Stumbled on this company via a window cleaning forum and so glad I did. Not being in the trade I had a couple of questions after narrowing down my choices. I made two calls on separate days, no menus... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Got the GVS Shadow and extension reel. Both are brilliant bits of kit and exceeded my expectations. I previously was borrowing a friends Mighty Atom Gutter Vac and the combo of it being a very l... See more
Company replied
Seems a very good company to deal with, and i was recommended to purchase the Panther. Pretty good gutter Vac. I'm new to gutter cleaning with not a huge customer base yet, hence the Panther and not a... See more
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Fantastic communication and a great product. I bought the panther vac and it’s great. Unfortunately it came with a minor fault on one of the tightening parts that held the poles and swan neck together... See more
Company replied
All very good overall experience from asking for help before purchasing on what the most suited vaccum was for me. Reason for it not being a 5star is the holes where the pins go through to secure the... See more
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I’m extremely disappointed with Gutter Vac Systems. I placed an order via telephone totalling £154 which ordinarily would qualify for “free mainland delivery”. But GVS class EVERY AB postcode as “... See more
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I have bought two great products from this company. Unfortunately, I've had to ask for help. Incredibly, the help was immediate and extraordinary; I loved how they treated me as a customer. They a... See more
Company replied
Great company and very helpful throughout the process. I purchased a pressure washer pole and I'm very happy with the quality and design. Delivery was fast and the whole experience was smooth. I would... See more
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This is my second purchase from Gutter Vacuum Systems & they are always very responsive & customer focussed. We had an issue with this delivery to Ireland through Royal Mail. This issue was with Royal... See more
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I have just set up Detail2Detail new to the gutter cleaning world i called Gutter vacuum systems. I spoke to Ben and Julia. I was very happy with Julia, whose expertise and communication skills wer... See more
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Very helpful staff on the end of the phone , didn't try and sell me the dearest unit , but listened to what I wanted the vac for and help me choose the correct one , fast delivery and brilliant after... See more
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As always I got exactly what I expected. Many thanks I know if it wasn't for this company I'd be dealing with someone who was charging me considerably more for the exact same product. That's why... See more
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Super fast delivery arrived next day The product itself is amazing this is a replacement for our current vac and this is outstanding had made light work of the gutters we clean Reasonable price... See more
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I ordered a pole and roof scraper on Thursday both delivered by Friday lunchtime. Great products and Ben was very helpful giving me advice as a newbie which I greatly appreciated. I will be buying m... See more
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I’ve been running my small gutter vacuum business for around 5 years. I purchased a start up kit from GVS. Over the years, I have slowly grown and GVS have always had my back. Giving me great advice a... See more
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Amazing company to deal with. The gutter vacs are great quality and well made and suited for various budgets. The best carbon fibre poles for gutter vacs and the customer service is friendly and quick... See more
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Made the choice to purchase the Predator from GVS. Arrived well packaged, easy to assemble. looks well manufactured and robust. Put it straight to work on a very wet sludgy job, handled it well. easy... See more
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I bought a GVS 3000 with Bluetooth camera and couldn't be happier with their performance. My customers are equally happy with the results. Whenever I have had cause to call GVS the people there have a... See more
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I cannot recommend guttervac systems enough always so helpful and nothing is a problem. If all companies were like this it would be amazing . Thanks again always great service and products ⭐⭐⭐⭐⭐.
Company replied
Excellent service. I needed a plug adapter that would work with a champion 5.5kva generator. It's not a big sale for them, just a simple plug. They were really helpful on the phone answering my questi... See more
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To be honest , it’s the same as always with GVS. Very easy and smooth buying process. Incredibly fast delivery. Absolutely lovely people to do business with. Very happy
Company replied
ordered the 5th Aug arrived 6th Aug good product & value for money tested out & ready to be used today helpful advice from Julia on the generator & also on gutter vac upgrades. Thank you 👍🏻
Company replied
Always a pleasure to deal with GVS, nothing is too much trouble and there customer service is spot on. The best gutter vacs on the market, would definitely recommend.
