Lyons Davidson Solicitors - Solihull Reviews 31

TrustScore 3.5 out of 5

3.7

Warwick Road 705, B91 3DA Solihull, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Andy Vraitch Helped me with my case. He advised me when I was struggling and reassured me about the court process as I was worried due to my adhd diagnosis. Andy validated my concerns and advised me i... See more

Rated 5 out of 5 stars

My Dealings with this Gentleman "Perminder" was Top Notch in all Respects. His Communication Skills were Excellent he kept me Fully Informed at Every Step. He was at all Times Courteous and Profe... See more

Company replied

Rated 5 out of 5 stars

Recently had support from Nelay Joshi. Nelay was not only supportive throughout the entire process, but was invested in ensuring we had succeeding in meeting the desired outcome, that I wished for. Ne... See more

Company replied

Rated 1 out of 5 stars

Terrible service. They were slow, asked multiple times for the same documents after they were already submitted on their portal. Tricky around how much I was due to get In my claim and the final amoun... See more

Company replied


Company details

  1. Law Firm
  2. Insurance Attorney
  3. Lawyer
  4. Legal Services
  5. Personal Injury Attorney

Written by the company

We have been providing trusted legal services to our clients since 1972. Our innovative approach, unique mix of expertise and tailor-made technology and our approachable and forward-thinking service leads to practical outcomes for our clients. Our core values of communication, commitment, innovation and accessibility underscore everything we do.


Contact info

  • Warwick Road 705, B91 3DA, Solihull, England, United Kingdom

  • 0121 683 8310

3.7

Average

TrustScore 3.5 out of 5

31 reviews

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1-star

Replied to 97% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Andy Vraitch Helped me with my case

Andy Vraitch Helped me with my case. He advised me when I was struggling and reassured me about the court process as I was worried due to my adhd diagnosis. Andy validated my concerns and advised me in the best way. He’s also very responsive via email. Best solicitor I had from the company :)

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service. They were slow, asked multiple times for the same documents after they were already submitted on their portal. Tricky around how much I was due to get In my claim and the final amount with surprise fee. Even after a formal complaint the service didn't improve.

1 July 2025
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Dear Mr Gilbert,

As noted in your review, the concerns you raised at the time were formally responded to by our Customer Service and Compliance Team.

Whilst we are sorry to hear of your additional concerns, your claim was concluded several months ago and there was no fee applied. The terms of settlement were explained to you when you questioned matters.

Kind regards
Lyons Davidson

Rated 1 out of 5 stars

Avoid Lyons Davidson - Useless firm

Had a simple case against an airline, someone lacking law dealt with my claim. He had no idea about the law, gave wrong advise and was unprofessional. I had to take the matter up myself to get a result.

24 November 2025
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Dear Mr Virdi, We are sorry to hear of your disappointment with our assessment of your claim.
Our role as legal advisors is to provide our clients with our reasonable assessment of the legal merits of their claim by applying the relevant legal tests to the facts of the case, and this means that regrettably we cannot always give our clients the positive advice they want to hear.
While you have received our reasonable professional opinion on the matter, you still have the option of seeking alternative advice or pursuing the matter yourself should you so wish. Kind Regards, Lyons Davidson

Rated 5 out of 5 stars

Excellent representation

Excellent representation, guided and supported every step of the way. Provided realistic outcomes.

24 July 2025
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Hi Kelly,

Thank you for your kind words. We’re pleased to hear that you felt supported throughout and that our team was able to provide clear and realistic guidance during your case.

Kind regards,
Lyons Davidson

Rated 5 out of 5 stars

Alina was very helpful

Alina was very helpful, explaining the claim process in my case very well. She responded to my questions and was able to negotiate a reasonable settlement on my claim.

4 April 2025
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Hi Val,

Thank you for leaving a review! We will be sure to pass your feedback onto Alina.

Kind regards,
Lyons Davidson

Rated 5 out of 5 stars

Very helpful solicitor who gladly…

Very helpful solicitor who gladly solved my incident. Thankyou to all that helped
Antony Wadman

18 March 2025
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Dear Tony,

We're delighted to hear about your positive experience with us!

Kind regards,
Lyons Davidson

Rated 5 out of 5 stars

Catherine Stewart was thorough and diligent

Catherine Stewart provided a thorough, professional and diligent service throughout my case, which at point, became very tricky. But thanks to Catherine's intervention, her knowledge and experience and her stellar ability to advocate on my behalf, the case was won in the end. Thank you Catherine for the terrific service!!

