Honestly i gave a 4 because this in my first rental and i have not had enough time to give an adequate review. As of right now, it is clean and well maintained. My only thought is later access hours... See more
Company replied
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See what reviewers are saying
Sandy and Randy are awesome, they go way out of their way to help you, be it after hours access in certain situations or renal or anything. I am glad I am working with one ithe finest individuals.
Company replied
Was able to acquire a perfectly suitable, cool, storage unit within minutes! Affordable, Brand New...The Representative provided the Golf Cart Tour that helped tremendously.... Perfect decision.... See more
Company replied
Very clean, spacious, security, all favorable, Mary was very helpful and friendly
Company replied
Company details
Written by the company
Smart Self Storage is a "Network of Neighborhood Self Storage facilities". These neighborhood facilities focus on the surrounding communities that each facility serves. Our local focus helps us better serve each and every individual customer whether it is for a small personal unit or multiple larger units for large commercial accounts. While focusing on the neighborhood and surrounding communities with each individual facility, we have created a company that is one of the best self storage providers in Los Angeles County over the last decade. Our local ownership gives us the ability to provide hands-on oversight to both the operation of the facility and the customer service being provided to our customers. The highest quality and most professional customer service is the ultimate goal of our company. It is our pledge that we will do everything in our power to assist you in your storage needs and provide you the best solution for you at competitive prices. We are continually looking to grow our portfolio as well as provide high quality professionals to our management family.
Contact info
15950 Euclid Avenue, 91708, Chino, California, United States
- 909-393-8818
4.8
Excellent
100 reviews
Hasn’t replied to negative reviews
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Be comfortable
Very clean, spacious, security, all favorable, Mary was very helpful and friendly
30 August 2023
Reply from Smart Self Storage - Chino Self Storage
Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.
Reply from Smart Self Storage - Chino Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Honestly i gave a 4 because this in my…
Honestly i gave a 4 because this in my first rental and i have not had enough time to give an adequate review.
As of right now, it is clean and well maintained. My only thought is later access hours during long daylight summer days.
18 August 2023
Reply from Smart Self Storage - Chino Self Storage
We appreciate your business and the time you took to express your opinions. We look forward to providing you with quality storage solutions in the future.
Excellent and very professional service.
22 July 2023
Reply from Smart Self Storage - Chino Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Reply from Smart Self Storage - Chino Self Storage
Your kind words mean a lot. Thank you so much for your thoughtful review. And, thank you for your business, we are grateful. Wishing you a fabulous week ahead!
Reply from Smart Self Storage - Chino Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Reply from Smart Self Storage - Chino Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Chino Self storage is a very clean and…
Chino Self storage is a very clean and well managed facility. It was very easy to reserve and pay for a unit online. Staff is friendly and informative.
26 May 2023
Reply from Smart Self Storage - Chino Self Storage
Thank you for your kind review! We appreciate your business.
Sandy and Randy are awesome
Sandy and Randy are awesome, they go way out of their way to help you, be it after hours access in certain situations or renal or anything. I am glad I am working with one ithe finest individuals.
19 May 2023
Reply from Smart Self Storage - Chino Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Awesome to deal with.
28 April 2023
Reply from Smart Self Storage - Chino Self Storage
Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.
Reply from Smart Self Storage - Chino Self Storage
Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
It is very easy to work with changes
It is very easy to work with changes. George made it very easy for me to make an update when I needed to.
1 April 2023
Reply from Smart Self Storage - Chino Self Storage
Thank you for the 5 star review! We're always happy to help with your storage needs.
Reply from Smart Self Storage - Chino Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Reply from Smart Self Storage - Chino Self Storage
Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
Facility is clean equipment is always available Staff is So Friendly…
Facility is clean Staff is So Friendly and helpful and the service /gate hours available are better than other storage places !
1 February 2023
Reply from Smart Self Storage - Chino Self Storage
Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
Reply from Smart Self Storage - Chino Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Reply from Smart Self Storage - Chino Self Storage
Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.
Reply from Smart Self Storage - Chino Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Very friendly and clean storage place!
26 February 2022
Reply from Smart Self Storage - Chino Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Great service!!!
20 December 2021
Reply from Smart Self Storage - Chino Self Storage
Thank you so much for your kind words, Erica. We really appreciate you taking the time out to share your experience with us. Looking forward to your continued business at Chino Self Storage.
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