Company replied
Absolutely fantastic company to deal with. The Panther 1700w vacuum and clamped carbon pole kit has been a game changer for my business. Would definitely recommend this company. A++
Company replied
I purchased the GVS gutter camera that connects directly to your phone via an app instead of a monitor. The camera and clamps are well engineered and look durable. Everything comes in a n... See more
Company replied
I'm so impressed with the panther gutter vacuum, small and compact but very powerful. The delivery was extremely fast. Overall extremely pleased. Thank you
Company replied
great product and after a small issue with damage in transit, i rang ands they dealt with the issue swiftly and got me out of the predicament i was in. cannot recommend enough
Company replied
Very Helpful when dealing with my messages. Next day delivery. It's great to have the support of the supplier when running a small business. They've got your back! Thanks :-)
Company replied
As always when you call GVS they offer sound advice and quick turnaround on orders. Second to none sales support from the top down. Happy to keep using GVS for all my equipment needs.
Company replied
Great company, Great service and always extremely helpful. From day 1 several years ago when i started my external cleaning business,the team at Gutter Vacuum systems have supplied us with the best eq... See more
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Unreal! Wouldn’t shop anywhere else for this type of stuff. Mark is very knowledgeable and goes well above and beyond what he needs to. Can’t recommend enough 5*
Company replied
Fast delivery great product if it performs as good as it looks I'll be a happy boy. Thanks gutter vacuum systems.
Company replied
So helpful, didn’t upsell, very friendly and answered all of our questions (there were alot) 100% recommend.
Company replied
Everything about the machine is great other than the quality of the wheels on the trolly could do with the same wheels as the gvs 3600 predator
Company replied
excellent experience with GVS. Had an issue with the pole and they were brilliant, replaced straight away and I have now been able to do the job
Company replied
Fantastic customer service. I rang the office to let them know that my order was missing 4 pole clamps. I received them in the post the very next day.
Company replied
I have used this company for various products for my business and find them very fair and very helpful and would recommend them to everyone Dave from fibreandfabric.co.uk
Company replied
decent price great service pole is great comfy-light-sturdy decent rigidity too clamps are great nice to use and clamp handles are great
Company replied
Great company to deal with, any questions or issues I have always dealt with promptly. Ordering is easy and hassle free.
Company replied
Great company to work with. Great communication and quality products. The lovely Julia will help you out with any problems you may have.
Company replied
Best products on the market, with the best customer service. Julia and Mark are the best. Just ring them and ask, buy the right product first time and you'll earn great money as long as you work as ha... See more
Company replied
Item arrived in a timely manner and is ok in use. Packaged in a plastic type bag with cost of delivery £12.48 delivery for something that weighs 360g and cost only £40 in the first place is steep, I l... See more
Company replied
What fantastic service, I ordered my Gutter Vacuum late on Tuesday night , it was dispatched the following day and delivered the next day, not tried the product yet but looks fantastic and very well m... See more
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Unbelievable customer service, always happy to help when needed. Delivery is as good as any and always on time. Highly recommended!!
Company replied
Ordered some spares and extra nozzles for a job at lunch time on Friday. To my amazement they arrived on Saturday. Thanks. Great service as always.
Company replied
Easy to order & delivered quickly as always. The Assault nozzle worked a treat for the job. Excellent.
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They have for sale a pair of vehicle signs so I ordered two lots for both of my vehicles and I only received one pair. I have emailed them and have received no reply. I am still down one pair of vehic... See more
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If there was an Olympics for top products and customer service, GVS would take home gold every time. The beanies are great too.
Company replied
Well the title says it all , brilliant quick service again from this amazing company.
Company replied
All good bought the 1700w vacuum with aluminium poles and works well
Company replied
Company details
- Equipment Supplier
- Cleaning Products Supplier
- Industrial Equipment Supplier
- Industrial Vacuum Equipment Supplier
- Machinery Parts Manufacturer
- Property Maintenance
Written by the company
Gutter Vacuum Systems are a leading manufacturer and supplier of professional high-reach gutter vacuum systems, roof moss removal tools, and both soft and pressure washing equipment. With years of hands-on experience in exterior cleaning, Gutter Vacuum Systems has earned a reputation as one of the most trusted names in the industry. We pride ourselves on continuous innovation, delivering state-of-the-art equipment and exceptional customer service. By transforming the gutter clearing sector with a focus on integrity, we’ve helped businesses worldwide improve their offerings without relying on high-pressure sales tactics. Whether you're an independent contractor or a large company, we're here to support you in delivering more efficient services to your clients.
