Excellent service from suresh at Harvey Norman tallght ⭐⭐⭐⭐⭐ I was assisted by suresh and could not be happier with the experience. He was extremely patient, took plenty of time to explain ever... See more
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Wonderful service received today in Fonthill shop from a very kind and attentive staff member named Geo. He was extremely helpful and made sure I received exactly what I needed. Highly recommended! Th... See more
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Shocking customer service at Little Island Cork. My son's headphones broke from a know fault and harvey Norman will not refund or replace, and they claimed that he broke them himself, by sitting in th... See more
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Paul & Anto who delivered and setup our 3 piece suite from Harvey Norman were fabulous. Very courteous and pleasant and great workmen. They arrived at the appointed time and installed our new suite a... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Ireland
- harveynorman.ie
4.3
Excellent
44K reviews
Asks customers to review
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Joana at apple help desk in little…
Joana at apple help desk in little island was brilliant today setting up my daughters apple phone. Super patience and knowledge given during set up and we went home happy.
Thanks Joana again
3 August 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Denis,
We're so pleased to hear about your positive experience with our team member! It's wonderful that you received such patient and knowledgeable assistance, and that you left happy.
Kind Regards,
Kevin
Patrick attended us and sold a…
Patrick attended us and sold a television, he was fantastic in the service from beginning to end
31 July 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Gabriela,
We are so pleased to hear about your excellent experience with us and that our team member provided fantastic service from start to finish with your television purchase.
Kind Regards,
Kevin
We needed advice on headphone to match…
We needed advice on headphone to match an apple Mac book. Fortunately we had great help from Abu. Very happy with our purchase
3 August 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Tony,
We're so glad to hear our team provided great assistance with your headphone purchase for your Apple MacBook. We appreciate your kind words!
Kind Regards,
Victoria
Beware delays on online only orders
I ordered an item which was listed as online only and would be dispatched within two days. After not hearing anything for a couple of days after the inital order email I contact the support address. I then entered into emails trying to find out what was happening. What became clear to me was that I was interacting with some kind of AI support or AI enhanced support and I wasn't being told anything. After more than a week the item was dispatched and it arrived two days later. I needed this item on time to prepare for a job and the delay was far from ideal. I requested some sort of compensation for the negative experience but I've yet to hear anything back. My in store experience with Harvey Norman has always been positive, but this online only experience was far from the standards I believe the company sets for itself.
29 July 2026
Reply from Harvey Norman Ireland
Tom,
We are truly sorry to hear about the frustrating experience you had with your recent online order. We understand your disappointment regarding the dispatch delay and the communication issues you encountered. We are reviewing our online support processes to prevent similar situations. Thank you for your valuable feedback.
Kind Regards,
Kevin
Excellent speed and efficiency
Excellent speed and efficiency. The communication , ease of contact and collection arrangements were excellent also.
27 July 2026
Reply from Harvey Norman Ireland
Hi Des,
We appreciate your feedback. We're delighted to hear that you found our speed, efficiency, communication, and collection arrangements to be excellent. Thank you for your kind words!
Kind Regards,
Victoria
Aby served me very well in purchasing…
Aby served me very well in purchasing my laptop,very knowlegeble guy. I was delighted with the service he provided to me.
3 August 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi maxwell,
We appreciate your wonderful feedback. We are so happy to hear that our team member provided excellent service and was very knowledgeable when assisting you with your laptop purchase.
Kind Regards,
Victoria
Reply from Harvey Norman Ireland
Hi Angela,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon.
Kind Regards,
Victoria
Reply from Harvey Norman Ireland
Hi there,
We're so pleased to hear that your delivery was easy and quick, and that you found everything very easy to follow. We appreciate your positive feedback!
Kind Regards,
Victoria
No customer service provided.
My Sony Bravia KD-50x75WL broke down less than 3 years old. I put in a fault report provided details and received email promise to contact me within 24hrs. After a few days I followed up with email. Only silence from HN. I expected better .
