Lyons Davidson Solicitors - Bristol Reviews 

909
•
TrustScore 4 out of 5

4.1

Bristol House, 40 – 56 Victoria Street, BS1 6BY Bristol, Redcliffe, GB

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See what reviewers are saying

Rated 1 out of 5 stars

They don't listen, just hear what they want to hear. We were given the wrong advice, made our situation much worse, and now we are franticly trying to find a solicitor to deal with our original issue... See more

Rated 5 out of 5 stars

I am deeply grateful for the guidance and support provided by Nelay Joshi during my recent motor trade case. From the outset, Nelay demonstrated an exceptional level of empathy and understanding t... See more

Rated 5 out of 5 stars

A Very Positive Experience. I had the pleasure of dealing with Sarah E. Green who was handling a case on behalf of my Mother. From day one, Sarah handled everything professionally and efficiently.... See more

Company replied

Rated 5 out of 5 stars

I have been extremely happy with my case handler Antony Bailey, he has always kept good communication and helped in trying to resolve my claim. He has been very informative and helpful throughout. Wh... See more

Company replied


Company details

  1. Law Firm
  2. also in
  3. Insurance Attorney
  4. Lawyer
  5. Legal Services
  6. Personal Injury Attorney
  7. Real Estate Attorney

Written by the company

We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.


Contact info

  • Bristol House, 40 – 56 Victoria Street, BS1 6BY, Bristol, Redcliffe, United Kingdom

  • 0117 904 6000

4.1

Great

TrustScore 4 out of 5

909 reviews

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1-star

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Replied to 98% of negative reviews

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4.1

All reviews

(909)

482 reviews in the last 12 months

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Rated 5 out of 5 stars

I am deeply grateful for the guidance…

I am deeply grateful for the guidance and support provided by Nelay Joshi during my recent motor trade case. From the outset, Nelay demonstrated an exceptional level of empathy and understanding that immediately put me at ease.

The law often relies on subjective terms like "reasonable," which can feel overwhelming and open to interpretation. Nelay excelled at cutting through the noise, helping me see the wood from the trees and providing absolute clarity on the legal context and my options moving forward.

It is rare to find professionals who not only possess deep legal expertise but also a genuine passion for doing what is right. Nelay is truly a force for good in his profession, genuinely dedicated to fighting for justice. I cannot thank him enough for his acknowledging approach and clear, compassionate guidance. Thank you Nelay!

22 October 2026
Unprompted review
Rated 1 out of 5 stars

They don't listen. Give wrong advice and made our situation a whole lot worse.

They don't listen, just hear what they want to hear. We were given the wrong advice, made our situation much worse, and now we are franticly trying to find a solicitor to deal with our original issue and fix the legal mess Lyons Davidson created. They have caused my family so much distress mentally and financially. They are also incredibly slow. Avoid.

21 July 2026
Unprompted review
Rated 4 out of 5 stars

Road Traffic Accident Injury Claim

Lyons Davidson supported me well throughout the process of my road traffic accident claim. They were very responsive and always gave me clear information about the case and my options.

5 October 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi M Durrant,

Thank you for taking the time to leave us such a positive review. We’re delighted to hear that our team provided you with responsive and supportive service throughout your road traffic accident claim, ensuring you were kept informed about your case and the options available to you.

We really appreciate your kind feedback and will be sure to share it with the team.

Kind regards,
Lyons Davidson

Rated 5 out of 5 stars

The solicitor handling my case ensured I understood all aspects that was to follow

The solicitor handling my case, explained from the first instant the procedure that was to be implemented, with an estimated timeline that it would take to complete the both the investigation and the foreseen outcome.
Leanna made sure that I understood all aspects of the litigation and possible solutions and outcomes, a really good accurate service.

17 August 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Ken,

Thank you for taking the time to leave us such a positive review. We’re delighted to hear that Leanna provided you with clear, thorough and professional guidance throughout your case, ensuring you understood each stage of the legal process and the possible outcomes.

It’s wonderful to know that her explanations and attention to detail gave you confidence throughout the process. We’ll be sure to pass your kind words and appreciation on to Leanna.

Thank you again for sharing your experience with us.

Kind regards,
Lyons Davidson

Rated 5 out of 5 stars

I can honestly say that I have had a…

I can honestly say that I have had a really positive experience with my solicitors, especially my case handler, Anthony Bailey. From the beginning, he has been incredibly supportive, thoughtful and professional throughout my accident claim involving my son.

Anthony has always taken the time to explain everything clearly, provide me with all the information I need, and make sure I feel supported at every stage of the process. When I needed medical support, he acted quickly to ensure it was arranged straight away, which I really appreciated.