Contact info
2 Mill Cottage, Billingford Road, NR20 5HN, North Elmham, Dereham, United Kingdom
- 01603 905501
- info@guttervacuumsystems.co.uk
- guttervacuumsystems.co.uk
4.8
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Disgusting postage fee for a plastic bag
The part I bought was very good and I am pleased with it BUT was really disappointed that you charged me over £12 for posting and packing and it arrived in a plastic bag. Disgusting that you would charge so much for a £3 service. Will really make me shop elsewhere in future.
2 March 2026
Reply from Gutter Vacuum Systems Ltd
Hello Dean,
Thank your feedback following your purchase of the softwashing chemical aluminium assault nozzle, it is a fantastic piece of kit.
I am really disappointed to see that following your purchase, we only achieved 2 stars for you based on the shipping alone. Although I am pleased to see that you had received your item the next day after dispatch.
I have no record of you contacting us directly since receiving this item 10 days ago. The website had automated your shipping based on weight and value and I can see that although £12.48 was charged for a courier service (in which actually costs us £18 but we swallow that additional charge) your item was in fact dispatched by the packing team with Royal Mail instead.
We send all items on a tracked and signed for service. Your service was in fact £5.55 (not a £3 service). I have refunded £6.93 against your order so that should go back on to your card shortly for you.
Should you have any concerns or queries in the future, please do not hesitate to contact our friendly team in the first instance so that we are able to help and don't forget, mainland UK orders over £100 include FREE shipping.
If there is anything else myself, or the team can help you with regarding equipment for your business needs we will be happy to help.
Kind regards
Julia, GVS
Great company and very helpful…
Great company and very helpful throughout the process. I purchased a pressure washer pole and I'm very happy with the quality and design. Delivery was fast and the whole experience was smooth. I would definitely recommend them.
27 February 2026
Reply from Gutter Vacuum Systems Ltd
Hello Ryan
I am delighted to know that you have found our service to be very helpful when buying your Power Pole and conversion kit and that you are pleased with the quality and design.
It is great knowing that the delivery time also played their part in ensuring your items were with you quickly after dispatch.
As a team we highly appreciate your recommendation and taking the time out to leave us your 5 stars here on Trustpilot. We're looking forward to seeing the pole put to good use! Don't forget to tag us @guttervacuumsystems on your socials so we don't miss out.
With warm regards
Julia, GVS
All good bought the 1700w vacuum with…
All good bought the 1700w vacuum with aluminium poles and works well
26 February 2026
Reply from Gutter Vacuum Systems Ltd
Hello Jake,
I am pleased to hear that you have received your Panther gutter vacuum with the lightest aerospace aluminium 1.2m poles in the industry and that you have found it all to work very well.
It is a great set up and will certainly allow you to clear vegetation successfully.
As a team we all appreciate you taking the time to leave us your 5 star review so thank you so much for doing this.
With best regards
Julia, GVS
Reply from Gutter Vacuum Systems Ltd
Hello Paul,
Thank you for your 5 star review following your recent Panther purchase. It's a pleasure to have liaised with you and I'm sure you're having much success with your equipment.
If you need any further accessories to compliment your range, we have additional 51mm necks and nozzles on our spares and accessory page on our website guttervacuumsystems.co.uk.
Please do not hesitate to contact us if you need further assistance.
With kind regards
Julia, GVS
Reply from Gutter Vacuum Systems Ltd
Hello Dan,
Thank you for taking the time to leave us your 5 star review following the purchase of your hose bag. I am pleased to hear that you found the transaction easy and that it arrived with you quickly too.
We genuinely appreciate your recommendation as we continue to provide quality products backed by quality customer service.
With kind regards
Julia, GVS
Very quick delivery and great products!
26 February 2026
Reply from Gutter Vacuum Systems Ltd
Hello Kieran,
Your 5 star review is greatly appreciated by all at GVS so thank you for taking the time to leave this.
