Communication from RAC from the moment I booked a home visit battery replacement was excellent. On the day of visit, Cole, the Mechanic, phoned me and gave me a very accurate estimated time of arriva... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About RAC Mobile Mechanics
Written by the company
With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.
You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.
Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.
Why book an RAC Mobile Mechanic?
Written by the company

- We bring the garage to you
- Have your car serviced or repaired at home or work, while you get on with your day
- Fully trained mechanics
- Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
- 12-month parts guarantee
- All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a brake change today by Lewis who…
I had a brake change today by Lewis who was excellent. Communication was on point and was friendly and efficient. I could be happier and will definitely be usi g this service again. Highly recommended. Thank you Lewis 8800
Interim service
The mechanics arrived early, were friendly and helpful, I was very pleased with the service and would definitely use the service again
Job no 1012634
The mechanic was prompt arrived when he…
The mechanic was prompt arrived when he said he would. Did the service and left no mess. He also sent a full report on what he did and what he found
Phil Francis was excellent did as asked…
Phil Francis was excellent did as asked and all left neat and tidy. Timely and customer focused.
Job done efficiently by mike
Job done efficiently by mike, who was competent and amiable
Great communication in the lead up to…
Great communication in the lead up to and day of service. Quality of work on the day was efficient, and mechanic kept a tidy area free of obstruction to other residents. Mechanic was also professional and polite. Having a mobile service meant I could just get on with my day at home with my school aged child rather than the hassle of getting to and from a garage with a child in tow, joy of school holidays! Highly recommend this service for busy, working parents!
Nice polite and friendly yojng man.
They arrived on time
They arrived on time. Were very professional, efficient and thorough. They were both very friendly and explained there findings to me on completion.
I will use them again. It is also so useful to have my service carried out at hime
Great experience
B Burrowes arrived on time, worked quickly and efficiently and did an excellent job.
Easy to book, very convenient to have the work done at home, and I would consider using this service in the future.
RAC home service
Good timing, kept informed and advised when on way.
Friendly. knowledgeable and conscientious.
Everything safe and tidy.
Would recommend
Alternator Belt Replacement
Torquil Knox arrived at the agreed time and completed the work on time even though it was during a torrential downpour, he was courteous and efficient.
Your mechanics did great.
Your mechanics did great.
The booking behind this was rubbish.
I was caught with no phone when my car decided that the battery was dead and shut down.
Luckily i was next to a nice person who contacted you for me, there was 1 question that he could not answer for me as i had no phone. and you wanted a phone number. Waited a couple of hours, no RAC man, got another to call the RAC he gave the office his phone number , i eventually got somebody to phone my son. He called the office and found out that because of no phone number the call for help had been cancelled, so that must have been 4 hours by then in the heat, not to good for a 84 year old man with a few ailments, a while later some body turned up, and boosted the battery, the following morning another RAC man turned up, checked the battery, dead flat and replaced it.
When i found i had forgot my phone i was nearly to where i was going so i didnt go back to get it.
Your list of questions needs changing because if you havent got a phone you are not going to get a call back, and you will be cancelled. Not every body carries a phone so does that mean that if you dont carry one the RAC recovery does not work. I was grateful that a couple of nice people let me use there phones, which because of your question list appeared useless, over 5 hours in the hot sun waiting, with a car that you cant shut the windows and leave it is not fun.
Please change the return phone number line as not everybody has one, or has forgot it like i did.
Justin
Justin, my RAC mechanic was reliable, friendly, good communicator, on time, very professional and knowledgeable.
He was extremely thorough completing the full service and explained what needed keeping an eye on or to be done in the future.
A hassle free experience.
The mechanic engaged with me in a professional and friendly manner. The service was my car’s first and therefore quite simple. I was charged appropriately. I was advised of the arrival time within the time band allocated. A pleasant experience. It saved me having to go into town.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