What has stood out to me the most is the care, attention and professionalism he has shown when handling my case. He has made a difficult situation much easier to deal with, and it has been reassuring to know that I have someone who is approachable, helpful and genuinely supportive throughout this journey.

Although my case is still ongoing and negotiations are continuing, I feel positive about how everything has been handled so far and confident moving forward.

I would highly recommend this firm, and especially Anthony Bailey, to anyone looking for a solicitor who is professional, caring, responsive and committed to supporting their clients. I am genuinely grateful for all his help and support so far, and I have nothing but good things to say about my experience.

19 October 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi Juelma,

Thank you for taking the time to share such a thoughtful and heartfelt review. We’re delighted to hear that Antony has provided you and your son with professional, compassionate and reassuring support throughout your claim.

It’s especially lovely to know that his clear communication, attentiveness and prompt assistance with arranging medical support have helped make a difficult situation easier for you.

We’ll be sure to pass your kind words and appreciation on to Antony. Thank you again for your recommendation and for placing your trust in our team as your case progresses.

Kind regards,
Lyons Davidson

Rated 3 out of 5 stars

Home Insurance Solicitors / No good.

This is the second time I have tried to use my House Insurance legal Help which is this Solicitor.
First time after a accident, they said could not progress, no chance of claim.
Got another solicitor and almost at end of completion with a claim.
This time wanted advice and representation for appeal and reason for losing my job in NHS.
Said wont win, but if I wanted to pay £14k for private representation???
I think also that the person, representing would read the way of my accusations as the same as NHS. Assuming Racist. But if you saw the context in comedy and of a older generation. You would see it as funny.
Think any new or young person, would be woke and PC, so no chance of help.
Well if they think no chance of success, why would I go and pay??
Would not recomend at all

28 September 2026
Unprompted review
Rated 5 out of 5 stars

A Very Positive Experience

A Very Positive Experience.
I had the pleasure of dealing with Sarah E. Green who was handling a case on behalf of my Mother. From day one, Sarah handled everything professionally and efficiently. We were kept fully informed of progress, which was much appreciated. Sarah was also very helpful when it came to information requests from the other party. I cannot fault the service we received from Sarah. We are immensely grateful that Sarah was assigned to us.
Sarah, we send you our most sincere thanks.

13 October 2026
Unprompted review
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Reply from Lyons Davidson Solicitors - Bristol

Hi Steve,

Thank you for taking the time to share such a thoughtful review. We’re delighted to hear that Sarah provided professional, efficient and supportive service while handling your mother’s case, keeping you both well informed throughout the process.

It’s wonderful to know that Sarah’s dedication and clear communication made such a positive difference to your experience. We’ll be sure to pass your kind words and heartfelt appreciation on to her.

Thank you again for your lovely feedback.

Kind regards,
Lyons Davidson

Rated 1 out of 5 stars

Avoid Lyons Davidson they are bent and…

Avoid Lyons Davidson they are bent and incompetent!
Via my Insurer AViVA and ARC LEGAL (avoid them too) these cowboys were appointed, and they attempted to change my strong Prosecution case into a weak Defence case, courtesy of their Unsupervised Trainee
aka Paralegal. On making a Complaint about this, they went against their own Complaints procedure, tried to fob me off to their two Trade Unions, the Legally Sloppy Ombudsman, and the Solicitors' Republican Army, along with a bung of £50 to go away - Do Not Waste Your Time And Money With This Rubbish Firm !

14 October 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Good afternoon, our records reflect that your concerns in respect of the advice that you received have been considered by our Customer Service and Compliance Team and you have received their final decision and appropriate signposting.
While I understand that your case handler was to consider your comments in respect of the advice and confirm whether they changed their assessment, the tone and content of your post have led us to question whether the mutual relationship of trust and confidence that must exist between us has broken down on your part and your case handler will be in touch with you to clarify this before they consider your comments in respect of the advice.
kind regards, Lyons Davidson

Rated 4 out of 5 stars

Excellent legal support during a money claim

Provided excellent legal support during a money claims case against myself. Nelay Joshi stands out for providing regular updates and for chasing the court to establish what, if anything, was happening.
Only small concern was that during the 2 years the claim took to get resolved (court backlogs and court administrative errors) the case handler changed several times though it didn't seem to impact the support or advice provided.

15 October 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi David,

Thank you for taking the time to share your thoughtful feedback. We’re pleased to hear that Nelay provided excellent support throughout your case, keeping you regularly informed and proactively following up with the court.

We also appreciate your understanding and patience during what was a lengthy process, particularly with the changes in case handlers. Your feedback is valuable to us as we continue to improve our service.

