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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness and value, often highlighting their cruelty-free and vegan nature as a significant benefit. Many appreciate the competitive pricing, especially when purchasing directly, and commend the fast and efficient delivery service. People also frequently mention the wide range of products available directly from the company, which often exceeds what is found in supermarkets. However, some customers expressed dissatisfaction with the quality of certain products, specifically mentioning issues with dishwasher tablets leaving residue or not dissolving properly, and an oven cleaner that was not effective. A few reviewers also noted inconsistencies with product availability and changes in product formulations or sizes, which they found disappointing.

What people talk about most

Product

Clients share positive opinions on product, often praising their effectiveness, affordability, and... See more

Quality

Reviewers highlight ambiguous aspects of quality. While many praise the products as excellent, reliable, and... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the prompt and fast delivery, with some... See more

Price

Customers had positive experiences with price, often finding products affordable and reasonably priced. Many... See more

Order

People report positive experiences with ordering. Many customers praise the ease of ordering, the great... See more

Based on these reviews

Rated 4 out of 5 stars

I used Astonish Mould and Mildew Blaster spray, to tackle the mould in my house. I found it to be one of the most affordable and effective solutions for eliminating mould , especially during the win... See more

Rated 4 out of 5 stars

Second time of ordering direct. Super quick delivery using APC delivery which appear to be a superb courier too. The only issue I have with Astonish is the fact they aren't consistent with their produ... See more

Rated 5 out of 5 stars

I'm already a big fan of Astonish - British made, cruelty free, excellent products. I recently tried the new Fabric Refresher, and was extremely impressed. It leaves a lovely fresh fragrance, not... See more

Rated 5 out of 5 stars

I used to buy this product easily in local discount stores such as poundland, home bargains etc. it is effective as a cleaning spray and has 'no taint' meaning it is virtually odourless. This is the m... See more

Rated 5 out of 5 stars

I purchased a quantity of Pet Fresh floor cleaner in a supermarket several months ago and have just come to the end of it so needed to find a supplier. It's an excellent product which I've only used... See more

Rated 5 out of 5 stars

Astonish products are always great. So the star rating is for Astonish only. Sadly the delivery company let you down badly. I have put my comments on Trust Pilot for that company. Because of this I do... See more

Company replied

Rated 5 out of 5 stars

The first two parcels of my order arrived first thing the day after I placed the order. The second two parcels didn’t arrive I got in touch with customer services and the lady who I spoke to was absol... See more

Rated 5 out of 5 stars

Very fast delivery, delivery man was very polite. Very great service and product, however, I’ve received a note with my delivery that one of the items has been replaced by another product due to Green... See more

Rated 5 out of 5 stars

Love this brand. Found them via an instagram influencer - Mrs Horsford - and they’re now my go to cleaning products. Made in the UK, sustainable and using eco friendly ingredients in most things. And... See more

Rated 5 out of 5 stars

Astonish cleaning products are clearly astonishing. Everything does exactly what 'it says on the tin', I'm particularly impressed with the Clean and Revive that really does bring neglected cups and mu... See more

Company replied

Rated 5 out of 5 stars

What a great company, ordered on Tuesday and received my order on Wednesday. Brought the honey fig & almond bundle! I've recently discovered this fragrance in the hand wash and fell in love with it.... See more

Rated 5 out of 5 stars

I think astonish oven and grill cleaner is absolutely amazing its quick and easy to use without the worries of having to wear gloves to avoid burns. It’s the best oven cleaner I have ever used and w... See more

Rated 5 out of 5 stars

I love that I can get effective cruelty free, vegan-suitable products delivered direct to my door. Are there any plans to introduce a cruelty-free, vegan washing up liquid to your range?

Rated 5 out of 5 stars

I live in a very hard water area and would not be without Astonishing Daily Shower Spray. My shower was put in over five years ago and the glass and tiles still look brand new……no limescale anywhere.... See more

Rated 5 out of 5 stars

Like I said you're a great company and I love all your products but I'm not sure why you ask me for a trust pilot review after every single order I place when I've already reviewed you previously

Company replied

Rated 1 out of 5 stars

Great products, can't fault them. But they're badly let down by the company having no email contact address for customers' queries (the one formerly used is apparently unattended now). The other big... See more

Rated 5 out of 5 stars

Great products I bought variety of cleaning products bathroom cleaners, nould remover and recently Window and glass cleaner. All mild and less harzardous to health and clean beautifully

Rated 3 out of 5 stars

Found the Astonish Oven and Grill cleaner safe to use without without gloves, totaly neutral odour but most importantly....not very powerfull, required a lot of elbow grease to shift even moderate sta... See more

Rated 5 out of 5 stars

Brilliant prices,easy to order although it would be really good to have a facility on the pre pay summary to adjust quantities. Prices much better buying direct, will be doing it again!

