Harvey Norman Ireland - Naas Reviews 

716
TrustScore 4.5 out of 5

4.4

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Harvey Norman Naas staff handled the delivery of our new mattress and collection of our old one very professionally. We got plenty of notice in advance and the delivery arrived on time in the good-loo... See more

Company replied

Rated 3 out of 5 stars

In order to receive my goods I was informed that I needed to have identification to receive my goods I had travelled 45 minutes to the nearest store. This information should have been given to me i... See more

Company replied

Rated 4 out of 5 stars

The delivery people were very professional and courteous and careful not to hit of light fittings etc, when bringing and taking the old American style fridge freezer from the house. As it was such an... See more

Company replied

Rated 5 out of 5 stars

Great service and especially the two lads that delivered. So nice, set everything up took away the rubbish no hassle. I’m delighted with the whole experience thank you

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Naas

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland

  • 045 907700

4.4

Excellent

TrustScore 4.5 out of 5

716 reviews

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1-star

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4.4

All reviews

(716)

9,006 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb customer service

Superb customer service. Always so reliable and helpful. An issue with online order was dealt with efficiently by Francis . Much appreciated- 💯 recommend purchasing from Harvey Norman.

8 July 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Niamh ,

We're so pleased to hear you had such a positive experience with us! It's wonderful that our team was able to efficiently resolve your online order issue. Thank you for your kind words and recommendation!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great service and especially the two…

Great service and especially the two lads that delivered. So nice, set everything up took away the rubbish no hassle. I’m delighted with the whole experience thank you

10 July 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Cristina,

We're so pleased to hear you had a delightful experience with our service. It's wonderful that our delivery team was so helpful with the setup and rubbish removal. Thank you for your kind feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Harvey Norman Naas Staff Fantastic 👏

Harvey Norman Naas staff handled the delivery of our new mattress and collection of our old one very professionally. We got plenty of notice in advance and the delivery arrived on time in the good-looking Harvey Norman van. The delivery guys were amazing, really helpful and very careful around furniture and doors.

8 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Good afternoon,

We are so pleased to hear about your excellent experience with our delivery service. It's wonderful that our team was professional, helpful, and careful with your new mattress delivery and old mattress collection. Thank you for your kind words!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great service

Great service. Zanna was very friendly,helpful and knowledgeable. She understood what we were looking for and ensure that the goods would be delivered quickly as we required them straight away.

11 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Brendan,

We're delighted to hear that our team member provided such friendly, helpful, and knowledgeable service. It's wonderful that they understood your needs and ensured a quick delivery.

Kind Regards,
Conor

Rated 5 out of 5 stars

I bought a fridge freezer today from…

I bought a fridge freezer today from Niamh. She appeoached me very quickly in a friendly manmer.Very knowledgeable, She listened carefully and understood what I needed. She made the process stress free. I did not feel spoken down to. Best of luck to Niamh.

11 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Eimear,

We're so pleased to hear about your positive experience! It's wonderful that our team member was friendly, knowledgeable, and understood your needs, making the process stress-free. Thank you for your kind feedback.

Kind Regards,
Conor

Rated 5 out of 5 stars

We had a great experience today

We had a great experience today . We were looking for a mattress. We me Ken who was very helpful. He made the experience actually. Wealth of knowledge with some banter thrown in. We left happy with our purchase and a smile on our faces from talking to Ken . A Gentleman .

11 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Pauline,

We appreciate you sharing your positive experience. We are so glad to hear that our team member was very helpful and knowledgeable, and that you left happy with your purchase.

Kind Regards,
Conor

Rated 3 out of 5 stars

In order to receive my goods I was…

In order to receive my goods I was informed that I needed to have identification to receive my goods
I had travelled 45 minutes to the nearest store. This information should have been given to me in the initial email not in the final one.

5 July 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Marian,

We appreciate you taking the time to share your feedback. We understand how frustrating it is to travel a significant distance only to encounter unexpected requirements. We are reviewing our communication process to ensure essential information is provided earlier.

Kind Regards,
Kevin

Rated 5 out of 5 stars
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi there,

We're so glad to hear that we were able to assist you. Your positive feedback truly means a lot to us.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Very helpful staff.

Very helpful staff.

28 June 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Vaida,

We are delighted to hear that our staff were so helpful. Thank you very much for your kind words and for taking the time to share your experience with us.

Kind Regards,
Conor

Rated 5 out of 5 stars

Ordered and arrived next day great…

Ordered and arrived next day great service

27 June 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Noel,

We are so happy to hear that your order arrived quickly and that you were pleased with our service. Thank you for your positive feedback!

Kind Regards,
Conor

Rated 5 out of 5 stars

Francis displayed professional sales…

Francis displayed professional sales skills by calling me to say the phone I ordered was out of stock and would take weeks to restock. He offered me the same model but in a different colour, which was available to collect 30 minutes later.

30 June 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Dan,

We're so happy to hear that our team was able to provide such an excellent solution when your initial order wasn't available. We appreciate you sharing your positive experience with us!

Kind Regards,
Conor

Rated 5 out of 5 stars

April in the Naas branch over by the…

April in the Naas branch over by the range cookers was an absolute star to deal with. Extremely knowledgeable, helpful and friendly. 5 stars all the way!!!

4 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Carol,

We are so happy to hear about your wonderful experience with our team member. We truly appreciate your kind words and positive feedback!

Kind Regards,
Conor

Rated 5 out of 5 stars

Two guys that delivered the furniture…

Two guys that delivered the furniture were very nice lads and very quick

3 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Ben,

We are so pleased to hear our delivery team was very nice and quick. We appreciate your feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Delivery was very efficient with two…

Delivery was very efficient with two very pleasant and helpful delivery drivers

3 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Sinead ,

We are so happy to hear that your delivery was efficient and that our drivers were pleasant and helpful. We appreciate your kind words!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Thanks to Stephen in Harvey Norman, Naas for his great customer service skills

Came to say a special thanks to manager Stephen in Harvey Norman, Naas for his help.

I bought a Dyson fan which was faulty at purchase and sent to Dyson for repairs, but was damaged by DPD on returning it from the repair centre. Dyson have ignored me and I was unable to get a resolution, so contacted the store and Stephen was absolutley terrific.

Thanks again Stephen!

24 June 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Niamh,

We are so pleased to hear about the excellent assistance you received from our team member. It's wonderful to know that we could help resolve a challenging situation for you. Your kind words are truly appreciated!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great delivery service

The delivery driver called to give an hour range for the delivery day. The delivery guys were friendly and helpful.

1 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Ms Oyinlola Dada,

We're so pleased to hear that our delivery driver kept you informed and that our delivery team was friendly and helpful. Thank you for your kind feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Excellent customer service from all…

Excellent customer service from all staff especially Ger who helped me pick and buy a new microwave. He went above and beyond to make my experience a positive one. I will be returning thanks to the great staff.

2 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Blaithin Cox ,

We appreciate you sharing your experience. We are delighted to hear that our team provided excellent customer service and went above and beyond to make your experience a positive one. We look forward to your return.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Delivery staff very friendly

Delivery staff very friendly, and delivered right on time

1 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Paul,

We are so happy to hear our delivery staff was friendly and delivered your order right on time! We appreciate your kind words.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Delivery was on time

Delivery was on time. Very helpful delivery guys.

1 July 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Anne-Marie,

We're so glad to hear that your delivery was on time and that our delivery team was helpful. Thank you for your positive feedback!

Kind Regards,
Kevin

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