Netherlands
Review of Haworth
Take the money but don't deliver. I bought a chair, they charge you on the spot. You don't hear anything for couple of weeks (rather than the 5 days they promise to deliver) and when you ask after two weeks they ask you for the order number. Very poor experience.
Review of KLM
I am only posting this review after having exhausted all official channels with KLM’s customer service. Despite submitting all required forms and documentation six months ago, my case remains entirely unaddressed, and I have received no response whatsoever.
The staff’s behavior was dismissive, unhelpful, and appeared discriminatory. As someone of Middle Eastern appearance, I could not ignore the sense that we were treated differently and with less consideration than other passengers. Allowing us to wait in a general line while our flight time expired - especially with an elderly passenger - was unacceptable and deeply disrespectful. No passenger should be treated with such indifference, especially when the situation could easily have been resolved. The entire experience at your check-in counter was unpleasant and unacceptable.
Review of WARDOW
Review of Moovrentacar
I don't buy the google reviews! no proper check in, feels super shady. We were waiting outside the airport for some time, a guy comes, asks us to buy the fuel in advance in almost twice the price, and to pay a deposit of almost 3000 euros (not a credit card save, but an actual money transfer..). I explained that I don't have this kind of money on my account even, and had to pay additional fee. Later we could not leave because there was some problem with our car who may have been double booked, so that was quite a scare. Return?? send a snapshot of where you parked and leave the key in the car.. :) -- All in all, I go with a known brand (read: established) next time.
Reply from Moovrentacar
If you, as a customer, want to choose the most basic package and think you'll have comprehensive insurance, I think the mistake in this case lies with the customer, not our team.
If you choose the red package, no tank or fuel, it's that simple.
Review of Austrian Airlines
Review of Fietsonderdelen
Review of Alternate.nl
Review of Wifimedia
1. Take the money.
2. Dont send the product.
3. Assure the costumer everything is ok.
4. After two weeks write the costumer that the product is not available.
5. Ask the costumer to review the service…
Reply from Wifimedia
Hi Eran,
Thanks for your review. What a pity to read that you are not satisfied with our service. I have checked your order here and I see that you have been in contact with my colleagues several times about your order. Initially the product was out of stock and we informed you of this, when it became clear that it was going to take even longer until the product would be delivered you cancelled the order. We refunded the money to your bank account immediately afterwards. Would you still wish to receive the product, this is of course possible and we can re-order the product for you.
If you have any further questions, please contact us at sales@wifimedia.eu.
Kind regards,
Daphne
Review of BCC
Review of Educative
Bordering a scam. Very short trial and charge you with the highest possible default (two years).
Review of Kiwi.com
communication from Rynair to this brokers was not forwarded. We had to add additional 90 euros as a result
Reply from Kiwi.com
Dear Eranraviv,
We are sorry that you are dissatisfied. Please, let us investigate your case and we will get back to you as soon as we can. I am sure that we will come to a satisfactory outcome.
On behalf of Skypicker,
Martin
Customer relations
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UPDATE:
Dear Eranraviv,
I have finished reviewing your case as promised and here is the outcome of it.
We are sorry for the inconvenience you had to experience at the airport. Afterwards reviewing your case in further details I have come to an conclusion that unfortunately an technical error took place and you were not sufficiently notified of the fact that your passport details were needed. Please, accept my sincere apology regarding this inconvenience. The amount you have paid for the check-in at the airport will be fully refunded once you provide us with necessary banking details.
We have sent you an e-mail with further information and are looking forward to your reply. Should you have any further questions, please let us know.
On behalf of Skypicker,
Vlasta
Customer relations
Review of Spares2go
Review of ZML
They rip you off - charge with no permission - write back that will refund within 5 business days and nothing.. Stay away that is a scam.
