The staff is extremely nice and helpful. There are dolly’s available to load in and out. The facility is well maintained and security is good. I’m glad I was recommended by a friend to move my storage... See more
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We went to get a quote on how much it would be for a small storage here & just wanted a price but Margret (I’m hoping that was her name because I loved her & didn’t want to stop talking to her haha)... See more
Company replied
Super friendly staff, and great service with excellent knowledge of the property and services offered. I’ve personally only met Gary and Alex, both of whom fit the description above. I’m sure the o... See more
Company replied
Great facility, clean, the young girl was very pleasant and good P.R. On the other hand the older lady was very poor at dealing with customers, greedy, unhelpful, I think she ripped me off! Said yo... See more
Company details
Written by the company
Smart Self Storage is a "Network of Neighborhood Self Storage facilities". These neighborhood facilities focus on the surrounding communities that each facility serves. Our local focus helps us better serve each and every individual customer whether it is for a small personal unit or multiple larger units for large commercial accounts. While focusing on the neighborhood and surrounding communities with each individual facility, we have created a company that is one of the best self storage providers in Los Angeles County over the last decade. Our local ownership gives us the ability to provide hands-on oversight to both the operation of the facility and the customer service being provided to our customers. The highest quality and most professional customer service is the ultimate goal of our company. It is our pledge that we will do everything in our power to assist you in your storage needs and provide you the best solution for you at competitive prices. We are continually looking to grow our portfolio as well as provide high quality professionals to our management family.
Contact info
207 East Cypress Road, 94561, Oakley, California, United States
- 925-625-6001
4.8
Excellent
58 reviews
Hasn’t replied to negative reviews
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Very friendly staff and very helpful.
3 July 2023
Reply from Smart Self Storage - Cypress Self Storage
We greatly appreciate all of the feedback you have shared. We are thrilled that you've enjoyed a positive storage experience at our facility. Thank you for the detailed review and your business!
The staff is extremely nice and….
The staff is extremely nice and helpful. There are dolly’s available to load in and out. The facility is well maintained and security is good. I’m glad I was recommended by a friend to move my storage to Cypress self storage.
28 June 2023
Reply from Smart Self Storage - Cypress Self Storage
We greatly appreciate all of the feedback you have shared. We are thrilled that you've enjoyed a positive storage experience at our facility. Thank you for the detailed review and your business!
Very clean
Very clean! Super friendly. Went above and beyond to make the experience quick and smooth.
24 May 2023
Reply from Smart Self Storage - Cypress Self Storage
Your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!
The lady in the office was very…
The lady in the office was very friendly and helpful on securing a spot for me while out of state she had a great personality, also the storage facility is very secure you feel that your stuff is very safe, and it’s nice to have climate control, great prices and deals
11 April 2023
Reply from Smart Self Storage - Cypress Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Helpful and friendly employees, pristine premises
I found the employees to be helpful and informative.
23 April 2023
Reply from Smart Self Storage - Cypress Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Margarett and Gary so sweet and…
Margarett and Gary so sweet and Margarett made sure I got the right size storage. Very friendly
21 April 2023
Reply from Smart Self Storage - Cypress Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
This storage facility is the cleanest
This storage facility is the cleanest , most detailed building ever ! Very helpful, affordable.
Very satisfied happy customer
17 March 2023
Reply from Smart Self Storage - Cypress Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far. If we can help with anything, please do not hesitate to contact us directly.
Reply from Smart Self Storage - Cypress Self Storage
Thank you for taking the time to let us know about the wonderful experience you had at Cypress Self Storage. We hope to always exceed your expectations and thank you for choosing to store with us.
Renting Storage Units. When I needed to rent storage units
When I needed to rent storage units, the manager and assistant manager were really helpful. Everything work out great.... I think it's been almost a year now and I'm still satisfied with this company. The manager Gary and assistant manager Margaret are fantastic. Thank You
22 February 2023
Reply from Smart Self Storage - Cypress Self Storage
Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.
