Had a few deliveries by city sprint and have always found the service outstanding. The delivery today was by NG77. As always he was polite, punctual and very helpful. He put the delivery where I req... See more
Company replied
Location
Switch locationUnits 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL Nottingham, Nottinghamshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The team (NH20) that delivered to us today were outstanding!!! Truly went above and beyond!!! Not only were they polite, friendly and professional- they assisted with a problem that another delivery c... See more
Company replied
City sprint driver was excellent polite willing to help and delivered my items from wickes to the door and placed them in the porch didnt need to ask him, the items of which was in perfect condition w... See more
Company replied
So today i had the pleasure of taking delivery of a number of wooden posts for the garden to be turned into a pergola. Pete the delivery gentleman was a delightful chap, beaming with character and... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL, Nottingham, Nottinghamshire, United Kingdom
- 0115 9330200
5.0
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Courier NH20 and his helper were great
Courier NH20 and his helper stacked my timber nice and neat in the requested place. Very attentive and took care of my goods
27 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We're so pleased to hear your courier and their helper stacked your timber neatly in the requested place. We appreciate your kind words about their attentiveness and care!
Great service, very helpful
Pleasant and quick delivery experience from Nottingham Service Centre NH20
Thanks
26 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We're so glad to hear that you had a pleasant and quick delivery experience from our Nottingham Service Centre! We truly appreciate your positive feedback.
Excellent service
Excellent service! Missed the delivery, phoned their helpline and they were able to come back later that day. Support were so friendly and helpful, as were the drivers. Took appropriate care with all the items and my property. Can't thank them all enough!
26 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We're so happy to hear that our team was able to assist you with your delivery and that our support and drivers were friendly and helpful. We appreciate your kind words and are glad we could take appropriate care of your items and property.
Kind and considerate delivery gentlemen
Lovely blokes who delivered the wood and specifically asked where i wanted them to put it. Much obliged thank you xxx
26 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We're so pleased to hear that our delivery team was helpful and accommodating, placing your wood exactly where you wanted it. Thank you for your kind words!
The drivers were great
The drivers were great, very friendly and helpful. Nh20
26 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We are so happy to hear that our drivers were friendly and helpful. Thank you for your wonderful feedback!
Had a few deliveries by city sprint and…
Had a few deliveries by city sprint and have always found the service outstanding. The delivery today was by NG77. As always he was polite, punctual and very helpful. He put the delivery where I requested and nothing was too much trouble.
24 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We're delighted to hear about your consistently outstanding delivery experiences! We truly appreciate your kind words about our driver's politeness, punctuality, and helpfulness in placing your delivery exactly where you requested.
Driver NG77
Driver NG77
Friendly, helpful and professional. The tracker system was also very accurate.
Excellent service
25 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We're so pleased to hear that you found our driver friendly, helpful, and professional. It's also great to know that our tracking system was accurate. Thank you for your excellent feedback!
Very good staff and delivery
25 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We're so happy to hear that our staff and delivery were very good! We truly appreciate you taking the time to share your positive feedback with us.
Great communication it was brilliant to…
Great communication it was brilliant to be able to track my delivery and lovely hand off by courier NG77 from Nottingham service centre !
25 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We're so pleased to hear that our communication was great and that you were able to track your delivery. It's wonderful to know that our courier provided a lovely hand-off!
Fully informed regarding delivery with…
Fully informed regarding delivery with regular updates. Very polite and nice delivery driver (NG77)
24 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We're so glad to hear you were fully informed about your delivery with regular updates, and that our delivery driver was polite and nice! We appreciate your wonderful feedback.
City sprint driver was excellent polite…
City sprint driver was excellent polite willing to help and delivered my items from wickes to the door and placed them in the porch didnt need to ask him, the items of which was in perfect condition when arrived spot on service, he had a great attitude and was friendly great customer approach and highly recommend the driver....NG77,,,DRIVER
24 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We're so pleased to hear about your excellent delivery experience! It's wonderful to know that our driver was polite, helpful, and friendly. We're glad your items arrived in perfect condition and that you received such spot-on service.
The driver was so helpful and friendly
The driver was so helpful and friendly. Nh53 excellent
24 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We're so glad to hear that our driver was helpful and friendly! We truly appreciate your wonderful feedback.
The team that delivered to us today…
The team (NH20) that delivered to us today were outstanding!!! Truly went above and beyond!!! Not only were they polite, friendly and professional- they assisted with a problem that another delivery company had left us with. They didn’t have to, they could’ve just done what they were scheduled to do; it was so kind of them and I cannot thank them enough. Nomination for employees of the month for this pair!!!
21 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We are so thrilled to hear about the outstanding service you received! It's wonderful to know that our team went above and beyond, demonstrating politeness, friendliness, and professionalism, especially by assisting with an unexpected problem. We truly appreciate you sharing your kind words.
The driver was very polite friendly and…
The driver was very polite friendly and helpful. He put the sacks of bark exactly where we asked him to . The delivery was on time and we were kept informed of how far away the driver was which was helpful.
20 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We're so pleased to hear about your positive delivery experience! It's wonderful that our driver was polite, friendly, and helpful, placing your items exactly where you asked. We appreciate you mentioning the on-time delivery and helpful updates.
Excellent delivery service
Excellent delivery service - could not have been better. Really helpful, friendly and made time for me. Also took great care with the delivered goods and placed them where they were needed.
So impressed.
19 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We're so pleased to hear about your excellent delivery experience! It's wonderful to know that our team was helpful, friendly, and took great care with your delivered goods, placing them exactly where you needed them. Thank you for your kind words!
Excellent customer service from CitySprint driver.
Very polite and professional efficient, nothing too much for him to put the bags of stone behind the bins, as my sister is 82 yrs old.
19 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We're so happy to hear our team provided such polite and efficient service, especially in assisting your sister. We appreciate your kind words.
My courier (BF) was excellent
My courier (BF) was excellent. He let me know when he was coming and he arrived promptly. He brought all my stuff into the backyard for me and put it where I asked. 10/10 would recommend using this service.
18 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We're so pleased to hear about your excellent delivery experience! It's wonderful to know our courier kept you informed, arrived promptly, and placed your items exactly where you wanted them. Thank you for your kind recommendation!
Great delivery by the courteous driver
Great delivery by the courteous driver. Driver was NH42.
15 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We're so happy to hear that your delivery was great and that our driver was courteous! Thank you for your positive feedback.
Lovely chap
The chap was timely, polite and placed the heavy bags where I wanted them not where was nearest to the drive.
17 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We're so pleased to hear that our delivery person was timely and polite, and placed your heavy bags exactly where you wanted them. We appreciate your positive feedback!
Very polite friendly driver.
Very polite friendly driver.
Reference NH42.
17 August 2026
Unprompted review
Reply from CitySprint - Nottingham
We are delighted to hear that you had such a positive experience with our driver. Your kind words are greatly appreciated, and we thank you for sharing them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.