I received wonderful customer service from Maria and Simon in Harvey Norman Rathfarnham. They went above and beyond to help me with an issue I was having with a hoover purchased there. Huge thanks to... See more
Company replied
Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I received wonderful customer service from Maria and Simon in Harvey Norman Rathfarnham. They went above and beyond to help me with an issue I was having with a hoover purchased there. Huge thanks to... See more
Company replied
Im impressed with poor service and lies your staffs said to me.In my online purchase details its only asking me to provide receipt to show for the proof.But upon arrival when I'm doing my morning cycl... See more
Company replied
Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix... See more
Company replied
Went in to buy a bed. Ivan was very knowledgable, knew all about the different types, and gave us plently of time to think about a significant purchase. One month on we are verty happy with our matres... See more
Company replied
Written by the company

Written by the company

Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received wonderful customer service from Maria and Simon in Harvey Norman Rathfarnham. They went above and beyond to help me with an issue I was having with a hoover purchased there. Huge thanks to them both for their patience, kindness and support! I am a very happy customer!

Reply from Harvey Norman Ireland - Rathfarnham
Went in to buy a bed. Ivan was very knowledgable, knew all about the different types, and gave us plently of time to think about a significant purchase. One month on we are verty happy with our matress.

Reply from Harvey Norman Ireland - Rathfarnham
Im impressed with poor service and lies your staffs said to me.In my online purchase details its only asking me to provide receipt to show for the proof.But upon arrival when I'm doing my morning cycling warehouse worker said she had a lot of issues with problematic people so she can only accept physical ID and said "it's even in email" I showed emails there's nothing like that, then they said its with purchase confirmation but nothing like that there as we'll.I shown personal email and ID in my phone but what a disgusting services with lies.Keep doing it

Reply from Harvey Norman Ireland - Rathfarnham
Bought a pair of Sony ULT-wear headphones here in 2025. They broke 14 months later due to a recognised defect (on the Sony website). However neither Harvey Norman or Sony will help me as it’s out of warranty and Sony do not categorise my pair of headphones as benefiting from the free repair scheme as the serial number is not within their range to benefit - even though the exact defect described is what has happened to the headphones. While the people I dealt with were friendly, I feel really let down as a consumer as I expected something this expensive to last longer than a measly 14 months. I think Harvey Norman should offer better quality products. I have said the same to Sony, but no one will help me with what is recognised as a faulty product, without charging me for it.

Reply from Harvey Norman Ireland - Rathfarnham
Excellent help and hospitality from Ivan …store assistant manager.

Reply from Harvey Norman Ireland - Rathfarnham
Saba in Computers was a great help when I wanted to buy an Apple Watch. He explained everything to me and I got one immediately, thanks to him.

Reply from Harvey Norman Ireland - Rathfarnham
Sales assistant Wilson helpful and knowlegeable about the product.
Delivery Van driver Paul/ Dylan helpful in manouvering a superking mattress up 2 flights of stairs.

Reply from Harvey Norman Ireland - Rathfarnham
Jovan, arrived on time, patient, I had a few queries. Personable, enthusiastic about his work, and genuinely interested in helping out the customer. Thank you.
Catherine, Windy Arbour

Reply from Harvey Norman Ireland - Rathfarnham
Great service from start to finish. No nonsense, no hassle

Reply from Harvey Norman Ireland - Rathfarnham
Extremely helpful Jibin at selling and very helpful Jovan installing.

Reply from Harvey Norman Ireland - Rathfarnham
Helped me a lot in selecting the right mattress and patiently waited for completion of my finance procedure.

Reply from Harvey Norman Ireland - Rathfarnham
Shane, excellent customer service with my queries. Would recommend for promotion.

Reply from Harvey Norman Ireland - Rathfarnham
We had a great experience. The seller Bibin was very helpful in advising us the best computers for our needs. He looked precisely at which ones were best for the programmes I use. He was also very patient for we were hesitating between a few. We're very happy in the end with the computer we bought and we'll come back to Harvey Norman.

Reply from Harvey Norman Ireland - Rathfarnham
Joel and Ruchi are very accommodating and helpful.

Reply from Harvey Norman Ireland - Rathfarnham
They two gents who came and delivered my furniture were so nice chatting and very helpful
Brian was the young lads name didn't get the other chap its there 2nd time to deliver this year you got a wonderful team of deliver men
Five star 🌟

Reply from Harvey Norman Ireland - Rathfarnham
Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix and also buying a new iPad. Explained everything very patiently.
Sales assistant (Jibin) also very pleasant.

Reply from Harvey Norman Ireland - Rathfarnham
Easy ordering. Fast delivery. Customer service was excellent.

Reply from Harvey Norman Ireland - Rathfarnham
Delivery and assembly
We had a great experience from start to finish. A special thank you to Brendan and Utmaiziv, who delivered and assembled our new dining table. They were professional, friendly and extremely efficient.
Communication before the delivery was excellent. We received a phone call about an hour beforehand, followed by a text confirming their arrival time, which was really appreciated.
They took great care bringing everything into the house, assembled the table perfectly, and made sure everything was positioned exactly where we wanted it. They were courteous, tidy and happy to answer our questions before leaving.

Reply from Harvey Norman Ireland - Rathfarnham
I’m useless with technology so I was delighted that Harvey Norman offer the service to set up my new video bell

Reply from Harvey Norman Ireland - Rathfarnham
Chris and Jimon could not have been more helpful.
They were extremely pleasant and courteous and eager to please.
Everything about my new printer was explained clearly and in a practical way.
Great service, thank you!

Reply from Harvey Norman Ireland - Rathfarnham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.