29 July 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Gerry,
We are truly sorry to hear about the issues with your Sony Bravia and the lack of follow-up. We understand your frustration and appreciate you bringing this to our attention. We are reviewing your report to ensure a prompt resolution.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie
Kind Regards,
Victoria
Speedy service
27 July 2026
Reply from Harvey Norman Ireland
Hi John,
Thank you for taking the time to leave this review. We are delighted you are happy with the speed of our service.
Kind Regards,
Kevin
I wanted to get a mug printed with 2…
I wanted to get a mug printed with 2 photos on it. Ben showed me how to connect to the kiosk and then arranged the photos for me to maximise the space. I was delighted with the result. Thanks Ben!
30 July 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Richard,
We're so glad to hear you were delighted with your custom mug! It's wonderful to know our team was able to assist you in creating such a great result. Thank you for sharing your positive experience!
Kind Regards,
Victoria
Reply from Harvey Norman Ireland
Hi Lynda,
We are so pleased to hear that your online order and store pickup experience was efficient. We appreciate you taking the time to share your positive feedback!
Kind Regards,
Victoria
Reply from Harvey Norman Ireland
Hi Michael,
We're happy to hear that everything arrived promptly and that you appreciated the discount. We value your positive feedback!
Kind Regards,
Victoria
Proper communication and timely delivery
25 July 2026
Reply from Harvey Norman Ireland
Hi Richard,
We are delighted to hear that you were pleased with our communication and timely delivery. Thank you for your positive feedback!
Kind Regards,
Kevin
Mr. Wilson helped us a lot in selecting the right…
Helped me a lot in selecting the right mattress and patiently waited for completion of my finance procedure.
27 June 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Evren,
We are so happy to hear we could assist you in finding the perfect mattress and appreciate your patience. Thank you for your kind words!
Kind Regards,
Victoria
We were greatly assisted by Imran
We were greatly assisted by Imran, who was most knowledgeable, efficient and helpful. His wonderful sense of customer service shone through his friendly disposition.
2 August 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Joan,
We appreciate your wonderful feedback. We're so pleased to hear that our team member was knowledgeable, efficient, and helpful, and that their friendly disposition shone through.
Kind Regards,
Victoria
They are good in service
I was convinced to buy a product by Abu,which is very good and since then I have been buying any product that I need from Harvey Norman shop in Cork.
1 August 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Christopher,
We're so happy to hear that you had such a positive experience with our team member and that you've continued to choose our Cork store for your needs. We appreciate your loyalty!
Kind Regards,
Victoria
Never use your company again
Id never use ur company again . Your after sales is a joke . Had a problem and when made a call to let yous know i was accused of causing the damage myself and still waiting on it to be resolved . I wouldent recommed ur company to anyone
27 July 2026
Reply from Harvey Norman Ireland
Hi garry,
We are truly sorry to hear about your negative experience with our after-sales service. We understand how frustrating it must be to feel accused and to still be waiting for a resolution. We are reviewing this internally to improve our processes.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie
Kind Regards,
Victoria
Reply from Harvey Norman Ireland
Hi Helen,
We appreciate you sharing your experience. We are so glad to hear that a member of our crew was very helpful during your visit.
Kind Regards,
Kevin
Steven - manager review
I was dealing with Steven, the manager in the Electronics Department at Harvey Norman Tralee today, and I received excellent customer service. He was friendly, knowledgeable, and went out of his way to help both me and my girlfriend. He took the time to answer all of our questions without any pressure and made the whole experience easy and enjoyable.
All of the staff we dealt with were friendly, attentive, and quick to ask if we needed any assistance, which made us feel very welcome throughout our visit.
Steven is a real credit to the store, and I wouldn’t hesitate to recommend both him and Harvey Norman Tralee. Highly recommended!
2 August 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi D Murphy,
We are delighted to hear about your excellent experience in our store. It's wonderful to know that our team provided friendly, knowledgeable, and helpful service, making your visit easy and enjoyable. We appreciate you acknowledging their dedication and commitment to great service. Thank you for your positive feedback!
Kind Regards,
Kevin
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