I ordered a large sideboard from Cotswold company. I paid extra for packaging to be removed and taken away and to choose a day and time slot and everything went through much more smoothly and quickly... See more
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Company details
Written by the company
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Written by the company

- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Contact info
Norfolk Tower, 48-52 Surrey Street, NR1 3PA, Norwich, United Kingdom
- 0333 200 1725
- help@cotswoldco.com
- www.cotswoldco.com
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Cotswold delivery with Jemaine & Said…
Cotswold delivery with Jemaine & Said went very smoothly. No problems.
From shop to delivery excellent…
From shop to delivery excellent customer service. The only thing that we felt was a little inflated was the delivery charge and time of delivery. Just shy of £16 for delivery on a product that costs hundreds is a little poor and the time we were given was 6.30am. Thanks…….
Two greats guys delivered our new…
Two greats guys delivered our new furniture. Meticulously unpacked and bought into our lounge. Both were very careful, polite and conscious of our decor, especially as it was not a straightforward location, due to the internal layout of our bungalow.
Once in place, they asked whether we were happy with our purchase.
Andy & Graham, thankyou very much
Cotswold wardrobe
Anthony and Nigel who delivered and put together the wardrobe, did an excellent job, very polite, quick and friendly.
Making sure they left no boxes and shoes were taken off.
Absolutely excellent service, would highly recommend.
Excellent communication from the whole…
Excellent communication from the whole team.
Prompt responses to questions raised, staff always happy to go above and beyond.
Thanks specifically to Matt, he dealt with our sale very efficiently.
Congratulations
On time, even early and apologised for this. Acted with extreme care towards my home and the products they carried. Explained everything fully and assisted me with a small task . Very polite and would recommend both Gary and Jake … they are both a credit to your company.
Great service from purchase to delivery…
Great service from purchase to delivery
Excellent delivery team Gary and Jake smart accommodating great customer service
Great delivery service from Maciej and…
Great delivery service from Maciej and Dan. Took extra steps to insure everything went smoothly.
The whole process for ordering my…
The whole process for ordering my furniture was very easy. Excellent updates for the expected delivery date and on the day a message with a time slot and follow up text to say we are next.
Gary and Jake were very friendly, polite and efficient with the delivery.
Highly recommend
Very good service
Very good service, delivery men kind and helpful. They unpacked the furniture and put in my dining room for me.
Than you.
Superb service
I recently visited the Kingston branch.
The store looks amazing . The staff were really helpful. On both occasions, as I had to return on of my items, the transaction was quick and efficient.
Fantastic team who delivered and…
Fantastic team who delivered and cleaned up all the packaging. Done with care and respect. Highly recommend.
Bought a few pieces from here and all…
Bought a few pieces from here and all terrific quality and build. Recently bought curtains and was totally impressed with the quality and design, well done Cotswold Company for all your products being superb
Great delivery/exchange of items by…
Great delivery/exchange of items by Nick & Bilal. Took all packaging away etc, and were very polite. Rang around 30mins before arrival, which was very helpful.
Customer service great at replacing a faulty item.
Highly recommend
Furniture delivered on time by friendly…
Furniture delivered on time by friendly delivery men. Very pleased to accept the offer to unpack the furniture and take away the packaging.
May use AI-assist with repliesRead more
Nice products
Nice products, very helpful service at the Harpenden branch.
Delivery was fantastic, done by Nick and Bills, very courteous and tidy.
Would recommend!

Reply from The Cotswold Company
Great experience from beginning to end
Great experience from beginning to end. Lovely furniture and had updates all through from purchase and to delivery.
Would definitely recommend
Great delivery service by Ryan & Chris…
Great delivery service by Ryan & Chris , what a team these guys are , was very careful installing our furniture and taking away all the packaging , even brought us a bag of fudge 😛 thanks guys your a great asset to the Cotswold company. Hope you got home ok .

Reply from The Cotswold Company
Both Gary and Jake were very helpful…
Both Gary and Jake were very helpful when delivering my bedside cabinet. They unwrapped it and placed it in position upstairs.Both were polite and respectful.

Reply from The Cotswold Company
Perfect Cotswold Co delivery
Bedroom furniture was delivered today by Dan & Maciej. Nothing was too much trouble for this friendly delivery team. Unpacked and carried up into the bedroom and positioned with no fuss or issues. All packaging then taken away. If only all deliveries were like this ! Thank You.

Reply from The Cotswold Company
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