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RAC Mobile Mechanics Reviews 

38,398
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 21,716 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the mobile mechanics for being exceptionally friendly, knowledgeable, and professional during home appointments. People also appreciate the wonderfully smooth online booking process and the incredible convenience of getting their vehicles repaired right outside. Some reviewers were not happy with occasional scheduling delays, unexpected wait times, and communication gaps. A few customers also noted specific maintenance mistakes, mentioning instances where too much oil was added or errors occurred during servicing. Some others also mentioned poor experiences with parts handling or getting timely help from customer support teams.

What people talk about most

Service

People report positive experiences with service, highlighting the convenience of having repairs and... See more

Staff

Customers consistently note positive experiences with staff, highlighting friendly, polite, and competent... See more

Customer service

Consumers find customer service to be a positive experience overall, frequently praising friendly and... See more

Booking process

Users describe positive interactions with booking_process, highlighting that scheduling appointments online... See more

Product

Reviewers highlight ambiguous aspects of product performance, with highly varied experiences reported. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Communication from RAC from the moment I booked a home visit battery replacement was excellent. On the day of visit, Cole, the Mechanic, phoned me and gave me a very accurate estimated time of arriva... See more

Rated 5 out of 5 stars

Michael did a great job in very hot conditions. He collected the necessary part and fitted it with great attention to detail and skill. He was courteous, informative and very personable. My only criti... See more

Rated 5 out of 5 stars

Zak Hunter gave confidence and was very knowledgeable. Carried out the work very professionally which was more than can be said for the main dealer where we purchased the car. Would highly recommend t... See more

Rated 5 out of 5 stars

The mechanic arrived promptly. He worked hard and pointed anything that were OK now but should be watched for the future. He was also very politr and answered any questions that ai asked. However yo... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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4.8

All reviews

(38,398)

21,340 reviews in the last 12 months

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Rated 5 out of 5 stars

RAC Olly Podmore 8492 was great

Olly Podmore 8492
Olly was really helpful and made sure I had the right part to fix my car. Communication was great and kept me updated. He gave a friendly service and went far and beyond to make sure my repair and service was completed before I had to go on my travels. Highly recommend
Thanks!
Gem

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service- would definitely recommend

Easy to book appt - no hanging around at garage or getting a taxi home !
Engineer rang to confirm appt and txt when on way
Appt took exactly the length of time he gave
Sheet placed under car to protect drive, no mess left behind
Engineers were polite, friendly and very helpful - Alan and John thank you.
Would definitely recommend !!!

14 August 2026
Rated 5 out of 5 stars

Jay Phoned up the day before to confirm…

Jay Phoned up the day before to confirm the parts and time of arrival
Glad he did as another engineer had put in we needed a fog lamp replaced!!!
Slightly different to the dead battery issue with our motobility vehicle!!

Very polite and professional
Fitted the new equipment quickly and efficiently
Then went through the checks to make sure all the settings worked correctly

Would recommend this lad anytime

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Ross came out this morning (wasn’t due till midday) but as we had requested someone to come out yesterday, he came straight to us. Very polite young man. Cracked on to get the new battery sorted in my electric car. He was done very sharply. He was amazing, explained things and if I had any problems I was to contact the number on the car. I wish all people has his warm chatty smiley .

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Easy process

Quick, easy booking online with next day appointment available. Mechanic was polite and professional and carried work out quickly and cleanly. Highly recommend!

19 August 2026
Rated 5 out of 5 stars

RAC keep me informed about my upcoming…

RAC kept me informed about my upcoming appointment and were very helpful. The mechanic was friendly, helpful and informative. He was professional and gave me an honest report about my car. Very pleased with the service and will definitely use them again.

20 August 2026
Rated 5 out of 5 stars

Don’t know mechanics name or badge no…

Don’t know mechanics name or badge no but invoice no is 1006115
He arrived as promised and was very polite and completed the front brake and disc replacements in less than 2 hours despite having to source a second disc set as the originals were the wrong size.
Will certainly use RAC mobile in future

13 August 2026

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