I don't buy the google reviews! no proper check in, feels super shady. We were waiting outside the airport for some time, a guy comes, asks us to buy the fuel in advance in almost twice the price, and to pay a deposit of almost 3000 euros (not a credit card save, but an actual money transfer..). I explained that I don't have this kind of money on my account even, and had to pay additional fee. Later we could not leave because there was some problem with our car who may have been double booked, so that was quite a scare. Return?? send a snapshot of where you parked and leave the key in the car.. :) -- All in all, I go with a known brand (read: established) next time.