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RAC Mobile Mechanics Reviews 

40,119
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 22,233 reviews, reviewers overwhelmingly had a great experience with this company. Consumers genuinely appreciate the incredible convenience of having mobile mechanics arrive right at their doorstep to handle routine vehicle services and complex repairs. Reviewers frequently highlight the exceptionally professional and friendly attitude of the staff, noting that technicians complete tasks efficiently while explaining every detail clearly. However, some people mentioned encountering frustrating challenges with the online booking system, unexpected communication gaps, and delayed or missed appointments. A small group of reviewers also described difficulties regarding missing receipt documents, unsupplied parts, or troublesome scheduling changes that required additional follow-up calls.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the convenience of having repairs... See more

Staff

Reviewers highlight positive aspects of staff, describing the mechanics as friendly, polite, and highly... See more

Customer service

Consumers find customer service to be positive, highlighting polite, efficient, and friendly technicians.... See more

Booking process

Users describe positive interactions with booking process, highlighting that online scheduling is very slick,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how convenient it is to have services... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael was excellent allround , polite , very knowledgable and considering how bad the weather was this morning , he just got on and sorted the brakes on our Ford Smax. He cleaned up behind himself a... See more

Company replied

Rated 5 out of 5 stars

Information re visit time and Named person Tom Asked him to talk me through plan of work which he did Very clean tidy worker Test -driven car Nice free gift -wipers Cost saving better price... See more

Rated 5 out of 5 stars

The Mechanic, Badge No 8580, (I didn't catch his name), phoned the evening before to give me an approximate time he was coming. He arrived on time and after an introduction he got to work straight awa... See more

Rated 5 out of 5 stars

Arrived at time quoted, very efficient job changing front discs and pads .Jack , the mechanic was very friendly and efficient. This is the 3rd time I’ve used RAC mobile mechanics and will definitely u... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

40K reviews

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4.8

All reviews

(40,119)

21,442 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Experience from RAC Mobile Mechanics

Connor arrived promptly, and was very informative and helpful about all the work he undertook. The replacement of front brake discs and pads was the main item, and was performed very efficiently and in good time. All other items, including new front wipers, fuel efficiency treatment, and key batteries were completed in short order. An excellent mechanic whose work will ensure that I will use your services again.

14 September 2026
Rated 5 out of 5 stars

I was kept in touch throughout the…

I was kept in touch throughout the progress of my inability to start mu car. As Ive been in hospital and unable to drive my car for 3 mmonths the battery was dead and another was ordered for the following day.
The mechanic arrived promptly after letting me know thw approximte time of arrival and the battery was fitted without delay,

2 September 2026
Rated 5 out of 5 stars

Brilliant experience with mobile…

Brilliant experience with mobile mechanic John. He came to change my break pads. I explained that I was in meetings this morning and he worked around me. Very professional. Im a new driver and he explained how bad my break pads where. Very grateful to John.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Informed us of arrival time

Informed us of arrival time
Prompt service & very helpful information about what the fault on car was.
Details sent by email& showed me how to make payment using my smart phone's QR code.
Excellent service

14 September 2026
Rated 5 out of 5 stars

Very helpful and got me back on the road

So happy with the service

4 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your lovely feedback. We’re delighted to hear that you were happy with the service provided. Your support is greatly appreciated, and we’ll be here whenever you need us again.

Very best, Brad

Rated 4 out of 5 stars

A huge thank you to Nick (1243) who…

A huge thank you to Nick (1247) who came to rescue me at Tesco carpark. Friendly, caring, knowledgable. Put me at ease and took control over a very stressful situation. Thank you.
Had issues with being denied rescue by the call centre. Which is my reason for 4 stars.

12 September 2026
Unprompted review
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Samantha, we’re delighted to hear that you were pleased with the service provided by our rescuer. We appreciate you acknowledging their friendly, caring, and knowledgeable approach during a stressful situation. We're sorry to hear about the issues you experienced with the call centre and will pass this feedback on.

Very best, Brad

Rated 1 out of 5 stars

I had a mobile mechanic service on 17th…

I had a mobile mechanic service on 17th Aug 2026. Paid on the day. No receipt until now despite several attempt to get a copy of the invoice or receipt.
Appalling.

18 August 2026
Unprompted review
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

J.KS, we're sorry to hear about the difficulty you experienced in obtaining an invoice. I have forwarded this to you now, it should be with you shortly. We deeply apologise for any inconvenience that you have experienced.

Should you need any further support, please don't hesitate to reach out.

Very best, Brad

Rated 5 out of 5 stars

Very efficient

Very efficient. Easy to approach and talk to they explained everything.

9 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your lovely feedback. We’re delighted to hear that you were happy with the service provided. Your support is greatly appreciated, and we’ll be here whenever you need us again.

Very best, Brad

Rated 5 out of 5 stars

Knowing my car is being serviced by a…

Knowing my car is being serviced by a professional mechanic and that your just a phone call away gives me peace of mind.

12 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Would commend

He was very polite and very helpful. He fixed my part at home and completed a full service all on the drive. 5 stars.

11 September 2026
RAC Mobile Mechanics logo

Reply from RAC Mobile Mechanics

Thank you for your kind words. We’re delighted that you were pleased with our service. Your feedback is very important to us, and we’re always happy to help if you need us in the future.

Very best, Brad

Rated 5 out of 5 stars

Recommendation

Quick reliable service. RAC men were both polite and reassuring. A great service from beginning to end.

3 September 2026
Rated 5 out of 5 stars

Car battery replacement.

The RAC staff member was pleasant and unassuming. My car battery was replaced speedily and without any problems. The price quoted was very competitive and as my battery was flat, the RAC came to my house to replace.

12 September 2026
Rated 5 out of 5 stars

Arrived at time quoted, very efficient

Arrived at time quoted, very efficient job changing front discs and pads .Jack , the mechanic was very friendly and efficient. This is the 3rd time I’ve used RAC mobile mechanics and will definitely use again, would highly recommend.

12 September 2026

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