24 February 2025
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Dear Mr Hussain,

Thanks for taking time to write a review. We are so pleased to hear your positive comments about Catherine and grateful that you shared these on Trustpilot.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Whole team were very professional

Whole team were very professional.
The solicitor who dealt with my case was fantastic throughout. Very responsive, provided clear and timely advice and helped me get a very satisfactory result. Very efficient and pleasant experience throughou definitely recommending

30 June 2024
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Dear Customer,

Many thanks for your review. We are so pleased you found the team to be very professional and that you got the result you had hoped for.

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

Poor service from start to finish

Poor service from start to finish. Everything is communicated over a portal and can take up to 5 days for a reply. They are not responsive and as you are not talking to any individual there is no sense of urgency or understanding. My case was very clear as it was a no blame claim for me but it took 2 years for me to see any compensation and even then it was because I did all the chasing. They kept saying all they can do is wait for a response from the other side and tgey are allowed to take months to reply. They got me less than minimum for what was a very traumatic time for me but they had no care. In the end I was just glad to closed off. Claim started Oct 22 finished June 24. This was a very straight forward case with liability accepted from the other party from day 1. And it took them 2 years to get me £800. This was not worth the stress they put me through.

1 June 2024
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Dear P Kaur,

Although you have not responded to our request for further information, we believe we have now located the matter to which your review refers.
You say that it took up to 5 days for us to respond to messages, but that is the timescale we aim for to ensure that we are able to respond to all customers in date order.
In relation to the settlement amount, a government tariff does apply to this type of claim and it appears you were given appropriate advice about the settlement. We are sorry however that you were disappointed with the outcome and how long the matter took to conclude.

Kind regards
Lyons Davidson

Rated 5 out of 5 stars

I have received excellent outstanding…

I have received excellent outstanding very professional service from Mr. Dan Finlay from lion Davidson solicitor company.Very helpful and carefully asses my case.I will very happy to recommend to friends and family.
Abdul Mannan

5 August 2024
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Dear Abdul,

Many thanks for taking time to write a review. We are delighted to hear that you found Dan's services to be excellent and outstanding, and grateful that you would recommend to friends and family.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

My name is jabbar

My name is jabbar , Joshua was my lower almost 2-3 years. He was so professional and kind and neutral. He guided me in the best way he could through all my cases in all my upper and downs .he was so quick in responding all my emails and wondering in great way with a lot of information.from 21-23

3 June 2024
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Dear Jabbar,

Thank you for taking time to share your feedback. We are happy to hear that Joshua was able to help you throughout your case leaving you with a positive experience of Lyons Davidson.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

James Chapman, Excellent.

James Chapman has a calm, reassuring and patient style. He took me through my motor vehicle claim in a very calm and knowledgeable style. always there when I emailed or called, always up to date with the case details, almost as if I was his only client.
Based on this successful experience, Lyons Davidson are highly recommended by me.

22 May 2024
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Hi there,

Many thanks for your review. We are delighted to hear that James was able to assist you through your case and very thankful that you would recommend Lyons Davidson.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Trustworthy , customer -focused, experts in their field . Outstanding

Lyons Davidson recently handled my emergency response claim and were outstanding from start to finish .
I was updated regularly throughout the process and although my case was complicated and challenging , Lyons Davidson explained each step of the legal process to me without legal jargon and ultimately secured a more than satisfactory settlement for me .
This was the first time I have had any involvement in litigation , I felt I had Lyons Davidson “in my corner” throughout .
I was provided with a specialist in emergency response cases , Perminder Devgun . Perminder’s specialised expertise , tenacity , positivity and enthusiasm contributed hugely to our success in achieving a settlement .
Thanks to all at Lyons Davidson for your professionalism, expertise and support .
Thanks in particular to Mr Devgun , you were outstanding sir !

7 May 2024
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Dear Andrew,

Thank you for sharing your feedback. We are so pleased to hear that you were impressed with the service you received, and in particular that of Perminder.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Amazing result for me I can’t thank…

Amazing result for me I can’t thank Lyons Davidson Solicitors for their help David was so helpful from start to finish explaining every step of the way in great depth. Thank you all keep up the great work

30 April 2024
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Dear Jimel,

Thanks for your review! We are delighted to hear that you got the result you wished for and that David was able to assist with this!

Kind Regards,
Lyons Davidson

Rated 1 out of 5 stars

Avoid legal cost insurances where your…

Avoid legal cost insurances where your case will be screened by Lyons Davidson, as they will do everything possible to assist their instructing insurer - in my case, the AA – to wriggle out of liability. In my view, my case was inadequately screened because the person responsible for the screening was most definitely not a details person. In fact, back in the day, I very much doubt she would have got through her solicitor’s final examinations. I am not being unkind – I am simply being honest. Regrettably, we must all live with the results of the dumbing down of the education system combined with corporate greed.