I am happy that your internal dust clearing attachments and turbo nozzle arrived with you quickly - I look forward to seeing those great results 😊
With warm wishes,
Julia GVS
Ordered some accessories
Ordered some accessories. They arrived quickly, well packaged and are of excellent quality
27 February 2026
Reply from Gutter Vacuum Systems Ltd
Hello Mark
I am delighted to hear that your scoops arrived with you very quickly and that you have found these to be excellent quality. They really are a very handy accessory to have.
Your 5 star review means a lot to us so thank you for taking the time to leave this for us.
With kind regards
Julia, GVS
Unreal
Unreal! Wouldn’t shop anywhere else for this type of stuff. Mark is very knowledgeable and goes well above and beyond what he needs to. Can’t recommend enough 5*
26 February 2026
Reply from Gutter Vacuum Systems Ltd
Hello Matt,
Thank you for taking the time to leave us your 5 star review. Mark has a great deal of experience within the industry and so his knowledge is in-depth - which is great for you guys.
Your recommendation is truly appreciated by Mark so thank you for leaving this for him.
With kind regards
Julia, GVS
Great service fast delivery and always…
Great service fast delivery and always willing to help. Great company to deal with.
24 February 2026
Reply from Gutter Vacuum Systems Ltd
Hello Jon
Your 5 star review is very much appreciated by all of us at GVS, thank you. I am so pleased to see that the delivery of your new window cleaning pole package arrived with you in great time and you found our service very helpful.
Thank you once again,
Julia GVS
GVS Panther gutter vac
Great communication, great product, delivered on time with care
24 February 2026
Reply from Gutter Vacuum Systems Ltd
Hello Simon,
Thank you so much for taking the time to leave your 5 star review following your recent purchase of the Panther gutter vacuum.
I am thrilled to know that it was delivered on time and I am positive you will have many successful clears with your new equipment. If you need anything else to compliment your service offerings, please do not hesitate to contact us any time.
Best wishes,
Julia GVS
Products and reviews are well justified.
Stumbled on this company via a window cleaning forum and so glad I did. Not being in the trade I had a couple of questions after narrowing down my choices. I made two calls on separate days, no menus to negotiate straight to a human being which I consider quite rare in this day and age. Ordered late on Friday delivered on Tuesday. Reputation and reviews are well justified and I wouldn’t hesitate to recommend. Thank you GVS
20 February 2026
Unprompted review
Reply from Gutter Vacuum Systems Ltd
Hello Si
I am delighted to see that we have lived up to our reputation and that you have found those genuine reviews well justified. Your 5 star review is appreciated by the whole team so thank you so much for taking the time to leave this.
Anything else we can help you with please do not hesitate to contact us.
Best wishes,
Julia GVS
Fantastic website
Fantastic website, fantastic product’s and fantastic people what else can anyone ask for
25 February 2026
Unprompted review
Reply from Gutter Vacuum Systems Ltd
Hello Craig
Thank you for your amazing 5 star review!
I am pleased to see that you have had a great experience with our website, products and ourselves - your review has made our day 🙌🏼
Wishing you a very successful 2026.
With best regards
Julia, GVS
Got the GVS Shadow and extension reel
Got the GVS Shadow and extension reel. Both are brilliant bits of kit and exceeded my expectations.
I previously was borrowing a friends Mighty Atom Gutter Vac and the combo of it being a very light gutter vac, with a heavy hose and small plastic wheels meant it was always falling over. The motor wasn’t powerful enough either.
Very happy with the shadow!!!
3 February 2026
Reply from Gutter Vacuum Systems Ltd
Hi James
I would like to say thank you for taking the time to leave us your 5 star review following your recent purchase.
It's great to hear in comparison that you have found the Shadow along with your extension reel to exceed your expectations. Teamed with the clamped carbon gutter vacuum poles and our unique carbon rigid neck - you really do have an awesome set up to power through those blockages.
Don't forget, under our spares and accessories we have the largest range of 51mm gutter clearing necks and nozzles in the industry to. help you expand your reach and range even further accessing even more gutters with ease.
