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RAC Mobile Mechanics Reviews 

38,213
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 21,716 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the mobile mechanics for being exceptionally friendly, knowledgeable, and professional during home appointments. People also appreciate the wonderfully smooth online booking process and the incredible convenience of getting their vehicles repaired right outside. Some reviewers were not happy with occasional scheduling delays, unexpected wait times, and communication gaps. A few customers also noted specific maintenance mistakes, mentioning instances where too much oil was added or errors occurred during servicing. Some others also mentioned poor experiences with parts handling or getting timely help from customer support teams.

What people talk about most

Service

People report positive experiences with service, highlighting the convenience of having repairs and... See more

Staff

Customers consistently note positive experiences with staff, highlighting friendly, polite, and competent... See more

Customer service

Consumers find customer service to be a positive experience overall, frequently praising friendly and... See more

Booking process

Users describe positive interactions with booking_process, highlighting that scheduling appointments online... See more

Product

Reviewers highlight ambiguous aspects of product performance, with highly varied experiences reported. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Communication from RAC from the moment I booked a home visit battery replacement was excellent. On the day of visit, Cole, the Mechanic, phoned me and gave me a very accurate estimated time of arriva... See more

Rated 5 out of 5 stars

Michael did a great job in very hot conditions. He collected the necessary part and fitted it with great attention to detail and skill. He was courteous, informative and very personable. My only criti... See more

Rated 5 out of 5 stars

Zak Hunter gave confidence and was very knowledgeable. Carried out the work very professionally which was more than can be said for the main dealer where we purchased the car. Would highly recommend t... See more

Rated 5 out of 5 stars

The mechanic arrived promptly. He worked hard and pointed anything that were OK now but should be watched for the future. He was also very politr and answered any questions that ai asked. However yo... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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4.8

All reviews

(38,213)

21,124 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a brake change today by Lewis who…

I had a brake change today by Lewis who was excellent. Communication was on point and was friendly and efficient. I could be happier and will definitely be usi g this service again. Highly recommended. Thank you Lewis 8800

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Interim service

The mechanics arrived early, were friendly and helpful, I was very pleased with the service and would definitely use the service again

Job no 1012634

13 August 2026
Rated 5 out of 5 stars

Great communication in the lead up to…

Great communication in the lead up to and day of service. Quality of work on the day was efficient, and mechanic kept a tidy area free of obstruction to other residents. Mechanic was also professional and polite. Having a mobile service meant I could just get on with my day at home with my school aged child rather than the hassle of getting to and from a garage with a child in tow, joy of school holidays! Highly recommend this service for busy, working parents!

19 August 2026
Rated 5 out of 5 stars

They arrived on time

They arrived on time. Were very professional, efficient and thorough. They were both very friendly and explained there findings to me on completion.
I will use them again. It is also so useful to have my service carried out at hime

12 August 2026
Rated 5 out of 5 stars

Great experience

B Burrowes arrived on time, worked quickly and efficiently and did an excellent job.

Easy to book, very convenient to have the work done at home, and I would consider using this service in the future.

19 August 2026
Rated 5 out of 5 stars

RAC home service

Good timing, kept informed and advised when on way.
Friendly. knowledgeable and conscientious.
Everything safe and tidy.
Would recommend

19 August 2026
Rated 4 out of 5 stars

Your mechanics did great.

Your mechanics did great.
The booking behind this was rubbish.
I was caught with no phone when my car decided that the battery was dead and shut down.
Luckily i was next to a nice person who contacted you for me, there was 1 question that he could not answer for me as i had no phone. and you wanted a phone number. Waited a couple of hours, no RAC man, got another to call the RAC he gave the office his phone number , i eventually got somebody to phone my son. He called the office and found out that because of no phone number the call for help had been cancelled, so that must have been 4 hours by then in the heat, not to good for a 84 year old man with a few ailments, a while later some body turned up, and boosted the battery, the following morning another RAC man turned up, checked the battery, dead flat and replaced it.
When i found i had forgot my phone i was nearly to where i was going so i didnt go back to get it.
Your list of questions needs changing because if you havent got a phone you are not going to get a call back, and you will be cancelled. Not every body carries a phone so does that mean that if you dont carry one the RAC recovery does not work. I was grateful that a couple of nice people let me use there phones, which because of your question list appeared useless, over 5 hours in the hot sun waiting, with a car that you cant shut the windows and leave it is not fun.
Please change the return phone number line as not everybody has one, or has forgot it like i did.

12 August 2026
Rated 5 out of 5 stars

Justin

Justin, my RAC mechanic was reliable, friendly, good communicator, on time, very professional and knowledgeable.
He was extremely thorough completing the full service and explained what needed keeping an eye on or to be done in the future.

12 August 2026
Rated 5 out of 5 stars

A hassle free experience.

The mechanic engaged with me in a professional and friendly manner. The service was my car’s first and therefore quite simple. I was charged appropriately. I was advised of the arrival time within the time band allocated. A pleasant experience. It saved me having to go into town.

17 August 2026

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