Michael was excellent allround , polite , very knowledgable and considering how bad the weather was this morning , he just got on and sorted the brakes on our Ford Smax. He cleaned up behind himself a... See more
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Spent a long time stood at his van or sat in my car I eventually went out and asked his things were going and mentioned I had a security cam and suddenly he looked busy I he ad a feeling my drop link needed attention but since he “serviced “ car the noise is a lot worse abs will now need to be done immediately couldn’t provide a price do going somewhere else and Brake pad and disc was a lot more expensive then local garage
Mobile mechanic came out to change rear brakes and pads.
Due to some reason he was unable to carry out the work and advised it needed to be done by a garage due to not having the required tools to do the job.
However was still charge 99 call out fee despite this been a booked appointment and already paying for rac breakdown cover.
This has been raised as complaint on the 28th August and still had no response even though I have been told it has been escalated 5 times now.
Given it until the end of the week and canceling the policy if I haven't received my 99 back.
I also find it insulting that you state the condition of the vehicle.
Just to add i wont be waiting up to 8 weeks for a response,as mentioned above the policy will be cancelled by the end of the week.

Reply from RAC Mobile Mechanics
Mechanic was excellent. Explained everything he did. Very polite and courteous. Fantastic service will definitely use again

Reply from RAC Mobile Mechanics
Great service, excellent technician and very efficient, will use again

Reply from RAC Mobile Mechanics

Reply from RAC Mobile Mechanics
Very nice personable and knowledegable mechanic

Reply from RAC Mobile Mechanics
Andy was excellent from start to finish, professional through out

Reply from RAC Mobile Mechanics

Reply from RAC Mobile Mechanics

Reply from RAC Mobile Mechanics
We recently paid £1 & gave u card to take pmt ?? Are you taking it through that way ??
Convenient and reliable service. Jordon (Parsons) was friendly, efficient and professional. All work was carried out effectively and he gave a clear explanation of what work had been undertaken and where remedial action was required.
Connor arrived promptly, and was very informative and helpful about all the work he undertook. The replacement of front brake discs and pads was the main item, and was performed very efficiently and in good time. All other items, including new front wipers, fuel efficiency treatment, and key batteries were completed in short order. An excellent mechanic whose work will ensure that I will use your services again.
I was kept in touch throughout the progress of my inability to start mu car. As Ive been in hospital and unable to drive my car for 3 mmonths the battery was dead and another was ordered for the following day.
The mechanic arrived promptly after letting me know thw approximte time of arrival and the battery was fitted without delay,
The engineer turned up was very polite and carried out his work to a very high standard
Brilliant experience with mobile mechanic John. He came to change my break pads. I explained that I was in meetings this morning and he worked around me. Very professional. Im a new driver and he explained how bad my break pads where. Very grateful to John.
Informed us of arrival time
Prompt service & very helpful information about what the fault on car was.
Details sent by email& showed me how to make payment using my smart phone's QR code.
Excellent service
Slightly expensive, but good and very professional. Would recommend it for urgent job

Reply from RAC Mobile Mechanics
A huge thank you to Nick (1247) who came to rescue me at Tesco carpark. Friendly, caring, knowledgable. Put me at ease and took control over a very stressful situation. Thank you.
Had issues with being denied rescue by the call centre. Which is my reason for 4 stars.

Reply from RAC Mobile Mechanics
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