We’ll be sure to pass your kind words on to Nelay. Thank you again for sharing your experience with us.

Kind regards,
Lyons Davidson

Rated 5 out of 5 stars

First class service from Lyons…

First class service from Lyons Davidson. Nelay Joshi was my Paralegal throughout the case, outstanding communication and help, and very reassuring through the process of litigation. Highly recommend this company.

25 September 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi Amanda,

Thank you for taking the time to leave us such a wonderful review. We’re delighted to hear that Nelay provided excellent communication, helpful guidance and reassurance throughout your case.

It’s lovely to know that Nelay’s support made a positive difference to your experience. We’ll be sure to pass your kind words and appreciation on to Nelay.

Thank you again for your recommendation.

Kind regards,
Lyons Davidson

Rated 5 out of 5 stars

Feedback for Antony Bailey

I would like to thank Anthony Bailey at Lyons Davidson for his excellent support throughout the process of handling my motor injury insurance claim.

Anthony has been extremely responsive, supportive and professional throughout, keeping me informed through online communication and responding promptly whenever needed. It has been reassuring to have someone who communicates so well and takes the time to keep me updated at each stage of the process.

I would highly recommend Anthony for his communication, professionalism and the reassurance he has given me throughout the process. Thank you, Anthony, for all your help and support so far.😊👏

7 October 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi Sarah,

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Antony has provided you with professional, responsive and reassuring support throughout your claim, keeping you informed and addressing your queries promptly.

It’s wonderful to know that his clear communication and guidance have made a positive difference to your experience. We’ll be sure to pass your kind words and appreciation on to Antony.

Thank you again for your recommendation.

Kind regards,
Lyons Davidson

Rated 1 out of 5 stars

TERRIBLE EXPERIENCE! WASTED MY TIME!

I was referred to this Company through MBNA Insurance. with regards to an employment issue, they were in the first instance very slow to contact me, after this, they very rarely answered my emails, and never returned my calls, they basically wasted almost 3 months, where I could have appointed another solicitor, leaving it too late ,and I have had to file the Tribunal form myself. They also got some details wrong, probably because they did not contact me to check. Basically very unresponsive, and at times I felt I was being treated as a nuisance! Very stressful, Absolutely Zero customer service!

30 September 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Thank you for your review.

We are sorry to hear of your disappointment with our assessment of your claim.

Our role as legal advisors is to provide our clients with our reasonable assessment of the legal merits of their claim by applying the relevant legal tests to the facts of the case, and this means that regrettably we cannot always give our clients the positive advice they want to hear.

Turning to your comments in respect of delay, your insurer contacted us regarding these concerns and we trust that they communicated our response to you which included our comments in respect of being asked to close our file following our initial contact and conversation with you before receiving a request to reopen it.

If you have any concerns regarding a delay in notifying us of the claim and the request that we close the file you will need to contact your insurer directly.
Kind regards, Lyons Davidson

Rated 5 out of 5 stars

Very happy with how my claim has been handled

I have been extremely happy with my case handler Antony Bailey, he has always kept good communication and helped in trying to resolve my claim. He has been very informative and helpful throughout. When there have been things during the process in which I didn’t understand he was brilliant in guiding me through it.

6 October 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi Sonya,

Thank you for taking the time to leave us such a positive review. We’re delighted to hear that Antony has kept you well informed and provided helpful guidance throughout your claim, particularly when explaining parts of the process that were unclear.

We’ll be sure to pass your kind feedback on to Antony. Thank you again for sharing your experience with us.

Kind regards,
Lyons Davidson

Rated 1 out of 5 stars

Incompetent trainee

They allocated a basic case to a trainee solicitor, who, clearly doesn't understand the consumer protection act 2015 or how to implement it!
Said trainee even admitted that she hadn't read all of the email evidence that was submitted and made her assessment without it 🙄 . God help the next person's case that they give her!!!
There was a fault with the car that was purchased via a dealership, the problem was reported on test drive with regards to the gearbox, the dealership put it down to the discs and pads and changed them! Problems carried on within the first six months and the garage was notified of this! They had the chance of repairing it and failed!
According to the trainee, the burden of proof to prove the defect lies with us!! According to the consumer protection act 2015, if the defect is highlighted to the dealership within the first six months, it is assumed by law that the defect existed at the time of purchase!!!
Why can't she read or, interpret the law correctly?????

Nobody has contacted me!!!

5 October 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

We are sorry that you are unhappy with the service received. A member of our Customer Services and Compliance Department has already contacted you. Kind regards Lyons Davidson

Rated 1 out of 5 stars

Poor Legal Competence

Very poor and factually incorrect legal analysis of case. The case handler was slow to respond, carried out a factually incorrect analysis and failed to take into account all relevant details.
Very poor level of legal competence.

