Lyons Davidson Solicitors Reviews 2,526

Started great but after 3 or 4 weeks it was very difficult to contact my case handler for updates.
The medical exam to me was a joke and took only 15 minutes after being cancelled once. My injury wasn't fully understood and I am still suffering.
I was not advised my case handler had left the company which led to further delays.
I eventually accepted the offer due to stress.
It was a young man called Charles when I phoned who moved things to completion.

Do not let your insurer throw you to the Lyons (Davidson).
You have the right to choose your own solicitor; it's that simple.
This company has only one goal; to make money from your insurance company.
My journey began with a paralegal assistant, then progressed to a paralegal who did not track what he had/hadn't asked of me, or of our previous conversations. He was patronising towards me, and made no apology when proved wrong.
I found it strange that the rate for a solicitor (qualified???) was not much higher than that of a paralegal.
In the end I was simply told that Lyons Davidson was unable to help me. This was truly a blessing in disguise.
My interactions with this company were between October 2025 and February 2026.

I was well looked after by Caroline Frazer who was dealing with my accident claim she kept me updated every step of the way I have no complaints thank you Caroline.

Personal injury claim I have clear evidence of what happened to me and the object that caused my injury and the expenses that it incurred because it ended up breaking a tooth. Almost a year of discussion between Lyons Davidson and the other party and the other party just simply said we have mechanisms in place to prevent this and they deny responsibility. I've wasted a year of my time with legal insurance that I paid for for an injury that I incurred from an object in a piece of food that I purchased and Lyons Davidson was absolutely incompetent at helping me get compensation for my expenses for the injury that I incurred. Horrible service and rude.

Andy Vraitch Helped me with my case. He advised me when I was struggling and reassured me about the court process as I was worried due to my adhd diagnosis. Andy validated my concerns and advised me in the best way. He’s also very responsive via email. Best solicitor I had from the company :)

I recently had a claim handled by Lyons Davidson and I couldn’t be happier with the service I received. Freya, who was in charge of my case, was excellent throughout the entire process. She was always informative, professional, and kept me fully up to date every step of the way.

Any questions I had were answered promptly and clearly, which made what could have been a stressful process much easier. I always felt reassured that my case was being handled properly and efficiently.

I would highly recommend Lyons Davidson, and especially Freya, to anyone needing support with a claim. Thank you again for all your help!

Whilst I have given a 5 * review that is purely in relation to our solicitor Liam Price. Liam has been professional, helpful, forthright and his work ethic serves him very well.

The process of getting to a solicitor under legal assistance is cumbersome and a bit of a saga. Your case is initially assessed by junior staff which was very frustrating as it wasted 6 months and held up a case that was pretty much 'court' ready having been transferred from another experienced solicitor.

Thankfully, once we got to Liam, we moved forward and presented a very robust case to the court. Liam listened, engaged and advised. If I were to be critical of Liam in any way, then I would suggest that there were times when I should have been more involved and copied into correspondence sent to the other side.

Overall, thanks Liam and I wish you very well in your future career.

Had 3 different case handlers
Each time I was not informed of the change ; i had to make contact to find out ( each change causing much delay )
There was considersable dalay in getting a report ( 6 months ) and the standard of the report was exceptionally poor ( eg wrong leg mentioned )
The original assesment of damages was too low
Tia took over and sorted things out , thank goodness!
The report was corrected and estimated damages increased by 80 % and I got regular replies to my questions
Settlement took about 6months longer owing to delays by the previous 2 case handlers

Both Ryan and Kai at the firm kept me informed the whole way through the process. Never pushy and always felt they had my best interests at heart.

Lyons Davidson helped me settle my personal injury claim. Paddy and Kai were both excellent at keeping me informed throughout the claim and I would like to thank them for their hard work. I would recommend Lyons Davidson to anyone based on my experience.

I have been so impressed with the support and swift service I have received from Katie Britton. She has been responsive and clearly knows her stuff! Thank you Katie

Very grateful for Nelay Joshi, they took the time to help me with a legal matter regarding an unresolved issue with a car tradesman. Nothing was too much trouble. Would happily use this service again based on my experience. 5*

They were interested in my accident claim, kept me informed throughout, were sympathetic, answered the phone swiftly and my claim came to a satisfactory conclusion.
Tilly dealt with my case, but she has left your company now. She was exceptional

I made a review last time months ago, and this company pretends to be pro active, and that they are actually replies to bad reviews., but in reality like in my case, I been trying to contact my case handler for the last 2 months on any updates but they dont reply , no communication at all. My case are with them for almost a year but until now still not completed. Very slow progress, they reply on your queires.

Great service from start to finish was very satisfying would highly recommend.

My car insurer used Lyons Davidson to settle a claim against a London bus company who disputed their liability. Elizabeth Wardlow worked on my behalf and successfully settled the case without me having to attend court. My insurer received the full amount claimed in the end. Thank you for all of your help. Highly recommended.

We were put in touch with Lyon Davidson via our home insurance provider. The service was initially a little slow but once they had processed the information we had provided things the claim started to progress. Nelay was very helpful and responded quickly to all our questions.

Loverly experienced experts. Very friendly knowledgeable and helpful. I would recommend the firm its has a very good service. although on this occasion the right outcome couldn’t be reached due to merits and complex nature, they still gave me other options.

I would like to thank Monika, and line manager Gemma. They are both very helpful and don’t waste time they are very swift and reliable!! Thanks again. 😊

I had a pleasant and very professional experience with Safiyyah Patel with all the details and updates.

Excellent service provided by Lyons Davidson. My claim was successfully & professionally dealt with by Freya Simpson. Freya's communication skills were excellent and I am grateful to her for her help & guidance throughout the process.