Your review is appreciated by everyone at Gutter Vacuum Systems so thank you for making our day 😊
With best regards
Julia, GVS
Absolutely new parts fantastic service once again
Absolutely fantastic service once again
3 February 2026
Reply from Gutter Vacuum Systems Ltd
Hello Nick,
I am very pleased to know that once again the team have provided you a with fantastic service resulting in your 5 star review. It is good to hear that we continuously hit the mark as we strive to continue to do so.
We are grateful of you taking the time to leave your review, so from the team - thank you 😊
Kind regards
Julia, GVS
Great company to deal with
Great company to deal with, any questions or issues I have always dealt with promptly. Ordering is easy and hassle free.
4 February 2026
Reply from Gutter Vacuum Systems Ltd
Hello Chris,
Thank you for leaving us your 5 star review here on Trustpilot 😃
I am delighted to know that you have found us to be a great company to deal with and that we have always dealt with queries promptly. As a team we all go out of our way to ensuring that your ordering is hassle free and delivered in great time.
Your review is appreciated by everyone at GVS who are all involved, so thank you from the team.
Best wishes
Julia, GVS
GVS Power Pole High Pressure
I have bought two great products from this company.
Unfortunately, I've had to ask for help.
Incredibly, the help was immediate and extraordinary; I loved how they treated me as a customer.
They are the suppliers of my main work tools and so far they have never let me down.
I am very grateful to the team of Gutter Vacuum Systems Ltd.
22 January 2026
Reply from Gutter Vacuum Systems Ltd
Hello,
Thank you so much for leaving us your 5 star review.
Firstly, never worry about asking for help - we are always on hand to help you with equipment. I am so pleased to know that the help you received was instant and extraordinary ensuring you are able to work with your items.
I am always very happy to know that we have never let you down and nor shall we. Your review is truly appreciated by everyone here, so again, a heartfelt thank you to you 😊
With warm wishes
Julia, GVS
Reply from Gutter Vacuum Systems Ltd
Hello Wayne,
5 stars! Thank you so much for leaving us your great review on our service and your new Panther gutter vacuum package.
They genuinely mean a lot to everyone here involved in processing your order so thank you. You have our full back up and support whenever you need it, for as long as you need it. If there is anything else we can assist you with for your service range, please do not hesitate to contact us.
With best regards,
Julia GVS
Fantastic communication and a great…
Fantastic communication and a great product. I bought the panther vac and it’s great. Unfortunately it came with a minor fault on one of the tightening parts that held the poles and swan neck together. But they immediately resolved the issue by sending a new part the next day and were very helpful over the phone.
25 November 2025
Reply from Gutter Vacuum Systems Ltd
Good afternoon Harrison,
Thank you for taking time out to leave us your five stars having purchased your Panther gutter vacuum.
I am delighted to know that you have found our communication fantastic and given the minor fault, this was dealt with very quickly over the phone for you with a fast response too.
We appreciate your review so again thank you so much.
With kind regards
Julia, GVS
Knowledgeable friendly and professional…
Knowledgeable friendly and professional and advised me honestly
29 January 2026
Reply from Gutter Vacuum Systems Ltd
Hello Simon,
Thank you for taking the time to leave us your 5 stars here on Trustpilot after purchasing the Panther gutter vacuum.
I am so pleased to know that you found our team friendly, professional and with lots of knowledge to help you. With real experience at the end of the phone we are always here to help support you right from the get go.
You will have so much success with your new equipment - exciting times.
Don't forget to check out our spares and accessories page for our 51mm necks and nozzles - even more tools to help you on all types of reach and debris types.
With warm regards
Julia, GVS
Made my order at 1.30pm and was at my…
Made my order at 1.30pm and was at my house the next day at 2pm. Couldn’t ask for a better service. Thank you Gutter Vac Systems 👍👍
29 January 2026
Reply from Gutter Vacuum Systems Ltd
Hello Bryn,
Thank you so much for your brilliant 5 star review.
We are so pleased to hear that your order arrived with you in less than 24 hours - I'm pleased to hear that our dispatch team processed your order quickly and the carrier also played their part too 😃
Thank you once again, your five stars mean a lot to us.
Kind regards
Julia, GVS
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