Edit: I was asked to remove the case worker's first name which I have but I do NOT think this is fair. Including the name of the person handling the case and causing the issue is important to ensure other clients can compare against their own experiences.

7 October 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Good morning

Thank you for your review, I understand that a member of our Customer Service and Compliance Team have contacted you regarding your concerns.

Turning to your comment in respect of removing the case handlers name, it is against Trust Pilot’s rules to include personal information in your review, hence our request that their name was removed.

Kind regards, Lyons Davidson

Rated 5 out of 5 stars

Car insurance case

Case relating to car insurance handled successfully by Bethany Chandler who kept us well informed.

28 September 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi Andrew,

Thank you for taking the time to leave us a positive review. We’re pleased to hear that Bethany successfully handled your case and kept you well informed throughout the process.

We’ll be sure to pass your kind feedback on to Bethany. Thank you again for sharing your experience with us.

Kind regards,
Lyons Davidson

Rated 5 out of 5 stars

I had a lovely solicitor by the name of…Catherine Stewart

I had a lovely solicitor by the name of Catherine Stewart of Lyon Davidsons in Bristol, who helped me from 15th May 2023 with an accident on theM25 , all the time she informed me of what was happening and gave me excellent advice right up until the settlement in September 2026. I would definitely recommend her as an excellent Solicitor to help.

28 September 2025
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi Jacqueline,

Thank you for taking the time to leave us such a positive review. We’re delighted to hear that Catherine provided you with excellent advice and kept you informed throughout your case, from the initial stages through to settlement.

We’ll be sure to pass your kind words on to Catherine. Thank you again for your recommendation.

Kind regards,
Lyons Davidson

Rated 4 out of 5 stars

Three years after the accident

During a three year process, involving injury and loss of earnings following a car accident, which recently settled, my assigned solicitor was professional, helpful and thorough, if sometimes hard to get hold of. The treatment was all good quality (27 physio sessions included). I was not impressed by the company who took my witness statement, which I had to completely re-write. Overall, a good experience with Lyons Davidson.

28 September 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi Joce,

Thank you for taking the time to share your experience with us. We’re pleased to hear that you found your solicitor professional, helpful and thorough throughout what was a lengthy process, and that you were satisfied with the treatment and support provided.

We also appreciate your honest feedback regarding communication and the witness statement process. Your comments are valuable to us and will help us identify areas where we can improve our service.

Kind regards,
Lyons Davidson

Rated 5 out of 5 stars

EXCELLENT SERVICE

We had the pleasure of dealing with Anna Bains, and we cannot recommend her highly enough. Anna was extremely professional, knowledgeable and efficient throughout the entire process.

She handled all correspondence promptly and professionally and was excellent in managing the eviction process from start to finish. She kept us fully informed at every stage, explaining everything clearly and ensuring we always knew what to expect next.

Anna was also incredibly helpful and approachable whenever we needed to speak with her over the phone. She was always patient, reassuring and willing to answer any questions we had, which made what could have been a stressful process much easier for us.

We are extremely grateful for Anna’s hard work, dedication and professionalism. Her attention to detail and excellent communication gave us great confidence throughout the process. We would have no hesitation whatsoever in recommending Anna and her services to anyone looking for a professional, reliable and highly competent solicitor.

24 September 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi Simple Residential Ltd,

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Anna provided professional, knowledgeable and efficient support throughout the eviction process, keeping you informed and explaining each stage clearly.

It’s wonderful to know that Anna’s approachable and reassuring manner helped make the process easier for you. We’ll be sure to pass your kind words and appreciation on to her.

Thank you again for your recommendation.

Kind regards,
Lyons Davidson

Rated 5 out of 5 stars

I was dealing with Elli

I was dealing with Elli, during this whole process I was kept informed every step of the way. The customer portal is very good and is easy to use, you can look and sign documents upload photo and any supporting documents for your case. Elli was easy to contact and took all of my calls even at 5:30 pm on a Friday. I would highly recommend this firm.

24 August 2026
Unprompted review
Lyons Davidson Solicitors - Bristol logo

Reply from Lyons Davidson Solicitors - Bristol

Hi Ian,

Thank you for taking the time to leave us such a positive review. We’re delighted to hear that Elli kept you informed throughout the process and was always approachable and easy to contact.

It’s also great to know that you found our customer portal helpful and easy to use. We’ll be sure to pass your kind feedback on to Elli.

Thank you again for your recommendation.

Kind regards,
Lyons Davidson

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