Just got my storage unit here and it is…
Just got my storage unit here and it is a really friendly,clean and safe place. They offered their truck for us to use to go and get my storage items to bring to this storage place. Everything is so easily accessible. I am very happy with this storage facility.
20 December 2021
Reply from Smart Self Storage - Cypress Self Storage
Thank you for your kind words. We strive to give each customer the best possible self storage experience. If you decide to refer a friend to us that needs storage, we will do our best to give them the same professional experience you received.
Superb
Super friendly staff, and great service with excellent knowledge of the property and services offered. I’ve personally only met Gary and Alex, both of whom fit the description above.
I’m sure the other staff are great too.
Super clean property and I also feel good about my items being stored at this location because it seems like the people who run it care about what they do.
14 December 2021
Reply from Smart Self Storage - Cypress Self Storage
Thank you so much for your kind words, Chad. We really appreciate you taking the time out to share your experience with us. Looking forward to your continued business at Cypress Self Storage.
Brand new facilities
Brand new facilities, excellent customer service, and really nice people. I love the 1/2 off special for the first two months. This is a great place. I highly recommend it.
13 December 2021
Reply from Smart Self Storage - Cypress Self Storage
Darren, your kind words mean a lot. Thank you so much for your thoughtful review. And, thank you for your business, we are grateful. Wishing you a fabulous week ahead!
The staff are professional and…The best!
The staff are professional and knowledgeable. They made us feel as if we were part of their family. Snacks were an added touch!
13 December 2021
Reply from Smart Self Storage - Cypress Self Storage
We greatly appreciate all of the feedback you have shared. We are thrilled that you've enjoyed a positive storage experience at our facility. Thank you for the detailed review and your business!
This place had the storage size I was…
This place had the storage size I was looking for and Margarett was very helpful.
1 November 2021
Reply from Smart Self Storage - Cypress Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Depends on who you deal with if you'll enjoy being there or not.
Great facility, clean, the young girl was very pleasant and good P.R.
On the other hand the older lady was very poor at dealing with customers, greedy, unhelpful, I think she ripped me off! Said you had to pay for three months regardless and if you left early. Wouldn't give me a refund for a month.
9 October 2021
The staff is so friendly and helpful…
The staff is so friendly and helpful The manager Manager Candy, Margaret and Sam took really good care of me with last min needs!!!
29 September 2021
Reply from Smart Self Storage - Cypress Self Storage
We greatly appreciate all of the feedback you have shared. We are thrilled that you've enjoyed a positive storage experience at our facility. Thank you for the detailed review and your business!
The ladies in the office ROCK STARS!
29 September 2021
Reply from Smart Self Storage - Cypress Self Storage
Thank you for your kind words. We strive to give each customer the best possible self storage experience. If you decide to refer a friend to us that needs storage, we will do our best to give them the same professional experience you received.
Great storage
We chose this storage because the right size was available at the right price. We really like the deal offered. The place is secure and clean as well. The staff are also very informative and friendly.
22 September 2021
Reply from Smart Self Storage - Cypress Self Storage
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Looking forward to your continued business at Cypress Self Storage.
Don’t think twice & go here!
We went to get a quote on how much it would be for a small storage here & just wanted a price but Margret (I’m hoping that was her name because I loved her & didn’t want to stop talking to her haha) is really good at what she does & super funny & really well going & she made us feel comfortable we didn’t even want to leave to look anywhere else. The storage was really clean & she explained everything we needed to know perfectly! She was great & is a great face for the company!
16 September 2021
Reply from Smart Self Storage - Cypress Self Storage
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Looking forward to your continued business at Cypress Self Storage.
The office staff is phenomenal!
The office staff is friendly, helpful and a joy to work with. The facility is very clean. I feel good about where my possession are stored.
9 September 2021
Reply from Smart Self Storage - Cypress Self Storage
Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
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