6 October 2023
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Dear Jan

We are sorry to learn of your disappointment about your experience with the Firm. We appreciate that our advice in the matter would have come as a disappointment to you in the circumstances but we can assure you that the Partner who reviewed your case and advised you is a very experienced lawyer in the relevant area of law. If you have any concerns about the service you received from us, please do not hesitate to contact customercare@lyonsdavidson.co.uk.

Regards
LYONS DAVIDSON

Rated 5 out of 5 stars

Always in contact

Always in contact, easy to do when sent documents, lyons dealt proffesional at all times

24 January 2024
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Dear Deborah,

Many thanks for writing a review. We are so pleased to hear you found the process easy and Lyons Davidson professional.

Kind Regards,
Lyons Davidson

Rated 5 out of 5 stars

Support received from Nelay Joshi

Recently had support from Nelay Joshi. Nelay was not only supportive throughout the entire process, but was invested in ensuring we had succeeding in meeting the desired outcome, that I wished for. Nelay provided regular updates and was transparent throughout and was clear when explaining any processes. Thanks again Nelay! Keep up the good work and best wishes in all your endeavours.

20 December 2023
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Dear RU,

Many thanks for your review. We are so happy to hear about your experience with Nelay and how he supported you during your time with us.

Kind regards,
Lyons Davidson

Rated 1 out of 5 stars

Shoddy investigation, poor communication, lack of clarity

The communication with this company is very poor, they hide behind a better than 51% chance of winning a case just so they keep the business from the insurance companies which I find very bad business, they allow money over the right thing to do.

My 75 year old mother was mis-sold double glazing doors based on lies from the salesman telling my mother her doors were not upto insurance standard and if she were broken in to they would not pay out, 2 days after she paid a deposit a locksmith was called out and told her the truth that in fact the doors were fine, we even had a letter from the insyrance company stating they would be covered, she cancelled the work as they doors were not needed.

The company in question wants to take my mother to court for none payment so we contacted Lyons Davidson through our insurance company only to be told what the salesman did was not illegal and Lyons Davison would not defend my mother and suggested she pay the balance.

They do not take or answer phone calls, they take 3 days to answer emails and your account is dealt with by a paralegal not a solicitor (they probably use a solicitor if they have the balls to actually go to court on something they can win)

There actions against not taking thius case is my mother broke the contract and she should pay, my argument is that there should never have been a contract for her to break had the company involved been honest from the outset.

The paralegal clearly had not read or heard of "Consumer Protection from Unfair Trading Regulations 2008" when person who sold my mother the item misled her, guess that's why she's a paralegal and not a solicitor

I am not surprised they did not think they could win with sloppy investigation like this, we did not even want them to prosecute for mis-selling just defend against a company should they take my mother to court for none payment.

A very poor experience with this company, not because they refuse to take the case but the communication, they have not given a clear and concise reasons written down outlining each and every point with the evidence I have provided as to why they are scared of losing this case.

Shame on you Lyons Davidson.

My advice would be to choose a firm of solicitors that has some backbone, one that looks in to consumers rights, one who explains everything it does and the reasons why.

20 December 2023
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Dear Barbara Young,

You appear to be suggesting that we have a financial incentive in declining claims under the LEI policy. This is not accepted, every case is assessed on its merits.

We appreciate why you are disappointed with the advice given regarding the legal merits of the claim. As a firm we would prefer to give all our clients the advice we know they want to receive, but of course that isn’t possible. The advice given by the case handler was considered by her supervisor and therefore the claim has received appropriate consideration.

Kind regards
Lyons Davidson

Rated 5 out of 5 stars

Andy Vraich made the whole experience…

Andy Vraich made the whole experience as trouble free as possible. Simple clear explanations ,no jargon. Sympathetic to my claim. all communications email or phone were handled very clearly and quickly. Happily a successful outcome..
Thanks Andy

15 November 2023
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Dear Mr Braithwaite,

Thank you for providing feedback on the service you received from Lyons Davidson. We're pleased to note that Andy was able to assist in your time of need.

Best wishes
Lyons Davidson

Rated 1 out of 5 stars

It takes 9 months to resolve a deal with this company!…

It has taken them 9 months to deal with my case. It has been a very slow process with them. Whenever I would ring them to chase an update, they would have an update, like by magic it only arrives when I ring to ask.

OIC/01543131/00000001

11 October 2022
Unprompted review
Lyons Davidson Solicitors - Solihull logo

Reply from Lyons Davidson Solicitors - Solihull

Dear Ram,

Thank you for providing feedback. We are sorry that you have been unhappy with our service. These claims do take time, but we are sorry you had to call to be updated. We are pleased to see that your claim is now concluded.

Kind Regards,
Lyons Davidson

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