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RAC Mobile Mechanics Reviews 

38,386
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 21,716 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the mobile mechanics for being exceptionally friendly, knowledgeable, and professional during home appointments. People also appreciate the wonderfully smooth online booking process and the incredible convenience of getting their vehicles repaired right outside. Some reviewers were not happy with occasional scheduling delays, unexpected wait times, and communication gaps. A few customers also noted specific maintenance mistakes, mentioning instances where too much oil was added or errors occurred during servicing. Some others also mentioned poor experiences with parts handling or getting timely help from customer support teams.

What people talk about most

Service

People report positive experiences with service, highlighting the convenience of having repairs and... See more

Staff

Customers consistently note positive experiences with staff, highlighting friendly, polite, and competent... See more

Customer service

Consumers find customer service to be a positive experience overall, frequently praising friendly and... See more

Booking process

Users describe positive interactions with booking_process, highlighting that scheduling appointments online... See more

Product

Reviewers highlight ambiguous aspects of product performance, with highly varied experiences reported. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Communication from RAC from the moment I booked a home visit battery replacement was excellent. On the day of visit, Cole, the Mechanic, phoned me and gave me a very accurate estimated time of arriva... See more

Rated 5 out of 5 stars

Michael did a great job in very hot conditions. He collected the necessary part and fitted it with great attention to detail and skill. He was courteous, informative and very personable. My only criti... See more

Rated 5 out of 5 stars

Zak Hunter gave confidence and was very knowledgeable. Carried out the work very professionally which was more than can be said for the main dealer where we purchased the car. Would highly recommend t... See more

Rated 5 out of 5 stars

The mechanic arrived promptly. He worked hard and pointed anything that were OK now but should be watched for the future. He was also very politr and answered any questions that ai asked. However yo... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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4.8

All reviews

(38,386)

21,340 reviews in the last 12 months

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Rated 5 out of 5 stars

RAC keep me informed about my upcoming…

RAC kept me informed about my upcoming appointment and were very helpful. The mechanic was friendly, helpful and informative. He was professional and gave me an honest report about my car. Very pleased with the service and will definitely use them again.

20 August 2026
Rated 5 out of 5 stars

Don’t know mechanics name or badge no…

Don’t know mechanics name or badge no but invoice no is 1006115
He arrived as promised and was very polite and completed the front brake and disc replacements in less than 2 hours despite having to source a second disc set as the originals were the wrong size.
Will certainly use RAC mobile in future

13 August 2026
Rated 5 out of 5 stars

I booked an interim service ‘at home’

I booked an interim service ‘at home’, what a slick process! Website easy to navigate, the communication with RAC was brilliant too. Adam, the mechanic kept in touch on the day, arrived on time and was polite, professional and knowledgeable. All in all brilliant service.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

I couldn't have asked for any better…

I couldn't have asked for any better service. The RAC mechanic came out for a diagnostic visit, and he was absolutely brilliant from start to finish. He was incredibly efficient, clearly knew his stuff, and did a thorough check of the car. Nothing major was found other than a minor thing, and he kept me fully informed the entire time, which completely reassured me. On top of his excellent expertise, Jamey was happy, friendly, and polite. I am highly impressed with the service and thoroughly recommend Jamey!

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Very professional and courteous…

Very professional and courteous mechanic.
Gave clear explanation of work to be undertaken - attention to detail.
Excellent ambassador for RAC representing the best of the company
Would recommend

20 August 2026
Rated 5 out of 5 stars

The RAC mobile mechanic worked hard to…

The RAC mobile mechanic worked hard to gain access to the part that needed replacing, which was very difficult due to bolts being seized and sheared off. Despite this he got the car running in no time and carried out extensive checks before he was happy to sign the job off. Very professional and friendly, and l cannot fault the service at all.
The booking service however, was a bit disappointing as we had to wait a week to get to the point of repair, but the excellent work carried out by the mobile RAC mechanic more than made up for it.

12 August 2026
Rated 1 out of 5 stars

Came to fix the scheduled repair

Came to fix the scheduled repair. Paid for the repair, only upon driving out of the car park to have the same issues. Drove it home and discovered smoke coming from the engine area and the same warning light. Phone your office, they said the mechanic would re-attend today and would email me with the ETA. Nothing! I then phoned the breakdown service who can also not help me and a broken down car! Poor service all round. Certainly would not recommend.

20 August 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. Mechanic kept me updated with Cost, timing and updates. Arrived in a timely manner and completed the repair to a high standard in a really good time. Very convenient to have this done at home and not have to get the vehicle to a garage. Highly recommended.

20 August 2026
Rated 5 out of 5 stars

Excellent & Convenient Service

Booking was easy online and I was kept updated with the mechanics ETA. Josh was friendly and professional. He worked with efficiency and my car feels great now following a full service. No upselling, really good honest service with clear future recommendations. All completed in the convenience of my drive. Will definitely use the RAC again and highly recommend.

20 August 2026
Rated 5 out of 5 stars

Jay Elliot 8789

Jay Elliot 8789 -
booked yesterday to have a new alternator fitted having never used the RAC mobile mechanic service before, all I can say is absolutely a* service and I wouldn’t think of going else we’re in the future! Jay the mechanic communicated to when he would be arriving, completed the job to a high standard and went above and beyond. If the rest of the team are anything like jay then you must have some fantastic workers! Would definitely use again and recommend to friends and family! Thanks again jay for getting us back on the road so quick and doing it with such a professional manner.

20 August 2026
Unprompted review

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