This is my first experience of receiving a Wickes delivery via City Sprint and I am highly impressed. The tracking was great and my order was delivered on time. The delivery driver was fri... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So today i had the pleasure of taking delivery of a number of wooden posts for the garden to be turned into a pergola. Pete the delivery gentleman was a delightful chap, beaming with character and... See more
Company replied
My delivery driver (SC64) provided excellent service as he consistently does every single time he delivers to me. Items are transported with care, and placed exactly where I need them when delivered.... See more
Company replied
Amazing! The courier (NH42) could not be more helpful. The fact that he was lifting huge long lengths of decking and wood all on his own (which I would’ve expected to have been a two man job) was... See more
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Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
United Kingdom
- 020 7880 1111
- citysprint.co.uk
4.9
Excellent
18K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Delivered on time very helpful
Delivered on the day I picked. Driver was very helpful and put the bags where o wanted them cannot fault !
31 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear your delivery arrived on the day you picked and that our driver was very helpful, placing the bags exactly where you wanted them. We appreciate your positive feedback!
Very friendly courier
Very friendly courier, very helpful as there were multiple heavy items.
Delivery was quick and easy.
NH50
31 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that your delivery was quick and easy, and that our courier was friendly and helpful with your heavy items. Thank you for your positive feedback!
Driver was very pleasant and brought…
Driver was very pleasant and brought the delivery indoors for me. Driver No M039
31 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that your delivery experience was so positive and that our driver was pleasant and helpful in bringing your delivery indoors. Thank you for sharing your feedback!
Punctual and friendly service.
31 July 2026
Unprompted review
Reply from CitySprint
We're happy you found our team punctual and friendly. Thank you for your positive feedback; we appreciate it!
Delivered with care by driver BL23
Delivered with care by driver BL23. Unloaded heavy sheets of wood for me.
24 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear about your positive experience with our delivery service and the care taken with your heavy items. Thank you for sharing!
Great service
Prompt delivery, timely updates via text, and professional, friendly delivery driver.
29 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that your delivery was prompt with timely updates, and that our driver was professional and friendly! We appreciate your wonderful feedback.
The courier could not do enough to help!
Amazing! The courier (NH42) could not be more helpful. The fact that he was lifting huge long lengths of decking and wood all on his own (which I would’ve expected to have been a two man job) was very impressive.
He was courteous, professional, extremely helpful and very friendly. This is the kind of person you keep and reward accordingly!
Thank you!
30 July 2026
Unprompted review
Reply from CitySprint
We're thrilled to hear about your excellent experience! It's wonderful that our courier provided such impressive and helpful service, going above and beyond. We truly appreciate your kind words and will be sure to recognize their outstanding efforts.
CitySprint review
Professional service, on time delivery and courteous driver MO39
30 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that you received professional service and that your delivery was on time with a courteous driver! We truly appreciate your wonderful feedback.
Courrier SC64 was friendly and punctual
SC64 was friendly and punctual. Couldn’t ask for more
30 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that our team member was friendly and punctual. We appreciate your positive feedback and are glad we met your expectations!
came on time ,delivery driver was a great help
came on time sand bags lifted in for me everything went well
30 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear everything went well with your delivery and the sandbags. Thank you for your kind words!
Excellent delivery and communication.
Excellent communication and delivery updates. Courier SC64 was very friendly and extremely helpful at delivery.
28 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear about the excellent communication and delivery updates you received. It's wonderful to know that our courier was friendly and extremely helpful. We truly appreciate your positive feedback!
Excellent service!
The man who delivered our plaster boards was very friendly yet professional.
He helped my husband carry them , extremely helpful!
A five star service!
29 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that our delivery person was friendly and professional, and that they were extremely helpful in assisting your husband. We appreciate your positive feedback!
Perfect start to finish
Perfect start to finish, Wayne at the Nottingham office is an absolute rockstar and gave me such assurances and help for a crucial last minute job I needed. All went as expected.
29 July 2026
Unprompted review
Reply from CitySprint
We are delighted to hear that everything went as expected and that you received such excellent assistance for your urgent job. Your positive feedback is greatly appreciated.
NG-59 excellent service cant fault it
NG-59 excellent service cant fault it
29 July 2026
Unprompted review
Reply from CitySprint
We are so pleased to hear that you received excellent service and couldn't fault it. Thank you for your wonderful feedback!
On time, happy and helpful
On time delivery as always, very helpful placing items where we needed them and all with a smile. Couldn’t be happier
29 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your delivery was on time and that our team was helpful and friendly in placing your items exactly where you needed them. We appreciate your kind words!
Courier SC64 delivered my order within…
Courier SC64 delivered my order within the time advised - he was courteous and polite and followed my request were to drop the order - would use again
29 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your order was delivered within the advised time frame. We appreciate your positive feedback regarding the courier's courteous and polite service, and that they followed your delivery instructions.
Reply from CitySprint
We're delighted to hear that our delivery driver was helpful and friendly. Thank you for taking the time to share your positive feedback; we truly appreciate it.
Delivered to wrong address
Waited at home from 7 - 11 for my delivery to find at half past 11 my boards had been delivered to a different location and a scribble put on the form as my signature of reciept. Had to hunt down the delivery point from the photo and retrieve the boards I had ordered.
29 July 2026
Unprompted review
Reply from CitySprint
We are very sorry to hear about the delivery issue you experienced. We understand how frustrating it must have been to wait for your order and then have to locate it yourself. We are actively reviewing our delivery procedures to prevent such incidents in the future.
Reply from CitySprint
We appreciate your positive feedback. We're so happy our driver was able to be helpful to you!
Item was dumped
Item was dumped on a neighbouring property; I did not see the courier. There is a falsified signature on system.
Suggest that the courier contacts the customer if they are unsure of an address.
29 July 2026
Unprompted review
Reply from CitySprint
We are very concerned to hear about the delivery issue and the falsified signature. We are investigating this immediately and appreciate you bringing it to our attention. We will ensure our couriers are reminded to confirm addresses.
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