypress Self Storage is what we provide for all of our customers and we are glad you experienced the same.

Rated 5 out of 5 stars

This is the best place to store your…

This is the best place to store your stuff, kind and friendly staff, the place is clean and tidy, this is my second time renting a storage unit from Roseville Storage, I was so happy the first time I renting a unit that I told my Niece that was having to move from Volcano to Seattle about this place and she is also renting a unit, all I can for more if I could give them 10 stars I would.

14 July 2021
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Reply from Smart Self Storage - Roseville Self Storage

We really appreciate the kind sentiment, Debra. A pleasant experience at Roseville Self Storage is what we provide for all of our customers and we are glad you experienced the same.

Rated 5 out of 5 stars

These folks are the best

These folks are the best, good prices, clean storage units, easy to work with.

9 July 2021
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Reply from Smart Self Storage - Roseville Self Storage

JD, We really appreciate you taking the time out to share your experience with us. Looking forward to your continued business at Roseville Self Storage.

Rated 5 out of 5 stars

Great customer service

Great customer service! Assisted in a smooth move to storage in every way. Brought us cold water to keep us hydrated on a hot day without having to ask for it. Showed they cared about our health and safety. Really appreciated the attention. Thank you!

14 June 2021
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Reply from Smart Self Storage - Roseville Self Storage

Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.

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