Lyons Davidson Solicitors Reviews 

2,562
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 479 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their excellent service, professionalism, and helpfulness, often highlighting their courteous and friendly approach. Many people appreciate the clear communication and consistent updates received throughout their cases, making the process easier to manage. Reviewers often felt well-supported and understood, with staff going above and beyond to ensure positive outcomes. However, some people mentioned dissatisfaction with the service and response times, citing slow progress and a lack of communication on their claims. A few other people also felt that the company did not adequately represent their interests or provide timely updates, leading to frustration and perceived incompetence.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Claim

Customers consistently note ambiguous experiences with claim processes, with some reviewers expressing... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, responsive, and empathetic... See more

Service

People report ambiguous experiences with service, with many customers expressing significant dissatisfaction.... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers praising clear, timely, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Tyrell Blake provided an excellent service. He replied promptly to my emails, and followed up any queries, always keeping me in the loop with what was going on. He was courteous and friendly in his a... See more

Company replied

Rated 5 out of 5 stars

A very challenging, and at times very difficult situation that was very hard fought and a great outcome in the end. Nelay Joshi handled our case with great competence and professionalism throughout h... See more

Company replied

Rated 5 out of 5 stars

I rang following receipt of a letter from you requesting I call you back. I spoke to Bethany chandler. She was helpful, explained the status of the claim proceedings clearly and advised that she would... See more

Company replied

Rated 5 out of 5 stars

it was the company Lyons Davidson and that of Mr Craig Hamilton that did the work on my claim for me and he did a very good job keeping in touch with me and letting me know what was happening in my... See more


Company details

  1. Law Firm
  2. Insurance Attorney
  3. Lawyer
  4. Legal Services
  5. Personal Injury Attorney

Written by the company

We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(2,562)

442 reviews in the last 12 months

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Rated 1 out of 5 stars

Negligent and incompetent

Negligent they didn't do anything with our case and just made it impossible to get the issues sorted they rather hide behind a phone they don't answer so not touch this company

26 May 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Dear Richard Cooper

Thank you for your review. We have requested more information from you to allow us to identify the matter to which your review relates, but you have not responded. If you provide more information we will be able to consider your review further.

Kind regards

Lyons Davidson

Rated 5 out of 5 stars

Great lawyer

From start to finish, I was kept informed and regularly updated. They offered many services while also providing great legal support.

26 May 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Alex,

We’re delighted to hear about your experience. It’s great to know that you were kept informed and regularly updated throughout your matter, and that you felt well supported by the legal guidance and services provided.

Thank you for taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Personal injury claim

My case handler Abbie Sparling was very efficient and helpful and kept me informed at every stage of my personal injury claim after I was injured in a rta that was not my fault. We have recently reached a settlement after 8 months from the third party insurer which I am extremely happy with.

20 August 2025
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Andy,

We’re delighted to hear about your experience. It’s great to know that Abbie provided efficient and helpful support throughout your personal injury claim, keeping you informed at every stage.

We’re especially pleased that a settlement was reached within a relatively short timeframe and that you were happy with the outcome. Thank you for taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Recently had a claim processed via…

Recently had a claim processed via Lyon’s Davidson. Process was handled very professionally and the status of the claim well proceeded and updated throughout. Craig who was dealing with the case was very professional and kept everything updated to me on a regilar basis. Excellent service.

22 May 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Kev,

We’re pleased to hear about your experience. It’s great to know that your claim was handled professionally and that you were kept informed of its progress throughout.

We’re especially pleased to hear that Craig provided regular updates and excellent service from start to finish. Thank you for taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Brilliant

Kelly was very well-informed and provided excellent guidance through the daunting Family Court process. Communications were consistently excellent and Kelly was extremely supportive and professional throughout.

27 March 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi MrTommygun,

We’re delighted to hear about your experience. It’s wonderful to know that Kelly provided clear guidance and support throughout the Family Court process, helping to make a daunting situation more manageable.

We’re especially pleased that her professionalism, knowledge, and communication stood out to you. Thank you for taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Lyons Davidson solicitors where…

Lyons Davidson solicitors where absolutely brilliant, they oversaw everything and kept updated at every stage of my proceedings. I can't thank Emma enough.

