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Cargo 2 Go (UK) Ltd Reviews 181

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its reliability and efficiency, especially for urgent and time-sensitive deliveries. Many appreciate the competitive pricing, which offers great value for money. The staff is frequently commended for being professional, friendly, and incredibly helpful, with quick responses and a willingness to go above and beyond. The delivery service is noted for its punctuality and speed, often arriving earlier than scheduled. However, some people were dissatisfied with the service, mentioning issues with jobs not being covered, late arrivals, and inaccurate estimated times of arrival. A few reviewers also felt that the company was expensive and raised concerns about driver performance and the company's operational practices.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its professionalism, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the promptness and... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight that prices are... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the great... See more

Based on these reviews

Rated 5 out of 5 stars

Richard popped to our office on a sales call at an ideal time as we were looking for a new courier company. Since using Cargo2Go I have nothing but positive things to say. They have supported us in... See more

Company replied

Rated 5 out of 5 stars

Cargo2Go Fast response, polite and professional, act on what is promised. Made our customer very happy delivering before the scheduled time and updating and providing ETA's. Could not wish for a... See more

Company replied

Rated 5 out of 5 stars

Cargo2Go are fantastic! We use them regularly and have always found the team to be efficient, friendly, and incredibly helpful. Nick, Louise, and Rosie consistently go above and beyond to ensure our p... See more

Rated 5 out of 5 stars

We've dealt with Cargo2Go an numerous occasions over the years, generally when we have a panic job, or a delivery which is crucially time sensitive. They've never let us down. We thought they may do... See more

Company replied


Company details

  1. Courier and Delivery Service
  2. Courier Service
  3. Delivery Service
  4. Transportation Service

Written by the company

The UK's leading same-day transport supplier. Since 2006 we have delivered fast response and precise transport services. Our flexible options include: - 24/7 Operating Hours - Collection Within The Hour - Advanced Booking - All Vehicle Types From Vans to HGV's - Experienced Team - Vehicle Tracking and Immediate Delivery Documents - International Shipping Options from Global2GO


Contact info

4.8

Excellent

TrustScore 5 out of 5

181 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

Good service, Crap Paperwork

Delivery Service and Phone staff are great.
Emails are not printable, made up of picture that do not fit on a page. And consistently sent to the wrong email address, despite being given the correct one repeatedly

14 April 2026
Unprompted review
Cargo 2 Go (UK) Ltd logo

Reply from Cargo 2 Go (UK) Ltd

Hi James, I'm disappointed we couldn't get you the 5 star experience. I'd like to get this fixed for you so that you'll be satisfied on the next delivery. If you call the office on 0161 273 7733 and ask for Richard I'll get this sorted.

Rated 5 out of 5 stars

Easy to use

Easy to use, fast and reliable

14 April 2026
Cargo 2 Go (UK) Ltd logo

Reply from Cargo 2 Go (UK) Ltd

Thank you Lee, we're delighted you enjoyed the service

Rated 5 out of 5 stars

Excelent service from Danny and team Cargo2Go

Danny was really helpful, and able to create a miracle. Being able to offer same day from Middlesbrough for delivery into Brighton with a collection within the hour. Nothing was a problem and Danny was full of confidence whilst also fun and clearly had a smile whilst helping. Cost was reasonable as well. Will certainly be using Cargo2Go for our future requirements, moving away from our usual courier. Thanks once again team Cargo2Go!

2 April 2026
Unprompted review
Cargo 2 Go (UK) Ltd logo

Reply from Cargo 2 Go (UK) Ltd

That's a great review Ben! We're delighted that we had the opportunity to demonstrate our service to you. We look forward to the next one.

Rated 5 out of 5 stars

Great support

Ally is a great support, always response quickly and efficiently!

13 April 2026
Unprompted review
Cargo 2 Go (UK) Ltd logo

Reply from Cargo 2 Go (UK) Ltd

Thanks for the great review Daria. I have passed on your praise to Ally

Rated 5 out of 5 stars

Very good service

Very good service, friendly staff and fast

13 April 2026
Cargo 2 Go (UK) Ltd logo

Reply from Cargo 2 Go (UK) Ltd

Thanks for the great review Emily. Its a great group here and we're always delighted to help

Rated 1 out of 5 stars

the driver refused to load the goods…

the driver refused to load the goods needed stating that he was overweight, the office then tried to add an extra charge for time spent on site, none of this which was my problem as the weight of the goods where never asked at point of order

7 April 2026
Cargo 2 Go (UK) Ltd logo

Reply from Cargo 2 Go (UK) Ltd

Hi Darren, I'm sorry to read that our service wasn't up to scratch on this occasion. We have reviewed the notes that were made on our side and have taken action internally to avoid making this mistake in future.

Rated 5 out of 5 stars

Collection & Delivery

The call to set up the collection was easy, the collection took place at the time discussed and was delivered well before the cut off time.

7 April 2026
Cargo 2 Go (UK) Ltd logo

Reply from Cargo 2 Go (UK) Ltd

Thank you for the the great review Jo, speed is the aim of the game

Rated 5 out of 5 stars

good customer service

the whole process , collection notification, on route and pod straight away without asking for it , it makes our job easier.

7 April 2026
Cargo 2 Go (UK) Ltd logo

Reply from Cargo 2 Go (UK) Ltd

Thanks Gary, we've been working with you company nationally for a long time. Always a pleasure

Rated 5 out of 5 stars

Excellent Service

Excellent Service. Fast delivery

2 April 2026
Cargo 2 Go (UK) Ltd logo

Reply from Cargo 2 Go (UK) Ltd

Thanks Alistair! Love this review

Rated 5 out of 5 stars

Great service

Great service, easy to arrange, kept in the loop with regards to collection and delivery.

2 April 2026
Cargo 2 Go (UK) Ltd logo

Reply from Cargo 2 Go (UK) Ltd

Thanks for the review Jackie, we appreciate the ongoing work!

Rated 5 out of 5 stars

Thank you

Thank you to Ally and the team for helping me out today with a very difficult customer. Everyone ended up happy and I cant thank the team enough

24 March 2026
Unprompted review
Cargo 2 Go (UK) Ltd logo

Reply from Cargo 2 Go (UK) Ltd

Thank you Nathan! We look forward to working with you again soon

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