I have rented several storage units at Green Valley Self Storage for over 10 years and have been so pleased with their exceptional, attentive, customer service. The staff is kind and respectful. I did... See more
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This has been an excellent experience for us using Green Valley storage. They’re extremely professional and very friendly and helpful! Not to mention very accommodating for our needs…. I highly recomm... See more
Company replied
Green Valley Self Storage has been a great option for us. Cindy has always been accommodating and helpful with our sometimes stressful storage needs. We would highly recommend this place.
Company replied
Very professional, kind ,helpful, the facility is cleanest we’ve ever seen. We are very happy .
Company replied
Company details
Written by the company
Smart Self Storage is a "Network of Neighborhood Self Storage facilities". These neighborhood facilities focus on the surrounding communities that each facility serves. Our local focus helps us better serve each and every individual customer whether it is for a small personal unit or multiple larger units for large commercial accounts. While focusing on the neighborhood and surrounding communities with each individual facility, we have created a company that is one of the best self storage providers in Los Angeles County over the last decade. Our local ownership gives us the ability to provide hands-on oversight to both the operation of the facility and the customer service being provided to our customers. The highest quality and most professional customer service is the ultimate goal of our company. It is our pledge that we will do everything in our power to assist you in your storage needs and provide you the best solution for you at competitive prices. We are continually looking to grow our portfolio as well as provide high quality professionals to our management family.
Contact info
2341 Hidden Acres Drive, 95762, El Dorado Hills, California, United States
- 916-939-7737
4.7
Excellent
23 reviews
Hasn’t replied to negative reviews
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Long Time Happy Renter
I have rented several storage units at Green Valley Self Storage for over 10 years and have been so pleased with their exceptional, attentive, customer service. The staff is kind and respectful. I didn't think they could get any better, but Franky has gone above and beyond any request to ensure any detail is taken care of. The facility is exceptionally clean and well maintained. I feel my items and I are safe every time I enter and work at my unit.
25 January 2026
Unprompted review
Very professional
Very professional, kind ,helpful, the facility is cleanest we’ve ever seen. We are very happy .
2 September 2023
Reply from Smart Self Storage - Green Valley Road Self Storage
Your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!
I really like Costomer service
I really like Costomer service,
Everywhere clean and safe .
30 August 2023
Reply from Smart Self Storage - Green Valley Road Self Storage
Thank you for taking the time to leave us a review!
This has been an excellent experience for us …
This has been an excellent experience for us using Green Valley storage. They’re extremely professional and very friendly and helpful! Not to mention very accommodating for our needs…. I highly recommend them. The facility is extremely clean and safe. Would not store anywhere else. Cindy at the front desk has been very helpful and accommodating!
4 May 2023
Reply from Smart Self Storage - Green Valley Road Self Storage
Thank you! We really appreciate your 5-star review and the recognition of our professional and courteous staff.
Reply from Smart Self Storage - Green Valley Road Self Storage
We really appreciate you taking the time out to share your experience with us. Looking forward to your continued business at Green Valley Road Self Storage.
I’M a repeat customer
I’M a repeat customer. Have always been happy with the condition of the property and the helpful attitude of the staff.
19 February 2023
Reply from Smart Self Storage - Green Valley Road Self Storage
Thank you for the 5 star review! We're always happy to help with your storage needs.
The lady is the office was super nice…
The lady is the office was super nice and friendly, I have no complaints
9 November 2021
Reply from Smart Self Storage - Green Valley Road Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Always Great Service!
Very friendly and helpful staff.
The facility is well kept.
They have trailer storage as well.
1 November 2021
Reply from Smart Self Storage - Green Valley Road Self Storage
We really appreciate you taking the time out to share your experience with us. Looking forward to your continued business at Green Valley Road Self Storage.
Preferred GreenValley Storage
Quick, efficient service. Lockup extremely clean. First class.
16 September 2021
Reply from Smart Self Storage - Green Valley Road Self Storage
Your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!
Reply from Smart Self Storage - Green Valley Road Self Storage
Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.
Green Valley Self Storage has been a great fit for us
Green Valley Self Storage has been a great option for us. Cindy has always been accommodating and helpful with our sometimes stressful storage needs. We would highly recommend this place.
29 July 2021
Reply from Smart Self Storage - Green Valley Road Self Storage
We are incredibly grateful that you took the time out to post this review for our team at Green Valley Road Self Storage. We value our customers and providing excellent service is a priority. Thanks again for your kind words. We appreciate your business.
The office person was knowledgeable and…
The office person was knowledgeable and willing to solve by storage problems and did so with ease. I was very pleased. The facility is well kept and felt safe.
23 June 2021
Reply from Smart Self Storage - Green Valley Road Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Cynthia was very professional and…
Cynthia was very professional and thorough with the process, and the facility is clean and well maintained.
17 June 2021
Reply from Smart Self Storage - Green Valley Road Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
I called and as soon as I came to the…
I called and as soon as I came to the establishment I was greeted cheerfully, helped immediately and was given a great deal.
21 May 2021
Reply from Smart Self Storage - Green Valley Road Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Reply from Smart Self Storage - Green Valley Road Self Storage
Thank you for taking the time to let us know about the wonderful experience you had at Green Valley Self Storage. We hope to always exceed your expectations and thank you for choosing to store with us.
Great site manager
The manager is extremely courteous and pleasant to speak to. She does go out of her way for her customers. I accidentally broke the key in my lock just before the gate closing time and after normal business hours. She picked up my call and rushed out with a replacement lock so I didn't have to leave the unit unlocked all night.
25 January 2021
Reply from Smart Self Storage - Green Valley Road Self Storage
Thank you for your kind words. We strive to give each customer the best possible self storage experience. If you decide to refer a friend to us that needs storage, we will do our best to give them the same professional experience you received.
Excellent facility
Excellent facility. Online sign-up was a very convenient resource. On-site staff was very professional and helpful.
8 December 2020
Reply from Smart Self Storage - Green Valley Road Self Storage
Thank you for taking the time to let us know about the wonderful experience you had at Green Valley Rd Self Storage. We hope to always exceed your expectations and thank you for choosing to store with us.
Reply from Smart Self Storage - Green Valley Road Self Storage
We are incredibly grateful that you took the time out to post this review for Green Valley Rd Self Storage. We value our customers and providing excellent service is their priority. Thanks again for your kind words. We appreciate your business.
We literally just rented our first…
We literally just rented our first storage unit at this facility but, comparing it to the experience we had at a previous location, there is no comparison! Cindy was very easy to work with by phone to reserve the unit and was delightful upon meeting her at the very clean and welcoming office. Storage unit was as described and very close to home. Couldn't be happier.
18 November 2020
Reply from Smart Self Storage - Green Valley Road Self Storage
We really appreciate you taking the time out to share your experience with us. Looking forward to your continued business at Green Valley Road Self Storage.
Excellent service and we are happy with…
Excellent service and we are happy with our new unit!
11 November 2020
Reply from Smart Self Storage - Green Valley Road Self Storage
Thank you for your kind words. We strive to give each customer the best possible self storage experience. If you decide to refer a friend to us that needs storage, we will do our best to give them the same professional experience you received.
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