21 May 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Janet,

We’re delighted to hear about your experience. It’s great to know that you felt fully supported throughout your case and were kept updated at every stage of the proceedings.

We’re especially pleased to hear your kind words about Emma, and we’ll be sure to pass them on. Thank you for taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Andy Vraitch has been amazing from…

Andy Vraitch has been amazing from start to finish with my claim. After dealing with 5 people previous to him and the claim going on for over 4 years he was the only person to be proactive and get this sorted for me. He always took the time to get back to me very quickly and keep me updated. I won my case and received payment higher that excepted. Andy managed to get this not to go to court and made the process easier and less stressful for me . If I could give 10 stars I would. Thank you!

21 May 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Scarlett,

We’re delighted to read your feedback. It’s wonderful to hear that Andy’s proactive approach, clear communication, and dedication helped bring your claim to a successful conclusion after such a long process.

We’re especially pleased that he was able to keep you informed, reduce the stress involved, and achieve a better outcome than expected without the need for court proceedings. Your kind words will mean a great deal to Andy and the wider team.

Thank you for taking the time to share your experience.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Clear supportive communication and service

I experienced clear communication and solid support from the paralegal worker on my case, and from the phone service. I am very grateful for the work LD did on my case to bring my claim to a successful solution.

21 May 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Maria,

We’re pleased to hear about your experience. It’s great to know that you received clear communication and supportive service throughout your claim, both from your case handler and our wider team.

We’re delighted that your matter reached a successful conclusion and appreciate you taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Nelay Makes the Difference

Nelay Joshi has been really helpful and he is the reason I am giving a five star review.

20 May 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Warren,

We’re delighted to hear about your experience. It’s wonderful to know that Nelay provided such helpful support and made a positive impact throughout your matter.

Thank you for your five-star review and for taking the time to recognise Nelay’s efforts.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Absolutely wonderful to deal with…

Absolutely wonderful to deal with Amirah, professional throughout

20 May 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi there,

We’re delighted to hear about your experience. It’s wonderful to know that Amirah was a pleasure to deal with and maintained a professional approach throughout.

Thank you for taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

Absolutely Diabolical

Absolutely diabolical, no help, no customer service, don't reply to messages on portal. Honestly say one of the worst solicitors I've ever had the miss fortune of dealing with. Do yourself a favour and steer clear.

20 May 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Dear Paul,

We are sorry that you are disappointed with the service you are receiving. We note you have asked for a call from a supervisor and this request has been escalated.

Kind regards
Lyons Davidson

Rated 4 out of 5 stars

Nelay Joshi was helpful

Nelay Joshi was helpful, courteous and responsive and handled the issue very well. My dealings with Jonathan Calverley, a partner there, were also extremely good.
I would have given 5 stars unreservedly, had it not been for a very poor response from the original associate dealing with the matter.

20 May 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Adrian,

Thank you for taking the time to share your feedback. We’re pleased to hear that Nelay and Jonathan provided helpful, courteous, and responsive support, and that you were happy with the way your matter was handled.

We also appreciate your honest comments regarding your earlier experience. Feedback like this is important to us as it helps us continue to improve our service. Thank you again for your recommendation and balanced review.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Amirah Mughal very professional

Amirah Mughal dealt with my case, I found her very professional, she was confident in my case and was attentive to detail.
Amirah gave great advice and got me a great result.
I would recommend Lyons Davidson to anyone with an employment issue.

19 May 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Stephen,

We’re delighted to hear about your experience. It’s great to know that Amirah provided professional and attentive support throughout your case, offering clear advice and helping to achieve a positive outcome.

Thank you for your recommendation and for taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Accident

I can say the service is received was first class they kept me updated and informed of all the was happening in my case

19 May 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Ashley,

Thank you for your feedback. We’re pleased to hear that you received a first-class service and were kept informed and updated throughout your case.

We appreciate you taking the time to share your experience.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Nelay Joshi was excellent!