Rated 5 out of 5 stars

Bought some fizz and fresh bog cleaner tablets (the ones you put in the bowl)left them in for a couple of hours flushed it and very impressed with the results makes a change

Rated 5 out of 5 stars

Quick Delivery. Items well packaged. Lovely delivery driver. Love, Love, Love your concentrated disinfectants. I even add some to the water when cleaning my windows.

Rated 5 out of 5 stars

I was impressed by the backstory of Astonish as well as by the range of their products. The great thing is that the items I bought were good quality, but even more importantly for me, they were vegan... See more

Rated 5 out of 5 stars

Ordering was easy once order was complete I was kept up-to-date on delivery and it arrived on time. I love astonish products especially Lavender Haze disinfectant which was getting harder to get in th... See more

Rated 2 out of 5 stars

I have used Astonish products in the past and they have generally worked as described. so when I saw the Air Fryer cleaner in my local Aldi so thought I would give it a try. My Air Fryer is not used e... See more

Company replied

Rated 5 out of 5 stars

Quality products, well packaged, fast delivery. By ordering direct you get more depth of product choice than you would in the supermarket .

Company replied

Rated 5 out of 5 stars

Probably the fast turnaround ever! I came across your products in a local shop and liked them so much I looked you up on the web . . I was so impressed I placed an order for quite a few items and co... See more

Rated 5 out of 5 stars

I like to buy my cleaning products and disinfectant in bulk and always come to Astonish to do that. The fragrances of Astonish disinfectant is just lovely and the cleaning products work well and I lik... See more

Company replied

Rated 5 out of 5 stars

1st time had bought from astonish. Items were delivered on time and by a friendly delivery guy. All items were securely packaged. Great value for money. Would definitely buy from them again.

Company replied

Rated 5 out of 5 stars

Great service, prompt delivery and great product. We were forced to buy direct when supermarket stopped stocking this product and we have had great service.

Company replied

Rated 5 out of 5 stars

Astonish make a great range of high quality cruelty free products. They are always very reasonably priced too. I just wish they were more widely available in shops.

Rated 1 out of 5 stars

Fizz and Fresh did neither fizz or freshen. The tablets produced no foaming action and made no difference to the toilet bowl, neither was there any noticeable scent present. Very disappointed in this... See more

Rated 5 out of 5 stars

I love all things astonish but it's so hard to find in the shops near me. So imagine how excited I was to know I could order the whole range online!! Super fast delivery too! Thank you team

Rated 5 out of 5 stars

Really handy to be able to order a range of Astonish products at one go. Often our local store has just one type in stock. Well packaged and prompt delivery. Thanks.

Company replied

Rated 5 out of 5 stars

Love these products! Excellent quality and no harm done to animals in the process. I don't understand why everyone isn't using them

Rated 5 out of 5 stars

chose a selection of products and happy with all that i have purchased and will be re-stocking when the need arises

Rated 5 out of 5 stars

Astonish products are great, the products really work, quality service, plus the real bonus is they are cruelty free and vegan, highly recommended

Company replied

Rated 5 out of 5 stars

Astonish has never disappointed me since I've been using their products. It's always a 💯 with them.

Company replied

Rated 5 out of 5 stars

Just can't find these products anywhere other than the Range, but don't have one handy. So have ordered a few months worth until I can find somewhere that stocks these

Rated 5 out of 5 stars

Fast delivery and great products. Always go to them to stock up. Can’t complain when the prices are so good and even better on subscription.

Rated 5 out of 5 stars

I really like this brand, but local supermarkets have limited Astonish products. So now I order direct

Rated 5 out of 5 stars

Astonish products are always great they state what they can do and always deliver. Prices can not be beaten

Rated 1 out of 5 stars

This was the first time I'd purchased these dishwasher tablets trying to save a few pennies and in doing so wasted my money. The worst dishwasher tablets I've ever used. They don't fully dissolve in a... See more

Rated 1 out of 5 stars

Aweful product and worse customer service. Tried these having previously used other brands with no issues in a Siemens dishwasher. First attempt the tablet stuck in the dispenser and didn’t work, 2nd... See more

Rated 2 out of 5 stars

I have only used two Astonish products, oven cleaner and dishwasher tablets. Neither were very much good. The dishwasher tablets left tea stains on the mugs and the oven cleaner was not any better t... See more

