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RAC Mobile Mechanics Reviews 

38,419
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 21,716 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the mobile mechanics for being exceptionally friendly, knowledgeable, and professional during home appointments. People also appreciate the wonderfully smooth online booking process and the incredible convenience of getting their vehicles repaired right outside. Some reviewers were not happy with occasional scheduling delays, unexpected wait times, and communication gaps. A few customers also noted specific maintenance mistakes, mentioning instances where too much oil was added or errors occurred during servicing. Some others also mentioned poor experiences with parts handling or getting timely help from customer support teams.

What people talk about most

Service

People report positive experiences with service, highlighting the convenience of having repairs and... See more

Staff

Customers consistently note positive experiences with staff, highlighting friendly, polite, and competent... See more

Customer service

Consumers find customer service to be a positive experience overall, frequently praising friendly and... See more

Booking process

Users describe positive interactions with booking_process, highlighting that scheduling appointments online... See more

Product

Reviewers highlight ambiguous aspects of product performance, with highly varied experiences reported. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Communication from RAC from the moment I booked a home visit battery replacement was excellent. On the day of visit, Cole, the Mechanic, phoned me and gave me a very accurate estimated time of arriva... See more

Rated 5 out of 5 stars

Michael did a great job in very hot conditions. He collected the necessary part and fitted it with great attention to detail and skill. He was courteous, informative and very personable. My only criti... See more

Rated 5 out of 5 stars

Zak Hunter gave confidence and was very knowledgeable. Carried out the work very professionally which was more than can be said for the main dealer where we purchased the car. Would highly recommend t... See more

Rated 5 out of 5 stars

The mechanic arrived promptly. He worked hard and pointed anything that were OK now but should be watched for the future. He was also very politr and answered any questions that ai asked. However yo... See more


Company details

  1. Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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4.8

All reviews

(38,419)

21,340 reviews in the last 12 months

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Rated 5 out of 5 stars

5/5 stars

Matt kept me updated of his arrival time. Extremely helpful and polite, went above and beyond answering all of my questions.
Couldn’t have wanted better service.

21 August 2026
Rated 5 out of 5 stars

Amazing gentleman

The engineer that came out to repair my brakes today was the most friendly gentleman I have ever dealt with most are good but this one understood I couldn't walk due to broken leg and he did everything even brought my car keys into my back door for me absolutely fabulous

21 August 2026
Unprompted review
Rated 5 out of 5 stars

RAC service

Just had a home service by the RAC, chap turned up on time polite and friendly. He did the service and absolutely went through everything he checked the whole car thoroughly and gave a report on things found thankfully the only issue was brake discs and pads worn which is booked to be done tomorrow by the RAC at a cheaper price than any quote I could find online for a garage so would highly recommend using RAC home mechanics

21 August 2026
Rated 5 out of 5 stars

Very easy to book online for a battery…

Very easy to book online for a battery replacement at my place of work , Ross the mechanic phoned ahead to say roughly what time he would arrive , gave him the car keys , and before you know it new battery fitted , after checking the old battery was passed it’s sell by date .
Great service from Ross and RAC , hassle free transaction
Job well done

21 August 2026
Rated 5 out of 5 stars

Great service

Great service, the technician who did the service was very professional, came across as very knowledgeable and ran me through what he did and any observations at the end of the service. Thank you.

21 August 2026
Rated 5 out of 5 stars

Five-Star Rescue and Repair

Firstly, I'd like to give a bit "thank you" to RAC Patrol Dion (in Devon) who attended on 16 Aug, diagnosed my faulty thermostat, and booked my repair with RAC Mobile Mechanics on 21 Aug; also, ensured my car was drivable to get me home; a superb, speedy and successful rescue. It was good to track his progress on the app and know he was on his way.
So Rhys from RAC Mobile Mechanics attended my home (in Wales) on 21 Aug exactly as promised and professionally set about replacing my thermostat and testing my car to make sure it was now working properly.
I'd heard RAC Patrols and Mechanics are good but this is the first time I've needed to call for rescue since joining and I can't praise Dion and Rhys highly enough.
Also a thank you to Louise whom I was instructed to phone whilst awaiting rescue, it was very reassuring to speak to her. Communication throughout by text, e-mail, and phone was excellent, with both Dion & Rhys calling me to advise me of their ETAs.

21 August 2026
Rated 5 out of 5 stars

Prompt, Professional, Patient, Polite = Perfect!

Firstly, Jamie arrived and succeeded to release my valet key from my not so smart key fob that was captured in the das dock port - thus enabling access to my locked boot to perform a jump start to my flat battery. He recommended that I then take it for a long drive to fully recharge it - this was not possible for me, so he arranged a new battery replacement for the very next day.... Connor contacted me that night to confirm & then called to say he was on his way... arrived on time and very quickly swapped out the battery. A big THANKS to both mechanics for their assistance and patience, very much appreciated - they both made an old man and his old car very happy!

21 August 2026

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