Nelay Joshi was very thorough and considered in his help. He was also very patient in helping me better understand my situation and the best way to proceed. Most importantly I found him very accommodating and approachable. Highly recommend.

6 May 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi AB Starky,

We’re delighted to hear about your positive experience. It’s wonderful to know that Nelay provided thorough and thoughtful guidance, taking the time to help you understand your situation and the options available to you.

We’re especially pleased that you found him approachable, patient, and accommodating throughout. Thank you for your recommendation and for taking the time to share your feedback.

Kind Regards,
Lyons Davidson

Rated 3 out of 5 stars

Disappointed

Started great but after 3 or 4 weeks it was very difficult to contact my case handler for updates.
The medical exam to me was a joke and took only 15 minutes after being cancelled once. My injury wasn't fully understood and I am still suffering.
I was not advised my case handler had left the company which led to further delays.
I eventually accepted the offer due to stress.
It was a young man called Charles when I phoned who moved things to completion.

4 August 2025
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Dear John Drayton

Thank you for your review. We have requested more information from you to allow us to identify the matter to which your review relates, but you have not responded. If you provide more information we will be able to consider your review further.

Kind regards

Lyons Davidson

Rated 1 out of 5 stars

Don't be thrown to the Lyons.

Do not let your insurer throw you to the Lyons (Davidson).
You have the right to choose your own solicitor; it's that simple.
This company has only one goal; to make money from your insurance company.
My journey began with a paralegal assistant, then progressed to a paralegal who did not track what he had/hadn't asked of me, or of our previous conversations. He was patronising towards me, and made no apology when proved wrong.
I found it strange that the rate for a solicitor (qualified???) was not much higher than that of a paralegal.
In the end I was simply told that Lyons Davidson was unable to help me. This was truly a blessing in disguise.
My interactions with this company were between October 2025 and February 2026.

3 February 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

We’re sorry that your experience with Lyons Davidson wasn’t a more positive one. Your claims were given careful consideration, and we regret that we weren’t able to assist you on this occasion. Kind Regards, Lyons Davidson

Rated 5 out of 5 stars

I was well looked after by Caroline…

I was well looked after by Caroline Frazer who was dealing with my accident claim she kept me updated every step of the way I have no complaints thank you Caroline.

14 May 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Stephen,

We’re delighted to hear about your experience. It’s great to know that Caroline kept you informed throughout your accident claim and provided the support you needed every step of the way.

Thank you for taking the time to share your feedback, and we’ll be sure to pass your kind words on to Caroline.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

Personal injury: Complete fail

Personal injury claim I have clear evidence of what happened to me and the object that caused my injury and the expenses that it incurred because it ended up breaking a tooth. Almost a year of discussion between Lyons Davidson and the other party and the other party just simply said we have mechanisms in place to prevent this and they deny responsibility. I've wasted a year of my time with legal insurance that I paid for for an injury that I incurred from an object in a piece of food that I purchased and Lyons Davidson was absolutely incompetent at helping me get compensation for my expenses for the injury that I incurred. Horrible service and rude.

12 May 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Dear Severely disappointed

Thank you for your review. We have requested more information from you to allow us to identify the matter to which your review relates, but you have not responded. If you provide more information we will be able to consider your review further.

Kind regards

Lyons Davidson

Rated 5 out of 5 stars

Andy Vraitch Helped me with my case

Andy Vraitch Helped me with my case. He advised me when I was struggling and reassured me about the court process as I was worried due to my adhd diagnosis. Andy validated my concerns and advised me in the best way. He’s also very responsive via email. Best solicitor I had from the company :)

13 May 2026
Unprompted review
Lyons Davidson Solicitors logo

Reply from Lyons Davidson Solicitors

Hi Melissa,

We’re very pleased to hear about your experience. It’s wonderful to know that Andy provided the reassurance, support, and guidance you needed throughout your case, particularly during what can be an understandably daunting court process.

We’re especially glad that he took the time to listen to your concerns, offer clear advice, and remain responsive throughout. Thank you for taking the time to share your feedback and your kind words about Andy.

Kind Regards,
Lyons Davidson

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