Company replied

Rated 5 out of 5 stars

Purchased baking soda and white vinegar and both products are brilliant would highly recommend

Rated 4 out of 5 stars

We bought we think 24x 950ml bottles of bubble bath for just over £30 in Jan 2024. Maybe more than 24 bottles…. Now the bottles are only 750ml and more expensive. This seems like more than inflation!... See more

Company replied

Rated 1 out of 5 stars

Bought 2 packs of 100 of these tablets and after the first few I realised I'd made a mistake. These are absolutely useless! Cutlery is left dull and many need washing by hand afterwards, mugs need was... See more

Rated 5 out of 5 stars

Love the Astonish products, we always purchase as they are affordable, vegan and do the job

Rated 5 out of 5 stars

The items are great for cleaning tea and coffee cups. Highly recommend and quick delivery.

Company replied

Rated 5 out of 5 stars

I love Astonish products, not only are they amazing to use, but also such amazing aromas.

Rated 2 out of 5 stars

Dishwasher tablets... Disappointed to see packaging with comments and a logo strongly suggesting they're British made, turn it round and you'll either see nothing mentioning where they're made o... See more

Rated 1 out of 5 stars

I find the spray mechanism extremely difficult to use, especially as I have arthritic fingers and thumbs. Even if I do get it to work, the spray comes out in a dribble, not a decent spray. I only b... See more

Rated 1 out of 5 stars

I used Astonish stain remover which is tough on stains gentle on fabric, should of read the other way round! 1 dress and 3 tops ruined I sprayed and washed straight away in the washing machine, all ca... See more

Company replied


Company details

  1. Cleaning Products Supplier
  2. Cosmetic Products Manufacturer
  3. FMCG Manufacturer
  4. Household Chemicals Supplier
  5. Laundry

About Astonish

Written by the company

Astonish is a family run business and British manufacturer of best-in-class household, laundry and hygiene cleaning products, as well as personal care products, approved and certified by Cruelty Free International and the Vegan Society.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 39% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t bother

Absolute rubbish,left it on for over an hour even though it says 5 mins will not be wasting my time on it again.
Ended up using Brillo pads to finish it!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding company

Outstanding company. I cannot recommend Astonish highly enough. I reached out to their team with a specific inquiry and the level of compassion and speed they showed was world-class. It is rare to find a brand that truly puts people first, but the team behind the scenes here is genuinely wonderful. They go above and beyond for their customers in a way you just don't see much these days. 5/5 stars for both their products and their integrity.

Thank you.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Penbro59

Perfect what a spring clean I am going to have despite my illness nothings going to stop me now no excuses.

27 February 2026
Rated 3 out of 5 stars

Not very Astonishing

Found the Astonish Oven and Grill cleaner safe to use without without gloves, totaly neutral odour but most importantly....not very powerfull, required a lot of elbow grease to shift even moderate stains/burnt grease. Also difficult to apply to surfaces behind heating elements within the oven where a spray might be better? Sorry but would try another product next time.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

I saw it on shelf and along side it…

I saw it on shelf and along side it saying "as seen on TV", followed the instructions and this product doesn't do what it says on the TV. What they show is trickery
There is only one way to clean an oven with baked on grime and that is Fairly liquid and a stainless steel scourer

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Spray mechanism.

I find the spray mechanism extremely difficult to use, especially as I have arthritic fingers and thumbs.
Even if I do get it to work, the spray comes out in a dribble, not a decent spray.
I only buy it if there is no alternative, but unfortunately, it seems to have taken over the supermarket shelves!

18 January 2026
Unprompted review
Rated 1 out of 5 stars

Oven cleaner

Having read such good reports of the oven cleaning product,never been so disappointed, terrible product i followed the instructions but didn't do hardly anything, I reapplied left it like it says and still didn't clean the oven, not sure how it seems to get such a good feedback,but for anyone trying to clean your oven give it a miss.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

Fizz and Fresh did neither fizz or freshen

Fizz and Fresh did neither fizz or freshen. The tablets produced no foaming action and made no difference to the toilet bowl, neither was there any noticeable scent present.
Very disappointed in this product and would not use again.

6 January 2026
Unprompted review
Rated 2 out of 5 stars

Dishwasher tablets... Made in China

Dishwasher tablets...

Disappointed to see packaging with comments and a logo strongly suggesting they're British made, turn it round and you'll either see nothing mentioning where they're made or on the latest batch I bought 'Made in China'

So much for supporting UK manufacturers

27 December 2025
Unprompted review

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