Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descri... See more
Company replied
Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89 Dublin, Dublin 22, IE
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Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descri... See more
Company replied
I had a great experience in Harvey Norman at fonthil. All the staff are very friendly and helpful. In particular Aleksandra was super kind and helpful, I had an issue with my Samsung vaccum cleaner, s... See more
Company replied
Id never use ur company again . Your after sales is a joke . Had a problem and when made a call to let yous know i was accused of causing the damage myself and still waiting on it to be resolved . I w... See more
Company replied
Fantastic friendly service. Couldn't do enough to help. Ordered American fridge ealry and kept my product in storage until I was ready to recieve.. Delivery crew.. Blake Haulage were so good and caref... See more
Company replied
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Written by the company

Unit 1, Fonthill Retail Park, Ballyowen, D22 YD89, Dublin, Dublin 22, Ireland
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Gabi was our sales assistant, and she was incredibly helpful and friendly. She was able to provide multiple options for different pieces of furniture that we were looking for. We gave her brief descriptions and she knew exactly what wanted and where it was. She was very competent in describing protection cover, care instructions, delivery options, etc. I came in looking for a recliner and ended up purchasing a sofa and a console as well as the recliner. When purchasing items in the future, I will definitely look for Gabi as I felt in good hands with her.

Reply from Harvey Norman Ireland - Fonthill

Reply from Harvey Norman Ireland - Fonthill
Id never use ur company again . Your after sales is a joke . Had a problem and when made a call to let yous know i was accused of causing the damage myself and still waiting on it to be resolved . I wouldent recommed ur company to anyone

Reply from Harvey Norman Ireland - Fonthill
I bought a TV and electric fireplace in this branch. I was dealing with Lauren Langton and she was exceptionally good.

Reply from Harvey Norman Ireland - Fonthill
I had a great experience in Harvey Norman at fonthil. All the staff are very friendly and helpful. In particular Aleksandra was super kind and helpful, I had an issue with my Samsung vaccum cleaner, she assisted me throughout the whole process. I would definitely recommend! Thanks again.

Reply from Harvey Norman Ireland - Fonthill
Fantastic friendly service. Couldn't do enough to help. Ordered American fridge ealry and kept my product in storage until I was ready to recieve.. Delivery crew.. Blake Haulage were so good and careful in my house. Very friendly. Thankyou

Reply from Harvey Norman Ireland - Fonthill
Our sales person Gabi was an absolute pleasure to deal with and was so helpful and informative when dealing with our purchase.

Reply from Harvey Norman Ireland - Fonthill
I bought a rug from Harvey Norman Fonthill and received excellent customer service from Dennis. He was very helpful over the phone and also assisted me in carrying the rug to my car. I'm very happy with the service and would definitely recommend this store.

Reply from Harvey Norman Ireland - Fonthill
From our initial chat with Gabi to delivery our experience was 5 star. Thank you. Sue

Reply from Harvey Norman Ireland - Fonthill

Reply from Harvey Norman Ireland - Fonthill
We are very pleased, everything we ordered was assembled and installed very quickly and attentively. We are very thankful.

Reply from Harvey Norman Ireland - Fonthill
Very good experience with the guy name Fernando. We came here many times for the same chair but this time just because of him. Recommend 100%

Reply from Harvey Norman Ireland - Fonthill
Great experience and service and special thanks to Bruno great man. Thanks

Reply from Harvey Norman Ireland - Fonthill
Excellent service and advice in store and during installation. The staff were very professional and knowledgeable and explained everything to me. Highly recommended.

Reply from Harvey Norman Ireland - Fonthill
A gentleman by the name of Jills Jolly was very helpful , he explained the product very well, the atmosphere in the store was excellent

Reply from Harvey Norman Ireland - Fonthill

Reply from Harvey Norman Ireland - Fonthill
I want to come on here and give some recognition to Jack- the assistant manager in electronics. I came in looking for a coffee machine but didn't know my head from my arse. thankfully, jack, was on hand to save the day. I told him money wasn't an issue and I'll spend whatever it takes but he was having none of it and made sure that all my needs were met, and for a generous price too. thanks to him, I can now enjoy the taste of a fine coffee from the comfort of my own home. my only complaint would be the 5 star limit. if there was 10 he'd get them all.

Reply from Harvey Norman Ireland - Fonthill
Delivery date missed two times.
Didn't receive promised delivery cost refund.
No-one ever explained to me I need to purchase two plumbing services to have both washing machine and tumble dryer assembled and connected. So they hooked up just washing machine and left heavy dryer packed in the middle of the kitchen.

Reply from Harvey Norman Ireland - Fonthill
Dealt with Gareth in the Fonthill Retail Park from the minute we arrived he was attentive and extremely helpful plus patient as we changed our minds a couple of times his product knowledge was first class and put us at ease delighted with the sofa we chose and Gareth’s help in picking it

Reply from Harvey Norman Ireland - Fonthill
Staff at Fonthill were very helpful and friendly

Reply from Harvey Norman Ireland - Fonthill
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